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Econo Lodge

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33 Centre Street, Smiths Falls, Ontario K7A 3B8, Canada (Formerly Comfort Inn)
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Econo Lodge
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90 Reviews from our TripAdvisor Community

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2015 via mobile

The hotel clerk sleeping in the lobby had a better night sleep than I did. I don't think they waste their time washing the sheets or towels... If you're looking for a third world experience this is your place

Helpful?
1 Thank Smackerhead
Burlington, Canada
Level Contributor
118 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed December 1, 2015

Nothing fancy and not very updated but the rooms were ok. Not spotless but tidy enough with fresh bedding and a decent bed. Reasonable rate for an overnight stay. I've certainly stayed in worst places for the money.

Helpful?
Thank Don_Kovacs
Khan B, General Manager at Econo Lodge, responded to this review

Dear, Don Kovacs Thank you for taking the time to complete the survey. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 30, 2015

Pros: Friendly staff, good mattresses, cheap rates (is $120/night a bargain in Smiths Falls?) Cons: Filthiest rooms I've ever seen! We booked 11 rooms for our tournament, and every room was equally disgusting. We could live with everything being old and worn or broken, but not all of the dust, mold, stains, unwashed toilets & sinks, and stranger's public hairs... More 

Helpful?
1 Thank B D

Travelers are raving about these Smiths Falls hotels

1 review
5 of 5 stars Reviewed November 27, 2015 via mobile

I had the experience of staying at Econo lodge Smiths falls. And I must say the staff are amazing. They make your stay memorable. Very clean rooms and restaurant in the hotel I cant wait to stay at this hotel again two thumbs up

Helpful?
Thank misteredsboys
Khan B, General Manager at Econo Lodge, responded to this review

Dear, Misteredsboys We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

1 review
5 of 5 stars Reviewed November 25, 2015 via mobile

I have stayed at the Econolodge many times and will continue to do so. The staff is always very personable and friendly. The rooms are clean and the staff is always ready to help with anything you may need. A great spot in a beautiful historic town in the heart of the Rideau area. A nice restaurant with good food... More 

Helpful?
Thank GloverDan
Khan B, General Manager at Econo Lodge, responded to this review

Dear, Dan Glover Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and, your continued patronage is greatly appreciated. I hope that you continue to choose the Econolodge for your stays in Smiths Falls. Sincerely, Khan Baktiar General Manage Econo Lodge, Smiths Falls 613-283-5150 More 

1 review
5 of 5 stars Reviewed November 12, 2015 via mobile

It was a awesome stay grate week stayed at econo lodge for a couple of day rooms are grate and clean seen alot of renovations going on excellent service from the staff and will stay here again. The staff always are happy alot of parking .

Helpful?
Thank Timmy C
Khan B, General Manager at Econo Lodge, responded to this review

Dear Timmy C, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, we would like to thank you for your kind words. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed November 12, 2015

my boyfriend and myself stayed at Econlodge Smiths Falls last weekend. I have to say it was a great fun experience. Clean rooms service was 5 stars great location with many thing close by the hotel very convenience, restaurant on side of hotel. can be updated but as I say this I did see some renovations happening.. For sure I... More 

Helpful?
Thank J g
Khan B, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the restaurant Rob Roy's, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015 via mobile

I enjoy this hotel everytime I stay there. They have a great staff and management, I've noticed the new improvements around and inside the building and property. There's a beautiful water front right out side of the hotel.

Helpful?
1 Thank Bobby C
Khan B, Manager at Econo Lodge, responded to this review

Dear Bobby c. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Toronto, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 4, 2015 via mobile

Worst hotel I've stayed in this century! The creepiness factor started with the dirty, smelly, creaky 2 person elevator. It continued with the badly stained and half renovated hallway to the room. It was so dark and dirty I expected the lights to start flickering. The room itself was spacious. But that's where anything positive ends. Old and decaying, mold... More 

Helpful?
1 Thank veronica n
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

We were held over a couple days because of a break down and this place and its employees were most helpful and willing to make our stay as wonderful as possible. The rooms, meeting rooms and entrance, are all in the process of being updated very tastefully. We certainly would recommend it to anyone as a good place to stay.

Helpful?
1 Thank Ellen W
Khan B, Manager at Econo Lodge, responded to this review

Dear Ellen, Thank you for taking the time to complete a positive review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Your comments mean a lot to me, and... More 

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