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BEST WESTERN Colonel By Inn

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88 Lombard Street, Smiths Falls, Ontario K7A 4G5, Canada
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Best prices for: 1 room 1 guest
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BEST WESTERN Colonel By Inn
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107 Reviews from our TripAdvisor Community

Traveler rating
    36
    40
    19
    2
    10
See reviews for
27
29
6
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • English first
  • French first
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    (107)
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    (27)
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Phoenix, Arizona
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A bit overpriced. Best place in town. the only negative is when I asked if there were more scrambled eggs for breakfast with 45 minutes remaining, I was told NO. The next day, same situation and did not dare to ask.

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Pierceland, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff are so friendly and helpful. One of the front desk personnel even carried a very large piece of luggage up the stairs to assist us. Breakfast room was always clean and the food was plentiful.

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Ballinafad, Canada
1 review
5 of 5 stars Reviewed April 20, 2015

If travelling through Smiths Falls, I recommend this hotel. It is convenient to fast food restarurants, alcohol, CT and Wallmart and groceries. Get out of the car and take a break. You can walk to all of the above.

Review collected in partnership with Best Western

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Pembroke, Canada
1 review
5 of 5 stars Reviewed April 10, 2015

Friendly, helpful service. Front desk lady made me laugh. Comfortable bed with lots of pillows! Clean and practical surroundings. Slept like a rock. Felt safe and at home. No issues for me. Plenty of parking. No concerns for the area. Close to all the amenities and a liquor store.

Review collected in partnership with Best Western

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Smiths Falls, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Nothing to complain about. For the price, this is a really good place. Well maintained building. The choice of food for the complementary breakfast was excellent and the quality of the food too. Rooms and public area were very clean and the staff was polite and service oriented.

Review collected in partnership with Best Western

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bwsmithsfalls, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you so much for your response. We appreciate your comments and we will pass one your comments to the Roosteraunt (the restaurant that supplies us every morning with fresh eggs, sausages and home fries). More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2015

Firstly, the service is great! The desk personnel are very friendly. The rooms are very clean, priced well and adequately sized. There isn't any exercise room and the pool is outside (frozen right now), so there's not much to do at the hotel. And not much to do in Smiths Falls, especially when the thermometer dips in the negative numbers.... More 

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Calgary, Canada
Top Contributor
314 reviews 314 reviews
43 hotel reviews
260 helpful votes 260 helpful votes
4 of 5 stars Reviewed January 27, 2015

We have stayed here numerous times over the past few years and have always been on the first floor. This visit we had a room on the second floor - facing the back of the hotel. It was nice and quiet and very comfortable. Next visit -- I would ask for the second floor again. They even have a little... More 

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Bois-des-filion, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2015

the Manger had the worst customer service I have ever encountered, I was Trying to bring my company to use his Hotel on a regular basis and I stayed there 3 times. The first time I reserved the room for two nights and they gave my room away on the second night because i took my bags with me. The... More 

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Frankford, Canada
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 13, 2015

Have stayed at this hotel 5 times over the past 4 years. Best hotel in town, friendly staff, very clean, restaurants, Canadian Tire, Walmart nearby. Convenient location on Hwy 15 on south side of town. Very quiet on this visit, when busy there can be some noise from the parking lot out front.

Review collected in partnership with Best Western

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Toronto, Canada
Top Contributor
90 reviews 90 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 21, 2014

We just returned from a one night stay in Smiths Falls at the Best Western Colonel By Inn. From the minute I booked our room with Linda and then was checked in with Patricia,..it felt like "home". Linda was so friendly, she made me feel like I knew her from way back. Patricia checked us in and she was also... More 

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