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Ramada Trenton

3.0 of 5
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99 Glen Miller Road, Trenton, Quinte West, Ontario K8V 5P8, Canada
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Ramada Trenton
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Ranked #4 of 7 Hotels in Trenton
A recent review
3 of 5 stars reviewed 2 weeks ago
Holly M Ottawa, Canada
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266 reviews from our community

Traveler rating
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    92
    44
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Winnipeg, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We used this hotel as we were attending a wedding over the weekend. Only 2 hotels were available in the area. The hotel bar closed at 9pm on the evening before the wedding even though 25 people would have been great customers. The gentleman behind the bar was not to interested in anyway of accommodating a lot of potential income... More 

Review collected in partnership with Ramada

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Ottawa, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

The beds are comfortable and our room was pretty clean, but the doors in the corridors could use some attention with soap and water. Likewise, little things like a loose shower curtain bracket led to water damage on the bottom of our bathroom door....I don't get a sense that there is any real commitment to maintenance beyond what is absolutely... More 

Review collected in partnership with Ramada

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your feedback HollyM. We are in the process of renovating several of our guest rooms and corridors to address the concerns you have listed. Last year we replaced the carpets and wall vinyl in all corridors and now we are in the process of replacing lighting and touching up doors. Again, thank you. It is honest feedback... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice now and can say it is a decent hotel. The staff are very polite snd professional. There was lots of parking available. However the room I had was on the "cold side" of the building and did make the room cold no matter how much the heat was turned up. The amenities such... More 

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your continued patronage and for taking the time to provide feedback, allowing us to continuously improve. If possible, I would love to speak with you directly about how we can move from "decent" to "amazing". I can be reached at 613-394-4855 x 401. Best Regards, Ryan Gibbs General Manager More 

Carrying Place, Canada
Top Contributor
80 reviews 80 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was invited to speak at a Rotary Meeting in his hotel. Before the presentation we enjoyed the a buffet dinner. Lots of choices and especially greens and salads. Not gourmet food, but it was plenty to choose from and it was hot.

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Ryan G, General Manager at Ramada Trenton, responded to this review

We have been the proud hosts of the Rotary Club of Trenton for many years and we are honoured to be associated with a group that does so much good for the community. We look forward to welcoming you back to the hotel. Best Regards, Ryan Gibbs General Manager More 

Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Convenient location for a family visit over the holidays. Breakfast was limited, waffles were the only hot item, but ok for free. Pool was clear but a little chilly. It was well balanced & did not cause a reaction to my husband.

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your feedback! We look forward to welcoming you back to Trenton. Best Regards, Ryan Gibbs General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Myself and a relative stayed at the Ramada... The stay was okay but had a few issues... first big one of note they had a fire and evacuated everyone at 3:30 AM I later found out via the Internet that this hasn't been the first time in recent years. The second issue was their take on continental breakfast... The only... More 

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your feedback. There was indeed a fire over a year ago in a room where once again everyone was evacuated safely. I am sorry you did not enjoy the complimentary continental breakfast. The breakfast you describe is classified as a full or american breakfast which we unfortunately do not offer. I will certainly pass on to the... More 

Windsor, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

In 10 years of my travel hockey experience, many, many hotel stays, we were awakened at 3:30am due to a fire in the loading stock area. Had to stand outside freezing, snowing for almost an hour then in the lobby for approx. another 1/2 hour. While I noticed the staff stayed inside the lobby for the whole time. Our boys... More 

Review collected in partnership with Ramada

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your feedback and again please accept my apology for the inconvenience of the alarm. Our team is instructed to remain at the front desk as long as it is safe for the to do so to answer calls from guests who do not evacuate (asking if it is a real alarm or a drill etc) and to... More 

Windsor, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall good value for what you pay. Convenient location off the 401. Continental breakfast included. Staff very friendly. Overall the hotel is dated. Bathrooms are very small and need updating. There was a hotel fire and all guests had to evacuate at 3:30am. We were out for approximately one hour. Extinguished quickly then back in to listen to the alarm... More 

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Ryan G, General Manager at Ramada Trenton, responded to this review

We are terribly sorry about the inconvenience of the fire alarm. We are glad everyone was evacuated safely and I am particularly proud of my team for the professionalism they displayed in controlling the situation. Guest safety is our top priority and I believe the situation was handled as best it could be. Thank you and we look forward to... More 

Brockville, Ontario, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Clean room. Great front desk hospitality. Breakfast on the minimalist side - but free! Free parking. Nice mini-fridge in room. Ice machine on same floor. Pool looked nice with lots of people using. There was a hockey tourney that night staying over and we did not hear them once!

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Ryan G, General Manager at Ramada Trenton, responded to this review

Thank you for your kind review! We look forward to welcoming you back to Trenton. Ryan Gibbs General Manager More 

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