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All 7 Waterloo hotels

The Waterloo Hotel

2 King St. N., Waterloo, Ontario N2J 2W7, Canada
Hotel amenities
The Waterloo Hotel

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Ranked #6 of 7 hotels in Waterloo
A recent review
3 of 5 stars reviewed 3 weeks ago
Crito0 Providence
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20 people have reviewed this hotel

Traveler rating
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    5
    1
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Providence
Top Contributor
78 reviews 78 reviews
53 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There’s nothing badly wrong with the Waterloo, but it is uninspiring and a bit dingy. The windows in my room were pretty dirty; there was no view. Nice to have the kitchen, but it was a 1970’s kitchen (okay, early 80’s). There was no tub in my bathroom, only a small and minimal shower. The hotel smelled like cooking the... More

Was this review helpful? Yes 3
Athens, Greece
Top Contributor
62 reviews 62 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This 19th century inn has been converted to a boutique hotel with beautiful, spacious rooms that offer free Wi-Fi, a fireplace (with gas fire) and a sitting area with sofas and armchairs. That said, you need to travel light in order to carry your bags upstairs (no lift). There is no room service and no breakfast and it is rather... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 12, 2013

My husband and I stayed here for our daughter's graduation last week and quite liked it. It's a charming historic hotel in the heart of Waterloo, close to good restaurants and with free parking. All of the rooms are quite large, with nice sitting areas. We stayed in the Rose Room which had the tiles from an original Victorian fire... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 7, 2013 via mobile

The A/C does not work in room 201 and the window is sealed so it is very uncomfortable for sleeping; if it feels hot and stuffy when you first walk in, ask for another room and/or be prepared to go to another hotel. The staff does not seem concerned or even interested in their guests at all. Too bad because... More

Was this review helpful? Yes 1
Wallingford, United Kingdom
Top Contributor
87 reviews 87 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 2, 2013 via mobile

I always like to stay in this friendly hotel, with spacious bedrooms, wooden floorboards, antique furniture and gas fires. On my most recent stay it seemed to have become a little shabby and in need of sprucing up. For example the coffee cups were very stained, the percolator glass jar chipped and I had to ask for milk rather than... More

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WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you for taking the time to share your comments about The Waterloo Hotel. We appreciate your return business and your feedback. We are sorry that the hotel was not able to meet your expectations on this visit. We are in the process of reviewing different aspects of the hotel to determine where we can upgrade and improve our amenities... More

London, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2012

I rolled into Waterloo last night and decided to save myself the hassle of a late drive home. I called Waterloo Hotel (found them via GPS) and they were really friendly and accomodating. When I walked in there was a roaring fire and a huge, beautiful staircase. This is a lovely boutique hotel with interesting features and unique rooms. I... More

Was this review helpful? Yes 2
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you for your positive feedback! We're glad you enjoyed your stay with us. We strive to set ourselves apart from other hotels in the area with our unique Victorian feel and we look forward to hosting you in the near future. More

Alexandria
Top Contributor
58 reviews 58 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 20, 2012 via mobile

This historic hotel is full of charm and comfort. Built in 1890 it has been nicely restored. The rooms are individually different. Some are quite large with sitting areas and fire places. The ceilings are tall and the furnishings include some period antiques. Well situated in town near the university. The hotel gives you a voucher for breakfast at one... More

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WHIManagement, Manager at The Waterloo Hotel, responded to this review

The Waterloo Hotel Takes pride in the uniqueness of each of the 15 suites we have to offer. Thank you for your positive feedback and taking the time to comment. We look forward to hosting you in the near future. More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 4, 2012

Unfortunately I spent several days in this hotel and it was memorable for its lack of amenities and its ill-mannered staff. Be prepared to climb. There is no elevator and no one to help you with your bags. The windows in our room were permanently shut and the ventilation system is dreadful – we were either roasting or freezing –... More

Was this review helpful? Yes 4
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Management would like to formally apologize for the inconvenience you experienced during your stay at The Waterloo Hotel. We can assure you that we have since made necessary staffing changes to ensure this does not happen in the future. We appreciate your feedback, please contact management@thewaterloohotel.ca for your next stay with us. More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 20, 2012

The hotel is going down hill, dirty dirty dirty, bad service and noisy.

Was this review helpful? Yes 2
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Management would like to formally apologize for the inconvenience you experience during your stay at The Waterloo Hotel. We can assure you that we have since made necessary staffing changes to ensure this does not happen in the future. We appreciate your feedback. More

London, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 2, 2012

I stayed here mid-week for a conference and found it well situated with interesting antique features. The stairs get a bit tiring but the location is great for restaurants and a pleasant downtown. My only real suggestion is that I think they should have an arrangement with a local gym facility in the downtown.

Was this review helpful? Yes
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you for your suggestion of partnering with a gym facility. Your comments are important and help us understand our guest's needs. We look forward to hosting you again. More

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Additional Information about The Waterloo Hotel

Also Known As:
The Hotel Waterloo
The Waterloo Hotel Ontario
Address: 2 King St. N., Waterloo, Ontario N2J 2W7, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #6 of 7 hotels in Waterloo
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Waterloo Hotel is an 1890 Inn located in the heart of Uptown Waterloo. We have 15 updated victorian suites all non smoking, most with fireplaces and furnished with fine antiques. A wide selection of reastaurants from fine dining to pubs are within easy walking distance. Both universities are also within walking distance. ... more   less 
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