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All 9 Waterloo hotels

Waterloo Inn Conference Hotel

3.5 of 5 Hotel   |   475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
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Waterloo Inn Conference Hotel
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Ranked #6 of 9 Hotels in Waterloo
A recent review
5 of 5 stars reviewed 2 days ago
KentTubman Renfrew, Ontario, Canada
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132 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Renfrew, Ontario, Canada
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

On a recent to the University we stayed here. The facility is lovely, clean and quiet. The staff were friendly and helpful. The room was spacious, clean and comfortable. When booking the room, the room rate was on the higher end until I realized parking, WiFi and a hot buffet breakfast was included in our Saturday night stay. We didn't... More

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Goderich
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The accommodation was great, the food (have more variety) could do with some improvement and don't charge extra for orange juice which is normally part of breakfast and the staff could do with being more friendly.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Waterloo Inn is a first rate place for conferences. I run training seminars. The conference rooms are always well presented and well stocked with excellent coffee, juice and snacks. The staff is friendly and helpful. A first rate experience. I highly recommend The Waterloo Inn.

Was this review helpful? Yes 1
Thunder Bay, Canada
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is centrally located in the city and although it appears to be an older property it has certainly been renovated to accommodate large groups. When we first checked in on a Sunday the parking lot was empty and the hotel seemed very quiet. We headed to dinner in the restaurant and we were the only ones there however... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2014

The best way to classify this place would be average. The staff were friendly, but the rooms and facilitates were nothing special to write home about. The rooms were reasonable quiet considering how close it is to the highway.

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking the time to write a review of our hotel and for acknowledging our friendly staff. Naturally we’re disappointed to read that you found our facilitates only “average” and from the sounds of it, you were not in a renovated room, we hope that you will return to see the continuous changes we are making. Your comments... More

Bordentown, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed at this hotel in September 2014. The hotel is comfortable, but somewhat manic- the halls needed a coat of paint; however, the bed is comfortable and the bathroom is very up-to-date and modern. We hosted a breakfast the next day and staff did an excellent job- on time and well-done.

Was this review helpful? Yes 2
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking time to review our hotel. We are delighted that you enjoyed your breakfast at our award winning RUSHES restaurant! We are pleased to hear that you found the bed comfortable and the bathroom very up to date and modern. We are working hard on our renovations and take great pride on what has already been accomplished.... More

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 18, 2014

We stayed here one night. It was a last-minute choice and not a very good one. The room was clean enough but the bathroom needed renovating - peeling & yellowed anti-slip stickers on the tub, cracked tiles, and an old, cracked faceplate on the light switch (these cost $2 at Home Depot - buy a few for Pete's sake!). The... More

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are sorry to read that you didn't enjoy your stay with us. We are currently in the middle of renovating our guest rooms and have upgraded many of our rooms with brand new bathrooms, flooring and fixtures to name a few things. Your feedback has been noted and your comments will be put use... More

Windsor, Canada
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've just returned from a business trip that was hosted at the Waterloo Inn. I stayed overnight, and then attended the conference in the morning. Upon check-in, the staff was very friendly and helpful. They let me know where I would have to go for the conference, as well as where I could get breakfast in the hotel (Rushes). The... More

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you so much for your feedback, we are very pleased that you were able to enjoy our conference services as well our guest rooms and that your experience was above your expectations! It is a pleasure to read that you enjoyed your breakfast at our award winning RUSHES Restaurant. Thank you for acknowledging our hard working staff, we are... More

Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 3, 2014

I got a bad feeling as I walked into the lobby as it had the tired look of a hotel well past its prime. while the front desk staff were friendly and helpful, the décor is stuck in the 70s with lots of dark faux wood, mirrored ceilings and worn, stained furniture in the public areas. The room we had... More

Was this review helpful? Yes 2
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are pleased to read that your found our front desk team friendly and helpful. We are disappointed that you felt it necessary to move hotels and we do hope you will return to experience our continuing renovations. We are quite a large property as you have noted and good things take time. We have... More

Lindsay, Canada
Senior Contributor
24 reviews 24 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 16, 2014

We were very pleased with our stay at this motel. The staff are friendly and accommodating. Gave us a cheaper room after check in. The restaurant is a bit pricey, but the rest of the facilities are very nice. Pool is great.

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are delighted to read that you enjoyed your stay with us! It is excellent to read that our friendly staff was accommodating. We are particularly pleased that our staff was able to reduce your rate to suit your stay; it is always good ask about promotions and last minute discounts! We are happy to... More

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Additional Information about Waterloo Inn Conference Hotel

Address: 475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterloo Inn Conference Hotel 3.5*
Number of rooms: 160
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Also Known As:
Waterloo Hotel Waterloo
Waterloo Inn Conference Hotel Ontario

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