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All 9 Waterloo hotels

Waterloo Inn Conference Hotel

3.5 of 5 Hotel   |   475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
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Waterloo Inn Conference Hotel
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Ranked #6 of 9 Hotels in Waterloo
A recent review
4 of 5 stars reviewed 2 days ago
John F Oakville, Ontario, Canada
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakville, Ontario, Canada
Top Contributor
80 reviews 80 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here over a weekend while I was involved in a training session. Very quick and easy to reserve with the facility directly. Easy checkin with friendly and knowledgable front desk staff. Very clean and modern rooms. Exercise room well "stocked". You're away from the downtown area and major intersections so overall quiet. Our bad experience,... More 

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Kitchener, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have had the privilege of attending many events and parties at this facility and can't stress enough that you should have something to eat or drink at this establishment. An incredible chef and culinary staff...a real treat and excellent food!

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London, Ontario, Canada
1 review
2 of 5 stars Reviewed January 14, 2015

Stayed here two years ago for work and it was mediocre, stayed here last night and am so glad I had earplugs in my overnight bag. The heating system fan was OnOffOnOffOnOff all night long and extremely loud. Without the earplugs there is no possibly way I could have slept, they actually fell out at 230 and I woke up... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We are sorry to read that you found your say with us only mediocre; that is painful to see. We apologize for the problem heater in your room. The units are designed to keep the room at a constant temperature, which is set by the guest. This could be why the fan was going on... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 11, 2015

I stayed here the night before my PhD defense to get a good nights sleep, and I did not have an enjoyable stay. For 157$, I think this hotel is a rip. Here are the list of problems I encountered: 1) The restaurant, Rushes, was closed during my entire stay. I had to order dinner and breakfast at the Tavern,... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We feel very badly that you did not have an enjoyable stay. We apologize that you were not able to eat in "Rushes Restaurant." During the slower months we find that our guests enjoy our more cozy "Traders Exchange Lounge", and it allows our staff a well deserved break after working through the Christmas season.... More 

Seattle, Washington
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

I spent three weeks at this Inn on a business trip. Rooms were clean and comfortable, and the bed was the most comfortable hotel bed I ever slept in. Staff are friendly and helpful. The location is perfect if you are on foot. There is a mall within easy walking distance and plenty of good restaurants in easy walking distance.... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you! What a wonderful endorsement regarding out beds being " the most comfortable you have ever slept in!" Thank you for taking the time to mention our friendly and helpful staff. They work hard to provide each guest with the best possible experience. We are pleased to read that you were able to experience and enjoy the attractions in... More 

Agno, Switzerland
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 18, 2014

I have been in Waterloo Inn for two weeks while attending meetings at my company HQ. What to say: it's your average business hotel, in the middle of interchanges and nothing else. Be prepared to hike or grab a cab if you fancy anything but staying in your room. The hotel per se is pretty OK. Rooms are clean and... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

First thank you for the business, and we are delighted that you find our RUSHES restaurant and room service to be good. We know the location is a bit of a tour depending on which side of the building you are staying in. We were really concerned to hear about your breakfast. It is as you know included in many... More 

Kitchener, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 24, 2014

It was my first time at the Waterloo In Hotel Where I attended an event in one of the ballrooms on the second floor. The hall was nice and maintained, and the food was really good. I felt comfortable overall.

Was this review helpful? Yes 1
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are so pleased to hear you enjoyed yourself in our Viennese Ballroom! We take pride in our 25 years of banquet excellence starting with our versatile space, attention to detail, creative menus and attentive staff! Thank you for your review we look forward to your next visit to the Waterloo Inn Conference Hotel! More 

Renfrew, Ontario, Canada
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

On a recent to the University we stayed here. The facility is lovely, clean and quiet. The staff were friendly and helpful. The room was spacious, clean and comfortable. When booking the room, the room rate was on the higher end until I realized parking, WiFi and a hot buffet breakfast was included in our Saturday night stay. We didn't... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review we look forward to having you stay with us again! Thank you for taking the time to note our friendly and helpful staff in particular our hard working housekeeping staff who keep our facilities lovely and clean. We hope next time you will get a chance to make use of our other facilities! More 

Goderich
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2014

The accommodation was great, the food (have more variety) could do with some improvement and don't charge extra for orange juice which is normally part of breakfast and the staff could do with being more friendly.

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your accommodation. Thank you for your comments regarding our new buffet breakfast. You will be pleased to know that modifications regarding selection has already taken place and we hope that your enjoy our greater selections the next time you stay with us! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

The Waterloo Inn is a first rate place for conferences. I run training seminars. The conference rooms are always well presented and well stocked with excellent coffee, juice and snacks. The staff is friendly and helpful. A first rate experience. I highly recommend The Waterloo Inn.

Was this review helpful? Yes 1
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review and recommendation! Our conference staff work hard to ensure that each and every events needs are catered to with the up most care. We pride ourselves on our outstanding staff and appreciate your comments. We look forward to having you stay with us again! More 

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Additional Information about Waterloo Inn Conference Hotel

Address: 475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterloo Inn Conference Hotel 3.5*
Number of rooms: 160
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Also Known As:
Waterloo Hotel Waterloo
Waterloo Inn Conference Hotel Ontario

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