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Waterloo Inn Conference Hotel

475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
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Waterloo Inn Conference Hotel
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160 Reviews from our TripAdvisor Community

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SeriKembangan,SDE
Level Contributor
13 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Room is pretty rustic, charm and have an old school setting Very fast wifi internet access. My wife enjoy her favourite TV series while I was working Very basic of breakfast selection- 2-3 types of potato, eggs.. near the bus stop to most of place. not far to my HQ office by walking distance if one decided not to hop... More 

Helpful?
Thank xwindow
Waterloo, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 22, 2015

Being offered the opportunity to spend a night in the Bridal Suite, as a guest of the General Manager, my wife and I were greeted with a warm welcome and even the Assistant General Manager came out to talk to us. The room provided was like it was 18 years ago, clean, and very relaxing. The room was not your... More 

Helpful?
Thank ron_heather
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We truly appreciate your kind words! As we prepare to close our doors, comments like yours make us look back on the last 43 years with great pride. It has been a pleasure to have served each and every one of our guests. We are so proud of the legacy we leave behind us. More 

Upper South River, NS
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 1, 2015

Stayed here for a few days for a conference held at the hotel. The room was spacious and clean. Food at the restaurant and that served at the conference was outstanding. The only downside is the walk from the front desk to my room. They almost don't need the exercise room!

Helpful?
Thank HFTravels
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We appreciate your kind words about our facilities! We are thrilled that you found the food here to be outstanding! We will pass your compliments onto our kitchen and banquet staff! Sorry about the long walk, it's sometimes the downside of such a large venue, but decreases the need to spend time in the gym! More 

Bowmanville, Canada
Level Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

Stayed at the Waterloo Inn for 4 night for a conference. Room was well appointed and very clean. Staff were very nice and pleasant. Nice pool and workout area. Had a few drinks in the bar and service was a little slow. Only had breakfast in the restaurant, buffet style. Good hot and tasty.

Helpful?
Thank leafssfan
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

So happy to read you had a nice stay with us. Thank you for your kind words about our staff and facilities. Sorry about the service in the bar, we will pass this on to the Lounge staff, and do better next time. We are glad you enjoyed our hot and tasty breakfast buffet! We hope to have you back... More 

Richmond, B.C.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 3, 2015

Not impressed with the fact that my room was not cleaned the second day. Housekeeper showed up around 6:00PM and only offered clean towels and coffee. Same thing happened to others in my group. The breakfast buffet was below average even compared to HIE and Hamptons

Helpful?
Thank Bobdub
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are disappointed to read that you found our buffet breakfast below average; we have recently upgraded it to include a wider range of options. We are surprised by your comments about housekeeping; this certainly does not meet our standards. Occasionally when there are large groups in house it takes a little bit longer for housekeeping to get to each... More 

Conestogo, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015

Recently attended a Zonta conference at this location. The facility was well prepared and accommodated our needs for this conference of 120 people. The meals severed were excellent. Waterloo Inn staff worked hard to ensure there was good food for all participates even the ones with dietary restrictions.

Helpful?
Thank Kris F
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We enjoyed hosting the Zonta conference and are thrilled that your meals were excellent! We appreciate you mentioning our hard working staff, they work very hard to be sure each and every guest is taken care of and are happy to accommodate dietary restrictions. We hope to have the Zonta conference back next time! More 

Waterloo, Ontario, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 23, 2015

I was here last year with my boyfriend for our anniversary. We booked one night in a King Suite with a Jacuzzi tub- and the entire experience was stressful and unpleasant. I put some pictures to show the state of the room we were in. For the prices they charge, having such out dated rooms with Jacuzzi's in this state... More 

Helpful?
Thank Mica G
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are deeply sorry that your experience last year was stressful and unpleasant. We can assure you that this is not our usual standard. In the past year we have done many renovations on our guest rooms and areas of the hotel. Reviews like yours have motivated us to focus on areas that need improvement. We invite you to come... More 

Travelers are raving about these Waterloo hotels

Level Contributor
6 reviews
5 of 5 stars Reviewed August 29, 2015

The room is spacious, beds and bedding comfortable, bathroom is really nice. The staff is friendly and accomodating. T.v. and internet access and even an alarm clock. There is a coffee maker in the room with complimentary coffee and tea, there is a small fridge, even bathrobes and a hairdryer. The hotel has a pool, gym, a restaurant, room service... More 

Helpful?
Thank Cindy L
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for pointing out some of the many features of our hotel. We are so pleased we could accommodate you during your stay. We hope to have you back again soon! More 

Calgary, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

Stayed here with my mother and daughter. Rooms were clean. Great water pressure in the shower. Breakfast had bacon, eggs and hashbrowns. Breakfast only included 1 drink so we had to pay $2.50 for each extra drink in order to get orange juice and coffee. Would stay here again.

Helpful?
Thank Stephanie W
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are happy to read that you would stay with us again; hopefully you’ll get the chance to try our recently upgraded buffet breakfast. We look forward to having you back! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 14, 2015 via mobile

My family and I are here for my brothers football championship and after a long trip from Ottawa coming here was great ! The staff was very friendly and helpful, very informative. The amenities are plentiful and awesome, the rooms are clean and nicely decorated. The bathrooms especially were very impressive. Easy wifi access and balcony ! The pool is... More 

Helpful?
Thank celeste f
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your kind words about our hotel. We appreciate you mentioning our hard working staff and are delighted that you found them to be very friendly, helpful and informative, they work around the clock to serve our guests and bring them the best possible experience throughout their stay. We are thrilled that you has such an enjoyable time... More 

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