We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Waterloo hotels

Waterloo Inn Conference Hotel

3.5 of 5 Hotel   |   475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Hotel website
Click for phone number
Hotel amenities
Waterloo Inn Conference Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Waterloo Inn Conference Hotel to your Saves list
60%
Ranked #6 of 9 Hotels in Waterloo
A recent review
3 of 5 stars reviewed 1 week ago
ColMc123
Write a Review

128 reviews from our community

Traveler rating
    30
    45
    32
    14
    7
See reviews for
17
28
12
61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (24)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The best way to classify this place would be average. The staff were friendly, but the rooms and facilitates were nothing special to write home about. The rooms were reasonable quiet considering how close it is to the highway.

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking the time to write a review of our hotel and for acknowledging our friendly staff. Naturally we’re disappointed to read that you found our facilitates only “average” and from the sounds of it, you were not in a renovated room, we hope that you will return to see the continuous changes we are making. Your comments... More

Bordentown, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel in September 2014. The hotel is comfortable, but somewhat manic- the halls needed a coat of paint; however, the bed is comfortable and the bathroom is very up-to-date and modern. We hosted a breakfast the next day and staff did an excellent job- on time and well-done.

Was this review helpful? Yes 2
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking time to review our hotel. We are delighted that you enjoyed your breakfast at our award winning RUSHES restaurant! We are pleased to hear that you found the bed comfortable and the bathroom very up to date and modern. We are working hard on our renovations and take great pride on what has already been accomplished.... More

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 18, 2014

We stayed here one night. It was a last-minute choice and not a very good one. The room was clean enough but the bathroom needed renovating - peeling & yellowed anti-slip stickers on the tub, cracked tiles, and an old, cracked faceplate on the light switch (these cost $2 at Home Depot - buy a few for Pete's sake!). The... More

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are sorry to read that you didn't enjoy your stay with us. We are currently in the middle of renovating our guest rooms and have upgraded many of our rooms with brand new bathrooms, flooring and fixtures to name a few things. Your feedback has been noted and your comments will be put use... More

Windsor, Canada
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've just returned from a business trip that was hosted at the Waterloo Inn. I stayed overnight, and then attended the conference in the morning. Upon check-in, the staff was very friendly and helpful. They let me know where I would have to go for the conference, as well as where I could get breakfast in the hotel (Rushes). The... More

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you so much for your feedback, we are very pleased that you were able to enjoy our conference services as well our guest rooms and that your experience was above your expectations! It is a pleasure to read that you enjoyed your breakfast at our award winning RUSHES Restaurant. Thank you for acknowledging our hard working staff, we are... More

Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 3, 2014

I got a bad feeling as I walked into the lobby as it had the tired look of a hotel well past its prime. while the front desk staff were friendly and helpful, the décor is stuck in the 70s with lots of dark faux wood, mirrored ceilings and worn, stained furniture in the public areas. The room we had... More

Was this review helpful? Yes 2
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are pleased to read that your found our front desk team friendly and helpful. We are disappointed that you felt it necessary to move hotels and we do hope you will return to experience our continuing renovations. We are quite a large property as you have noted and good things take time. We have... More

Lindsay, Canada
Senior Contributor
23 reviews 23 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 16, 2014

We were very pleased with our stay at this motel. The staff are friendly and accommodating. Gave us a cheaper room after check in. The restaurant is a bit pricey, but the rest of the facilities are very nice. Pool is great.

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are delighted to read that you enjoyed your stay with us! It is excellent to read that our friendly staff was accommodating. We are particularly pleased that our staff was able to reduce your rate to suit your stay; it is always good ask about promotions and last minute discounts! We are happy to... More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014 via mobile

Stayed three nights at this hotel and attended a conference. Rooms are very comfortable, great mattresses, lots of fluffy pillows and a really amazing bathroom. Good closet and a mini fridge. I spent lots of time online in the business center. The lounge area is comfortable but not particularly inviting. Same with the restaurant although the food was very good.... More

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We are very pleased to read that you enjoyed your stay with us and were able to make use of our ample amenities. Thank you for noting the quality of our food we are particularly proud of our award winning restaurant. We are sorry to read that you did not find the lounge and dining... More

St. Marys, Canada
1 review
5 of 5 stars Reviewed May 14, 2014

My boyfriend and I stayed here for a romantic getaway. The saltwater pool was a nice touch in an area with a lot of natural light and plants. The room service was prompt and courteous ( We especially enjoyed the chocolate covered strawberries. The front desk staff were warm and made sure to inquire about our service. We felt taken... More

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you taking the time to create an account and review; we love to read about guest’s experience with us! Our chocolate covered strawberries are our most popular in room enhancement; we are so pleased you enjoyed them! We are delighted to read that you enjoyed your stay with us and that our front desk team took care of you.... More

Burlington, Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

Stayed at this location Jan 5th 2014 for one night, and as always a great comfortable room. The hotel was in the process of doing renovations of their rooms to improve their bathrooms, beds, and amenities. The bed was comfortable with several pillow choices, the flatscreen TV was 32" not the largest but the room felt a little cramped between... More

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review! It is wonderful to read that even during a time of renovation, you found the room great and comfortable as always. The space between the desk, chair and bed are certainly points to be addressed as we continue with our renovations. It is great that you enjoyed the spacious bathroom however unfortunate that rainfall shower-heads... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 13, 2014

I had made the reservations through email a few weeks in advance and the reservation process was easy and prompt. The check-in was seemless as well however the front desk staff could seem a bit more welcoming and friendly instead of just chatting amongst themselves. The pool was cleanly kept, however on the 2nd night I went to use the... More

Was this review helpful? Yes 1
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your feedback. We are happy to read that you found the reservation and check in process easy, prompt and seamless. We regret that our front desk team was not as attentive and welcoming as we have come to expect. Our housekeeping staff works hard on all aspects of hotel cleanliness and takes pride in their work. Thanks... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Waterloo Inn Conference Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterloo Inn Conference Hotel

Address: 475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterloo Inn Conference Hotel 3.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Priceline, Odigeo and TripOnline SA so you can book your Waterloo Inn Conference Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterloo Hotel Waterloo
Waterloo Inn Conference Hotel Ontario

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (12)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay