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Waterloo Inn Conference Hotel

475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Hotel amenities
Waterloo Inn Conference Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 9 Hotels in Waterloo
A recent review
4 of 5 stars reviewed 4 weeks ago
roel_griet Ranst, Belgium
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144 reviews from our community

Traveler rating
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    33
    16
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ranst, Belgium
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel with excellent customer focus and service. The shuttle service is offered with a smile for short distances. Very friendly personnel. Good choice if you're in the neighbourhood. Pool and gym are nice.

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St. Catharines, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 18, 2015

The staff was very attentive, rooms are large and clean. The exercise room is clean and has enough equipment for a good workout. The restaurant had a good choice of food and the bar was well serviced. there is plenty of parking and it is close to the highway

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We appreciate your review! We take pride in our staff and facilities, thank you for taking the time to take note of what we strive to accomplish. We are pleased to read that your enjoyed our restaurant and lounge , be sure to check back with us in the fall as we change our menus seasonally. Hope to have you... More 

1 review
5 of 5 stars Reviewed March 29, 2015

We stayed here for 6 weeks Nov 2014 - Jan 2015 while my husband was having cancer treatments. The bed was one of the most comfortable we had slept on and the pillows were great too. All the staff are very friendly and most efficient. Room was very clean and we love your "water wise" program. Congratulations for reducing energy... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you very much for your wonderful review. We are honoured that you chose to stay with us and are delighted that we could make your stay so comfortable during such a trying time. We appreciate you taking the time to note some of our many amenities, as well as our friendly and efficient staff. Our staff works hard to... More 

Cincinnati, OH
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 24, 2015

I stayed here for business and really enjoyed my stay. The staff was friendly and courteous and the room was clean and in very good repair. I'd definitely recommend this hotel for anyone travelling to/through the region.

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your recommendation. We are pleased to read that you enjoyed your stay and found our staff to be friendly and courteous! Our housekeeping and maintenance teams work hard to keep the rooms and building clean and in good repair, we appreciate you taking the time to mention this. We hope that you will have the opportunity to... More 

Brampton, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2015

We've stayed here twice (Sept 2012 and Sept 2013 actually) - the night of our wedding and to celebrate our 1st wedding anniversary. Both were great experiences - the staff were friendly and accommodating (even when we called down for forks and knives at 1am to eat leftovers from our wedding night dinner). When we called to book for our... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your positive feedback. We are so glad you enjoyed our special occasions package and thrilled that you not only celebrated your wedding night with us but also your one year anniversary. We feel privileged to be apart of such a special occasion for you. We are delighted to read that you found our staff to be friendly... More 

Oakville, Ontario, Canada
Top Contributor
95 reviews 95 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 1, 2015

My wife and I stayed here over a weekend while I was involved in a training session. Very quick and easy to reserve with the facility directly. Easy checkin with friendly and knowledgable front desk staff. Very clean and modern rooms. Exercise room well "stocked". You're away from the downtown area and major intersections so overall quiet. Our bad experience,... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking the time to share your experience. We are grateful for you kind words about our guest rooms and the Front Desk Staff being "friendly and knowledgeable." We are very sorry to read that you experienced maintenance issue that took away from your overall experience during you stay. This occurrence been followed up with our Housekeeping and... More 

Kitchener, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 9, 2015

I have had the privilege of attending many events and parties at this facility and can't stress enough that you should have something to eat or drink at this establishment. An incredible chef and culinary staff...a real treat and excellent food!

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review! We are very pleased to read that you enjoyed your dining experience. We are very proud of our amazing culinary team and greatly appreciate you taking the time to compliment them! "We prepare a comfort -food experience but with a unique little twist. We serve our customers - whether business travels or visitors to Waterloo... More 

London, Ontario, Canada
1 review
2 of 5 stars Reviewed January 14, 2015

Stayed here two years ago for work and it was mediocre, stayed here last night and am so glad I had earplugs in my overnight bag. The heating system fan was OnOffOnOffOnOff all night long and extremely loud. Without the earplugs there is no possibly way I could have slept, they actually fell out at 230 and I woke up... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We are sorry to read that you found your say with us only mediocre; that is painful to see. We apologize for the problem heater in your room. The units are designed to keep the room at a constant temperature, which is set by the guest. This could be why the fan was going on... More 

Travelers are raving about these Waterloo hotels

Toronto, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 11, 2015

I stayed here the night before my PhD defense to get a good nights sleep, and I did not have an enjoyable stay. For 157$, I think this hotel is a rip. Here are the list of problems I encountered: 1) The restaurant, Rushes, was closed during my entire stay. I had to order dinner and breakfast at the Tavern,... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We feel very badly that you did not have an enjoyable stay. We apologize that you were not able to eat in "Rushes Restaurant." During the slower months we find that our guests enjoy our more cozy "Traders Exchange Lounge", and it allows our staff a well deserved break after working through the Christmas season.... More 

Seattle, Washington
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2015

I spent three weeks at this Inn on a business trip. Rooms were clean and comfortable, and the bed was the most comfortable hotel bed I ever slept in. Staff are friendly and helpful. The location is perfect if you are on foot. There is a mall within easy walking distance and plenty of good restaurants in easy walking distance.... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you! What a wonderful endorsement regarding out beds being " the most comfortable you have ever slept in!" Thank you for taking the time to mention our friendly and helpful staff. They work hard to provide each guest with the best possible experience. We are pleased to read that you were able to experience and enjoy the attractions in... More 

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