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All 9 Waterloo hotels

Waterloo Inn Conference Hotel

3.5 of 5 Hotel   |   475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
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Waterloo Inn Conference Hotel
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Ranked #6 of 9 Hotels in Waterloo
A recent review
3 of 5 stars reviewed 1 week ago
cyberpax Agno, Switzerland
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134 reviews from our community

Traveler rating
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    33
    14
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Agno, Switzerland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have been in Waterloo Inn for two weeks while attending meetings at my company HQ. What to say: it's your average business hotel, in the middle of interchanges and nothing else. Be prepared to hike or grab a cab if you fancy anything but staying in your room. The hotel per se is pretty OK. Rooms are clean and... More 

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Kitchener, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first time at the Waterloo In Hotel Where I attended an event in one of the ballrooms on the second floor. The hall was nice and maintained, and the food was really good. I felt comfortable overall.

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are so pleased to hear you enjoyed yourself in our Viennese Ballroom! We take pride in our 25 years of banquet excellence starting with our versatile space, attention to detail, creative menus and attentive staff! Thank you for your review we look forward to your next visit to the Waterloo Inn Conference Hotel! More 

Renfrew, Ontario, Canada
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

On a recent to the University we stayed here. The facility is lovely, clean and quiet. The staff were friendly and helpful. The room was spacious, clean and comfortable. When booking the room, the room rate was on the higher end until I realized parking, WiFi and a hot buffet breakfast was included in our Saturday night stay. We didn't... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review we look forward to having you stay with us again! Thank you for taking the time to note our friendly and helpful staff in particular our hard working housekeeping staff who keep our facilities lovely and clean. We hope next time you will get a chance to make use of our other facilities! More 

Goderich
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2014

The accommodation was great, the food (have more variety) could do with some improvement and don't charge extra for orange juice which is normally part of breakfast and the staff could do with being more friendly.

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your accommodation. Thank you for your comments regarding our new buffet breakfast. You will be pleased to know that modifications regarding selection has already taken place and we hope that your enjoy our greater selections the next time you stay with us! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

The Waterloo Inn is a first rate place for conferences. I run training seminars. The conference rooms are always well presented and well stocked with excellent coffee, juice and snacks. The staff is friendly and helpful. A first rate experience. I highly recommend The Waterloo Inn.

Was this review helpful? Yes 1
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review and recommendation! Our conference staff work hard to ensure that each and every events needs are catered to with the up most care. We pride ourselves on our outstanding staff and appreciate your comments. We look forward to having you stay with us again! More 

Thunder Bay, Canada
Top Contributor
52 reviews 52 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2014

This property is centrally located in the city and although it appears to be an older property it has certainly been renovated to accommodate large groups. When we first checked in on a Sunday the parking lot was empty and the hotel seemed very quiet. We headed to dinner in the restaurant and we were the only ones there however... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your recommendation! Our hotel originally built in 1972 has certainly gone through some changes with renovations in 1982, 2001 and 2012. As we continue renovations throughout the hotel, we strive to make our guest's experience the absolute best it can be. It is support like yours that allows us to continue to do so. We are delighted... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2014

The best way to classify this place would be average. The staff were friendly, but the rooms and facilitates were nothing special to write home about. The rooms were reasonable quiet considering how close it is to the highway.

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking the time to write a review of our hotel and for acknowledging our friendly staff. Naturally we’re disappointed to read that you found our facilitates only “average” and from the sounds of it, you were not in a renovated room, we hope that you will return to see the continuous changes we are making. Your comments... More 

Bordentown, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed at this hotel in September 2014. The hotel is comfortable, but somewhat manic- the halls needed a coat of paint; however, the bed is comfortable and the bathroom is very up-to-date and modern. We hosted a breakfast the next day and staff did an excellent job- on time and well-done.

Was this review helpful? Yes 2
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for taking time to review our hotel. We are delighted that you enjoyed your breakfast at our award winning RUSHES restaurant! We are pleased to hear that you found the bed comfortable and the bathroom very up to date and modern. We are working hard on our renovations and take great pride on what has already been accomplished.... More 

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 18, 2014

We stayed here one night. It was a last-minute choice and not a very good one. The room was clean enough but the bathroom needed renovating - peeling & yellowed anti-slip stickers on the tub, cracked tiles, and an old, cracked faceplate on the light switch (these cost $2 at Home Depot - buy a few for Pete's sake!). The... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your review, we are sorry to read that you didn't enjoy your stay with us. We are currently in the middle of renovating our guest rooms and have upgraded many of our rooms with brand new bathrooms, flooring and fixtures to name a few things. Your feedback has been noted and your comments will be put use... More 

Windsor, Canada
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've just returned from a business trip that was hosted at the Waterloo Inn. I stayed overnight, and then attended the conference in the morning. Upon check-in, the staff was very friendly and helpful. They let me know where I would have to go for the conference, as well as where I could get breakfast in the hotel (Rushes). The... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you so much for your feedback, we are very pleased that you were able to enjoy our conference services as well our guest rooms and that your experience was above your expectations! It is a pleasure to read that you enjoyed your breakfast at our award winning RUSHES Restaurant. Thank you for acknowledging our hard working staff, we are... More 

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Additional Information about Waterloo Inn Conference Hotel

Address: 475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterloo Inn Conference Hotel 3.5*
Number of rooms: 160
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Also Known As:
Waterloo Hotel Waterloo
Waterloo Inn Conference Hotel Ontario

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