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Waterloo Inn Conference Hotel

475 King Street North, Waterloo, Ontario N2J 2Z5, Canada
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1 room 1 guest
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Waterloo Inn Conference Hotel
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153 Reviews from our TripAdvisor Community

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Traveler rating
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    57
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The room is spacious, beds and bedding comfortable, bathroom is really nice. The staff is friendly and accomodating. T.v. and internet access and even an alarm clock. There is a coffee maker in the room with complimentary coffee and tea, there is a small fridge, even bathrobes and a hairdryer. The hotel has a pool, gym, a restaurant, room service... More 

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Calgary, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my mother and daughter. Rooms were clean. Great water pressure in the shower. Breakfast had bacon, eggs and hashbrowns. Breakfast only included 1 drink so we had to pay $2.50 for each extra drink in order to get orange juice and coffee. Would stay here again.

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I are here for my brothers football championship and after a long trip from Ottawa coming here was great ! The staff was very friendly and helpful, very informative. The amenities are plentiful and awesome, the rooms are clean and nicely decorated. The bathrooms especially were very impressive. Easy wifi access and balcony ! The pool is... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your kind words about our hotel. We appreciate you mentioning our hard working staff and are delighted that you found them to be very friendly, helpful and informative, they work around the clock to serve our guests and bring them the best possible experience throughout their stay. We are thrilled that you has such an enjoyable time... More 

Regina, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 28, 2015

I stayed at the Waterloo Inn for a convention. The front desk staff were kind, helpful... and tall (lol)! Our room was clean and the beds comfortable. The food that was arranged by the convention planning committee was fabulous. Easily the best "convention" food I've ever had. I'm sure the ingredients were all from the area. The sausage served in... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are grateful for your kind recommendation! We have everything you need to host a fabulous convention or small gathering, we do it all! We are delighted that you enjoyed the food at your event and your breakfast at our RUSHES Restaurant, your compliments will be passed on to our talented Chef and kitchen staff. They are dedicated to creating... More 

Lindsay, Canada
1 review
5 of 5 stars Reviewed July 27, 2015

I have stayed at this hotel several times and have had a perfect stay each time. It is a nice clean hotel and the staff was really friendly and helpful. Any of the rooms I have stayed in were really clean and comfortable. The location was really close to anywhere I needed to go. I have stayed at other hotels... More 

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Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We truly appreciated your glowing review! Our team works hard to bring each guest their own version of a "perfect" stay, catering to each individual! Your words reinforce that we do make a difference. We look forward to having you back next time! Thank you. More 

Arlington Heights, Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2015

We had a family reunion with all out-of-town guests staying here. I was impressed by the personnel who absolutely made our visit. While all employees were great I particularly enjoyed Margaret in the bar, Matt at the front desk, and Helen who served us breakfast each morning. The rooms were very pleasant with outside patio - and rooms dog friendly... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for your recommendation and for choosing The Waterloo Inn to host your family reunion. Thank you for taking the time to mention our hard working staff who are dedicated to providing each guest with the best possible experience. Delighted that you found your room to be very pleasant and that you were able to enjoy some of the... More 

Buenos Aires, Argentina
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 15, 2015

I have stayed at this hotel in June 2015. I am qualifying it considering it is a 4 stars hotel, so the evaluation is regarding what it is expected for a 4 stars standard. The WiFi is completely useless other than for writing a small email or using whatsapp. Even getting your inbox updated could be a headache. Forget about... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We appreciate you noting how “absolutely” clean the hotel is! We have a wonderful housekeeping staff and thank you for recognizing those unsung heroes. We apologize that our WIFI did not meet your needs; with increased usage we have found weakness. Next time we invite you to call the front desk as we have 24/hr IT support who would be... More 

Travelers are raving about these Waterloo hotels

Level Contributor
4 reviews
3 of 5 stars Reviewed June 30, 2015 via mobile

Stayed in this hotel for five days. Good stay. Good breakfasts, nice restaurant and bar. However they gave me a room with such teeny weeny closet! May be ok for a one night stay but not for a week. Also will take some time to know their layout - you have to walk one big circle around the complex to... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are so glad that you enjoyed your extended stay with us and that you were pleased with breakfast each morning and our restaurant RUSHES and lounge TRADERS EXCHANGE. We apologize that the closet was not big enough to accommodate you for your stay, next time we will pay closer attention to the length of stay and we will be... More 

Peterborough, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

The hotel is situated in north Waterloo but close to two universities, St. Jacob's market and the Conestoga shopping centre. It was a pleasant surprise with it's layout, salt water pool and hot tub and a private enclosed outdoor patio area. All doors inside the hallways automatically opened when you were near. As well, a light comes on when you... More 

Was this review helpful? Yes
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

Thank you for so many positive comments about the hotel and the constructive suggestions. We hope you will be back to celebrate your next anniversary with us. More 

Ranst, Belgium
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 28, 2015

Very nice hotel with excellent customer focus and service. The shuttle service is offered with a smile for short distances. Very friendly personnel. Good choice if you're in the neighbourhood. Pool and gym are nice.

Was this review helpful? Yes 1
Waterloo Inn M, Guest Relations Manager at Waterloo Inn Conference Hotel, responded to this review

We are very pleased to read that you were able to take advantage of our complementary shuttle. We are always happy to take guests anywhere in the Kitchener/Waterloo area. Thank you for taking the time to mention our "excellent customer focus and service," it's reviews like yours that reward us for our hard work. We hope to have you back... More 

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