We stayed there on a Saturday night to attend a concert in Kitchener. The hotel itself is OK but not even close to being worth the $300 per night we paid. I understand the rate was higher because we upgraded to a suite, which was quite large. However, the acoustic tile ceiling gave the room a creepy "I'm staying in... more

A great hotel. Great food, great service, clean, modern, easy access to downtown and the highways, lots of friendly staff, and well priced. Easily the best hotel I have stayed at in K/W. If there are any downsides.... the place seems to have grown organically: the layout is spread out and not very logical. It can be hard to navigate... more

It is a great place for the money and the staff is always very nice and helpful. I agree with the review that it is somewhat maze-like to get to the back elevators, but it is a very comfortable place to stay. I go there 3-4 times a year and have always had a great experience. It took me a... more

We stayed at this hotel for our recent conference over three days. The hotel was clean, the rooms were wonderful and the staffs were friendly and efficient. I had my young son with me and the staff really took the time to entertain him. From what I understand from the staff the hotel was renovated not to long ago. The... more

If this is the best Waterloo has to offer, I dread to think what the other hotels are like out there. In it's support, it is a very clean hotel, and the rooms have recently had a facelift. Both the restaurant and the bar are modern, but the other main areas in the hotel still look dated. The problem is... more

This hotel is good value for your money. Good: The bed was very comfortable. High quality sheets and a soft duvet like a cloud. Big TV and free internet. Bad: Getting to your room is quite difficult. It is a maze to the back of the hotel where the elevators are. And you have to walk by the open pool,... more

My wife and I stayed at the Waterloo Inn from June 5- June8, 2008. The hotel is located between a busy highway and a Ford dealership. However, we did not have any problems at all with noise. We had a room on the 2nd floor facing the parking lot. The view wasn't much, but it was quiet and the room... more

Had a great stay at the Waterloo Inn. Very comfortable beds and duvets. Extremely clean, spacious rooms. It's now my favourite place to stay in Waterloo. The breakfast at their restaurant is not included, but it is high quality. I love their cinnamon brioche! more

I've stayed at the hotel a few times for work in the last several months. The room are stunning. The TV, the coffee, the room service were all fantastic, especially considering the room was less than $200USD. Oh, and the sheets are the softest sheets I've ever enjoyed at a hotel, I've actually tried to find them on the web... more