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Four Points by Sheraton Waterloo-Kitchener

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547 King Street North, Waterloo, Ontario N2L5Z7, Canada (Formerly Destination Inn)
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Four Points by Sheraton Waterloo-Kitchener
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139 Reviews from our TripAdvisor Community

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    50
    57
    23
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    3
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45
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colne, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Four Points Hotel, used to be named " about" fifteen years ago " Destination Hotel" our two nights stay at the Hotel was a very warm and welcoming and as we had been before years ago we was given a " Luxury Suite", complimentary, very enjoyable. Comfortable ,clean and pleasant to stay in ,Staff very pleasant too. Wa found... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here 4 times in the last year and have all good things to say. Front desk, lounge and housekeeping staff are friendly, courteous and helpful. The rooms are clean and the hotel is well presented. Easy to get to in spite of the long term road construction in the area. Four Points Sheraton is way above other... More 

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Waterloo, Canada
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Clean rooms, friendly staff and close to amenities. We were visiting the area for a couple of days and wanted a place that was comfortable and clean and this hotel exeeded our expectations. The beds were so comfortable with lovely thick duvets on the beds and soft pillows. We were upgraded to a suite for free, which was a pleasant... More 

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Hong Kong Region, China
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The service of this hotel is quite good. However, this is more like a high-end motel or inn for me rather than a hotel. There are few stairs after elevator, it is quite difficult for me to handle two 20kg luggages. The first room I had was not able to lock the door. Free parking.

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Vancouver, Canada
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff. Clean, well maintained facility. Clean and spacious room. A/C worked well. Quiet room, no noise from rooms on either side, no running water sounds, minimal hallway noises if any. Comfortable beds. Duvets. Plenty of pillows, half soft and half firm. Small work area to fit a laptop and writing pad. In-room safe able to fit a medium... More 

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Toronto
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well situated for spending some time at St. Jacob's market during the day and time in Kitchener in the evening which we did. There was a street festival in Kitchener and beer festvial in Waterloo which made the hotel price reasonable. Make sure you contact the hotel directly if you have mobility requirments. Our room required stairs.

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Ottawa, Canada
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5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were staying here on business. We had traveled 8 hours to get to Waterloo, and all we wanted was a clean bed to sleep in. When we arrived, it looked like our room hadn't been dusted or cleaned in months. The sheets were musty. We complained and were given a suite. The suite was no better. It was dirty,... More 

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Toronto, Canada
Level Contributor
237 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we are traveling and just stoping for a night, we prefer a motel where you can drive up to your room, unload what you need, etc. However, when we are staying in a town for a few days, we prefer a nicer hotel, with everything indoors in case of rain or snow. And this really is a very nice... More 

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Vancouver, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015

Four of us stayed 3 nights in a spacious room with 2 queen beds. Modern finishings, very comfortable and well-equipped room, including in-room safe, mini-fridge, large screen TV. Free wi-fi. More than 6 AC outlets on the nightstand so easy to charge all our gadgets. Large outdoor parking lot (free). Location was very convenient - just across the street from... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Thank you for sharing your experience with us. We are you enjoyed our modern, comfortable guest rooms, outdoor parking, and convenient location. Thank you for the recommendation, we hope to see you again soon. Take care! More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed June 14, 2015

Stayed here for a convocation ceremony - got early check in as we were exhausted, front desk staff very nice, and lobby/interior surprisingly modern and very clean. Room was spacious, with a king bed, upgraded washroom, and couch with a closet/coffee area. Bed was extremely comfortable and had a great sleep. Would reccomend!

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

We are so happy to hear you enjoyed your stay at our hotel thanks to our spacious guest rooms, upgraded bathroom, and living space area. Thank you for the wonderful recommendation, we truly appreciate it. We wish you all the best! More 

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