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Four Points by Sheraton Waterloo-Kitchener

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547 King Street North, Waterloo, Ontario N2L5Z7, Canada (Formerly Destination Inn)
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Four Points by Sheraton Waterloo-Kitchener
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Four Points by Sheraton Waterloo-Kitchener
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124 reviews from our community

Traveler rating
    47
    48
    22
    6
    1
See reviews for
39
30
4
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Top Contributor
110 reviews 110 reviews
43 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are a number of hotels in Waterloo and this one is very convenient for certain travellers. The business park, including Blackberry is inside a 10 minute drive as well as RIM Park for sports events (hockey, volleyball). Conestoga Mall is right across the street. The university, however, is not so close - about a 15-20 minute drive. St. Jacobs... More 

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Port Elgin, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived 27APR2015 around 08:00 p.m. and were greeted by Andrea and she was amazing which started our stay off well. 28APR2015 went down for breakfast around 8, went for the buffet breakfast, don't do it. Buffet was empty when we arrived and over the course of 30 minutes they brought out 1 small plate of scrambled eggs and 12 strips... More 

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a hotel that was converted to a Four Points. Clean and you would be hard pressed to distinguish this from the close by Four Points in Cambridge. Pros: • Friendly staff. • Clean rooms, included in room wifi and cabling for a hard connection. • Built in USB outlet on the writing desk. • Ample wall outlets that... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I found the hotel to be very clean. I felt very comfortable from the moment we walked in the door. The hotel staff were very friendly and helpful. There is also a pool and a fitness area which I did not expect for the great price. I will be coming back to this hotel if in the area again😊

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

We are thrilled to learn you enjoyed your stay with us - thank you for the great review. It is great to hear how much you liked our cleanliness, helpful staff, and hotel features, such as the pool and fitness center. We look forward to having you the next time you are in the area. Take care! More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

Modern hotel with great appeal. Great rooms and professional staff. Breakfast was buffet style with quality food. Reasonably close to other amenities. Next to take a car or a cab if your heading to the university

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Fremont
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 22, 2015

My overall opinion of the Sheraton - Waterloo is that it is a good hotel for the business traveler. It is not fancy but has all that one can expect out of a Four Points property. The room was spacious and clean, the bathroom looked to be newly remodeled, and the Wifi worked flawlessly. There were a couple of small... More 

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Brampton, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2015

Finally! Someplace convenient and nice to stay in Waterloo for the average weekend! Room was pleasant and clean! Front desk staff was very nice! So glad this property became a Four Points. Our only complaint was that we sprang for the jacuzzi room and it (even on the lowest setting) was a bit too powerful to be relaxing, but we... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Thank you for choosing our hotel for your stay and sharing your thoughts. We are glad you were pleased with our Front Desk team and are happy that you enjoyed our clean guest rooms. Thanks again for the review and we hope to see you again soon. Take care. More 

London, Ontario
Top Contributor
65 reviews 65 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 25, 2015

This hotel looks brand new and is very clean. Beds are comfortable and front desk staff is very helpful. Our main complaint was that we booked several weeks in advance and we paid ahead of time. Friends booked into the same hotel two days before our stay and their price was $20 cheaper per night. The second complaint is that... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

Very clean and comfortable room. Bathroom was great. Seemed renovated. It's a small and intimate hotel, and the service staff takes attention to detail seriously and left me a birthday card and chocolates on the bed as a present. So sweet! As an SPG member, I was expected to be in the SPG wing of the hotel, but they put... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Firstly: Happy Birthday! We are pleased you decided to stay with us to celebrate your special occasion and are thrilled you enjoyed your stay. Our friendly team prides ourselves on going above and beyond to make our guests have the best experience, and we will share your kind comments with the team. Thank you again and we hope to see... More 

Orillia, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

Awesome choice if your wanting to shop at Mall either Connestoga Or St Jacobs ,we had comfortable stay and found it very easy to find It is ,close to everything yet not in the midst of the down town. I will definitely stay here next visit to KW.

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