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Four Points by Sheraton Waterloo-Kitchener

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547 King Street North, Waterloo, Ontario N2L5Z7, Canada (Formerly Destination Inn)
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Four Points by Sheraton Waterloo-Kitchener
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Four Points by Sheraton Waterloo-Kitchener
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121 reviews from our community

Traveler rating
    47
    47
    20
    6
    1
See reviews for
38
29
4
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I found the hotel to be very clean. I felt very comfortable from the moment we walked in the door. The hotel staff were very friendly and helpful. There is also a pool and a fitness area which I did not expect for the great price. I will be coming back to this hotel if in the area again😊

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern hotel with great appeal. Great rooms and professional staff. Breakfast was buffet style with quality food. Reasonably close to other amenities. Next to take a car or a cab if your heading to the university

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Fremont
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 22, 2015

My overall opinion of the Sheraton - Waterloo is that it is a good hotel for the business traveler. It is not fancy but has all that one can expect out of a Four Points property. The room was spacious and clean, the bathroom looked to be newly remodeled, and the Wifi worked flawlessly. There were a couple of small... More 

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Brampton, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

Finally! Someplace convenient and nice to stay in Waterloo for the average weekend! Room was pleasant and clean! Front desk staff was very nice! So glad this property became a Four Points. Our only complaint was that we sprang for the jacuzzi room and it (even on the lowest setting) was a bit too powerful to be relaxing, but we... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Thank you for choosing our hotel for your stay and sharing your thoughts. We are glad you were pleased with our Front Desk team and are happy that you enjoyed our clean guest rooms. Thanks again for the review and we hope to see you again soon. Take care. More 

London, Ontario
Top Contributor
64 reviews 64 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 25, 2015

This hotel looks brand new and is very clean. Beds are comfortable and front desk staff is very helpful. Our main complaint was that we booked several weeks in advance and we paid ahead of time. Friends booked into the same hotel two days before our stay and their price was $20 cheaper per night. The second complaint is that... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2015

Very clean and comfortable room. Bathroom was great. Seemed renovated. It's a small and intimate hotel, and the service staff takes attention to detail seriously and left me a birthday card and chocolates on the bed as a present. So sweet! As an SPG member, I was expected to be in the SPG wing of the hotel, but they put... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Firstly: Happy Birthday! We are pleased you decided to stay with us to celebrate your special occasion and are thrilled you enjoyed your stay. Our friendly team prides ourselves on going above and beyond to make our guests have the best experience, and we will share your kind comments with the team. Thank you again and we hope to see... More 

Orillia, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

Awesome choice if your wanting to shop at Mall either Connestoga Or St Jacobs ,we had comfortable stay and found it very easy to find It is ,close to everything yet not in the midst of the down town. I will definitely stay here next visit to KW.

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Port Elgin, Canada
1 review
5 of 5 stars Reviewed December 28, 2014

We've used this hotel for family visits for the last eleven years, and we're very impressed with the renovations once it was acquired by Four Points by Sheraton. Being very close to the Conestoga Parkway, it's just a short drive to any part of the twin cities. We were surprised that the usual complimentary continental breakfast was no longer part... More 

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Montreal, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel meet our expectations and more. Friendly front desk staff, bar personnel were great and the room was much larger then expected. I had a king size bed that also came with a nook with a sink, microwave, dishes and a fridge. Clean and comfortable and a minutes walk to the mall.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Thank you for your kind review. We are thrilled that you enjoyed your time with us. We loved having you and hope to see you again soon. Take care. More 

Port Elgin, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 7, 2014

The motel has obviously recently been redone as the rooms and amenities were great. And the location is perfect. A 2 minute walk will get you to Conestoga Mall, Wendy's or Kelsey's. Also a good selection of food and drinks at the motel lobby as well.

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