We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Waterloo Ontario

Hotel website
Hotel deals
190 Weber Street North, Waterloo, Ontario N2J 3H4, Canada
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Comfort Inn Waterloo Ontario
Professional photosView all
Browse nearby
Comfort Inn Waterloo Ontario
Add Photo Write a Review

63 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    11
    21
    8
    13
    10
See reviews for
8
12
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (10)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (14)
All months
OTTAWA
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 2, 2015

Location is very close to Universities and Conestoga College. Access is good. Stayed for visit with University Student. I read some criticism on this TA site, but I attribute those complaints to the higher pricing, due to down town Waterloo location and proximity. The hotel does not have "paper thin walls" and the rooms are comfortable and clean.

Was this review helpful? Yes 1
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I thank you for your kind review and am happy to hear that you enjoyed our property and the service that we are able to provide for our guests. I do hope to assist you with your booking needs in the future and ensure that you have an equally pleasant stay at our property. More 

Derby, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 22, 2015

A very average stay with all expected except the breakfast was non-existent as the 'machine' was broken. I would have expected a courtesy coffee next door but non forthcoming! The stay was one night and the location perfect to visit an elderly relative near-by.

Was this review helpful? Yes
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I am happy to hear that you enjoyed your stay at our property and hope to assist with your booking needs in the future, but I am curious regarding your experiences with breakfast at our property. We, unfortunately, are one of the few Comfort Inn properties to not offer a complimentary breakfast at the hotel, as we do have an... More 

Toronto, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 10, 2015

Stayed here for 1 night waiting for a gradation the next day. Walls were a bit thin but otherwise unremarkable. Beds were comfy but my personal feeling was that it was overpriced ($130 for a weekend). I would stay again for a stopover but nothing more.

Was this review helpful? Yes
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I thank you for your kind words and am glad to hear that, while not an exceptional stay, you did enjoy your time at our property. Yes, rates can be high in the region, as they do fluctuate based on guest demand and, with the time you stayed corresponding with the summer event season and convocation ceremonies at Wilfrid Laurier... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

Didn't spend much time in the room but it was very clean and recently renovated. The corridors were well maintained. The vending area was clean and well stocked. There was no breakfast included but there was an adjoining reasonable priced restaurant. The surrounding area looked a little run down not the hotels fault but it was convenient and well located.... More 

Was this review helpful? Yes
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I am happy to hear about your stay with our property and that you enjoyed what the services that we provided. I certainly hope that we can assist you with your booking needs again in the future and provide you with an equally enjoyable stay. More 

Thorold, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 9, 2015

I stayed at the Comfort Inn Waterloo for one night in April in order to be in town for some meetings the following day. I foolishly didn't look at reviews or check the prices of other hotels in the area. I assumed that the Comfort Inn would be comfortable and more economical than other hotels. But at $125 per night... More 

Was this review helpful? Yes
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I certainly do apologize for the difficulties you encountered during your most recent stay with our property. It certainly sounds as though there were a number of areas where our department failed to meet your expectations and, again, I can only offer my apologies. Do know that I will be raising these concerns to our housekeeping supervisor to ensure that... More 

Travelers are raving about these Waterloo hotels

Montreal, Canada
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed April 4, 2015

Front desk staff was very helpful and attentive. The room was large. There is a restaurant associated with the hotel, but operated separately. They give hotel guests a 15% discount, but don't forget to ask about it. We forgot to ask at breakfast and they would not refund after the credit card had gone through. This is a no-smoking hotel.... More 

Was this review helpful? Yes 1
yellowyou, General Manager at Comfort Inn Waterloo Ontario, responded to this review

I want to start by apologizing for the negative aspects associated with your stay, particularly those related to the noise issues you encountered and want to assure you that I have passed along your concerns regarding the smoky odour to the houskeeping supervisor. I am happy, though, that the desk agents on duty were able to assist with the difficulties... More 

Waterloo, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

I travel for work and the Waterloo Comfort Inn met my needs and exceeded expectations. The staff are thoughtful and accomodating, the rooms are more than acceptable, and it's well located in Waterloo. There are several eateries within minutes of the hotel; Angel's Diner shares the building and offers discounts to guests staying at the Comfort Inn. The only drawback... More 

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

We really appreciate the encouragement and look forward to having you stay with us again. Sincerely, Jason Shaw General Manager More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed February 9, 2015

I was working at the University of Waterloo for a couple of days, and the hotel is close to the campus. Mark, at the front desk, was friendly, informative and very helpful. The room was clean, comfortable and very reasonably priced. The ground floor rooms have a microwave and a small fridge. The restaurant is independently operated and has good... More 

Was this review helpful? Yes
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you so much for your kind review. Mark is certainly one of our best employees and your great review of his service will serve as encouragement. Sincerely, Jason Shaw General Manager More 

Kingston, Ont
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 12, 2015

Had my basketball team there. Nice staff. No noise between rooms. Small lobby with little seating for team while checking in. Good breakfast for the players but a small eating area. Not much room to move around in the rooms. Small bathroom. Our tub faucet was very sensitive when locating the hot water mark. Not much water pressure. Lots of... More 

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you for taking the time to review our Hotel. We really appreciate the critical and positive comments you have made regarding your stay and will certainly work on the items mentioned to improve your future bookings with us. Sincerely, Jason Shaw General Manager Comfort Inn Waterloo More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

I travel a lot for work and usually Comfort Inn's are the preferred hotel. It's hit and miss with them but I will say this one is mint! 2nd floor single queen with fridge and microwave. Nice clean chesterfield and bed. The value is seen as soon was you enter the lobby. Worth the price.

Was this review helpful? Yes
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

What a fantastic response and thank you so much for sharing your impressions of our Hotel. Sincerely, Jason Shaw General Manager Comfort Inn Waterloo More 

Questions? Get answers from hotel staff and past guests. Ask a question

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
View from room (2)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
Other (60)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Waterloo
1.0 mi away
Delta Waterloo
Delta Waterloo
#3 of 9 in Waterloo
4.5 of 5 stars 95 reviews
3.0 mi away
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
1.7 mi away
Four Points by Sheraton Waterloo-Kitchener
Show Prices
Show Prices
Show Prices
2.8 mi away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
2.8 mi away
Courtyard Waterloo St. Jacobs
7.7 mi away
Hampton Inn & Suites by Hilton Kitchener
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay