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All 7 Waterloo hotels

Comfort Inn Waterloo Ontario

2.0 of 5 Hotel   |   190 Weber Street North, Waterloo, Ontario N2J 3H4, Canada
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Comfort Inn Waterloo Ontario
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Ranked #5 of 7 hotels in Waterloo
A recent review
4 of 5 stars reviewed 4 weeks ago
Ricklion Toronto, Canada
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42 people have reviewed this hotel

Traveler rating
    6
    14
    4
    10
    8
See reviews for
4
9
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stated that this motel a number of times. It has recently been renovated. It is a great deal. Easy to access from the parkway and easy access to the university. The price includes free Wi-Fi, and free local phone calls. I appreciate the coffeemakers in each room

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you for your enthusiastic review. Our staff put in a great deal of effort in making the changes you mentioned in your response. Hearing that guests such as you, noticed and appreciate the changes we have made really does make the effort worthwhile. We look forward to your return! Sincerely, Jason Shaw General Manager Comfort Inn Waterloo More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not the most attractive location, but once you're inside rooms are clean, spacious and well maintained. I got the impression that they were short staffed when we arrived, but that may have been due to the snow storm. Fridge, microwave, coffee service with real mugs in the room. Very nice shower and towels. Extra comfy bed with luxurious linens.. No... More

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you so much for the positive response. You were correct in regards to the staffing concern, as we had a number of staff members who couldn’t arrive at work due to the snow storm, and in additional a large number of unexpected guests who were stuck in town for the same reason. I hope that our staff was able... More

Canada
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 20, 2014

Quality Inns seem to be trying become their name sake. If you have noticed that most have gone through a pleasant transformation and very pleasing to the eye. This property was no exception very clean, good quality beds and attached to a restaurant which gives you portions that should be outlawed. Food is very very good and the prices are... More

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you very much for the kind response. Our staff will certainly be happy to know that all the hard work put into the renovations was well worth it. We truly appreciate your business, and hope that you continue to enjoy our hotels. Over the next couple of years you will find that many of our hotels across Canada have... More

Harriston, ON
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

The Comfort Inn on Weber St is clean and in a good location for downtown Waterloo. The front desk attendant was pleasant and competent when when dealing with several customers and the telephone by herself. There is also free Internet. The Angel's Diner next door is convenient with cheerful wait staff.

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you very much for your kind review. I will be sure to share your positive experience with our team. Sincerely, Jason Shaw General Manager Comfort Inn Waterloo More

Zurich, Switzerland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2014

This is always a good choice in Waterloo. The rooms are a good size and its walking distance to uptown Waterloo. There are no real negatives other than the lack of an elevator and the revamp of the rooms has improved the place a lot.

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ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

While we always appreciate critical responses, it is very refreshing to recieve your positive feedback regarding our hotel. Since our renovation has been completed reviews from guests such as yourself have really helped make all that work and re-organization worth while. As always it is a pleasure accomodating return guests and we certainly look forward to having you back soon.... More

Toronto, Canada
Top Contributor
91 reviews 91 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 14, 2013

Surprised that the rooms have been recently updated - rooms are large, beds are comfortable. Conveniently located. Good value - restaurant has a cheap breakfast $3.99 which was well worth it. NO elevator so ask for a 1st room floor if you don't want to climb stairs with a suitcase.

Was this review helpful? Yes 1
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you very much for your kind review of our property. We are all very happy with the much needed renovation, and we certainly appreciate your positive comments regarding the work completed. As always it is a pleasure to accomodate those visiting our local Univeristies and we look forward to having you back soon. More

Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013

I spent two nights in ComfortInn after a tiring 30Hrs flight , The bed really fitted this need being very comfortable , The room size were nice . The conditioner was perfect for cooling but gave strange smells on heating by night so I didn't use it .. TV channels where nice and vending machine is perfect for a snack... More

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ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you so much for your kind and descriptive review of our hotel. We truly appreciate that you have taken the time to do so. Should you find yourself in need of a hotel in Waterloo again, it would be our pleasure to welcome you back. My apologies for the heater, however it is common during the fall that our... More

Huntsville, Canada
1 review
5 of 5 stars Reviewed August 11, 2013

I lived in the Kitchener Waterloo area for 12 years and come back yearly to visit friends. Your hotel is a great location as it's central for me to visit friends all over the two cities. The renovations in the lobby are wonderful and bring the hotel out of the 80's into the future. The rooms are always clean and... More

Was this review helpful? Yes
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Its great to hear that you appreciate all of the work that we have already done. Our staff have been working very hard to try and make the renovation process go smoothly and with as little impact to guests as possible. We all appreciate the support of guests such as yourself and I will be sure to congratulate Mark on... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 11, 2013 via mobile

I stayed one night and was impressed with the location and staff friendliness. Very good value for the money. I would stay there again with no hesitation. This Comfort Inn met the standards of the chain that I have come to expect.

Was this review helpful? Yes
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you so much for your kind comments regarding our hotel and staff. We really appreciate your business and hope to accomodate you again soon. Jason Shaw General Manager More

Waterloo
1 review
4 of 5 stars Reviewed July 2, 2013

Friendly staff, room was a bit smelly but the beds were comfy. It was an overall pleasant stay. Nothing to complain about other than the price but it was a long weekend after all so I expected a price hike.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
ComfortWaterloo, General Manager at Comfort Inn Waterloo Ontario, responded to this review

Thank you very much for taking the time to review our hotel. We sincerely appreciate your feedback and hope you will continue stay with us as a valued guest. Sincerely, Jason Shaw General Manager More

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Additional Information about Comfort Inn Waterloo Ontario

Also Known As:
Comfort Inn Waterloo Ontario Hotel
Comfort Inn Waterloo Ontario Hotel Waterloo
Comfort Inn Waterloo
Waterloo Comfort Inn
Comfort Inn Waterloo Ontario
Address: 190 Weber Street North, Waterloo, Ontario N2J 3H4, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Waterloo Ontario 2*
Official Description (provided by the hotel):
This newly renovated Comfort Inn® hotel is in a prime location just minutes from Wilfrid Laurier University, University of Waterloo, UOW Research & Technology Park, RIM Park sports complex, the Kitchener Memorial Auditorium Complex, Bingeman's Amusement Park, Grey Silo Golf Course and Waterloo Town Square. Business travellers will enjoy the convenience of being close to local organizations including Research in Motion, Christie Digital, Manulife Financial, SunLife Financial, and the Perimeter Institute for Theoretical Physics. The hotel is also close to local attractions, including the Village of St Jacobs and Waterloo Regional Museum. It's a great place to stay during Octoberfest and the Waterloo Jazz Festival. All newly renovated guest rooms at this Waterloo hotel feature 32" flat screen TVs, in room coffee makers, hair dryers, cable and pay television. Business class rooms come complete with King size beds and a seating area, as well as enhanced amenities including spacious desks with ergonomic chairs, microwaves and refrigerators. All Guests of this Comfort Inn hotel enjoy high-value amenities including: Free wireless high-speed Internet access, Free local calls, Free weekday newspaper, Free coffee, Free parking, Pet-friendly hotel. Our hotel also features the newly renovated Angel's Family Restaurant and Deli. ... more   less 
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