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All 7 Waterloo hotels

Courtyard Waterloo St. Jacobs

3.0 of 5 Hotel   |   50 Benjamin Road East, Waterloo, Ontario N2V 2J9, Canada
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Ranked #2 of 7 hotels in Waterloo
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
PitaMooch Orangeville, ON
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127 people have reviewed this hotel

Traveler rating
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    13
    7
    9
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Orangeville, ON
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was clean, nice decor, and comfortable. The set up of the television in relation to the bed was poor. The odd angle only allowed me to see part of the screen. The night stands were very small and cramped. Not much room to get in and out of one side of the bed and on the other side... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

this was my second time staying here and i just loved it even more! i stay in waterloo pretty often and always try different hotels. This one is my favourite and the staff are just so friendly! great job courtyard!

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Guelph, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

My wife and I have stayed here a few times now. We returned because it is a great location. Minutes from bueatiful Waterloo, Ontario this area has a lot to offer. The room was well spaced out and very clean. Modern make up of rooms and inviting lobby were attractive. The cafe boasts a StarBucks and nicely kept booths to... More

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Mississauga
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

great trip to waterloo. New hotels in area but this hotel is still the best. I love the new restaurant concept. The grab and go concept is good. The gym is very good. The playhouse theater next door is good if you have an evening free

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Guelph, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 16, 2014

I stayed in the Marriott Courtyard St Jacobs on a free voucher last month. I was impressed with the room and the look of the hotel. The lobby is really nice, and the Bistro has a really good breakfast tacos and Starbucks coffee. It also has a bar open until about 10 pm. It is located next to the St... More

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Teresa G, Front Office Manager at Courtyard Waterloo St. Jacobs, responded to this review

Thank you for your comments about your recent visit to the area. We are very lucky to be part of the St Jacobs community in all it has to offer. I hope you have an opportunity to visit us again soon. More

Lindsay, Canada
Top Contributor
62 reviews 62 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 27, 2014

A hotel that has exactly the breakfast options I want--I love it! I don't want fancy buffets or even sit-down service when I'm travelling on business; I just want to be able to get really good coffee (they have Starbucks) and a simple bagel or yogurt or fruit or breakfast sandwich, all of which they offer. I love the location... More

Was this review helpful? Yes 2
Teresa G, Front Office Manager at Courtyard Waterloo St. Jacobs, responded to this review

Thank you for your compliments about The Bistro Restaurant, guestrooms, Wi-Fi and location. We hope you can come back to visit us again soon. More

Hamilton, Canada
Top Contributor
85 reviews 85 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 31, 2014

We stayed at this hotel overnight while attending a friend's anniversary party. We were told that this was a Best Western Hotel before and was renovated approximately a year and a half ago. Great location which is not far from the highway exit and down the street from the St. Jacob's Farmer's Market, although the address is Waterloo. The hotel... More

Was this review helpful? Yes 2
Teresa G, Front Office Manager at Courtyard Waterloo St. Jacobs, responded to this review

Thank you for taking the time to share you kind words. We are very happy you enjoyed your stay and look forward to having you as our guest again. More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed 1 night after a party in Waterloo. Check in fast, friendly. Hotel has just been renovated so looked awesome. Area is nice, we went for a short hiking along a river in St. Jacobs, visited local stores, had lunch in a Benjamin's restaurant.

Was this review helpful? Yes 1
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this review

Thanks for your review. We're glad that you enjoyed your stay with us, and in the beautiful St. Jacobs area. There is lots to experience here, so we hope you'll come and stay with us again. More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2013

I travel a lot on business and stay at many marriotts in the USA and i have to say this is one the nicest ones that i have seen. I would definitely recommend it to whoever is in the area. great beds!!

Was this review helpful? Yes 2
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this review

We really appreciate your kind words. We're glad to hear that you enjoyed your stay and hope to see you again on your next visit to the area. More

Burlington, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2013

Great location, next to St Jacob Theatre. Hotel is clean, and modern. Front desk were very friendly, helpful and efficient. Rooms were well appointed, but the AC/heating system was noisy. The Bistro staff could use some customer service training. They were uninterested and not the least bit friendly. On 2 occasions, I waited at the counter for service, then finally... More

Was this review helpful? Yes 1
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this review

Thank you very much for your review. We are always striving to do better and your feedback helps us to do just that. We're glad to hear that your stay with us was overall a positive one, but were sorry to hear about your experience with the Bistro. Please be assured that your comments will be shared with our Food... More

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Additional Information about Courtyard Waterloo St. Jacobs

Also Known As:
Best Western Plus St. Jacobs Country Hotel
Best Western Plus St. Jacobs Country Hotel Waterloo
Waterloo Best Western St Jacobs
Best Western St Jacobs Country Inn Waterloo
Best Western St Jacobs Country Inn Hotel Waterloo
Best Western Waterloo
Country Inn Waterloo
Waterloo Best Western
Waterloo Country Inn
Courtyard Waterloo St. Jacobs Ontario
Best Western Saint Jacobs Country Inn Hotel Waterloo
Address: 50 Benjamin Road East, Waterloo, Ontario N2V 2J9, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Waterloo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Waterloo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Official Description (provided by the hotel):
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn)has been been recently renovated & features the Bistro Restaurant serving breakfast (6am - 10am) & dinner (5pm - 10pm) daily. All rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 
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