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All 4 Welland hotels

Comfort Inn Niagara Falls/Welland

2.0 of 5 Hotel   |   870 Niagara St., Welland, Ontario L3C 1M3, Canada
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Ranked #3 of 4 Hotels in Welland
A recent review
3 of 5 stars Reviewed October 12, 2014
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108 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Niagara Falls, Canada
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Was like a ghost town when we arrived 30 minutes early 230 and we were told no rooms were ready. Everyone was standing around not working at the front rather than cleanung rooms. They told me i had to come back at 3 for a room to be ready yet the place was dead. Also rooms are freezing. Room was... More 

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 4, 2014

checked in late, room was freezing, heater blowing cold air, front desk kept saying 20 minutes, after 45, he came and agreed it was cold, changed my room, now it's after midnight, new room cold as well, couldn't sleep. sink had rust, bed was not level. etc etc never never again.

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

I stayed in 101 checked in late and wanted to sleep right away but next door was being loud so I get up to call the desk and there is no phone. Check in and out were nice and fast and the staff were very friendly and knowledgeable. As I walked out my room in the morning a housekeeper was... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 24, 2014

I traveled to Niagara Falls, Canada the end of June with my boyfriend. We had stayed at a Comfort Suites in Grand Cayman and found the hotel to be very nice and decided to book another Comfort hotel. Boy was that a mistake! When we first arrived, the hotel almost looked like a log cabin. Very quaint and cute...or so... More 

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Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 23, 2014

My non-smoking room smelled of cigarette smoke, which seems to be a recurring complaint among reviewers. One of the 2 beds had a broken leg and was not level. The room and bathroom was generally quite run down. Luckily I was on my own this trip. If I was there with my family and not on my own we would... More 

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Montreal, Canada
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 22, 2014

Not a good stay. Room was ready but had not been vacuumed. There was no waste basket in the room. The room did not have either of the beds made up during our stay (2 nights) but the bathroom towels were replaced by the service staff. Room was a non-smoking room but stank of stale cigarette smoke. Breakfast was reasonable... More 

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North Bay, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

We recently stayed at the comfort inn in Welland On. for three days. We went to visit an old friend there who is sick and we wanted to see him for a last time. Our stay with you was a horrible experience. We arrived and checked in to room 202. The room looked like it had been used and not... More 

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Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2014

We wanted to stay in a reasonably priced hotel that wasn't too far away from the falls and I found this one. Once arriving at the hotel, we were given a smoking room, which was the only downfall. We immediately went to the front desk to talk to the attendant, who tried to get us a non-smoking room without charging... More 

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

Most disgusting place I've stayed since living in a forward operating base in Afghanistan. Reservation totally screwed up, should have run then. Given a non smoking king, eyes watering and throat sore after 1 hour because of smell of cigarettes in supposed "non-smoking" room. Sink looks like it will fall through counter from rust. Desk clerk told me to dial... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2014

This hotel is terrible and the rooms are filthy. I have notified Choice Hotels that IMO they should not be allowed to bear the name of the chain. I don't expect much but I do expect the room to be clean, comfortable and fresh smelling. Book at your won risk! Not only was my room awful but when I went... More 

Was this review helpful? Yes 2
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Additional Information about Comfort Inn Niagara Falls/Welland

Address: 870 Niagara St., Welland, Ontario L3C 1M3, Canada
Phone Number:
Location: Canada > Ontario > Welland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Niagara Falls/Welland 2*
Number of rooms: 80
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Also Known As:
Comfort Inn Niagara Falls/Welland Hotel Welland
Comfort Inn Welland
Welland Comfort Inn
Comfort Inn Niagara Falls/Welland Ontario

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