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Comfort Inn Niagara Falls/Welland

2.0 of 5
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870 Niagara St., Welland, Ontario L3C 1M3, Canada
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1 room 1 guest
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Comfort Inn Niagara Falls\/Welland
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed there last night we had no problems at all the staff were great:) the room was comfortable and very good location . I hope people give this place a chance . They are trying to make things better . As long as you have a descent place to sleep who cares .

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Ottawa, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is poorly managed. Period. The rebranding to a lesser quality Econolodge product must be the only way Choice hotels can still leverage money from this franchisee. The hotel is absolutely filthy. Top to bottom. There is a lack of staff and supplies that results in having not enough linen for the guest rooms. I will not return and... More 

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Travelers are raving about these Welland hotels

Ottawa, Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am writing about this hotel to express my disappointment (to say the least) with the Comfort Inn now named Econolodge in Welland Ontario. My stay consisted of a group reservation/rate of $129/night, for two nights. These reservations were made by my son’s baseball team, who, I learned, stayed in your hotel on previous occasions. The hotel was sold-out, as... More 

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Ottawa, ON
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

For starters this has changed to an Econolodge, so don't be fooled. The blond at the front desk does not love her job and she makes you suffer for it. While waiting for my room key I was entertained by the cleaning staff sitting around the complaining blond as they complained about work and asked for and passed around their... More 

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London, Canada
Level Contributor
222 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed July 17, 2015

GODAWFUL. Messy. Dirty. No.staff that.gives a darn. Sleep in your car. Seriously. Doors open/unlocked to parking lot so.someone can.come in an rob or murder you. Should have learned our lesson when we stayed here last time but was ONLY room.available during PanAm.games.

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 8, 2015

Three female paddlers shared a room from June 26-27,2015 at Comfort Inn in Welland. Conflicting answers about availability of fridge and microwave in the room were given to two of the paddlers. One staff's answer on the phone was these appliances were on a first come first serve basis on check-in; the other answer was a yes, they would be... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed July 7, 2015

My first time staying at this location, booking price was senior rate booked about six months in advance. The interior of this hotel needs a major make over, rooms smelled may be from old carpets. The staff tried there best to tend to our request. Changed room twice to have one with all things working. Location is good in Welland.... More 

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Port Hope, Canada
1 review
1 of 5 stars Reviewed June 29, 2015

No staff available to deal with issues. Had no access to our room for 2 days except to find front desk person and have them physically come let us into our room. Breakfast was non-existent- arrived at start time but everything was empty. Good thing Tim Hortons is next door. Credit card got charged without our knowledge, before we even... More 

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1 review
2 of 5 stars Reviewed May 19, 2015

This comfort inn is terrible. Do not stay here. When we arrived at the inn I noticed the window in the hallway that had been shattered the year before was still shattered. Our room that we were assigned was not cleaned, it was disgusting. We had to be put in another room. The toilets did not work and when we... More 

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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 13, 2015

My son and I have stayed at the comfort inn in Welland for years when we come down to visit family. I've noticed they seem to have stopped trying in the past two years. The patio doors stick and need to be repaired. A few months ago the shower tap came right off in my hand and i had to... More 

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