We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Welland hotels

Comfort Inn Niagara Falls/Welland

2.0 of 5 Hotel   |   870 Niagara St., Welland, Ontario L3C 1M3, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn Niagara Falls/Welland to your Saves list
Comfort Inn Niagara Falls/Welland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
40%
Ranked #2 of 4 hotels in Welland
A recent review
4 of 5 stars Reviewed May 29, 2014
David1009 Richmond Hill, Canada
  • Overview
  • Reviews (97)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
Write a Review

97 people have reviewed this hotel

Traveler rating
    19
    19
    13
    21
    25
See reviews for
34
19
9
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A hotel stay was not part of the plan during this trip. We ended opting to stay elsewhere, rather than stay on the pullout couch at gramma's house any longer. We Hotwired, Pricelined, Expedia-ed, hotels in Welland for 5 nights. Nothing was available at a reduced rate, so we picked this one full price (this still hurts a little). I'll... More

Was this review helpful? Yes
Ontario
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 15, 2014

After a two night stay here, I can only endorse the complaints many people have expressed below. Overpowering smell of cleaning fluids in reception and corridors. Musty smell in room. Dirty, stained carpets, chipped washbasin, no coffee or cups in the room on arrival. No net curtain on ground floor patio-style window, so the only choice was between darkness and... More

Was this review helpful? Yes 1
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you for taking the time to express your concerns here at Trip Advisor. I would like to personally apologize for your less than satisfactory stay with us. I am not sure why you were missing coffee or cups in your room but the issue will be brought up to my staff. As for the internet, I truly apologize for... More

Richmond Hill, Canada
Top Contributor
55 reviews 55 reviews
23 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed May 29, 2014

The room was clean and functional. The bed was a bit hard but still comfortable with lots of pillows to choose from. The included hot breakfast was very good (eggs, pancakes, yogurt, etc.). The only complaints were that the ac/heater was quite noisy and you can easily hear hallway activity from within your room.

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you David for your review here at Trip Advisor. Our hot buffet breakfast is definitely a great highlight to your stay. This year we will have our new mattresses, which will hopefully provide you a much more comfortable sleep next time you're here. More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

I just recently visited Niagara Falls and stayed at the Comfort Inn in Welland Ontario. The hotel is about 15 minutes from the Falls which was convenient. The staff was very nice and accommodating. The bed was very hard and not good for my back. The room was clean, though the toilet handle was loose and had to hold it... More

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you Dawn for your review here at Trip Advisor. I am glad to hear you enjoyed your stay. We have our new mattresses coming this year so hopefully when you return you will have a much better sleep. Take care. More

Moosup, Connecticut
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2014

I have stayed at the Comfort Inn this past weekend while visiting Canada. Well my room was clean, bed was hard like a rock, but very accomodating. I have experience very friendly staff and helpfull. This trip was my first time to Canada and I was little nervious about the food and drinks and also about people, but after staying... More

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you Jose for leaving us such a wonderful review here at Trip Advisor. We had a blast with you and your wife. I hope we will have the pleasure of seeing you both again. More

Sudbury, Canada
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2014

Front staff was courteous and helpful upon arrival. While other Comfort Inns have received make overs this one hasn't. None the less the furnishings are well maintained, the room was very clean. Bathroom was clean, water pressure good. If you are looking for a room to sleep in and don't need all the fluff that cost extra, this is the... More

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you so much for taking the time to leave us a positive review here at Trip Advisor. It is always rewarding to hear of our guests enjoying their stay. We look forward to seeing you again. More

Flemington, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

Day One: Bad The room and the hallways were loaded with Fabreeze or whatever they use to cover odors.It was terrible. We had to open the patio door and air out the room for two hours in order to make it inhabitable. The bathroom could use some elbow grease, but the bedding, carpets, etc. were fine. There was no shampoo,... More

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you very much for leaving your review here at TripAdvisor. We are currently changing our hallway fresheners to something a little less powerful so our guests can be comfortable without airing out the rooms. We look forward to your return. More

Ottawa
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 20, 2014

We took our daughters to Niagara Falls for the weekend and travelled with our dog. We liked the fact that the hotel was pet friendly, with a safe area for our dog to run and play at the back of the hotel, away from the road and traffic. We had a ground floor room, with a patio door, convenient for... More

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you for your wonderful feedback here at TripAdvisor. It is always rewarding to know that we were able to provide our guest with a satisfactory stay. I am sorry you missed out on the fitness room, but am very happy to hear that your pet was able to enjoy the wooded area provided for our four legged friends. We... More

Niagara Falls, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2014

The owners and managers of this hotel should not be in this industry! Their lack of caring shows as plain as day while you are a guest here. The rooms are nothing special, besides being smelly and dingy, they also contain garbage from previous guests. Maybe their maids don't know to look under and behind things, or maybe management don't... More

Was this review helpful? Yes 2
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Thank you for your feedback here at TripAdvisor. I am terribly sorry that your stay with us was less than satisfactory. We are currently undergoing renovations and a deep cleaning of the entire hotel. I hope you would give us another opportunity to exceed your expectations during your next visit. More

Toronto, Canada
1 review
5 of 5 stars Reviewed January 4, 2014

Our family stayed for one night; located for visiting friends in Welland.Friendly people at check-in. Room was as quiet and clean. Loved that we had patio door access for our two dogs. Would stay again and recommend.

Was this review helpful? Yes
Hotel M, Manager at Comfort Inn Niagara Falls/Welland, responded to this review

Good Morning Matthew, I just wanted to take a few minutes to personally thank you for your review here at TripAdvisor. It is always nice to hear such positive feedback. The patio door is always an advantage for our four legged guests. We look forward to seeing you again. More

Owners: What's your side of the story?
If you own or manage Comfort Inn Niagara Falls/Welland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn Niagara Falls/Welland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Niagara Falls/Welland

Address: 870 Niagara St., Welland, Ontario L3C 1M3, Canada
Phone Number:
Location: Canada > Ontario > Welland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Niagara Falls/Welland 2*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Tingo, HotelsClick, HostelBookers, Venere and Agoda so you can book your Comfort Inn Niagara Falls/Welland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Niagara Falls/Welland Hotel Welland
Comfort Inn Welland
Welland Comfort Inn
Comfort Inn Niagara Falls/Welland Ontario

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Dining (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Offering exceptional value. Makes our Comfort Inn perfectly suited for their business travel. Working crews, groups, wedding guests or simply just for pleasure, we offer a complimentary continental breakfast, wireless high speed internet, in room coffee, hairdryers, irons and boards. For the business traveler take advantage of our Business Center. We are conveniently located in the heart of the city. Just minutes away from shopping, dining, and businesses. Only 15 minutes from Niagara Falls and Niagara. ... more   less 
Number of rooms
80

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer