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Comfort Inn Niagara Falls/Welland

2.0 of 5
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870 Niagara St., Welland, Ontario L3C 1M3, Canada
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Comfort Inn Niagara Falls/Welland
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (117)
  • Mar-May only
    (23)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (34)
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    (14)
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London, Canada
Level Contributor
173 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 2 weeks ago

GODAWFUL. Messy. Dirty. No.staff that.gives a darn. Sleep in your car. Seriously. Doors open/unlocked to parking lot so.someone can.come in an rob or murder you. Should have learned our lesson when we stayed here last time but was ONLY room.available during PanAm.games.

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Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Three female paddlers shared a room from June 26-27,2015 at Comfort Inn in Welland. Conflicting answers about availability of fridge and microwave in the room were given to two of the paddlers. One staff's answer on the phone was these appliances were on a first come first serve basis on check-in; the other answer was a yes, they would be... More 

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Travelers are raving about these Welland hotels

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

My first time staying at this location, booking price was senior rate booked about six months in advance. The interior of this hotel needs a major make over, rooms smelled may be from old carpets. The staff tried there best to tend to our request. Changed room twice to have one with all things working. Location is good in Welland.... More 

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Port Hope, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

No staff available to deal with issues. Had no access to our room for 2 days except to find front desk person and have them physically come let us into our room. Breakfast was non-existent- arrived at start time but everything was empty. Good thing Tim Hortons is next door. Credit card got charged without our knowledge, before we even... More 

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1 review
2 of 5 stars Reviewed May 19, 2015

This comfort inn is terrible. Do not stay here. When we arrived at the inn I noticed the window in the hallway that had been shattered the year before was still shattered. Our room that we were assigned was not cleaned, it was disgusting. We had to be put in another room. The toilets did not work and when we... More 

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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 13, 2015

My son and I have stayed at the comfort inn in Welland for years when we come down to visit family. I've noticed they seem to have stopped trying in the past two years. The patio doors stick and need to be repaired. A few months ago the shower tap came right off in my hand and i had to... More 

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London, Canada
Level Contributor
173 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed April 25, 2015

I found the room nice but kind of cold ... which is fine as I am always hot. Great duvet on the bed kept me toasty. There was a pile of plaster and fallen ceiling on the floor outside our door all day Saturday ... no cleaning staff??? (see photos below). They didn't make my bed (just an observation....I had... More 

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Mississauga
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 8, 2015

The hotel may be clean and the staff friendly and helpful, however the hotel room that I was assigned to #123 needs some serious redoing. The carpet, although clean is faded and well worn and so are the furniture and the fixtures. When I checked in there was no desk lamp. The lady at reception made sure she brought one... More 

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Welland, Canada
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed February 2, 2015

All 3 hotels are about the same in welland so who ever has the best deal that day pick them there is no difference.... Service was average, rooms are typical hotel room , typical soaps and shampoo, nothing is modern like granite counter tops, tv are older in some rooms

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Niagara Falls, Canada
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed January 1, 2015

Was like a ghost town when we arrived 30 minutes early 230 and we were told no rooms were ready. Everyone was standing around not working at the front rather than cleanung rooms. They told me i had to come back at 3 for a room to be ready yet the place was dead. Also rooms are freezing. Room was... More 

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