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BEST WESTERN PLUS Rose City Suites

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300 Prince Charles Drive, Welland, Ontario L3C 7B3, Canada
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BEST WESTERN PLUS Rose City Suites
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We got a suite with a separate bedroom. The kitchen has a microwave, a small fridge that was super cold, a sink, and plenty of counterspace. There's a desk with a chair, sofa, sofa table, and armchair in the living area. The bedroom is separated by a door and has a large armoire and full bathroom with plenty of counterspace... More 

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Port Colborne
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed here for a week in May 2014 as we had a flood in our house. We had a one bedroom suite on the main floor. The rooms were huge with a kitchenette a sitting area with a small coach and a chair with ottoman and tv as well as a private bedroom with another tv.... More 

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay at our hotel. Sorry to hear of your misfortune with a flood in your house, but I am happy to hear you were pleased with the accommodations that were provided for you and your son. Our spacious suites with 2 TV's allow you to relax... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

if all best western plus hotels were like this, I would become a loyal member. great location even if you are visiting Niagara Falls. it is only about a 20 minutes drive. I loved the separate door into the bedroom area. lots of room to move around

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at our hotel. We value your feedback and I am happy to hear that you were pleased with the accommodation that were provided to you. As you have stated we are only a 20 minute drive to Niagara Falls and are centrally located to... More 

Blainville, Quebec, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I satyed there for four days for business in june 2015. Since i am a fidelity member they upgraded me to a suite with a bedroom, kithen, and separated bedroom. I was in room 325 at the end of a corridor so very quiet. It had a well equiped kitchen, microwave, coffee machine, fridge, and stovetop. I could have asked... More 

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Linda, Thank you for taking the time to post your review and for sharing your experience following your recent stay at our hotel. I am very pleased to hear that you were happy with the accommodations and breakfast that was provided for you. We appreciate your recommendation and your loyalty to the Best Western brand. Sincerely, Anne Guillemette, General... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The unit was very clean and spacious. What a treat! I loved to have a chance to heat up my own food at the wee hours. The staff was freindly and helpful. The breakfast wais fancy. Thank you for everything. I loved the green policy. Keep it up. The only drawback is the industrial smell in town. But I understand... More 

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at our hotel. I am please to hear that you enjoyed your time spent in our spacious kitchenette suites and that you would stay with us again if you are ever in Welland. Thank you for the recommendation and for your loyalty to the... More 

Tacoma, Washington
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 20, 2015

This is a great hotel, and the staff are fantastic. It's clean, the rooms are big, everyone who works there, is committed to making the stay very enjoyable. Only place I stay when I travel to Welland.

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Nancy, Thank you for taking the time to post your review following your recent stay at our hotel and for your kind words for our staff. In an industry where hospitality is the key, we understand customer service is the one true thing that sets us apart. We know you have many choices to choose from and we are... More 

Barrie, Canada
1 review
5 of 5 stars Reviewed May 19, 2015

I recently stayed at the Best Western Plus in Welland Ontario for a business meeting. I was pleasantly surprised with the room. I had very large room with a kitchenette area, living room area with a sofa, separate room for the bedroom with an extremely large closet. The room was very clean and much larger than I had expected. The... More 

Review collected in partnership with Best Western

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Debbie, Thank you for taking the time to post your review following your recent stay at our hotel. We value your feedback and I am pleased to hear that you were pleasantly surprised with your accommodations. I hope your business meeting went well and possibly you can return for a leisurely stay as there is lots to see and... More 

Kitchener,Ontario
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 30, 2015

Spacious average suite. The kitchen was clean but not well stocked with cooking utensils ie pots and pans but we weren't planning on cooking anyway so not a big deal. there was a full size fridge, stove and a microwave. The decor was a bit dated but clean. The staff at the front desk and breakfast room were quite pleasant... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review and for sharing your experience with us following your recent stay. Sorry about no pots & pans in the suite, we do however have pots & pan kits upon request at the front desk, so our guests can cook in their suite. I am very pleased to hear... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2015

Ok location, very nice suite with kitchen. Separate bedroom with two beds, sofa bed in other room. Great for families. Decent breakfast and very friendly staff. Very good value for the money, under $100! Coffee etc.in lobby any time we wanted it. Well done !

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Mark, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites, we value your feedback. As you have stated our spacious kitchenette suites are perfect for the traveling family, there is plenty of room for everyone. Thank you again for sharing your experience with us and for... More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 22, 2015

Recently I stayed here for two nights with a friend. We had a lovely suite - living room, separate bedroom, 2 queen beds, 2 TVs, full kitchen. It was spacious and relaxing and new and clean. Staff was nice and helpful in helping us plan some sightseeing in the Welland area. I would highly recommend this hotel.

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Paul, Thank you for taking the time to post your review and to write about your experience, following your recent stay at the Best Western Plus Rose City Suites. We value your feedback. I am pleased to hear that our staff was able to provide sightseeing information for you, as there is a lot to see in the Niagara... More 

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