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All 4 Welland hotels

BEST WESTERN PLUS Rose City Suites

2.5 of 5 Hotel   |   300 Prince Charles Drive, Welland, Ontario L3C 7B3, Canada
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87%
Ranked #1 of 4 hotels in Welland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Lascelles S Toronto, Canada
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  • Reviews (117)
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117 people have reviewed this hotel

Traveler rating
    63
    40
    9
    3
    2
See reviews for
40
40
5
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

All units are Suites, we had a one bedroom with King size bed, plus a pull out that worked for the three of us. You will need a car to enjoy the area. Bike path runs in back of Hotel also close to the waterway. By car you are about 20 to 25 minutes from Niagara Falls. The staff were... More

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Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our trip to visit gramma lasted longer than anticipated, and we checked into this hotel for two nights. We were staying at the Comfort Inn in Welland for five nights prior, and there was no way we were staying there two more nights (I reviewed that place too). Ideally we would have stayed at the BW for three nights, but... More

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I apologize for the air conditioner leaking in your suite, but I'm pleased to hear that our staff was able to quickly rectify the problem by moving you to another suite without much inconvenience to you... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Ideally located next to multi-use trail for cycling along Canal. Decent breakfast, very friendly, helpful staff. In-room wifi was typically slow but that is common in hotels. There were two computers in the lobby, free for guest use, with a printer, so the issue was mostly overcome. Overall, a very good stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. We are currently upgrading our in-room internet service to better serve our guests, but I am glad to hear that our 24 hour complimentary computer, faxing & printing, business center was able to take care of... More

Ashburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

If you are coming to Welland for a rowing competition, you must consider staying at the Best Western Rose City Suites. My experience there was excellent. The bike path runs right behind the hotel and circles the race venue. It is very convenient. Also, you should consider eating at Don Marcos Italian Restaurant -- great food and service in a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I am very pleased to hear that you found our hotel on the Welland Canal and the Greater Niagara Bike Route conveniently located to the race venue. After a day of rowing competitions, our spacious kitchenette... More

Ontario
Top Contributor
55 reviews 55 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our go to hotel when in the Niagara Region. It is situated on the Welland Canal with the bike trail directly behind the facility. The hotel is always nicely maintained (renovations make it even better) and the people are so friendly and helpful ensuring your stay is as comfortable as possible. The rooms are large with wonderful amenities... More

Was this review helpful? Yes 3
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. After a day of riding the bike trail, I am very pleased to hear our friendly staff made you feel at home and comfortable. It is always a pleasure having you stay with us, year after... More

Langley City, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at this hotel. When traveling with children, It's a bonus to have a separate living area and kitchen. It makes life a lot easier. I agree with the previous poster who mentioned hearing people above. It's not a big deal because we're deep sleepers, but if you have a baby or sleep lightly you should consider... More

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the BEST WESTERN PLUS Rose City Suites. I'm very pleased to hear that our spacious suites makes traveling with your family a lot easier on you. Traveling with children can be a challenge at times and anything we can do to elevate the... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

The room was nice enough, and the breakfast is great, but there's no saunas at all, despite what it says in the description. Was very disappointed by this. Should definitely be changed. The "fitness center" is small, but sufficient. Staff are very friendly.

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. We apologize for the false advertising stating that we have a sauna, we are not too sure were you received this information from, but all of our approved websites do not indicate that we have a sauna, however we do apologize for any inconvenience this... More

Centreville, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Nice renovations of all rooms...accommodations a real plus except soap bars/squares way too small. Breakfast extremely good value, staff very congenial, owners appear to be putting money back into the business---very refreshing.

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review and for your recognition of our renovations. We have newly renovated our kitchenettes and bathrooms in our suites, our lobby, breakfast room, exterior of the hotel has been painted, exterior lighting, parking lot paved and landscaping. We do all this to make our guests feel more comfortable. We... More

West Berlin, New Jersey, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 14, 2014

Stayed there last week for 3 nights and it was a great experience! Beautiful hotel and largest room I can remember. Only complaints were thin ceilings. Request 3rd floor if possible. At 5:30 am on a Sunday morning we had a person in the room above us who did nothing put pace and walk around. Breakfast was great and would... More

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor following your recent stay at the Best Western Plus Rose City Suites. Your business is important to us and we value your feedback. I do apologize for the noise from the guest above you and appreciate that you will stay with us again on our... More

Sarnia, Canada
1 review
5 of 5 stars Reviewed May 13, 2014

This Hotel is wonderful. Our check in was great and the staff was wonderful. I left some items behind and they were more than accomodating to help me get them back.The rooms are wonderful and spacious and clean. We will make an excuse to come back and stay longer.. Thanks again...Rick & Lynda S...Sarnia Ontario

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Rick & Lynda, Thank you for taking the time to post your review on Trip Advisor, following your recent stay at the Best Western Plus Rose City Suites. I am very pleased to hear that you enjoyed your stay and that you will be back for a longer stay. The Niagara Region has a lot to offer and we... More

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Additional Information about BEST WESTERN PLUS Rose City Suites

Address: 300 Prince Charles Drive, Welland, Ontario L3C 7B3, Canada
Phone Number:
Location: Canada > Ontario > Welland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rose City Suites 2.5*
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Also Known As:
Best Western Welland
Welland Best Western
BEST WESTERN PLUS Rose City Suites Welland, Ontario

45 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Rose City Suites hotel offers spacious non-smoking suites. Each one features a bedroom, separate living room with sofa bed and kitchenette with mini fridge, microwave and range top stove. All guests have access to our free wireless internet, fitness room, free on-site parking, and complimentary hot breakfast. We have a limited quantity of a modest pot and pan sets to be used in the guest room kitchenette. Centrally located in Niagara, 20 minutes from Niagara Falls, 15 minutes from St. Catharines, 10 minutes from Port Colborne. Located next to the Greater Niagara Cycle Trail. ... more   less 
Number of rooms
68

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