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BEST WESTERN PLUS Rose City Suites

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300 Prince Charles Drive, Welland, Ontario L3C 7B3, Canada
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BEST WESTERN PLUS Rose City Suites
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BEST WESTERN PLUS Rose City Suites
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166 reviews from our community

Traveler rating
    92
    56
    13
    3
    2
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63
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (33)
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Tacoma, Washington
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel, and the staff are fantastic. It's clean, the rooms are big, everyone who works there, is committed to making the stay very enjoyable. Only place I stay when I travel to Welland.

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Nancy, Thank you for taking the time to post your review following your recent stay at our hotel and for your kind words for our staff. In an industry where hospitality is the key, we understand customer service is the one true thing that sets us apart. We know you have many choices to choose from and we are... More 

Barrie, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Best Western Plus in Welland Ontario for a business meeting. I was pleasantly surprised with the room. I had very large room with a kitchenette area, living room area with a sofa, separate room for the bedroom with an extremely large closet. The room was very clean and much larger than I had expected. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Debbie, Thank you for taking the time to post your review following your recent stay at our hotel. We value your feedback and I am pleased to hear that you were pleasantly surprised with your accommodations. I hope your business meeting went well and possibly you can return for a leisurely stay as there is lots to see and... More 

Kitchener,Ontario
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spacious average suite. The kitchen was clean but not well stocked with cooking utensils ie pots and pans but we weren't planning on cooking anyway so not a big deal. there was a full size fridge, stove and a microwave. The decor was a bit dated but clean. The staff at the front desk and breakfast room were quite pleasant... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review and for sharing your experience with us following your recent stay. Sorry about no pots & pans in the suite, we do however have pots & pan kits upon request at the front desk, so our guests can cook in their suite. I am very pleased to hear... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2015

Ok location, very nice suite with kitchen. Separate bedroom with two beds, sofa bed in other room. Great for families. Decent breakfast and very friendly staff. Very good value for the money, under $100! Coffee etc.in lobby any time we wanted it. Well done !

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Mark, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites, we value your feedback. As you have stated our spacious kitchenette suites are perfect for the traveling family, there is plenty of room for everyone. Thank you again for sharing your experience with us and for... More 

Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 22, 2015

Recently I stayed here for two nights with a friend. We had a lovely suite - living room, separate bedroom, 2 queen beds, 2 TVs, full kitchen. It was spacious and relaxing and new and clean. Staff was nice and helpful in helping us plan some sightseeing in the Welland area. I would highly recommend this hotel.

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Paul, Thank you for taking the time to post your review and to write about your experience, following your recent stay at the Best Western Plus Rose City Suites. We value your feedback. I am pleased to hear that our staff was able to provide sightseeing information for you, as there is a lot to see in the Niagara... More 

Lindsay, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 21, 2015

We only stayed one night but this hotel made a good impression. The double queen suite was comfortable and very clean. Beds were comfortable but the pillows were small square shape almost like a decorative sofa cushion. Breakfast was nice..fruits, yogurt, eggs, sausage, juice, cereals ect. I would definitely stay again

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. We value your feedback and by telling us what you liked about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. As... More 

Ottawa, Canada
Top Contributor
81 reviews 81 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 21, 2015

For business trip in this small town this is an ideal spot for sure. Very large units, most comfortable and main desk very good attention. Generous free breakfast with no fancy china but includes any good food groups you need to get started in the morning. I would go also with family, those suites can accommodate with all comfort. No... More 

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. As you have stated we are the perfect spot if you are on a business trip or just a family on a vacation, as we are centrally located to all the major attractions in the Niagara... More 

Ontario
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed with a group of friends/relatives for an upcoming funeral. Tiffany was the best! Ran into one other staff member and she was just as pleasant. We have stayed there before and once again the service was exemplary. The rooms are very spacious, clean and the beds are very comfortable. The breakfast was good but we would have liked to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. So sorry to hear of the passing of your loved one and you do have our condolences. Thank you for your kind words towards our staff and for your recommendation of our hotel. We hope you... More 

Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 6, 2015

I always stay here when I go visit my grandmother. I have stayed at different hotels in the area, and now I don't even bother looking at others, I just book here. Not only is the room clean, modern and spacious, the breakfast is decent, and included, and the parking is free!

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Eva, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. Our spacious kitchenette suites allow you to cook your meals, therefore saving eating out in restaurants. I know your grandmother must look forward to your visits and we are very pleased that you choose to stay... More 

Pembroke, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 6, 2015

Great place to stay if you need to be in the Welland area. The staff are very impressive. Professional, polite, happy and dedicated. The woman who runs the kitchen calls if "MY kitchen". She takes full control for the place and does it with a smile. The rooms are nice and very clean. And the kitchenette has what you need... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Donna, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. We greatly appreciate your repeat business and your loyalty to the Best Western brand. Our spacious kitchenette suites are perfect for preparing full meals or just evening snacks, this does save on eating out in restaurants... More 

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