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BEST WESTERN PLUS Rose City Suites

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300 Prince Charles Drive, Welland, Ontario L3C 7B3, Canada
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BEST WESTERN PLUS Rose City Suites
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BEST WESTERN PLUS Rose City Suites
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155 reviews from our community

Traveler rating
    84
    54
    12
    3
    2
See reviews for
60
47
6
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Ottawa, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great little stay, Comfy beds, great value for what you get. Cozy rooms. I would definitely stay here again when I need to visit my Aunt and Uncle. Friendly greeting at the front desk and great customer service. Only thing that was missing was a pool!

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Sarah B, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I hope you had a lovely visit with your aunt and uncle and I am pleased to hear that you will be back. We appreciate your loyalty to the Best Western brand. Best regards, Anne... More 

Dorchester
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this hotel and have stayed overnight numerous times in the past few years. It has always been clean, the staff have been friendly and helpful, the beds comfortable, and the breakfast hot and tasty. Its our go-to spot whenever we are in that area for our kite-flying activities.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Penny, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. Your repeat business is greatly appreciated. Our spacious, kitchenette suites can accommodate 1 - 6 persons comfortably and our complimentary full hot breakfast served daily from 6am - 10am is a great way to start your... More 

Warren, Pennsylvania
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2015

The quality of this hotel is second to none. The lobby was immaculate when I first entered. The desk clerk (Tiffany) made my check-in easy and explained all the features of the hotel. Once I got to my room, I was stunned at the high end finishes. The granite counter tops in the kitchen and bathroom were beautiful. The room... More 

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WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. We value and appreciate your comments. I am pleased to hear that you enjoyed your stay in our spacious suites and that Tiffany, our guest service agent was helpful. Hopefully you will return as the Niagara... More 

Belle River, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

All the rooms in that hotel are suites. The price is very competitive. They have special rates for "seniors" -- 55 and over and also have rates if you are attending a funeral. We were there for a family funeral and were very happy with the service, cleanliness, and price. The continental breakfast was great and the staff always smiling... More 

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. Sorry to hear of the passing of your loved one and you do have our condolences. We appreciate your comments and I am pleased to hear that our friendly, helpful staff made your stay a bit... More 

Ottawa, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 25, 2015

My husband and I stayed here with our two month old son overnight for a friend's wedding. The location was perfect (a ten minute drive from the venue) and the suites were amazing. Clean, spacious, comfortable and loaded with higher end finishings, not only was it ideal for us, but for our baby as well (a playpen was provided for... More 

Was this review helpful? Yes
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I know traveling with a baby can be trying at times and I'm very pleased to hear that the use of a playpen and our spacious suites were accommodating to your needs. I hope you enjoyed... More 

Timmins, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

This was an extremely positive experience for the three of us and we have nothing but good memories of our stay .My son and his wife joined us and rented their own suite and were similarly impressed. Would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Armand, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I am very pleased to hear that you enjoyed your stay and that you left our property with fond memories of the time spent with your family. It is always a pleasure having families stay with... More 

Kingston, Ont
Contributor
20 reviews 20 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 12, 2015

Big rooms with small totally outfitted kitchen. Microwave, fridge, sink, coffee maker (small), limited plates, cutlery etc. The two bed suite has two beds in one room and a pull out couch in another room. Each room has a tv. I could hear people walking overhead but I slept fine when they went to bed. Good heat and air with... More 

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for posting your review following your recent stay at the Best Western Plus Rose City Suites. I hope your team enjoyed the hotel and your tournament. As you have stated our spacious suites are perfect for families traveling for sporting events or even vacationing, with 2 televisions, everyone gets a choice to watch what they want... More 

orillia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2015

very good place to stay when travelling with family. The in-room kitchenette is very handy. Ample room for 4 to 6 people. Limited television channels. Ask for a back room, street noise can be disturbing in from suites.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Jane V Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. Our spacious suites do accommodate 4 - 6 people comfortably and as you have stated the kitchenette is perfect for cooking your own meals, saving on eating out all the time and our breakfast room... More 

Kitchener, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

I scored this review low although it's not necessarily just the hotel's fault. Most of the hotel was booked to a youth games event. There was loud kids running around all the hallways and didn't settle down until after one.I guess I picked the wrong time to shower in the morning as when I went to have a shower there... More 

Was this review helpful? Yes 1
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review. On behalf of our entire team, I do apologize for the loud kids running in the hallways, we take these complaints very seriously and we appreciate your feedback. Your satisfaction is important to us and I do apologize for not exceeding your expectations. We will be using the... More 

Guelph, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

Beautiful suites, friendly service, the sitting area and kitchen were a bonus. Nice setting backing on the Welland Canal. The hotel is easy to find and our stay was comfortable -enjoyed every minute!!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
WellandHospitality, General Manager at BEST WESTERN PLUS Rose City Suites, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay at the Best Western Plus Rose City Suites. I'm very pleased to hear that you enjoyed your stay. Our spacious suites and full hot complimentary breakfast make traveling a little easier. As you mentioned, our hotel backs onto the Old Welland Canal and I... More 

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