We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Whitby hotels

Residence Inn Whitby

3.0 of 5 Hotel   |   160 Consumers Drive, Whitby, Ontario L1N9S3, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Whitby to your Saves list
Residence Inn Whitby
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Travelocity
and 5 more sites!
85%
Ranked #1 of 7 hotels in Whitby
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
danabrown Ottawa, Canada
Write a Review

109 people have reviewed this hotel

Traveler rating
    52
    40
    7
    3
    7
See reviews for
39
20
4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A dozen colleagues and I stayed at the Residence Inn for 10 days and could not have had a better experience. Front desk staff were friendly and always helpful. Breakfast in the morning was great, with fresh fruit and the Manager's snacks in the evenings were lovely. Will be back!

Was this review helpful? Yes 1
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Danabrown, Thank you for your wonderful comment that you posted on TripAdvisor regarding your recent stay with us. It was our pleasure having you and your group stay with us and we look forward to having you back with us again in the near future. Regards, Subash More

Brampton, Canada
Top Contributor
90 reviews 90 reviews
65 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 5, 2014

This property delivers on the expected standards of any Residence Inn, with good, clean facilities and very nice rooms. The front desk was accommodating in allowing late check-out. The breakfast spread was excellent. The only shortcoming was the evening reception which was pretty minimal and low quality (tiny spring rolls, boring plain rice and pop), but not a deal breaker... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Holy Innocent, Thank you for your comments on TripAdvisor regarding your recent stay with us. I'm happy you enjoyed your stay with us and we look forward to haiving you stay with us again in the near future. Regards, Subash More

Innisfail, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 3, 2014 via mobile

I flew in and did not have a reservation here but welcomed as if I was a regular. Very friendly, helpful staff. The room was amazing. A very nice, comfy, couch with lounger and the perfect bed. And the little things this hotel does to make you feel at home: microwave popcorn in your room, appreciation food (it was 3... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear MikeandShaunna, Thank you for the wonderful comments regarding your recent stay with us. It is always good to hear that our guests were made to feel welcomed and at home. We look forward to having you with us again in the near future. Regards, Subash More

Moncton, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 22, 2014

I had booked a multi-nights stay at this Marriott recently and simply couldn't sleep on the bed. The beds are bad, way too soft. I ended up sleeping on the floor with the sofa cushions. I call them for some help, but poor receptionist... I understood that there was nothing she could do at 1am. I am a frequent traveler... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear NJBasque, Thank you for your comments on TripAdvisor regarding your recent stay with us.I apologize that you did not have a good night sleep because your mattress was too soft. We use Simmons Beauty Rest Mattress and that is standard for all Residence Inn. We normally get a lot of compliments on them and... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 of 5 stars Reviewed February 22, 2014

This is your pretty standard Residence Inn. An odd mix of amenities by room. The appliances differ in each of the rooms I've stayed, some with a fill range, others with just burner top and microwave. Each room was also laid out a little differently, some with a closet by the kitchen others without. When I stay at Residence Inn... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear FQTV_IT_NURSE, Thank you for the comments on TripAdvisor regarding your recent stay with us. I 'm glad you enjoyed your stay with us. I also thank you for choosing Residence Inn, as it sounds as if you always stay with the brand. We look forward to welcoming you back the next time you are... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2014

Stay in hotels often and the this chain of hotels has the best staff and amenities. I have stayed in Kingston courtyard, Marriott downtown Ottawa and now Residence in Whitby. I have always received service that is above and beyond. All staff is helpful, courteous, and seems to honestly care about the guest, they hire amazing people. Huge rooms, very... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear JessicaValinsky, Thank you for the great comments regarding your recent stay with us on TripAdvisor. You have sold our property and all Marriott properties as if you work for us, I couldn't have described it any better. We look forward to welcoming your family again the next time you are in Whitby. Regards, Subash More

new jersey, US
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 25, 2014

This Residence Inn is located very close to highway 401 and a lot of local businesses nearby, especially those lining up Consumers Drive, where this property is. The staff are friendly and the amenities are typical of a Residence Inn. Although it does not have the bells and whistle of upscale hotels, it is quite suitable for business travelers who... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Laopu, Thank you for your wonderful comments about our property on TripAdvisor. We are happy that you enjoyed your stay with us and we look forward to welcoming you once again when next you are in Whitby. Regards, Subash More

Carlisle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2014

My wife and I have stayed here a few times on trips from the UK but always in Summer until now. Our experience this time was just as good - clean comfortable suite, excellent facilities and location, excellent breakfasts and option of evening meal 4 nights/week, and the most friendly, helpful, courteous staff I have ever come across. Reception, cleaning,... More

Was this review helpful? Yes 1
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Alf1951_13, Thank you for the great comments that you posted on TripAdvisor regarding your last stay with us. I am glad that you used us in the winter time as well as the summer time. We aim to ensure that regardless of when you stay, that we exceed all of your expectations. We look... More

Whitby, Canada
1 review
5 of 5 stars Reviewed January 17, 2014

We had a four full day training this week - we were very impressed with the quality of customer service for our group, the extra attention we received from the Director of Sales and Marketing, Jacque MacMillian was very much appreciated. Our group of adults had special needs due to chronic health conditions, and she went out of her way... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Diana M. Thank you for your kind words of gratitude on TripAdvisor regarding your meeting that was at our property. I will pass on your comments to Jacque and the rest of the staff. It was our pleasure having you here with us and we look forward to having you again in the near... More

Perth, Western Australia, Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 17, 2014

I was visiting a friend who lives locally and he decided to get a suite at the Marriott Residence Inn for my stay. I can see a lot of effort has gone into training the staff as they were always helpful and friendly. The hotel has a lot extras, such as a hot breakfast and a light supper from Monday... More

Was this review helpful? Yes
WhitbyRI, General Manager at Residence Inn Whitby, responded to this review

Subash Ramkissoon - General Manager Dear Roger B. Thank you for your wonderful comments about your last stay with us on TripAdvisor. I am glad that we were able to exceed your expectations and that you continue to enjoy staying at Marriott properties. We look forward to having you stay with us again when you are visiting Durham Region. Regards,... More

Been to Residence Inn Whitby? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Whitby

Also Known As:
Residence Inn Whitby Hotel Whitby
Residence Inn Whitby Hotel
Whitby Residence Inn
Residence Inn Whitby Ontario
Address: 160 Consumers Drive, Whitby, Ontario L1N9S3, Canada
Phone Number:
Location: Canada > Ontario > Whitby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Whitby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Whitby 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Marriott, Hotels.com, Tingo and Venere so you can book your Residence Inn Whitby reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn Whitby, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.