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Holiday Inn Express Whitby Oshawa

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180 Consumers Drive, Whitby, Ontario L1N 9S3, Canada
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Holiday Inn Express Whitby Oshawa
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Holiday Inn Express Whitby Oshawa
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71 reviews from our community

Traveler rating
    18
    30
    9
    8
    6
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I always stay here in my business travels to the area. Very clean hotel, very clean and comfortable rooms and an excellent staff that takes great care of their customers. There are restaurants in walking distance as well as several just a short drive away. I highly recommend this hotel if you are traveling in the area.

Was this review helpful? Yes
Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Tom T, Thank you for your feedback -- we really appreciate your positive review! I will make sure to share this with the rest of our staff! We hope to see you again in the near future Tom T. All the best! Natalie D. More 

Ottawa, Ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night, we had booked a king size bedroom w/Jacuzzi but on arrival was informed there were plumbing issues and a two-room suite had been put aside for us at a lower rate. No problem, the staff did their best to accommodate us, even a courtesy and polite phone call to our home, but we were already on... More 

Was this review helpful? Yes
Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello blakestyger, Thank you for taking the time to write and share your experience with us! We do apologize again for the plumbing issue and having to switch your room type. We truly appreciate your patience and understanding throughout the process. Please email me and let me know when you are planning to be back in the area -- we... More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

I stay at many Holiday Inn locations for my business and personal needs. This location was, as always, very good. The room was very clean and well appointed. The staff were very friendly and helpful and the breakfast was very good. Another home run and I will be adding this location to my travel list.

Was this review helpful? Yes
Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Greg V, Thank you for being such a loyal guest to the brand! We value your positive feedback and are pleased to hear about your enjoyable stay with us. Thank you for adding us to your travel list ! :) We look forward to seeing you again in the future! Warm regards, Natalie D More 

Ottawa, Ontario, Canada
Top Contributor
53 reviews 53 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 4, 2015

The staff is terrific--no matter who was on the desk--greeted with a smile and made to feel like a person mattered. The staff is the greatest asset to this hotel. The room was clean but sterile--it had no character. The pillows are terrible. They are labeled firm etc but even the firm one was like sleeping on a marshmallow--too soft... More 

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Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Dear HappyWanderer9, Thank you for taking the time to write to us and share your feedback. I will make sure to inform our staff to keep up the great work. We do however apologize for your experience with the firm pillows in the room. Please contact me and let me know the room number, so we can amend the issue.... More 

North Bay, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed for a Sunday night on December 29th. Well kept room. Polite staff. Perfect for a one night stay. It was a King size bed. Bathroom was well kept. Breakfest was available. tipical toast, cerial, sausage and scrambled eggs. Not a great meal but did the trick.

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Dana B, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Homesick13, Thank you for sharing your experience with us. We really appreciated your honest feedback and we hope to have the opportunity to see you again in the future. All the best in 2015 ! Natalie Duffy Sales Manager More 

Olympia, Washington
Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

Excellent breakfast service, very quiet location, easy access, with several near by diverse restaurants to choose from. I had a little trouble with the television and they took care of it very quickly and effectively.

Was this review helpful? Yes 1
Dana B, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello MikethArchAngel, Thank you for your positive feedback! We are pleased to hear that our team was able to resolve the issue with your television in a timely manner. Thank you again for taking the time to write to us and we hope to see you again in the future. All the best in 2015! Natalie Duffy Sales Manager More 

Thunder Bay
Top Contributor
133 reviews 133 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 8, 2014

Arrived and check in very smooth -- room was right by the vending machine and ice machine -- could hear that water running the entire night - am not a light sleeper so no worries for me - if you are avoid the room -- the room had a shower in the bathroom and a very nice jaccuzzi in the... More 

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Dana B, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello James G, Thank you for taking the time to write to us. We apologize for the noise coming from the ice and vending machines. We understand the challenges that can be faced, especially if you are a lighter sleeper. If you ever faced with that issue again, please don't hesitate to speak to us at the front desk --... More 

Mobile, Alabama
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

Traveled for work. Pros: Dependable internet. One of the nicest showers/baths I've had in a hotel. Good bed. Nice desk, with a nice station for charging and hooking laptops to the TV. Right by the Highway. Fridge/microwave Good room layout. Multiple restaurants across the street. Adequate breakfast. Nice Staff. Cons: Highway is loud...at all hours. Vending machines are limited. Thin... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

It's clean enough, has comfy beds and has the expected HI amenities. This is a highway off-ramp hotel, not a vacation resort or a downtown Intercontinental, so expectations should be for what one gets at a highway off-ramp hotel. As far as those go, this place is on-par with the other modern selections. Your wife will think its clean enough,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Whitby Oshawa, responded to this review

Dear Scott B, Thank you for your comments about your recent visit. I am happy that you found our beds to be comfortable. However, I regret that the noise challenges experienced prevented you from fully enjoying your stay with us. Your comments have been noted and will be considered for improvements needed. Best Regards, Pam G Case Manager IHGCare More 

Cambridge, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 2, 2014

The wife and I stayed here on a Sunday night on our way to the Gananoque area this hotel is very close to the 401 but away from any noise.The gentleman at the front ( Sorry I didn't get is name) was very helpful he gave us a king room at senior rate the room was very well appointed the... More 

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