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Holiday Inn Express Whitby Oshawa

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180 Consumers Drive, Whitby, Ontario L1N 9S3, Canada
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Holiday Inn Express Whitby Oshawa
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Holiday Inn Express Whitby Oshawa
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75 reviews from our community

Traveler rating
    19
    32
    10
    8
    6
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Top Contributor
57 reviews 57 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used this hotel for a quick family related visit to the Oshawa area. The rooms are large, quiet and very clean. The location is central to most of the Oshawa-Whitby area and within an easy drive. Too far to walk to much other than a couple of restaurants and retail outlets. The staff was very friendly including the front... More 

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Middle Village, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My overall stay at the Holiday Inn Express in Whitby, Ontario, was, for the most part, very good. The room was clean, hot water and pressure in the shower was very good, and staff was courteous. However, a couple of minuses I feel they could correct. One was that the website advertises thermostats in each room; when I noticed there... More 

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Ottawa, Canada
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I need to occasionally stay in this area for work. I always choose this hotel and have never been disappointed. Clean, quiet, very comfortable bed and pillows. I just had another great sleep. Kelsey's is right across the road so it is easy to walk over for supper.

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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was there for a couple of nights on a business trip in Ajax, ON. I have stayed at four/five star hotels before for similar reasons. This was the first time I actually tried a three-star hotel. At the end of my stay, I really wondered why I (my company) overpaid these pricier hotels in the first place. Holiday Inn... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Whitby Oshawa, responded to this review

Dear Phoenyx F, Thank you for staying with us and leaving a valuable feedback. We are very happy that you are extremely satisfied with your stay with us. We appreciate that you noticed the cleanliness of the property. We are also very thankful for the kind words intended for the staff. Thank you for staying with us and we hope... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed April 8, 2015

I always stay here in my business travels to the area. Very clean hotel, very clean and comfortable rooms and an excellent staff that takes great care of their customers. There are restaurants in walking distance as well as several just a short drive away. I highly recommend this hotel if you are traveling in the area.

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Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Tom T, Thank you for your feedback -- we really appreciate your positive review! I will make sure to share this with the rest of our staff! We hope to see you again in the near future Tom T. All the best! Natalie D. More 

Ottawa, Ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed for one night, we had booked a king size bedroom w/Jacuzzi but on arrival was informed there were plumbing issues and a two-room suite had been put aside for us at a lower rate. No problem, the staff did their best to accommodate us, even a courtesy and polite phone call to our home, but we were already on... More 

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Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello blakestyger, Thank you for taking the time to write and share your experience with us! We do apologize again for the plumbing issue and having to switch your room type. We truly appreciate your patience and understanding throughout the process. Please email me and let me know when you are planning to be back in the area -- we... More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

I stay at many Holiday Inn locations for my business and personal needs. This location was, as always, very good. The room was very clean and well appointed. The staff were very friendly and helpful and the breakfast was very good. Another home run and I will be adding this location to my travel list.

Was this review helpful? Yes
Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Greg V, Thank you for being such a loyal guest to the brand! We value your positive feedback and are pleased to hear about your enjoyable stay with us. Thank you for adding us to your travel list ! :) We look forward to seeing you again in the future! Warm regards, Natalie D More 

Ottawa, Ontario, Canada
Top Contributor
53 reviews 53 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 4, 2015

The staff is terrific--no matter who was on the desk--greeted with a smile and made to feel like a person mattered. The staff is the greatest asset to this hotel. The room was clean but sterile--it had no character. The pillows are terrible. They are labeled firm etc but even the firm one was like sleeping on a marshmallow--too soft... More 

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Natalie D, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Dear HappyWanderer9, Thank you for taking the time to write to us and share your feedback. I will make sure to inform our staff to keep up the great work. We do however apologize for your experience with the firm pillows in the room. Please contact me and let me know the room number, so we can amend the issue.... More 

North Bay, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed for a Sunday night on December 29th. Well kept room. Polite staff. Perfect for a one night stay. It was a King size bed. Bathroom was well kept. Breakfest was available. tipical toast, cerial, sausage and scrambled eggs. Not a great meal but did the trick.

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Dana B, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello Homesick13, Thank you for sharing your experience with us. We really appreciated your honest feedback and we hope to have the opportunity to see you again in the future. All the best in 2015 ! Natalie Duffy Sales Manager More 

Olympia, Washington
Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

Excellent breakfast service, very quiet location, easy access, with several near by diverse restaurants to choose from. I had a little trouble with the television and they took care of it very quickly and effectively.

Was this review helpful? Yes 1
Dana B, Director of Sales at Holiday Inn Express Whitby Oshawa, responded to this review

Hello MikethArchAngel, Thank you for your positive feedback! We are pleased to hear that our team was able to resolve the issue with your television in a timely manner. Thank you again for taking the time to write to us and we hope to see you again in the future. All the best in 2015! Natalie Duffy Sales Manager More 

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