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BEST WESTERN Hotel Brossard

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7746 Boulevard Taschereau, Brossard, Quebec J4X 1C2, Canada
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1 room 1 guest
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BEST WESTERN Hotel Brossard
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151 Reviews from our TripAdvisor Community

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Traveler rating
    29
    72
    37
    10
    3
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66
31
5
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
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  • All months
    (151)
  • Mar-May only
    (18)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (37)
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    (21)
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Burlington, Canada
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Since hotel is hidden behind trees, we drove by it. We pre-booked our rooms and requested them close by. Request unfulfilled. Our non-smoking room, smelled of smoke. Rooms were good and bed comfortable. Not equipped with a microwave like other BW. Hot breakfast items were poor quality. Good location though to get around.

Was this review helpful? Yes
Brossard, Canada
2 of 5 stars Reviewed yesterday NEW

I love Best Westerns and the breakfast and new style rooms have ruined this place. AS ALWAYS, staff were wonderful... that is not their problem. Would rather quality pasty as "continental breakfast" than this "hot buffet". Don't pay extra for breakfast as I was willing to do when you can save 60 or more a night at Econolodge on next... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

First off Kudos to the front desk staff! Very courteous, friendly and knowledgeable! Printed off maps, brochures. Answer everyone of our million questions. Sabina and Sabrina are two amazing young women! They're definitely in the right field. Rooms were clean, and comfy. Breakfast was alright. Definitely our go to spot.

Was this review helpful? Yes
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Shelby H, Thank you very much for your kind review on your recent stay with us. I will definitely congratulate our team member for doing a good job. this will be a absolute encouragement to continue to do our work hard. I am also glad to hear that you found your stay was comfortable and convenient. Can't wait to... More 

Riverview, New Brunswick, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had such a great stay at the best Western . The staff were over the top amazing and kind . We were from out of town and most times had no idea where we were going or how to get there . The staff were so great in helping us and telling us what we should try and not.... More 

Was this review helpful? Yes
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Tamara R, Thank you so much for your kind words and rating us high on your recent stay. I am happy to hear that your experience with us here was enjoyable & comfortable. As you have noticed, we have a entire team who works hard to strive excellent customer service for guest like yourself. I will make sure their... More 

Hamilton, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked 2 rooms across from each other on the second floor with one queen size bed in each. The beds were great but as usual the hotel pillows are never the best. There is plenty of parking and restraunts near by. It was decently clean but the breakfast area is too small and often had no food when it... More 

Was this review helpful? Yes 1
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Callie A, Thank you for taking time to write about us on your recent stay. I apologize for not meeting your 100% expectation but we promise you that we will definitely reflect your reviews for better ourselves to serve our guests in a pleasant environment. Hope you stay with us again in near future to check us out as... More 

Mississauga, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located in Brossard across the St Lawrence. It is only 10 minutes from Montreal and a very easy drive to get there. Would definitely stay there again. Great friendly staff. Close to mall and restaraunts.

Review collected in partnership with Best Western

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Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Charles E, What a nice review you are giving us!! thank you so much for that. we are also happy to hear that you found our location was easy & convenient. we promise you that we will continue to work hard to meet our guest expectations and to strive even further excellent customer service. thanks again for your kind... More 

Lockeport
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a good clean hotel with great breakfast. Was a bit out of the way from all the attractions. Front desk was not very knowledgeable of tourist information. No pamphlets that I could see. Housekeeping did a good job. But the couple occasions they came to the door and we were not ready for them to clean yet, we... More 

Was this review helpful? Yes 1
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Brandy_from_NS, Thank you very much for your kind review. I apologize for difficulty of getting service from Housekeeping during your stay. I will definitely do my follow up to better improve our service for all of our future guests. thank you again for your comment & looking forward to serve you again in near future. Best regards. Jinnie Kang... More 

Port Jefferson Station, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family travels for at minimum two weeks each year. Generally we stay at the Holiday Inn Express (except for BW Sovereign in Albany, our son went to UA). I decided to try the BW in Brossard due to it's proximity to Montreal and the price. I was very pleased at the location, going back and forth to Montreal was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Lisa T, Thank you so much for taking time to write about us on your recent stay. I enjoyed a lot reading your review and glad to hear that you found our location was easy & convenient. I want to thank you for the trust and loyalty you are giving us and looking forward to have you with us... More 

Calgary, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were there 2 nights ago and everything was clean and the breakfast was good for the most part (hot breakfast but ran out of fruit and yogurt), but the issue happened when we went to check out. We asked for the discount for CAA membership as advertised as a 10% discount on their website but the manager refused to... More 

Was this review helpful? Yes
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Stephanie, Thank you for choosing Best Western for your accommodation needs and thank you for your review. I am happy to hear that your stay was enjoyable but apologize for the confusion. I believe the rate you had was 10% discounted rate for CAA members. I hope this misunderstanding won't stop you for staying with us in the future.... More 

Jonquiere, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Place easy to find, close to family members near by, restaurants, stores & shopping centers. The staff is all smile and available. They are always checking if everything is fine. Breakfast is good, & room are clean. We'll be back soon !!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Johanne M, Thank you for choosing us for your accommodation needs and for your kind words. We were happy to hear that your stay was comfortable and convenient. guest like yourself are reasons for us to strive excellent customer service and we are glad that you are planning to come back to stay with us. if I can assist... More 

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