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BEST WESTERN Hotel Brossard

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7746 Boulevard Taschereau, Brossard, Quebec J4X 1C2, Canada
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BEST WESTERN Hotel Brossard
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172 Reviews from our TripAdvisor Community

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Hamilton, Canada
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in July 2015. The rooms were pretty standard. They were clean, spacious, and had comfortable beds. The breakfast however was quite cramped and very disorganized. The front desk staff were a bit unfriendly but they could have just been less comfortable speaking English despite them being quite articulate. The hotel is close the Champlain Bridge... More 

Helpful?
Thank 268Arthur
Ottawa, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel/motel for a hockey tournament with my son. The staff was friendly and accomodating. We had some schedule changes which forced us to cancel with little notice. The management was accomodating and understanding...they did'nt try to gouge us for an extra night like so many other places do. The room was impeccably clean, linen brisk white, beds... More 

Helpful?
Thank Jason D
Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Great hotel and really good value for the money. We enjoyed the patio door on main level to unload our luggage. The rooms were clean and the beds comfortable. Very friendly staff and great location with restaurants nearby. The negative is the furniture is dated and the pillows are a bit hard but overall the hotel is really nice. We... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Monique B
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Monique B, Thank you so much for your kind words on your recent stay. we are glad to hear that your stay was enjoyable and comfortable. hope to see you again in among us real soon. should you have any special inquiries or request, please feel free to let us know at any time. best regards. Jinnie Kang General... More 

Kitchener, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 16, 2015

This was a very nice, very clean hotel. The breakfast included was great, lots of choices and tasted good. The front desk staff are outstanding. They are knowledgeable and very willing to help with restaurant and sightseeing tips; Terrence, Anthony and Guancarlo made our stay much more enjoyable. Would definitely stay again. The pool is large, salt-water, the only very... More 

Helpful?
Thank Sherri93
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Sherri93, First and foremost, thank you for taking time to write about us on your recent stay. What a pleasure it gives me reading your comment! I am so glad that our Guest Service team were able to assist you by providing information you need and I will definitely share your comment with them to encourage and to continue... More 

Lunenburg, Canada
1 review
4 of 5 stars Reviewed November 3, 2015

The room was clean and quiet. There was a strong smell of deodorant after every clean. They could a little easier on this. Breakfast was very good. Service was very pleasant. Would stay there again. Location was very good for our stay.

Review collected in partnership with Amoma.com

Helpful?
Thank brucemK2114GQ
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear brucemK2114GQ, Thank you very much for submitting your comment regarding on your recent stay with us. We were happy to hear that our service amenities were meeting your expectation and I will definitely investigate whether our cleaning staff are using excessive cleaning product or not and rectify it as soon as possible. Thanks again for your kind words on... More 

Cantley, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 1, 2015

Our office books this chain quite a bit and I decided to use it for a leisure trip this time round with friends. This place was great VERY clean and especially warm and cozy. The most amazing thing though was the bed. It had to be the MOST comfortable bed we've EVER slept in. This is one of the reason... More 

Review collected in partnership with Best Western

Helpful?
Thank 2Jewels
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear 2 Jewels, First and foremost, thank you very much for your kind review on your recent stay with us. our entire staffs and I were thrilled to hear that your stay was comfortable & enjoyable and appreciate your feedback on our full complementary breakfast. we will definitely take this into consideration to better serve our future guests including yourself.... More 

Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2015

The breakfast had great selection, staff was amazing. The hotel is situated near many different restaurants and entertainment. Truly enjoyed our stay! We were able to check in early, room was clean and we stayed on the ground floor so had the option to exit/ enter directly to your room. Pool was warm and clean.

Review collected in partnership with Best Western

Helpful?
Thank maizey2014
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear Maizey2014, Thank you very much for taking time to write about us on your recent stay. I am glad to hear that you were able to enjoy your stay and found our amenities and staffs were accommodating. we will be happy to have you with us again in near future. Thank you again for your kind words & looking... More 

Renfrew, Canada
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed October 16, 2015

If staying in the Yonge-Eglington area in Toronto, this hotel is a good choice. It may be 2-3 blocks from Yonge St. but it is an easy walking distance to the TTC subway station to go where you want in Toronto. The only thing that can be improved is having a dinner service at the hotel.

Review collected in partnership with Best Western

Helpful?
Thank John G
Pickering, Canada
1 review
3 of 5 stars Reviewed October 10, 2015

This hotel has great staff. The MAJOR disappointment was with the breakfast fare and its quality. The room first assigned was not ready and had to return to front desk. However, the staff was able to relocate me to another room. Since I was there only to sleep as I was visiting family, my stay was for one purpose -... More 

Review collected in partnership with Best Western

Helpful?
Thank David L
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear David L, Thank you for taking time to write about us on your recent stay and I apologize if we did not meet your expectation with one of our amenities of breakfast area. we are definitely taking your comment into our consideration to better ourselves. we hope that we can serve you again in near future. Thanks again for... More 

Ontario, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 9, 2015

I have stayed often at this location for business, when needing to be on the South Shore, convenient location. Unfortunately, that is where it ends! It seems that this location is going downhill. Rooms smell of smoke, internet WIFI unreliable, Breakfast inedible - shall i stop at this point. No longer worth the BW points i am earning. On the... More 

Review collected in partnership with Best Western

Helpful?
Thank David P
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review

Dear David P, I sincerely apologizes for not meeting your expectation on your recent stay with us. As always, providing a pleasant lodging experiences to our guests is our first priority. I will definitely do a follow up on wifi connectivity as well as housekeeping Dept. as for the Breakfast, we did experienced some changes in staffing so that might... More 

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