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Comfort Inn Brossard

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7863 Taschereau Boulevard, Brossard, Quebec J4Y 1A4, Canada
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Comfort Inn Brossard
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Comfort Inn Brossard
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51 reviews from our community

Traveler rating
    12
    10
    15
    7
    7
See reviews for
12
15
4
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Any
English first
  • All months
    (51)
  • Mar-May only
    (10)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (8)
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Incredible staff - from check-in, house cleaning, morning breakfast through to management - during our 10 day stay we were treated to the outmost courtesy and professionalism. The cleaniless and comfort of the accommodation and warmth of the staff made our stay stress free and 100% enjoyable.

Was this review helpful? Yes 2
Jenai R, General Manager at Comfort Inn Brossard, responded to this review

Good day! I would like to thank you for taking the time to share your experience at our hotel on Tripadvisor. It is always a pleasure to hear from our guests that have great experiences with us. It has been a real pleasure to welcome you, and we hope you will return again soon! Best regards, More 

Ham-Nord, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very Friendly staff - very accommodating - Darlene is the incredibly nice lady who serves the hot breakfast every morning - feels like "home" with concierge service!!!! BEST STAY EVER - I am an elite gold member from choice hotels and have experienced from the best to the worst, I use the quality inn in Victoriaville, Quebec as the standard... More 

Was this review helpful? Yes 1
Jenai R, Directeur général at Comfort Inn Brossard, responded to this review

Dear Tamara, Thank you for taking the time to share your experience at the Comfort Inn Brossard with the TripAdvisor community. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Merci Comfort Inn Brossard Mon francais ne pas beau mais j'aseyz Le representative Scott cest tres bien!! I better stick to english lol A special thanks to Scott who checked me in late Friday night and was very helpful in helping me orientate my way around Brossard mich appreciated Nice hotel friendly staff and le petite dejeuner extraordinaire!!! Merci and... More 

Was this review helpful? Yes
Jenai R, Directeur général at Comfort Inn Brossard, responded to this review

Dear Valued Guest, Thank you for taking the time to go on TripAdvisor and comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Niagara falls
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 7, 2015

I travel with business and stay at many comfort inns this by far is number one it is all newly renovated the staff is fantastic the housekeeping crew are very friendly I feel very clean and comfortable in my room I'm traveling with pets everything is top notch I definitely recommend to stay here ignore the past bad reviews that... More 

Was this review helpful? Yes
Jenai R, General Manager at Comfort Inn Brossard, responded to this review

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed February 27, 2015

Very convenient for driving downtown, clean and comfortable. Hot breakfast & friendly staff! Scott at front desk was awesome, and even gave me some ideas of places in town to go check out. Cleaning & breakfast staff were friendly.... even the Comfort Inn rep I met during breakfast was friendly and welcoming (and from Sudbury). I'd definitely come back!

Was this review helpful? Yes
Jenai R, Manager at Comfort Inn Brossard, responded to this review

Dear Sir/Madame, Thank you for taking the time to write a comment with such positive feedback! I have shared your comments with Scott, our Comfort Inn Rep; Todd and all our staff! They join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed... More 

Fort Mill, South Carolina
Top Contributor
140 reviews 140 reviews
100 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 10, 2015

I was traveling from CT to Brossard, and I called the hotel to advise them I wont be checking in till 2am or so. I arrived around 3am. The guy was very nice and accommodating. Smooth check in. Hotel has a odd layout inside which is a bit confusing, but not too bad. My room was decent sized. Very modern.... More 

Was this review helpful? Yes 1
Jenai R, Directeur général at Comfort Inn Brossard, responded to this review

Dear Sir/Madame, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 30, 2014

I travel for business weekly, and usually stay at Comfort Inn's, Holiday Inn Express', Marriott Courtyards ect... During my recent trip to Montreal, I booked the Comfort Inn in Brossard at a business rate of $125/night, what a mistake I made. First of all, the hotel is under renovations, so front desk is at a room in back. What a... More 

Was this review helpful? Yes 1
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear mppp7676, Thank you for taking the time to share your comments on our hotel. We are extremely sorry to hear about your experience, we think here, at this hotel, that customer's experience is very important. We're aware that some of the rooms are actually a little tired, that's the reason we're making major renovations. Hoping you will give us... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2014

I have no complaints about the rooms except they have too many smoking rooms. What is the upmost terrible is the front desk's service. I asked to switch to a different smoking room. Not even a non smoking room. Note that I don't smoke but they told me they were all out of non smoking room so I was willing... More 

Was this review helpful? Yes 3
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear MickC87, Thank you for taking the time to share your comments on our hotel. We are extremely sorry to hear about your experience, we think here, at this hotel, that customer's service is very important. We will take the necessary actions regarding that issue with our employees. Hoping you will give us another chance to give you a better... More 

Fredericton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

Hotel lobby was in need of major cleaning/updating. Furniture was stained, windows dirty & floor unclean. Rooms were average, would be nice to have queen size beds, there is space in the rooms for them. It was nice to have a drive up room for loading & unloading vehicle. Rooms were quiet - no noise complaints. We were there as... More 

Was this review helpful? Yes
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear Beth K., Thank you for taking the time to share your comments on our hotel. We are sorry to hear that your stay wasn't as expected. Our rooms do tend to be tired. This is why huge renovations are planned soon including the lobby area. We hope you will give us another chance afterward. Wishng you the best, Francis... More 

Hoffman Estates, Illinois
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel is about 10 years past needing an update. They have a picture frame in the lobby showing shots of different rooms but they are certainly not from this property. Clean but antiquated. Overpriced for what you get. Check out the other properties available in the neighborhood.

Was this review helpful? Yes 2
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear tjlucas, Thank you for taking the time to share your comments on our hotel. We are sorry to hear that your stay wasn't as expected. Our rooms do tend to be tired. This is why huge renovations are planned soon. The frame you saw in the lobby is a teaser of what it will look like when the renovations.... More 

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