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Comfort Inn Brossard

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7863 Taschereau Boulevard, Brossard, Quebec J4Y 1A4, Canada
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Comfort Inn Brossard
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Comfort Inn Brossard
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49 reviews from our community

Traveler rating
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    15
    7
    7
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11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
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  • All months
    (49)
  • Mar-May only
    (8)
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    (24)
  • Sep-Nov only
    (9)
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Merci Comfort Inn Brossard Mon francais ne pas beau mais j'aseyz Le representative Scott cest tres bien!! I better stick to english lol A special thanks to Scott who checked me in late Friday night and was very helpful in helping me orientate my way around Brossard mich appreciated Nice hotel friendly staff and le petite dejeuner extraordinaire!!! Merci and... More 

Was this review helpful? Yes
Jenai R, Directeur général at Comfort Inn Brossard, responded to this review

Dear Valued Guest, Thank you for taking the time to go on TripAdvisor and comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Niagara falls
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel with business and stay at many comfort inns this by far is number one it is all newly renovated the staff is fantastic the housekeeping crew are very friendly I feel very clean and comfortable in my room I'm traveling with pets everything is top notch I definitely recommend to stay here ignore the past bad reviews that... More 

Was this review helpful? Yes
Jenai R, General Manager at Comfort Inn Brossard, responded to this review

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very convenient for driving downtown, clean and comfortable. Hot breakfast & friendly staff! Scott at front desk was awesome, and even gave me some ideas of places in town to go check out. Cleaning & breakfast staff were friendly.... even the Comfort Inn rep I met during breakfast was friendly and welcoming (and from Sudbury). I'd definitely come back!

Was this review helpful? Yes
Jenai R, Manager at Comfort Inn Brossard, responded to this review

Dear Sir/Madame, Thank you for taking the time to write a comment with such positive feedback! I have shared your comments with Scott, our Comfort Inn Rep; Todd and all our staff! They join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed... More 

Fort Mill, South Carolina
Top Contributor
132 reviews 132 reviews
96 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 10, 2015

I was traveling from CT to Brossard, and I called the hotel to advise them I wont be checking in till 2am or so. I arrived around 3am. The guy was very nice and accommodating. Smooth check in. Hotel has a odd layout inside which is a bit confusing, but not too bad. My room was decent sized. Very modern.... More 

Was this review helpful? Yes 1
Jenai R, Directeur général at Comfort Inn Brossard, responded to this review

Dear Sir/Madame, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 30, 2014

I travel for business weekly, and usually stay at Comfort Inn's, Holiday Inn Express', Marriott Courtyards ect... During my recent trip to Montreal, I booked the Comfort Inn in Brossard at a business rate of $125/night, what a mistake I made. First of all, the hotel is under renovations, so front desk is at a room in back. What a... More 

Was this review helpful? Yes 1
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear mppp7676, Thank you for taking the time to share your comments on our hotel. We are extremely sorry to hear about your experience, we think here, at this hotel, that customer's experience is very important. We're aware that some of the rooms are actually a little tired, that's the reason we're making major renovations. Hoping you will give us... More 

Travelers are raving about these Brossard hotels

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2014

I have no complaints about the rooms except they have too many smoking rooms. What is the upmost terrible is the front desk's service. I asked to switch to a different smoking room. Not even a non smoking room. Note that I don't smoke but they told me they were all out of non smoking room so I was willing... More 

Was this review helpful? Yes 3
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear MickC87, Thank you for taking the time to share your comments on our hotel. We are extremely sorry to hear about your experience, we think here, at this hotel, that customer's service is very important. We will take the necessary actions regarding that issue with our employees. Hoping you will give us another chance to give you a better... More 

Fredericton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

Hotel lobby was in need of major cleaning/updating. Furniture was stained, windows dirty & floor unclean. Rooms were average, would be nice to have queen size beds, there is space in the rooms for them. It was nice to have a drive up room for loading & unloading vehicle. Rooms were quiet - no noise complaints. We were there as... More 

Was this review helpful? Yes
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear Beth K., Thank you for taking the time to share your comments on our hotel. We are sorry to hear that your stay wasn't as expected. Our rooms do tend to be tired. This is why huge renovations are planned soon including the lobby area. We hope you will give us another chance afterward. Wishng you the best, Francis... More 

Hoffman Estates, Illinois
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel is about 10 years past needing an update. They have a picture frame in the lobby showing shots of different rooms but they are certainly not from this property. Clean but antiquated. Overpriced for what you get. Check out the other properties available in the neighborhood.

Was this review helpful? Yes 2
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear tjlucas, Thank you for taking the time to share your comments on our hotel. We are sorry to hear that your stay wasn't as expected. Our rooms do tend to be tired. This is why huge renovations are planned soon. The frame you saw in the lobby is a teaser of what it will look like when the renovations.... More 

Kissimmee
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 25, 2014

We reserved online for a non-smoking room and noted that we have a small dog. Our reservation was confirmed. Upon arrival they informed us that all dogs must stay in a smoking room!!!! The room stunk and we could not wait to leave the next morning. It actually took us over an hour to get settled because the first room... More 

Was this review helpful? Yes
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear Jackie M Thank you for taking the time to share your comments on our hotel. We are sorry to hear your stay was not as expected. Our rooms do tend to be tired. This is why major renovations are planned very soon that will make our hotel 100% non-smoking and still pet still pet-friendly. We hope you will give... More 

Ottawa, Canada
Top Contributor
58 reviews 58 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 16, 2014

Stayed here for one night. Room was clean, hotel staff was great, short drive down either way of the road to lots of stores and restaurants. Only 10-15 minutes from downtown Montreal. Can't comment on breakfast, slept too late! Would definitely stay again. No complaints! :)

Was this review helpful? Yes
cibrossard, Front Office Manager at Comfort Inn Brossard, responded to this review

Dear DK154, Thank you for taking the time to make this kind review. We're glad that you've enjoyed your stay and we hope to see you again soon. Francis Létourneau Assistant directeur Général/Assistant General Manager More 

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