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All 8 Dorval hotels

Sheraton Montreal Airport Hotel

3.5 of 5 Hotel   |   555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
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Ranked #3 of 8 hotels in Dorval
A recent review
4 of 5 stars reviewed 2 days ago
woodypi80 Whitby Ontario
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Whitby Ontario
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stay one night at this hotel on business and the room was great. The front desk staff were very helpful and provided all the information that I needed. Food in the onsite restaurant was great as well. No complaints. Happy to stay here again.

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Portland, Oregon, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here twice, one week apart, in August 2014. Our first stay we forgot to register with our SPG preferred card. The assigned room was clean but dated. Our second stay, just before flying out of Dorval, was with our SPG status and the room was 100% improved. We both took the shuttle to-from the hotel as well as... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your review of the hotel. We do appreciate your feedback. Our goal is to ensure all our guests receive a warm welcome and we exceed their expectations while staying with us. You may have stayed on our Club Floor this time. SPG is the number 1 hotel loyalty program with a whole range of special benefits. We... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 5 days ago NEW

We ordered two beds for three people. We got one queen and one cot. When we asked to change they said they didn't have any rooms with two beds despite the fact it was 3PM. They said because we booked through Expedia the two beds was not an order, but a preference. When we asked them to ensure we could... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for choosing to stay with us. It will be my pleasure to clarify your reservation. This was for a king bedded room as no rooms with 2 beds were available on line to be sold. You had filled in a requested for a room with 2 beds which unfortunately we could not accommodate. We would love to have... More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Went to check in, doorman and luggage carrier took 10 minutes and a special request to show up. Checked in with a confirmed double bed via booking.com and was given a King size with a pull out couch (I would not have booked here if I knew that was the only room). Asked to speak to Manager, Checkin counter brought... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My sincere apologies for the complete lack of communication and welcome you received on check in. The confusion surrounding the confirmation of your room type should have been handled much more efficiently and certainly more detailed orientated. No excuses this should not have happened. I will be in contact with you to resolve the matter to your complete satisfactions. Sincerely,... More

Thornhill, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Getting in and out of the hotel could be confusing with the roundabout and not-so-clear road signs. You may also have a very long walk to your room. Hotel charges $12.50 for your daily parking, which I think should be waived due to the location of the hotel. Room is fairly spacious and good thought. Overall, a little better than... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for choosing our hotel for your trip to Montreal, we do appreciate you doing and you feedback. Best regards, Kevin. More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Quick three day weekend visit to montreal, wanted to be close to airport opposed to in heart of city with no transportation. GREAT ROOMS, CLEAN, FRIENDLY STAFF. Gym was great, restaurant again was great... loved our two servers... David and a wonder lady in the am for both breakfasts (forgot her name). Food was good and not to fancy, but... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

We are all thrilled to read you had a great time with us. We appreciate the time you took to make your review. Hopefully we will be seeing you again at some point on your travels to Montreal. Best regards, Kevin. More

KelownaBC
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

GREAT STAY again, clean comfy rooms. Was accommodated for an early check in after a long red eye flight from the west and given same room as previous stay as we enjoyed its location to the gym. Not one problem for this stay at all, again all staff were friendly and efficient and helped at any request I had made.... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you, really great to read you enjoyed your stay with us. Looking forward to seeing you again. Best regards, Kevin. More

Quebec, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful spacious rooms, unbelievably quiet ( we could see the planes taking off and landing, but could not hear them), amazing indoor/outdoor pool with spa, free parking, close to restaurants - no complaints from us!!!

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Terrific to read you had a great experience with us. We do appreciate you taking the time to review the hotel and the services we provide. Best regards, Kevin. More

Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was my first time to stay at a Sheraton. Perhaps I expected too much and this led to my disappointment. Don't get me wrong, the rooms were nice--very clean and comfortable. The bed was amazing--extremely comfortable. The service however was way below average. Every time I had to go to the front desk or call the front desk, I felt... More

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel, much appreciated. Your feedback is welcomed and will certainly use the feedback in a reinforcing way that we aim to exceed expectations at all times. Best regards, Kevin. More

Mississauga
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We recently stayed in this hotel near the airport. We paid $12.50 for overnight parking in their private hotel parking lot. We assumed the site was secure and safe since it was a private lot, with a reputable hotel, within view of the main hotel entrance, so we decided to leave our bikes on the bike rack attached to the... More

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Below are my emails to you regarding the unfortunate incident. No sure why you are saying we did not review our security tapes. , do you know the last time you saw the bike? We can review the recording and see if we can spot something untoward while leaving the lot. Kevin. Dear Mr. , my sincere apologies for the... More

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Additional Information about Sheraton Montreal Airport Hotel

Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Montreal Airport Hotel 3.5*
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Also Known As:
Hilton Montreal Airport
Hilton Dorval
Dorval Hilton
Hotel Montreal Aeroport Airport

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Situated on 2 acres of landscaped gardens, our hotel offers a beautiful backdrop for meetings, weddings, and other events. We also provide complimentary shuttle service to Montreal's Trudeau airport. ... more   less 
Number of rooms
465

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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