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Sheraton Montreal Airport Hotel

3.5 of 5 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
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Sheraton Montreal Airport Hotel
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Sheraton Montreal Airport Hotel
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338 reviews from our community

Traveler rating
    98
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    59
    18
    8
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45
87
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130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't judge a book from its cover, don't judge a hotel from its outside (see 1st photo). The look from the outside certainly doesn't do this hotel any justice. The lobby is comfortable with sofa to handout (and catch free wifi). The biggest surprise is the room (see 2nd photo), it's spacious, meticulously designed, comfortable, the bathroom (with standing shower... More 

Was this review helpful? Yes
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are all pleased to read you enjoyed your stay. On your next stay please let us know your room preference and it will be our pleasure to assist. Best regards, Kevin. More 

Saskatoon, Canada
Top Contributor
79 reviews 79 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Free shuttle runs regular ever 1/2 hour. Room was very nice as all Sheraton Hotels are, clean and refreshing after a long flight . Staff was very friendly, especially after arriving at 12:30 am. Five minute by shuttle to the airport. Picks up at airport at door 10. Very friendly drivers.

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

great review, thank you. Very much appreciated. Best regards, Kevin. More 

Fort St. John, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

My flight was delayed by over 8 hours. I tried to cancel my room. It was an impossible task. After I explained my situation, I was put on hold. I waited over 20 minutes on long distance rates with no avail. I hung up and tried to redial, but was not able to speak to anyone as the line would... More 

Was this review helpful? Yes
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My sincere apologies for not being able to assist in cancelling your reservation with us. Not sure what happened nor the type of reservation you had with us. Unfortunately i am also unable to tell if we actually charged for the room that evening. Please feel free to give me a call and it would be my pleasure to apologies... More 

Mississauga, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the Sheraton Airport for my trip to the Grand Prix. Although not centrally located, I found the transfers to the heart of the city extremely efficient, using the hotel shuttle to go back to the airport and then taking the 747 bus to the Metro. As for the hotel, the accommodations were excellent, and the staff extremely efficient.... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Terrific to read you enjoyed your stay with us. We do hope we will see you again this year. Best regards, Kevin. More 

Charlottetown, Canada
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is absolutely wonderful. It is conveniently located at the Airport with free shuttle service and for the cost I was surprised at how great the property was. The room was a good size and had a nice spacious bathroom and comfortable bedding. I had a very nice meal at the bar and restaurant which was surprisingly not over... More 

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. We appreciate you doing so. Best regards, Kevin More 

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love this Sheraton. I need to stay near Dorval airport 1-2/month and this or LOFT is where I stay. It is one of the cleanest Sheratons I have stayed at (Starwood member). I love the front desk staff - always smiling and helpful. THe gym is nice and new and the rooms are very comfortable (esp bedding and pillows).... More 

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your great review. I will certainly pass along your kind word to the rest of the team. We appreciate that you enjoy the level of service and services we provide. Hopefully we will be seeing you again. Best regards, Kevin. More 

Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After my international flight was cancelled, Air Canada put me up here for the night. It's a quick shuttle ride from the airport and they run every 15 minutes. For such a large hotel, the check-in counter did seem small, and I found my actual check-in process to take a while, though I'm willing to give them the benefit of... More 

Was this review helpful? Yes
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

We appreciate the time you have taken to review the hotel on your short stay with us. My sincere apologies that the level of service you received was clearly not to level we normally provide. Staying at a hotel in circumstances such as this unexpectedly can be very stressful. Hopefully you get a chance to return to the hotel and... More 

Halifax, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had booked to stay here in advance and I happened to arrive on a day when there was a storm that cancelled many flights. Instead of calling in staff to deal with the massive influx of people that followed there were two people trying to check in everyone. I had to wait in line 1.5 hours to check in... More 

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My sincere apologies for the level of service you received. We do understand your frustration and we are upset also. I am not one for making excuses, you are correct on many points. The situation for all travellers was difficult in the extreme, at the airport with the volume of cancelled flights which we accommodate with ease at all times... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I made reservations for a group of friends but when we arrived at the hotel the lobby was crowded with people waiting in line to check-in only to find out that their rooms was given away to other people who arrived early, i even noticed a flight crew with their pilots who had to go search for another hotel because... More 

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My sincere apologies for the level of service you received on the evening of the ice storm. No excuses, the hotel was dealing with many distressed passenger and crew from the airport due to the cancellations of flights. We do know of your particular situation and we will be in contact with you directly. The issue was your reservation was... More 

Montreal, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked at the last minute as our plans got canceled. The staff at the front desk was extremely friendly and helpfull. Service with a smile to say the least. The room we were given was very clean, quite spacious and very quiet. It came with a microwave, fridge and stove top (including pots, pans and dishes). No matter what... More 

Was this review helpful? Yes
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you, we look forward to your next stay with us. We are all happy you enjoyed the level of service and services we provide. Best regards, Kevin. More 

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Additional Information about Sheraton Montreal Airport Hotel

Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Montreal Airport Hotel 3.5*
Number of rooms: 465
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Also Known As:
Hilton Montreal Airport
Hilton Dorval
Dorval Hilton
Hotel Montreal Aeroport Airport

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