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Sheraton Montreal Airport Hotel

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555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
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Very nice
(6)
Sheraton Montreal Airport Hotel
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Sheraton Montreal Airport Hotel
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375 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania, United States
Top Contributor
63 reviews 63 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sheraton near the Montreal Airport is a very nice hotel that is renovated and up to date. There are good amenities such as the pool and gym which are nice after a day of travel. The rooms are very well kept and comfortable. The hotel bar is nice and can have a good crowd depending on the time. The... More 

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Miami
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel was GREAT – the front office team was so helpful and responsive as was anyone and everyone else we encountered. (Samantha for helping us book, Michel for assistance, and another amazing team member i forgot her name - curly hair was working all weekend and AMAZING!) - Jean Pierre is very welcoming! New Rooms, Great Restaurant, Doesn't feel... More 

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Ottawa, Ontario Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a reservation at the Sheraton. When I got to the airport, I called the Sheraton to ask about the shuttle. I was told that it came every 15 minutes. After waiting for about 30 minutes, I took a cab (I could see the Sheraton sign from the waiting area at the airport). The cab ride (2 minutes) was... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your review, we appreciate your feedback. So sorry for the mix up with our shuttle. It is clearly marked Sheraton on the side for your next stay with us. best regards, Kevin. More 

Cornwall, Canada
Top Contributor
67 reviews 67 reviews
34 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have given this a 4 except for the parking issue. This was our second stay at this hotel. Nicely situated for early flights. The rooms are very nice for an airport hotel. Very clean, modern and good sized. The shuttle service is also very good with short wait times, and good locations for pick up and drop off.... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

We do appreciate your feedback. i have as you pointed out apologized for the level of service you received on your stay with us. Best regards, Kevin. More 

Sao Paulo, SP
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to sleep 2 times in this hotel to wait for morning flights. The hotel is very comfortable, the airport shuttle runs really often even under show storm. The room is very cozy and perfect for a night of quality sleep even if you are waking up really early.

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review your stay with us. We do appreciate your feedback. Best regards, Kevin. More 

near ottawa
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel for many years on the eve of a vacation south. The rooms are fine, staff quite nice, parking access is good. However, the dining room food quality has gone into the hopper. Four dinners for 2 couples & each was a disaster.

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My sincere apologies for the level of service you received while dinning with us. The quality level of the food is normally appreciated by our guest as the the freshness of the product. i do hope we see you return to the hotel in the future. Best regards, Kevin. More 

Repentigny, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have been there for a night including two weeks parking as a package. However when we came back two weeks later our car had been stolen. More than that the reaction from the Hotel staff has been terrible just like we would have been parking at the next Hotel parking lot. The management must improve security like install camera... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

We are extremely upset as you are with car being stolen from our lot. We do have cameras. We have been in discussions with the police in our area to resolve this unacceptable situation that has arisen. They are working on a solution for the whole area. Once more our sincere apologies, Kevin. More 

Zurich
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To make it clear I only had two problems with this hotel which is otherwise excellent. The rooms are big, well equipped and comfortable. Especially, what I really like, they are very clean. The service was admirable and friendly, especially at the bar. The breakfast buffet can be neglected since the eggs benedictine (à la carte) are just great. Careful... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your feedback. We do appreciate the points you have raised and will certainly look into how we can better serve our clients in our parking lot during the winter months. Best regards, Kevin. More 

Ottawa, Ontario, Canada
Top Contributor
82 reviews 82 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used the park and stay promotion (week car park). The package was good for us esp. as we were returning very late. The only issue we had was leaving the parking as the ticket given by hotel staff didn't work but thee is a call button. The room was excellent. Comfortable, very clean, and the beds were soooo comfortable.

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your feedback. Much appreciated. We do hope you had a great vacation and hopefully we will be seeing you again. Best regards, Kevin. More 

KelownaBC
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Third Stay... returned three weeks later from March stay and again fantastic service and room. Always friendly and smiling Front Desk Check in agents. Room was clean and well stocked. Always ask for extra set of towels and never an issue or long wait to get the items. The restaurant food and service was great and enjoyed being able to... More 

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Wow, thank you so much for your kind review. We all really appreciate your feedback. I will pass along your kind words to all the associates who will be very proud that their dedication is being recognized. Sincerely, Kevin. More 

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