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All 8 Dorval hotels

Comfort Inn Aeroport

2.0 of 5 Hotel   |   340, Michel Jasmin | (off Cote de Liesse), Dorval, Quebec H9P 1C1, Canada
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42%
Ranked #7 of 8 hotels in Dorval
A recent review
3 of 5 stars reviewed 5 days ago
MEMathews Huntingdon, Canada
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72 people have reviewed this hotel

Traveler rating
    9
    19
    26
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Huntingdon, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

I have stayed in this hotel many times and usually enjoy it very much. It's comfortable, affordable and well placed. The rooms are clean and mostly well kept with minor fixes required. This last trip was an interesting experience. On one hand I have to give two thumbs up to the front desk crew. They were very helpful assisting us... More

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lansing
1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

My husband and I spent a couple of days in montreal as I attended a 2 day conference, although not conveniently located close to downtown (traffic was not too bad) this cute hotel felt like a little home to us. Was clean, staff very friendly. The manager of hotel even assisted in checking us in and guiding us where to... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 4, 2014

I booked this hotel for two reasons only: it is near the Montreal airport, and the hotel website advertises that they have shuttle service to the airport. I had a 9:45 am flight out of Montreal the morning after my one night stay. But I got an ugly surprise when I checked in - no shuttle. I discovered that the... More

Was this review helpful? Yes 1
Manager330, General Manager at Comfort Inn Aeroport, responded to this review

It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel comments such as yours allows us to access where we have opportunities to make improvements. I would like to... More

Adelaide, South Australia, Australia
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 2, 2014

Needed something near Montreal for one night at a reasonable price and this one fitted the bill. Nothing special here except for Matthew on the reception when we checked in at around 2200 hrs. Matthew delivered service which was definitely quite exceptional. I had no canadian dollars or Canadian credit cards and he smoothly handled my chopping and changing how... More

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Manager330, General Manager at Comfort Inn Aeroport, responded to this review

I would like to thank you for choosing Comfort Inn Airport for your recent trip to Montreal and also for then taking the time to write a review of our property. It was our pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kind words about Matthew. I... More

Mtl
1 review
1 of 5 stars Reviewed May 23, 2014 via mobile

I booked a non smoker room and ended up with a smoker room. It ws 2 AM, too tired to change it. Then, on my return, at 1:30 AM, shuttle make me walk all the way to door 7 and never shows up... Never again!!!

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Manager330, General Manager at Comfort Inn Aeroport, responded to this review

As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Thank you for taking the time to provide feedback regarding our hotel and shuttle service. I am certainly disappointed that your stay was not all it could have been. Without comments such as yours, we would be... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 25, 2014

As Choice Elite members, we have learned that there are different classes of Comfort Inn. The Comfort Inn Aeroport in Montreal is near the bottom of the list. We were very disappointed. First off, the hotel is not at the aeroport at all, but a couple of kilometers away. It is not on Cote de Liesse Street, but Michel Jasmine... More

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Manager330, General Manager at Comfort Inn Aeroport, responded to this review

Feedback such as this is very helpful when we are considering what improvements can be made to enhance the experience of our guests We are sorry to hear about the plumbing issues you described, and your frustration that we failed to notice it. Upon review of your comments, and to learn from this opportunity, we are in the process of... More

Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

I stayed here for three nights with my girlfriend. The room was very spacious, washrooms were very clean and tidy, and the addition of an in-room microwave and fridge was a really convenient feature. The bi-lingual Hotel staff was friendly and professional, with prompt and efficient service. the complementary breakfast was also a very welcomed addition to the stay, as... More

Was this review helpful? Yes 2
cn330, General Manager at Comfort Inn Aeroport, responded to this review

It was very rewarding to learn that you have indeed enjoyed your stay. Many thanks for choosing to stay with us and taking the time to leave your feedback ! Nadia Francolini General Manager More

Ottawa, Canada
Top Contributor
188 reviews 188 reviews
187 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed September 29, 2013

Booked via the Choice Hotel website for 90$. Used this hotel on my return from PHL, given my late arrival time. The first thing you note is the ugly lobby, not dirty but old, the uninviting guest computer (which is a pay per use...come on this is a Comfort Inn, not the Ritz Carlton), and the rather cold guest service... More

Was this review helpful? Yes 1
Manager330, General Manager at Comfort Inn Aeroport, responded to this review

I would like to deeply apologize as our goal is to exceed guest expectations and is evident that through your well founded comments we did not meet them. Thank you so much for your review, we appreciate your feedback, without it we can not improve our product or service. Kindest Regards, Nadia Francolini General Manager More

Myrtle Beach, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 22, 2013

We are used to the Comfort Inn being consistently good and did not check Trip Advisor before booking this hotel. It is conveniently located to the Airport and they have a good shuttle service but that is it. The hotel has no elevator and everything looks worn out and beyond the wear date. Our room had a smoke detector hanging... More

Was this review helpful? Yes 1
Manager330, General Manager at Comfort Inn Aeroport, responded to this review

It is always our pleasure to receive guest feedback and we certainly take this feedback seriously to aid in our continuous improvement. While we know we are in need of a facelift and are planning the improvements, we do our best to to make up for these shortcomings by providing clean rooms and excellent customer service. Thank you for your... More

Kelowna, BC
Top Contributor
88 reviews 88 reviews
48 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 17, 2013

I didn't check TA before booking here - it was last minute for me - I would probably not have booked here if I'd looked. Having said that, the room was large, the bed and pillows very comfortable. The room did not smell of 'old hotel' or of strong air freshner. TThe carpet in the hall has seen much better... More

Was this review helpful? Yes
Manager330, General Manager at Comfort Inn Aeroport, responded to this review

As General Manager, guest comments are invaluable to me. Thank you for taking the time to share your experience with us and I am pleased that you had an a postive overall experience.I apologize for the housekeeping issues you encountered. We will be sure to address this with our staff. We hope to see you again. Nadia Francolini General Manager More

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Additional Information about Comfort Inn Aeroport

Address: 340, Michel Jasmin | (off Cote de Liesse), Dorval, Quebec H9P 1C1, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Aeroport 2*
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Also Known As:
Comfort Inn Aeroport Hotel Dorval
Comfort Inn Dorval
Dorval Comfort Inn
Aeroport Comfort Inn

32 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Conveniently located only 5 minutes from Pierre Elliott Trudeau International Airport in Dorval, we offer FREE shuttle service. We offer FREE continental breakfast. We offer tastefully decorated and comfortable rooms with two double beds or one queen sized bed with a sofa-bed that can accommodate one person. Also available FREE High-Speed Internet access. The Comfort Inn Dorval Airport is a pet friendly hotel. So come along and stay a while, you'll be glad you did! The Sleep & Fly Package: An excellent package for your clients who want worry free travel. One night’s stay at the hotel, before or after their trip (advance reservations required) Long term parking for two (1) week. Free shuttle service to and from the hotel (5 :15am to 1 :00am) ... more   less 
Number of rooms
97

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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