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All 7 Drummondville hotels

BEST WESTERN PLUS Hotel Universel Drummondville

3.0 of 5 Hotel   |   915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
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68%
Ranked #3 of 7 hotels in Drummondville
A recent review
5 of 5 stars reviewed 6 days ago
Brenda T Pictou, Canada
  • Reviews (89)
  • Photos (42)
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  • Room tips (11)
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89 people have reviewed this hotel

Traveler rating
    23
    36
    16
    5
    9
See reviews for
33
22
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Pictou, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stopped at Best Western Plus in Drummondville on our way from Nova Scotia to Toronto. I googled it first and it had a great rate and great reviews. We arrived a short while later and were booked into a beautiful room with two SUPER BIG AND SUPER COMFORTABLE queen size memory foam beds that you could just melt into.... More

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Corner Brook, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We, (my wife and I) have stayed here twice, July 2013 and April 2012 (the 'When did you travel' will not accept either of those dates). We consider it very good value for money. The in house restaurant is a little 'pricey' but the food and service were excellent on both occasions so well worth the money. Should we require... More

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Fall River, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the second time we have stayed here and we recommend reserving ahead of time. We didn't/couldn't the first time and paid twice as much. It's a great place to stay, with an in-house restaurant, pool and secure parking. The king sizes bed in our room has to be the best, most comfortable hotel bed we have ever slept... More

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New Glasgow, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 28, 2014

We enjoyed our stay. Very nice clean room. Comfortable bed. Our room opened onto the very large indoor pool area, which was lovely. There was an outdoor table and chairs for each room. Staff were very helpful when we called to ask about a problem with the TV, which they were able to fix quickly with some easy to follow... More

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Montreal, Canada
Top Contributor
50 reviews 50 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 27, 2014

Clean room, very comfy bed, nice staff, easily accessible Wi-FI service in your room and elsewhere in hotel, good breakfasts which were included with my room and free newspaper in French and English. Right across a major shopping mall and near many restaurants. Great value.

Was this review helpful? Yes 1
Summerside, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 17, 2014

We booked this hotel because it allowed pets and was about half way from PEI to Ontario. The room was well appointed although in need of a bit of paint. The front desk staff was very good with no problem helping us in english. Our room had direct access to the outside which was a real plus when walking our... More

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 15, 2013

Our night was a noisy one - it looked like there may have been a hockey tournament the next day and the was a lot of running up and down the halls and shouting. That said, this wasn't the hotels fault. The bilingual staff were very friendly with a super fast check-in process. The room was pretty standard for best... More

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Moncton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed at the hotel on September 12 , 2013 on our way home from Sudbury Ontario to Moncton NB. It is situated off the highway at half way which was convenient. It is a bit dated but we had a nice quiet room with two comfortable beds and lot of pillow which was nice if you want to watch... More

Was this review helpful? Yes 1
Joannie B, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Bonjour Thank you for taking the time to complete this reviews following your visit to the Best Western Plus Hôtel Universel. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. The restaurant ‘La Verrière’ offers a varied menu... More

Bloomfield Ridge, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

We decided to overnight here as it was close to the highway and we were just staying one night . The rooms were clean and the staff was very helpful . We were worried that there might be a language problem but that was not the case at all . All staff was very helpful .

Was this review helpful? Yes 1
Joannie B, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Bonjour Thank you for you cooperation in taking the time to complete our comment card following your visit to the Best Western Plus Hôtel Universel. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. All front desk employee... More

Montreal, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 16, 2013

Spending the night in Drummondville was a last minute decision and there wasn't very much hotel availability the weekend that I visited the area. First, I booked my room via Priceline. I found the rate a little higher than warranted for the area, but there were few options at that point. What I didn't realize when I made the reservation... More

Was this review helpful? Yes 2
Joannie B, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Bonjour Thank you for your comments concerning your stay at the Best Western Plus Hôtel Universel Drummondville. We appreciate you taking the time to write and hope you will accept our apologies for any inconvenience your experienced. We are disappointed we failed to give you the fine attention and considerations we strive for with all our guest have a good... More

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Additional Information about BEST WESTERN PLUS Hotel Universel Drummondville

Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Phone Number:
Location: Canada > Quebec > Drummondville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel Universel Drummondville 3*
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Also Known As:
Best Western Drummondville
Drummondville Best Western
Best Western Hotel Drummondville
BEST WESTERN PLUS Hotel Universel Drummondville Quebec

42 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Universel is located halfway between Quebec and Montreal, right off Highway 20. Its geographic situation is the ideal place of encounter for the travelers.The Hotel offers an adapted service for either business or pleasure with its 109 rooms and 7 suites, one of which has a double whirlpool bath. Personalized services, competitive rates, an indoor pool and a Jacuzzi are advantages that you will benefit from. ... more   less 
Number of rooms
118

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