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BEST WESTERN PLUS Hotel Universel Drummondville

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915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
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1 room 1 adult
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BEST WESTERN PLUS Hotel Universel Drummondville
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178 Reviews from our TripAdvisor Community

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Sussex Corner
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stopped in Drummondville on our return trip to Atlantic Canada. Because of our recent experience at the BWP in Cornwall, we decided to try the Best Western Plus in Drummondville. We were not disappointed! Room was nice, bed extremely comfortable, we ate in the "pub" the food was good the service was great. Highly recommended,

Helpful?
1 Thank Mark F
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about your last stay with us. It's a pleasure for us to see our guest having an enjoyable stay. Next time, don't hesitate to stop in Drummondville, it will be a pleasure to welcome you at the Best Western. Rachelle Larivière Lodging Manager More 

Ontario
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 25, 2015

We stayed here twice in December when travelling to NB. The hotel is conveniently located right off of hwy 20. Extremely clean with very friendly staff. They have a small gym and a very nice swimming pool. There is both a pub and a restaurant on site to enjoy. Would recommend this hotel to anyone staying in the area, its... More 

Helpful?
2 Thank jeff_on
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good afternoon, I would like to thank you very very much for your great comments about our hotel. It's always a pleasure for us to see our guest having an enjoyable stay. Please don't hesitate to get in touch with me and it will be a pleasure for me to take care of your next reservation. We appreciate your loyalty... More 

Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 15, 2015

Really liked the convenience of this hotel being right off the highway, half way between Montreal and Quebec City. We stayed here twice, and every time the room was clean, quiet, and the beds very comfortable. Breakfast buffet was decent, but for those who don't like hotel breakfast, there are other options within walking distance (diner, McDonalds, etc.). Indoor pool... More 

Helpful?
1 Thank ssb1916
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you very much for your great comments about our location, our food and the comfort of our rooms. It will be a pleasure to welcome you again. Have a merry Christmas Time. Rachelle Larivière Lodging Manager More 

Toronto, Canada
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 5, 2015

We stay at this hotel several times a year as it is located right off the highway. The hotel is always clean, staff are friendly and there are plenty of amenities within a short distance. The on site restaurant is also very good. We would not hesitate to recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank jays201517
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about our location, our food and the proprety of our rooms. It's really important to us to make you feel good and to give you a professionnal service. It will be a pleasure to welcome you again. Please accept my best regards, Rachelle Larivière Lodging Manager More 

London, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 4, 2015

Most understanding when one has covered a lot of kilometers, and attentive. The only thing I would change out if they remodel is the dividing wall between the shower/bath and the vanity and toilet. Makes that one part cramped. Otherwise I am giving them a high 4....

Helpful?
Thank Diane E
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you very much for your great review about our attentive staff. It's always a pleasure for us to see our guest having an enjoyable stay. Next time you will pass at Drummondville,it will be a pleasure to welcome you again at the Best Western Plus Hotel Universel. Best regards, Rachelle Larivière Lodging Manager More 

Sydney, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 31, 2015

An expensive hotel since breakfast is not included. Internet was slower than normal. Room clean and bed comfortable. I am a Diamond rewards member yet there was no recognition of this commitment to Best Western hotels.

Review collected in partnership with Best Western

Helpful?
Thank Norm J
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, I'm really sorry that you did'nt enjoy your last stay as much. Best Western members are really important to us and i want you to have a better experience of lodging in our Hotels. Next time you make a reservation, please don't hesitate to contact me and it will be a pleasure for me to take care of... More 

Kirkland, Canada
1 review
5 of 5 stars Reviewed October 28, 2015

We arrived at the hotel and were greeted with a very friendly staff. The paperwork was already done and our room keys were prepared. The staff explained all of the services that were available and what times were open for the pool and gym. Excellent service throughout.

Review collected in partnership with Best Western

Helpful?
Thank Pierre B
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great review about the staff. It's very important to us to give all the good informations to our guests about our facilities and to take care of them. It will be a real pleasure to welcome you again. Please accept my best regards, Rachelle Larivière Lodging Manager More 

Toronto, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 26, 2015

My wife and I visited this hotel on our way to Tadoussac, coming from New Hampshire. It is quite conveniently located right next to the highway. The check in and check out were fast and expedite. The staff were very friendly and helpful. The room was clean. The parking lot very, very ample. Breakfast was very good. Overall a good... More 

Helpful?
Thank Caballero_Hispano
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about the location of the hotel, the staff and the food. It's always a pleasure to see our guest having an enjoyable stay. It will be a pleasure to welcome you and your wife again. Best regards, Rachelle Larivière Lodging Manager More 

Hamilton, Canada
Level Contributor
456 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
5 of 5 stars Reviewed October 7, 2015

This is an excellent hotel that is close to Highway 20, a major shopping mall, restaurants and gas stations. The rooms are pretty standard North American hotel size and are clean and well appointed. The WiFi works very well (at least in the room we had). The hotel is used for conferences and so there are some good sized meeting... More 

Helpful?
Thank trainfan2000
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about the hotel and the services. It's always a pleasure to see our guest having an enjoyable stay. From all the team of the Best Western Plus Hotel Universel, please accept our best regards. Rachelle Larivière Lodging Manager More 

Cambridge, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 4, 2015

I usually stay at Best Western when possible because of the value, exercise room, great service and quality of the rooms. The Wifi is great, the rooms are always spotless and the TV channels have sports.

Review collected in partnership with Best Western

Helpful?
Thank Topcat1932
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about the price, the gym, the rooms and the quality of our guest service. When you will comeback it will be a real pleasure to welcome you again at the Best Western in Drummondville. Please accept my best regards, Rachelle Larivière Lodging Manager More 

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