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BEST WESTERN PLUS Hotel Universel Drummondville

3.0 of 5
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915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
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BEST WESTERN PLUS Hotel Universel Drummondville
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Ranked #3 of 7 Hotels in Drummondville
A recent review
5 of 5 stars reviewed 1 week ago
Antoine A Quebec, Canada
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122 reviews from our community

Traveler rating
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    49
    23
    6
    9
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39
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4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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Quebec, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Hotel and rooms are clean.Staff is welcoming. There are nice facilities (pool), although the gym is very small. Overall, the hotel is offering a very decent quality for the price paid. I would recommend for business and leisure.

Review collected in partnership with Best Western

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gtz1992
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

We were there a couple of weeks ago for the Jeux de Quebec & stayed two nights. Very clean & very well priced! Being a pet friendly hotel was also a huge plus. Rooms were clean, bed was comfortable nice pool. Location was great! close to shopping and restaurants.

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Fredericton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 8, 2015

Used the hotel as a stop on a trip from Ottawa to the Maritimes. The price was decent and the beds were very comfortable. Very clean room and good pool made the evening enjoable. My only complaint was a dog barking and howling in the hotel when we were trying to sleep. Despite calling the front desk 3 times. the... More 

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Montreal, Canada
Top Contributor
64 reviews 64 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 4, 2015

This is a standard mid-range hotel that met expectations and served our needs. The room was average in size, but nice memory-foam beds and decent pillows/bedding. Bathroom was small but updated and clean. Kids enjoyed the small pool/hotub. Location was handy to main routes but not too busy/noisy. Small fridge was nice to have (keeping food let us keep restaurant... More 

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Laval, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 23, 2014 via mobile

Well locate downtown Drummondville Near restaurants and shopping centers The room are quite a good size and the bed really comfortable. There's a swimming pool and a jacuzzi but didn't have the time to enjoy it. The setting big and convenient. The restaurant offer for breakfast and lunch a nice warm buffet with variety and nice dessert table really good.... More 

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Ottawa, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 23, 2014

Very clean, easy to get to, Tim's and gas very close. It was a great stopping place for us! I would stay there again. The only drawback was that it was a bit pricey. There was a discount for breakfast in the restaurant but we didn't use it due to timing.

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Durham, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 17, 2014

With seemingly endless rows of cars in its parking lot, the receptionist checked us in and directed us to the Hotel's private, free, parking lot. It was fast and easy and we were in our room quickly and efficiently. As it turned out, there were several parties going on at the same time. Wishing to go to sleep early, we... More 

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New York, NY
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed December 9, 2014

We spent just one night here before visiting friends in Drummondville. We arrived relatively late in the evening in the middle of a holiday party which was a bit worrisome since it was pretty noisy and there were lots of people out front smoking. They gave us a room on the ground floor away from the action, and it was... More 

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Glendora, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 28, 2014

We are part of a tour group. Unfriendly staff response when we call down to say the internet password is not working. Instead of checking on it or validate that this the fact, I get, "I don't know. This is your group password for the internet password." Bath tub has drainage issue. Water seems to accumulate and slowly going down.... More 

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Kincardine, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2014

Convenient location off highway although no road noise at all; restaurant on site and others within walking distance. TV channels were basically French - to be expected - after all you are in Quebec! Would stay there again.

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