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Quality Suites Montreal Aeroport

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6300 Rte Transcanadienne, Pointe Claire, Quebec H9R 1B9, Canada
Best prices for: 1 room 1 guest
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Quality Suites Montreal Aeroport
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Quality Suites Montreal Aeroport
Quality Suites Montreal Aeroport
Quality Suites Montreal Aeroport
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138 reviews from our community

Traveler rating
    44
    55
    21
    13
    5
See reviews for
33
29
10
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • Spanish first
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    (138)
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    (40)
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    (36)
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    (31)
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Marmora
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel which was booked for me. Was meet at front desk by friendly staff and check in was a breeze as well as the check out. Room was very clean and well appointed. Bathroom was very clean and well stocked. Never really got to use much of the facility as was there with a large group and... More 

Was this review helpful? Yes
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us. It is great to hear how much you enjoyed staying with us. Positive comments such as these serve as encouragement to our entire staff. We hope to see you again soon. Regards, Alan Noel Front Office Manager More 

Ontario, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel as a stop over while travelling to Quebec city and also on my return home.I had no idea what to expect as it was booked through my office. From the very start I found the young lady at the front desk very courteous, friendly and efficient, there were multiple families with young children in the... More 

Was this review helpful? Yes
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us. It is always great to hear positive feedback from our guests. I would like to welcome you to our hotel and hope to see you again soon. Regards, Alan Noel Front Office Manager More 

Moncton, Canada
Top Contributor
124 reviews 124 reviews
42 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Guess after they spent all the money on the look of the lobby, there wasn't a dollar left to buy a water pitcher to greet thirsty travellers. Let alone a coffee station as I used to get it every where else in hotels of this chain. Check in was rushed and not friendly, no appreciation of any kind was shown... More 

Was this review helpful? Yes 1
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you for taking the time to review your stay with us. We are very sorry to hear that your stay was not an enjoyable one. We pride ourselves on customer service and so it is very disheartening that you were not properly greeted upon your check-in. As for the coffee in the lobby, it is brand standard to not... More 

Montreal
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed April 17, 2015

When I read the banner ' we've just finished renovating the lobby' I feared they had spent money on the lobby instead of the rooms. I was not disappointed. From the miserable unfriendly greeting on arrival, the tired room, traffic roar from the highway alongside, French only WiFi login - it was pretty poor all round.

Was this review helpful? Yes 4
ClaudineDumouchel, General Manager at Quality Suites Montreal Aeroport, responded to this review

Dear Vannes, Thank you for taking the time to complete a comment on your recent stay at Quality Suites Montreal Aeroport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. The hotel had spend over half a million dollars of renovations in its Lobby, meeting rooms, Gym and reception as... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 9, 2015

We have stayed at this hotel several times. Overall the rooms are decent, although they really should invest in some quality duvets as it is cold and the blankets are thin. They have just renovated the lobby and it is very nice. On a previous visit we noticed some problems with the restaurant/bar staff. This time we went into the... More 

Was this review helpful? Yes 2
ClaudineDumouchel, General Manager at Quality Suites Montreal Aeroport, responded to this review

Dear Susan, Thank you for taking the time to complete a comment on your recent stay at Quality Suites Montreal Aeroport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the restaurant staff on your recent visit. I have shared your feedback with restaurant owners to ensure we handle these types of situations... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed at this hotel for the first time and it was very pleasant. Reception staff were nice and helpful. Room was very clean and met all of our expectations. Ordered room service one morning and everything was to our liking. Good location, ample parking and easy to get to. Will stay again.

Was this review helpful? Yes 1
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

We would like to thank you for choosing Quality Suites Montreal AIrport for your recent trip to Pointe-Claire and also for then taking the time to write a review of our property. We are happy to hear that you enjoyed your time with us and were satisfied with all aspects of your stay. We would be honored to have you... More 

Iqaluit, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 14, 2015

We stayed at this hotel with a hockey team when there was a tournament going on at the nearby Pierrefonds Sportsplex. The hotel was okay for a sports team but the restaurant just couldn't handle having a dozen people showing up for breakfast. The place was not busy at all but it took a long time to get any service,... More 

Was this review helpful? Yes 1
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement. Be assured that your comment on the restaurant will be forwarded to the person in charge. We would welcome the opportunity to make amends should your travels ever bring you back to Pointe-Claire. To this end, please... More 

Burlington, Vermont
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed here for one night and parked here. We thought the hotel is next to the airport but it isn't, it is a 15 minute drive. There are closer hotels to the airport. When we went the lobby was being renovated and was in a terrible state- I am surprised they kept it open in this condition. The room... More 

Was this review helpful? Yes
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations. Being in renovation, we do understand that the condition of our lobby was not ideal but we tried to make it as guest friendly as possible.We sincerely apologize for the inconveniences it... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

Huge suites offered which include a kitchenette, dining room, living room and desperate sleeping quarters. Close proximity to shopping and food. Spotless room, a bit outdated but fantastic nonetheless. We'd stay here again in a heartbeat.

Was this review helpful? Yes 3
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us. We are extremely happy that we satisfied your accommodation needs whilst visiting Montreal's West-Island. Please do not hesitate to contact us regarding future reservations. Sincerely, Alan Noel Front Office Manager Quality Suites MTL Airport More 

Inidanapolis
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 22, 2015

I normally try to stay in one of the larger corporate properties when traveling and avoid unknowns, but this property has friendly service; large, quiet clean rooms (I tried a suite); restaurant food was equally good -- both breakfast and dinner -- making the Quality Inn a good value that I'd recommend to anyone staying in the area.

Was this review helpful? Yes 1
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us at the Quality Suites. It is our pleasure that your stay was enjoyable. I will be sure to transmit your comments to the restaurant as well. They will be very glad to hear it. Once again, thank you for choosing the Quality Suites Montreal Airport. Alan... More 

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