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Quality Suites Montreal Aeroport

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6300 Rte Transcanadienne, Pointe Claire, Quebec H9R 1B9, Canada
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Quality Suites Montreal Aeroport
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Quality Suites Montreal Aeroport
Quality Suites Montreal Aeroport
Quality Suites Montreal Aeroport
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134 reviews from our community

Traveler rating
    43
    53
    21
    12
    5
See reviews for
33
29
10
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Montreal
Contributor
16 reviews 16 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 1 week ago

When I read the banner ' we've just finished renovating the lobby' I feared they had spent money on the lobby instead of the rooms. I was not disappointed. From the miserable unfriendly greeting on arrival, the tired room, traffic roar from the highway alongside, French only WiFi login - it was pretty poor all round.

Was this review helpful? Yes 3
ClaudineDumouchel, General Manager at Quality Suites Montreal Aeroport, responded to this review

Dear Vannes, Thank you for taking the time to complete a comment on your recent stay at Quality Suites Montreal Aeroport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. The hotel had spend over half a million dollars of renovations in its Lobby, meeting rooms, Gym and reception as... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times. Overall the rooms are decent, although they really should invest in some quality duvets as it is cold and the blankets are thin. They have just renovated the lobby and it is very nice. On a previous visit we noticed some problems with the restaurant/bar staff. This time we went into the... More 

Was this review helpful? Yes 1
ClaudineDumouchel, General Manager at Quality Suites Montreal Aeroport, responded to this review

Dear Susan, Thank you for taking the time to complete a comment on your recent stay at Quality Suites Montreal Aeroport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the restaurant staff on your recent visit. I have shared your feedback with restaurant owners to ensure we handle these types of situations... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for the first time and it was very pleasant. Reception staff were nice and helpful. Room was very clean and met all of our expectations. Ordered room service one morning and everything was to our liking. Good location, ample parking and easy to get to. Will stay again.

Was this review helpful? Yes 1
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

We would like to thank you for choosing Quality Suites Montreal AIrport for your recent trip to Pointe-Claire and also for then taking the time to write a review of our property. We are happy to hear that you enjoyed your time with us and were satisfied with all aspects of your stay. We would be honored to have you... More 

Iqaluit, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 14, 2015

We stayed at this hotel with a hockey team when there was a tournament going on at the nearby Pierrefonds Sportsplex. The hotel was okay for a sports team but the restaurant just couldn't handle having a dozen people showing up for breakfast. The place was not busy at all but it took a long time to get any service,... More 

Was this review helpful? Yes 1
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement. Be assured that your comment on the restaurant will be forwarded to the person in charge. We would welcome the opportunity to make amends should your travels ever bring you back to Pointe-Claire. To this end, please... More 

Burlington, Vermont
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed here for one night and parked here. We thought the hotel is next to the airport but it isn't, it is a 15 minute drive. There are closer hotels to the airport. When we went the lobby was being renovated and was in a terrible state- I am surprised they kept it open in this condition. The room... More 

Was this review helpful? Yes
ClaudineDumouchel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations. Being in renovation, we do understand that the condition of our lobby was not ideal but we tried to make it as guest friendly as possible.We sincerely apologize for the inconveniences it... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

Huge suites offered which include a kitchenette, dining room, living room and desperate sleeping quarters. Close proximity to shopping and food. Spotless room, a bit outdated but fantastic nonetheless. We'd stay here again in a heartbeat.

Was this review helpful? Yes 3
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us. We are extremely happy that we satisfied your accommodation needs whilst visiting Montreal's West-Island. Please do not hesitate to contact us regarding future reservations. Sincerely, Alan Noel Front Office Manager Quality Suites MTL Airport More 

Inidanapolis
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 22, 2015

I normally try to stay in one of the larger corporate properties when traveling and avoid unknowns, but this property has friendly service; large, quiet clean rooms (I tried a suite); restaurant food was equally good -- both breakfast and dinner -- making the Quality Inn a good value that I'd recommend to anyone staying in the area.

Was this review helpful? Yes 1
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us at the Quality Suites. It is our pleasure that your stay was enjoyable. I will be sure to transmit your comments to the restaurant as well. They will be very glad to hear it. Once again, thank you for choosing the Quality Suites Montreal Airport. Alan... More 

Bathurst, New Brunswick
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

we really enjoyed our recent stay at this hotel. rooms were excellent. really loved the closed off bedroom with a tv. having a dinning table and microwave and small fridge was very helpful. The only downfall for this hotel was the restaurant, it was very expensive and not the best service. We ordered an ice cream and it cost $10.00.... More 

Was this review helpful? Yes 1
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to review your stay with us. We are very happy to hear that you and your team enjoyed the accommodations. I do however, apologize on behalf of the restaurant. I will put them up to speed with your comment so as to work on a solution. Thank you again for taking the... More 

Manlius, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 31, 2014

Three of us spent one night at this establishment recently. This is a good basic hotel although a little dated in decor. Service is friendly but not over bearing. This hotel is not really an airport hotel (it is about 20 minutes away). Decent value for the price.

Was this review helpful? Yes 1
AlanGNoel, Front Office Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you for taking the time to review your stay with us. It is with feedback like yours that we can continue to improve ourselves to give the best guest experience possible. We hope to see you again after our renovations. Sincerely, Alan Noel Front Office Manager More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 28, 2014

The hotel is close to the airport and about 20 minutes from downtown. There's no public transport nearby, so your only option to get to the hotel from downtown is using taxi (around CAD 40). Not all taxi drivers in Montreal speak English, so make sure you have the exact address of the hotel written down somewhere. I had a... More 

Was this review helpful? Yes
AlanGNoel, General Manager at Quality Suites Montreal Aeroport, responded to this review

Thank you so much for taking the time to write a review about your stay. I would like to apologize for the issue you had with our wi-fi network, it is usually easy to connect to and fast. I am glad to hear that the rest of your stay was enjoyable. As for public transportation, you can definitely reach the... More 

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