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Holiday Inn Pointe Claire Montreal Airport

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6700 Trans Canada Hwy, Pointe Claire, Quebec H9R 1C2, Canada
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Holiday Inn Pointe Claire Montreal Airport
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Holiday Inn Pointe Claire Montreal Airport
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176 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here July 30,2015 and it was a great stay. We stayed at 12th floor, we slept good in 2 comfy beds. I would like to thank Moises for allowing us to check in early and to all the staffs as well for the friendly and good service. I requested extra towel and it came so quickly. If ever... More 

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Burlington, Vermont
1 review
2 of 5 stars Reviewed 1 week ago NEW

I stayed here last year and the stay was great. This year not as good. First, when I checked in the guaranteed room I had booked was not available and I was put in a room that did not fit my needs. When you guarantee a room type, you expect it to be available when you check in. Also, the... More 

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Paulina R, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review

Dear Valued Guest, Thank you for your recent stay at our hotel. It seems like we fell below your expectation. We are sorry for the inconveniences you encountered during your stay. Your feedback is very important to us and we take all feedback very seriously. Your comments will be forwarded to the appropriate Department Head. We thank you for your... More 

Montreal, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Newly renovated holiday inn in the west island. Rooms are clean and comfortable. Had breakfast twice continental and hot buffet with an omelette chef. Food and service were great. Would recommend this hotel for families sports teams or business. My only complaint would be that the fitness centre is pretty sparsely equipped and needs more gear.

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Ottawa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The property was impeccably clean and well-maintained, like it's just been renovated. Everything inside and outside our six rooms was well-placed and worked well, including the critically-important WiFi service. Everyone in our group loved the breakfast and were happy with the restaurant and its staff. The kids loved the swimming pool. The free parking was a welcome edition.

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Winchester, Virginia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Montreal hotels are outrageously priced for families on vacation so we found this jewel in Pointe Claire. It's about 30 minutes from the city and can be difficult to get to even though it is on the highway but your GPS will take care of that problem. The staff (Maria and others) are incredibly professional, friendly, helpful and and the... More 

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Canada
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at this property several times now. It has been nicely renovated and is very modern and inviting. The rooms are clean and comfortable, HOWEVER, do not take a room facing the highway. All we could hear all night long was the sound of cars and trucks speeding down the Trans Canada highway. We did not notice this... More 

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Paulina R, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review

Dear Valued guest, Thank you for taking the time to provide feedback on your stay and also for your loyalty. It is unfortunate the noise from the road prevented you from fully enjoying your time at the hotel. We appreciate your kind words about the renovations and the cleanliness of the hotel. We take all of the reviews we receive... More 

TORONTO
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed staying at this hotel during the Formula 1 weekend 2015. We stayed for 2 nights and it was perfect for our needs. We stayed in a King room which had a microwave and fridge which was perfect as we unpacked our cooler from home. The room was clean and comfortable. Check in was easy and the customer... More 

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Whistler, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Nicely renovated hotel but we had no hot water and no soap. When we contacted the staff they were edgy and ill equipped to deal with the problem. Seems like the customer service was from a manual. It would have been nice to have felt that they cared. A cold shower is a crummy way to start the day.

Was this review helpful? Yes 2
Paulina R, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at our hotel. We appreciate your comment on the renovations. We are so sorry for the inconveniences caused to you, we would love to regain your faith in our hotel and hope you will give us another opportunity. Kind regards, More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 30, 2015

This is a pleasant hotel in an commercial development next to the highway. The rooms and public areas are very clean and modern. We stayed in a suite and it was a little small, but livable. It had a mini kitchen with microwave, fridge, sink, and cabinets, which was a nice amenity. Only one bathroom in the suite. There is... More 

Was this review helpful? Yes 1
St. John's, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2015

Great hotel, would highly recommend for any type of traveler. The hotel was very up-to-date with all the amenities that you can think of. The restaurant was extremely delicious within its breakfast and dinner menu, seriously an A+. The room was very clean, organized and possessed no odor. The staff on site were very courteous and friendly and seriously could... More 

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