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All 3 Pointe Claire hotels

Comfort Inn Montreal Aeroport

2.0 of 5 Hotel   |   700 St. Jean boul., Pointe Claire, Quebec H9R 3K2, Canada
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Ranked #3 of 3 hotels in Pointe Claire
A recent review
5 of 5 stars reviewed 3 weeks ago
Zoe O Sydney Mines, Canada
  • Reviews (86)
  • Photos (28)
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86 people have reviewed this hotel

Traveler rating
    9
    32
    23
    13
    9
See reviews for
29
20
14
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Sydney Mines, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel in Pointe Claire is starting to look old and worn out but the clean rooms and excellent customer service makes up for the not-so-modern appearance. I would like to thank Lucy at the front desk for being so nice and moving us to a bottom floor room when I told her about my husbands knee problems! Every staff... More

Was this review helpful? Yes 2
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for reviewing our hotel on Trip Advisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will be sure to pass along your kind comments to Lucie - I'm always happy to hear positive... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very basic and well-worn motel... For example carpet at top of the stair entry into the second floor is threadbare and there is a strange aroma in that spot. The rooms were basic, but comfortable. AC unit quiet noisy and fittings in bathroom are cheaply made and the worse for wear. The breakfast room is packed and... More

Was this review helpful? Yes 2
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for reviewing our hotel on Trip Advisor. Guest feedback is very important to us. We do realize that our breakfast room is quite small and I apologize if you did not enjoy the food selection. I assure you that this is not an issue that we are ignoring. This upcoming fall, we are scheduled to start some renovations... More

Manlius, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were in town for a wedding and booked at the Comfort Inn last minute. Very average hotel. Relatively clean but dated motel type establishment. Cracked porcelain in bathroom sink. Bed was somewhat comfortable but I did wake up to a broken mattress spring poking me through a hole in the mattress! I did alert the front desk when checking... More

Was this review helpful? Yes 1
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. I am sorry to hear about the spring in your bed but would like to assure you that it was reported to maintenance immediately after you checked out and informed us of the issue. I would like to take this opportunity to apologize for your discomfort. Your... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2014

I stayed only one night at this Comfort Inn. It was in a good location near a bunch of restaurants. I used the park n' fly package that includes parking and free shuttle to the airport. It was very convenient and much cheaper then parking at the airport. My room wasn't anything to brag about but it was clean and... More

Was this review helpful? Yes 3
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Here at the Comfort Inn, we know your time Is valuable so we appreciate that you took the time the review our hotel on Trip Advisor. I'm happy to hear that you had a pleasant stay. I will share your comments with the staff as they appreciate hearing positive feedback. We look forward to seeing you the next time you're... More

Markham, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

This was a weekend away for me and my husband. We were visiting friends in Pointe Claire. We stayed at the Comfort Inn because of its location but will return because of its cleanliness and great staff! Our room was located on the bottom floor and we had access to our room through a patio door. Room was very clean... More

Was this review helpful? Yes 1
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. I'm happy to hear that you had an enjoyable stay. Thank you for the lovely comments and pictures you posted, it's always great to get positive feedback. We hope to see you during your next visit to the West Island!!! More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

I stayed two nights at the Comfort Inn located in Pointe Claire. I was checked in by a very nice man named Michel. He was extremely helpful and cheery considering the late hour in which we arrived. Our room was very clean although slightly dated. Breakfast was very good - I highly reccomend the yummy waffles they serve! In the... More

Was this review helpful? Yes 2
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking time out of your busy day to write a Trip Advisor review. We are happy to hear that you enjoyed your stay and even happier to mention that starting this fall our hotel will be receiving a facelift. I'm glad you were able to take advantage our continental breakfast and that you enjoyed a glass of... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

Im on a budget and this is the only place that was a good price. Great location, clean rooms...what else do you really need ? You can also park your car at this hotel for long term parking, and take the free chuttle to the airport!

Was this review helpful? Yes 2
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Ontario, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014

I stayed here a few weeks ago with my girlfriend and had great accommodations. The price was right, the food was good, and the staff were friendly and courteous. The young lady, Meagan who worked that evening was extremely helpful to us and very friendly! Its refreshing to see fresh young faces greet you after a long day of traveling.... More

Was this review helpful? Yes 1
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a... More

Inveraray, United Kingdom
Top Contributor
69 reviews 69 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed June 19, 2014

Tired and dated hotel. Our bath had not been cleaned from the previous occupants and it was dirty and had hairs all over it. We complained to the front desk who said he would raise it with housekeeping. We went out for a meal and expected someone from housekeeping to clean the bath there and then and certainly before we... More

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that... More

Travelers are raving about these Pointe Claire hotels

Toronto, ontario
Top Contributor
63 reviews 63 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed May 13, 2014

I was very disappointed to have booked a room for 2 nights at this hotel and after seeing the room I decided that I would not stay there. As a businesswoman, I travel a lot and don't need the fancy hotels but this is below acceptable. The room smelled, appeared not clean , it was very tried and dated and... More

Was this review helpful? Yes 1
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Yes, the hotel is definitely starting to show its age although I would like to inform you that, we are planning renovations for this upcoming fall. I have shared your feedback with the housekeeping department... More

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Additional Information about Comfort Inn Montreal Aeroport

Address: 700 St. Jean boul., Pointe Claire, Quebec H9R 3K2, Canada
Phone Number:
Location: Canada > Quebec > Pointe Claire
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Montreal Aeroport 2*
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Also Known As:
Comfort Inn Montreal Aeroport Hotel Pointe Claire
Comfort Inn Pointe Claire
Pointe Claire Comfort Inn
Comfort Inn Montreal Aeroport Pointe Claire, Canada - Quebec

28 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Comfort Inn Montreal Airport, located 20 minutes to Downtown Montreal, within walking distance to Pointe-Claire Fairview shopping center and various restaurants. We offer free continental breakfast, free local calls, free parking while staying at the hotel. We provide free shuttle service to Pierre Elliott Trudeau Intl Airport, also known as Dorval airport (YUL). Room amenities include free wireless internet, iron & board, hair dryer and coffee maker. All rooms are equipped with 32in LCD television. Rooms on the 1st floor have a patio door with direct access to parking. Second floor rooms have a window that open. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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