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Comfort Inn Montreal Aeroport

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700 St. Jean boul., Pointe Claire, Quebec H9R 3K2, Canada
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1 room 1 guest
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Comfort Inn Montreal Aeroport
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the comfort inn in August and I had such a great stay. The service was great and the rooms were comfy. I had a bit of an issue one morning and the girl at the front desk, I think her name is Serena was so helpful. She seemed to really care and fixed my problem right away.... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great service! Quiet and very clean! Will be here all week and will review after my stay.so far it has been great. Would give lt thumbs up! The only thing I have been unhappy with is the parking situation.

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Hi, Thank you for taking the time to give us a feedback on your stay; it is with such letters that we are able to improve our service. As for parking situation, we have plenty of parking available. For more assistance please let the front desk know and we will be able to assist you. Have a good day. More 

Laval, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in April for 2 weeks room was spacious and clean bed comfortable furniture show sign of age but the most important thing to us was that room was clean. breakfast was ok stuff is very nice and helpful. we enjoyed our stay there and already booked our next stay for this week. looking forward to... More 

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cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review the Comfort Inn Pointe Claire on Trip Advisor. I am happy to hear that you enjoyed your stay and will be returning very soon. We look forward to seeing you again soon! More 

Kingston, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

There is not much more to say. We did a reverse park and fly but left early when we discovered the infestation. It was a damp and unpleasant room to begin with, but the cockroaches sealed the deal. Obviously, more attention needs to be paid to the cleanliness of the rooms. We definitely do not recommend!!

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cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. Although I appreciate your feedback, I am curious to know why you did not mention the alleged "infestation" prior to leaving the property? There have never been any reports of cockroaches at the Comfort Inn Pointe Claire. I would like to emphasize that this property does not... More 

Travelers are raving about these Pointe Claire hotels

Toronto, Canada
1 review
2 of 5 stars Reviewed July 21, 2015

There was a large live insect crawling on the bathroom floor. The room carpet was damp in some places. There was a foul odour in the room. The keys did not open the lock at the building entrance near our room. The hair dryer malfunctioned. My guest noticed bug bites shortly after checkout, which must have come from bed bugs... More 

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Hi, Thank you for your comments. Since we cannot verify the information about the "bed bugs" you mentioned. I need to clarify that our hotel is bed bug free. We hope to have the pleasure of welcoming you after our renovations are completed. Thank you. More 

California
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 15, 2015

We have always had good luck with comfort inns, guess that had to end. They are renovating, so can't chat about the lobby entrance. Our room was very small, worn blankets with comforters! Wifi didn't work. Evening person said it was our fault, morning person said it was down. A trip factor of marble slab into the bathroom. Parking lot... More 

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Hi, First of all I would like to thank you for taking the time to give us a feedback on your stay; it is with such letters that we are able to improve our service. Consequently, it's disappointing to learn that you're unhappy. Please be assured that the issues you've raised have been addressed, and the appropriate action will be... More 

Antigonish, Nova Scotia, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 2, 2015 via mobile

Soccer game in Montreal meant shortage of vacancies. Online price stated $109. Arrived at midnight to a smelly, moldy room that was freezing. The beds were comfy and clean. Bathtub took an hour to drain after a shower. Ceilings were stained, wallpaper peeling, mold and mildew along the ceiling. Staff was friendly. No elevator was not an issue but the... More 

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your honesty and would like to mention that we will be under-going a full renovation this upcoming fall. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Dartmouth, Nova Scotia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 30, 2015

We visited this hotel on our way to a Sports Show in Toronto. Upon arrival, the older lady on the front desk was not friendly at all and when we were in our room we noticed that there was no coffee in our room for the coffee maker. When we went to the front desk to ask for coffee, she... More 

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many upgrades to the... More 

1 review
1 of 5 stars Reviewed June 10, 2015 via mobile

I m Jignesh Do not go at this location staff is not nice room not cleaned way 2 much price better to stay in Holiday Inn Do not go at this location staff is not nice room not cleaned way 2 much price better to stay in Holiday Inn

Was this review helpful? Yes
cn334, Manager at Comfort Inn Montreal Aeroport, responded to this review

Hi Thank you for taking the time to share your comments with us. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at competitive prices. Consequently, it's disappointing to learn that you're unhappy with your last minute... More 

Caledon, Canada
1 review
4 of 5 stars Reviewed June 9, 2015

Clean rooms, accommodating and friendly staff, good breakfast and reasonable rates. we enjoyed our stay very much. Breakfast room could be larger but we had the time to wait our turn. Drive rooms were very convenient.

Was this review helpful? Yes
cn334, General Manager at Comfort Inn Montreal Aeroport, responded to this review

Hi, First of all I would like to thank you for taking the time to give us a feedback on your stay; it is with such letters that we are able to improve our service. Your comment has been shared with all of our staff & we hope to have the pleasure of welcoming you soon at our hotel. Sincerely... More 

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