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Super 8 St Jerome

2.0 of 5
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3 rue J.F. Kennedy, Saint Jerome, Quebec J7Y 4B4, Canada
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Super 8 St Jerome
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Ranked #2 of 7 Hotels in Saint Jerome
A recent review
3 of 5 stars reviewed 5 days ago
marcr147 ott
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135 reviews from our community

Traveler rating
    33
    50
    31
    17
    4
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76
24
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (44)
  • Jun-Aug only
    (34)
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    (23)
  • Dec-Feb only
    (34)
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ott
1 review
3 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel now for 3 years & it was the poorest experience this year. Many reservations in our group were wrong & there was no effort to correct them. Hotel staff was constantly complaining about any group gatherings inside & out. Overall a very negative experience. Appears to be new management & its gone downhill fast.

Review collected in partnership with Super 8

Was this review helpful? Yes
Ottawa, Canada
1 review
4 of 5 stars Reviewed March 23, 2015

We go every year for many years now and have brought friends. Very friendly staff. Water slide cool for kids. Lots of convenience... with Tim Hortons, Wendy's, McDonalds, Corner store right there in parking lot or across street. Also the new Buffet open across the street. Great location! We would go back.

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer, Thank you for your repeat visit to our hotel. We are happy that you share your experience on this site and also with your friends. We thank you and hope to welcome back again soon! Lyne Malenfant More 

Travelers are raving about these Saint Jerome hotels

Ontario
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 24, 2015

Beds are hard and pillows are horrible. Breakfast isn't the best. Only Waffles & oatmeal for hot food. Not enough tables and chairs

Review collected in partnership with Super 8

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super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank your for your remark. We are sorry that our property did not meet your expectation. My best regards, Lyne Malenfant More 

Clinton, Canada
1 review
4 of 5 stars Reviewed February 20, 2015

Hotel way great but we leave early, before breakfast, but Tim hortens is next door. I have stayed at more Wyndam records hotels in USA in Febuary why are they not giving me points towards free stay.

Review collected in partnership with Super 8

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super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for your comment about your stay. If you want to use your Wyndham points you need to ask and make your reservation only with the Central Reservation. You can use them directly at the property. That is the procedure. Welcome back with your cumulate points next time. My best regards, Lyne Malenfant More 

Gatineau
1 review
3 of 5 stars Reviewed February 4, 2015

Kids had fun, clean place, good breakfast, though few choices. Room looked a bit unfinished in terms of decorations, but more than did the job

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for your nice review. We are happy that you enjoy our services. We hope to welcome you back in a near future. My best regards, Lyne Malenfant More 

Montreal, Canada
1 review
3 of 5 stars Reviewed January 3, 2015

We are 2 adults and 2 children. Room are very well kept and clean. However the pool had way to much clorhine which made most of the kids cough. Breakfast was good however very little seating place. We ended up grabing food and eating in our room.

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for sharing your experience at our Hotel Super 8 . We look forward to see what happen at the pool and make sure that the correction will be done. We are sorry that you had issue with it and we hope to welcome you back in a near future. My best regards, Lyne Malenfant More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2014

We were 2 adults and 2 children and we stayed for 2 nights. Here are our observations. POOL : 1) Chlorine was too strong. Kids (our and other) were caughing, red eyes, difficulting breathing 2) The waterslide security light was broken. Unattended there weres collisions between children 3) The water games (for the children) were not working. An employee told... More 

Was this review helpful? Yes 1
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for taking time to write us about your stay. We will look at your list very seriously and make the improvement. My best regards, Lyne Malenfant More 

Chatham, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

I've stayed here many times and it is still my first choice when in the area. No surprises when I stay. Staff are friendly and the room has everything I need.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for your nice review. We are very happy that you enjoy our hotel. My best regards, Lyne Malenfant More 

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