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Super 8 St Jerome

2.0 of 5
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3 rue J.F. Kennedy, Saint Jerome, Quebec J7Y 4B4, Canada
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Super 8 St Jerome
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Ranked #2 of 7 Hotels in Saint Jerome
A recent review
5 of 5 stars reviewed 1 week ago
JiPiVallee Quebec City, Canada
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Ottawa, Canada
1 review
2 of 5 stars Reviewed 1 week ago

The staff was friendly and the rooms were clean but the air conditioning kept banging and woke me up every night The microwave didn't work. I don't think I would stay there again. The breakfast was cold food. Nothing to hold an athlete through an event.

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for your review. You said that your microwave didn't work, you should have call the frontdesk we will have change it right away. We do apologize for the inconvenient of it. We are sad to hear that will not consider to come back to visit us. My best regards. Lyne Malenfant ************************************************************************************************************************************************************************************************************************ More 

Quebec City, Canada
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I dont go normaly in 3 stars hotel but friends choose this one so i follow. Night staff was so amazing even if we was all drunk, chekin was fast and simple. The hotel have a very nice indoor pool for kids and adult. The price was also very abordable for a room of 2 adult and 2kids with an... More 

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super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for taking the time to write us. We are happy that you enjoy your stay with us at the hôtel Super 8 de St-Jérôme. You went to the restaurant Buffet des continents , That restaurant is well appreciate by our customer and it is two steps from the hotel. We hope to welcome you back. Lyne... More 

Ottawa, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing swimming pool with awesome slide ! Kids had soooo much fun , for sure will go back whenever we want a kids' day !! Spacious room , an ok breakfast , a great location easy in and out to the highway 15.. It's the best Super8 I've ever been to.. Can rate it for sure more than 3 stars

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer Thank you for your nice review! We are very glad that your stay was upon your expectation. The kids love the pool and waterslide!! Happy time for them. We wish you a nice day! Lyne Malenfant ************************************************************************************************************************************************************************************************************************************ More 

Halifax, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I recently had a very pleasant stay at the Super 8 in St Jerome. the staff were friendly and helpful. The rooms were clean and comfortable. Upon arrival the air conditioner was not working in our assigned room. After speaking to the staff a repair man was sent up. When he became aware that he was unable to repair it... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer, Thank you for your review that will help other travelers to make their choice of hotel in the city of St-Jérôme. We are happy that you enjoy your stayed with us. We do apologize for the inconvenient that we had to change you in another room. We hope to welcome you back soon. My best regards Lyne Malenfant... More 

Mcgregor
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

During my recent stay I left my Ipad in my room and it was turned in to the front desk by the cleaning staff. The hotel notified me and arrangements were made to ship it back to me by Canada Post.This sort of honesty makes me more than not choose Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer We are very happy that you had you IPad back. It is very important that our customer received back the forget item in the room. Hoping to welcome you back in one of our 5 Super 8 hotels in Quebec City, Trois-Rivières , Lachenaie ,Ste-Jérôme and Ste-Agathe-des-monts. My best regards, Lyne Malenfant More 

ott
1 review
3 of 5 stars Reviewed May 21, 2015

We have stayed at this hotel now for 3 years & it was the poorest experience this year. Many reservations in our group were wrong & there was no effort to correct them. Hotel staff was constantly complaining about any group gatherings inside & out. Overall a very negative experience. Appears to be new management & its gone downhill fast.

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer We are very sad to read your review. Especially when you are a repeat customer since 3 years. We are looking what was the issue and make sure the correction will be made for further groups next year. Thank you for your review and we do apologize for the inconvenient. My best regards, Lyne Malenfant More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed March 23, 2015

We go every year for many years now and have brought friends. Very friendly staff. Water slide cool for kids. Lots of convenience... with Tim Hortons, Wendy's, McDonalds, Corner store right there in parking lot or across street. Also the new Buffet open across the street. Great location! We would go back.

Review collected in partnership with Super 8

Was this review helpful? Yes
super815530, Guest Relations Manager at Super 8 St Jerome, responded to this review

Dear Customer, Thank you for your repeat visit to our hotel. We are happy that you share your experience on this site and also with your friends. We thank you and hope to welcome back again soon! Lyne Malenfant More 

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