We were pleasantly surprised here after reading all the bad reviews. We found the place to be very clean (but did note the antiseptic cleaning smell) which we alleviated by a scented candle. The service/staff were attentive to our needs, courteous, friendly and helpful with information. The beds were comfortable. We especially enjoyed the outdoor terrace off the bedroom for... more

We traded a week in Orange Lake, Orlando through RCI for this unit in Canmore to celebrate a special occasion. The location is excellent as it provides easy access just outside the gate of Banff National Park and the setting is lovely. The check in went smoothly enough and while a very small resort, appeared to have some promise. It... more

Me and my family were staying there on the first week of July , We were not expecting anything luxurious, but a nice place for our little family.The place was not what we were expecting at all.The dryer wouldn't dry anything, the hot tub was closed, the sauna light was not working, the tiles were falling off the walls and... more

I can't believe we bought a membership for this. How can they say it's a 4 star resort? We arrived at 2:00pm our room was still being cleaned, we had to wait for someone to show up at the front desk for at least 15 min. I booked a massage for the next day at the spa for an hour... more

We're here RIGHT NOW....using the wireless internet connection from our unit. PROS: Great Views of of the Mountains from our balcony. Great Location to Canmore (East) for grocery/gas and to Banff (West) for touristy stuff Plenty of space for 6. Great Amenities (Pool, Fitness, Internet, etc.) Proximity to Hwy 1 Units are fully equipped. CONS: A little noisy due to... more

Location is great. Mountian views from the bedroom balcony are amazing - especially at sunrise! We went mountain biking on the mountain right behind the resort. Amazing views at the top of the hill and picnic benches too. The condo was completely adequate. It is what we expected - a basic, clean, 2 bedroom unit. It had a small full... more

We went to stay as a family for one week. When we got there we found the place to be less than clean. We had to ask for clean blankets as the one that were one the bed had other people hair and stains on them. We also found the drawers in the kitchen full of dust and had to... more

I took a look at the poor reviews this place has been given and can only shake my head at them. I've been to this resort 5 to 6 times, as well as given relatives passes to the resort. The shortcomings at this place are few and far between. I have always enjoyed my nights there. - chateaus are quite... more

I recieved a time share for a week at this property; i had previously read the reviews and when my boyfriend and I got there we were surprised, it was really nice and spaciouse, it was a nice size and great kitchen and enjoyed having 2 bathrooms! The location couldn't have been better, you are 4 minutes to the banff... more