We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fire Mountain Lodge

Hotel website
121 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Fire Mountain Lodge
Professional photos View all
Browse nearby
Fire Mountain Lodge
Fire Mountain Lodge
Fire Mountain Lodge
Write a Review

70 reviews from our community

Traveler rating
    19
    29
    10
    7
    5
See reviews for
40
13
Solo
0
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (17)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (11)
All months
Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here over the Easter break and we were all happy with it. Very comfortable and clean. Close to the downtown area and Elevation place. We would definitely stay here again. If I had to say anything negative about this place it would be that the fitness centre was a bit lacking.

Was this review helpful? Yes
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this review

James, Thanks for taking the time to write us a review! We appreciate it. Glad to see that you enjoyed your stay. We take a look at our fitness center and see what we can do. Hope to see you back soon! More 

manitoba
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 13, 2015

Check in got screwed up due to hotels.com wrong address. After some local help, we managed to find the right address, only to find that hotels.com had forwarded wrong room info to us. The manager, Ryan, assigned us a 3 bedroom apartment instead of the 2 bedroom that did not meet the expectations as set out by hotels.com. Everything in... More 

Was this review helpful? Yes 1
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this review

Thank you for taking the time to write us a review! We appreciate the feedback and are glad that Ryan was such a help. Hope to see you back soon! More 

Calgary, Alberta, Canada
2 reviews
5 of 5 stars Reviewed January 20, 2015

My son, his girlfriend and I took their 3 dogs up for Christmas and it was wonderful. They gave each dog a little "doggie" bag with a toy and treat and part of the $25/night pet fee is given to an animal shelter of some sort. The unit was very clean and fully equipped. We were there from Dec 24-27... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

Thank you for spending your Christmas Holidays with us at Fire Mountain!! We are pleased to hear that you appreciated our little extras for your whole family including your furry ones......we hope you can come back and see us again very soon and again thank you so much for your lovely review of our property. More 

Calgary
2 reviews
3 of 5 stars Reviewed January 9, 2015

We stayed here 2 nights and found our unit to be not very well maintained. There was no heat coming out of the furnace and the maintenance man said it was working however we had no heat in the bedrooms through the night and we had a 6 month old baby in the unit. They finally replacrped the thermostat the... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

Thank you for staying with us and our sincerest apologies for all the issues that occurred during your stay. If you would to discuss this further please do not hesitate to contact us as we would love to make it up to you!!! More 

1 review
4 of 5 stars Reviewed October 13, 2014 via mobile

Stayed for one night and only wish it could have been longer. We were upgraded for free to the three bedroom end unit, which has spectacular mountain views off the deck. The place was perfectly clean and check in was easy. Would definitely stay again.

Was this review helpful? Yes
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

Thank you for staying with us and we were glad to upgrade you!! We hope to see you again very soon!! More 

Dorchester, NB
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 29, 2014

Parking, although tight, was right at our door. The mini "condo" experience was great. Plenty of room for our traveling band of four. Large bedrooms with en suites, gas fireplace, supplied kitchen amenities so that groceries could be brought back for preparation and a small deck looking out to the mountains. Very quiet and close to downtown Canmore for walking.... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

We hope that you return again too! Thank you for staying with us and thank you for your descriptive comments. We really appreciate it! More 

Toronto, Ontario
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed at Fire Mountain for two nights. I was a little weary after reading negative reviews about service and cleanliness but I was pleasantly surprised. Yes... we did notice that some of the utensil in the kitchen were still dirty, but that would be my only complaint (and an easier fix in the dishwasher). Check-in at Solara was a... More 

Was this review helpful? Yes 1
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

Thank you for your comments.....Fire Mountain Lodge will be running under new management as of September 15, 2014 and we will ensure that all of the suites will be cleaned fully and maintained the way they should be. Please email me at your convenience so we could discuss a future visit under the new management. judy@waymarker.ca More 

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 8, 2014

We were on the ground floor and could park our truck out side the door which was good for unloading out stuff. The layout of the condo was good but it was diminished by how dirty it was. It didn't seem bad at first but then you notice the dust on the lamps, , baseboards corners of the floor, dishes... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Fire Mountain Lodge, responded to this review

Lisa154914...thank you for your comments.....Fire Mountain Lodge will be running under new management as of September 15, 2014 and we will ensure that all of the suites will be cleaned fully and maintained the way they should be. Please email me at your convenience so we could discuss a future visit under the new management. judy@waymarker.ca More 

Ft. Wayne, IN
Top Contributor
52 reviews 52 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 26, 2014

We spent one night here on our trip from Indiana to Alaska. We were travelling with another couple and this was a nice change of pace from the motels we'd been staying in. The 2 bedrooms and 2-1/2 baths were so nice to have. We did our laundry in the condo, which was nice to avoid a lengthy wait in... More 

Was this review helpful? Yes
Darryll H, General Manager at Fire Mountain Lodge, responded to this review

Dear Guest: Thank you for taking the time to write an excellent review regarding your most recent stay with us. I’m pleased you enjoyed your stay in our fabulous suites. We do sincerely apologize regarding the check-in process and that we had to wait. Once again, thank you for your review and I do look forward to hosting you again... More 

Nanaimo, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 23, 2014

Good property in a beautiful setting. We stayed at this property with many family and friends who were attending a family wedding in Canmore. The facilities offered everything we needed although the service and welcome we received upon arrival left us extremely disappointed. Time is needed to coach and train front desk employees on customer service. We found the room... More 

Was this review helpful? Yes
Darryll H, General Manager at Fire Mountain Lodge, responded to this review

Dear Deb T: Thank you for your review. It is only through guest comments such as yours that we can continue to improve our operation. I will ensure that all Front Desk Agents are retrained to better serve our guests. Once again, thank you for your review and I look forward to hosting you again on your next trip to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question