Fire Mountain Lodge (Canmore, Canada) - Condominium Reviews

156DonY

Edmonton, Canada

2 reviews

Reviewed March 26, 2012

We have stayed at another Bellstar property in Canmore in which we have had fantastic stays. We needed a third bedroom and so chose this Bellstar as it offered a third bedroom option. That was our first mistake...thinking the service and quality would be the same. Be aware...this is really a motel...with outside doors leading onto one long coridor with... More

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Hi DonY, Thank you for taking the time to review our property on TripAdvisor. We do offer 24/7 on call service from our neighbouring property, the Lodges At Canmore. I will have maintenance look into the shower & oven issues you experienced. Kind regards, -Adrian Guest Services Manager More

J R

Mannheim, Germany

2 reviews

“One great month in Canmore”

Reviewed March 21, 2012

We stayed for one month in a nice two bedroom suite with two bathrooms and great views of the surrounding mountains. We had a big Gas BBQ on the balcony we used frequently and a cosy gas fireplace in the living room. After a day on the slopes the hot tub was very relaxing for us! The main street with... More

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Hi JR, I am delighted to see you had a great stay at Fire Mountain Lodge, appreciating our mountain views, BBQ, balcony, gas fireplace and Hot Tub! We are happy to offer a mid-stay clean for a reasonable charge. Happy to see you found our staff friendly and helpful. Hope to welcome you back someday soon. Thank you for the... More

Robert H

Calgary, Canada

1 review

“Wonderful for family to stay”

Reviewed February 27, 2012

We stayed at the 3 bedrooms suite and it was very nice, except the wifi signal is very weak and just available in several area. The kicthen is full equipped and the room is very clean and comfortable. We've enjoyed our stay but hope the wifi would be improved. More

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Hi Robert H, I am glad you enjoyed our clean, comfortable and well equipped suites. I will address your Wi-Fi comments with our technicians. I am glad to say the majority of the property has fairly comprehensive coverage, but we will certainly look into any improvements we can make. Kind regards, -Adrian, Guest Services Manager. More

Ann G

Calgary, Canada

Reviewer

4 reviews

Reviews in 3 cities

3 helpful votes

“Lovely and Quiet”

Reviewed February 8, 2012

My husband and I stayed at Fire Mountain Lodge for a week this winter and absolutely loved it. We had a three bedroom suite which was more than enough room for us. The beds were very comfortable, the kitchen was very well equipped and the entire place was beautifully decorated and charming. Even though they were very busy, we didn't... More

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Hi Ann G, Thank you for the really positive review of our wonderful property. As you correctly pointed out, all of our suites offer amazing mountian views. I hope we can welcome you back for another relaxing mountian retreat sometime soon. Kind regards, -Adrian Guest Services Manager. More

cdnsun

Alberta

Contributor

11 reviews

Reviews in 7 cities

11 helpful votes

“Great place to stay”

Reviewed November 20, 2011

This was our second time staying at Fire Mountain. Apart from a couple of minor inconveniences our stay was great. The parent company Bellstar Resorts owns several properties in Canmore. Each one of them is unique in both their amenities and price. The fire mountain lodge has more of an appearance of a high end motel. .You enter your suite... More

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See 3 more reviews by cdnsun for Canmore

cdnsun has 1 more review of Fire Mountain Lodge

“Very Satisfied”

Reviewed April 30, 2011

Hi Cdnsun, Great to you see you enjoyed Fire Mountain Lodge once again. We do offer alternative parking in the lot next to the lodge. Thank you so much for taking the time to write this positive review, and hope to see you again at Fire Mountain Lodge. -Adrian Guest Services Manager More

Shaun77

Senior Contributor

21 reviews

Reviews in 7 cities

22 helpful votes

“Would come again, but....”

Reviewed September 6, 2011

Came here for the first time and was pleasantly surprised. Huge condo with amazing balcony overlooking the mountains. Very quiet, close to main street, friendly staff. Only complaint-no hot water and the larger condo's are never available for only 1 night. I didn't think a 2-night minimum booking is necessary. But, I would def stay here again. More

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See 2 more reviews by Shaun77 for Canmore

Hi Shaun77, Thank you for your review! We are very pleased to hear that you enjoyed our spacious condos with amazing views! Our property manager has looked into the problem with the hot water heater and parts have been replaced. Minimum bookings are occasionally required on some of the weekends, due to high demand. Please check back with us -... More

hairymonkeyboy

Salisbury, United Kingdom

Contributor

14 reviews

Reviews in 11 cities

11 helpful votes

“home from home”

Reviewed August 24, 2011

1

person found this review helpful

I have to start by saying we were pleasantly surprised by this lodge, it is lovely and huge with so much room and the decor and cleanliness were amazing and you had everything you needed and more which was great as some places only give you 6 of this and 6 of that but this lodge had everything and not... More

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Greetings to Medicine Hat! Thank you very much for your glowing review. As a Bellstar managed property, we strive to provide exceptional experiences and we are very happy to hear that you had a fantastic time at Fire Mountain Lodge. The Strata Management of Fire Mountain Lodge advised us that the sprinkler timers are set to the early morning hours... More

Michael W

Charlotte, North Carolina

1 review

2 helpful votes

“Great place to stay. Clean, fully appointed condo.”

Reviewed August 10, 2011

2

people found this review helpful

Condo was in excellent condition, with fully equipped kitchen, washer/dryer, TV/cable, etc. Everything was in excellent working order and very clean. Wi-fi was good, but only in some parts of the condo. Easy access from/to Trans Canada Highway. Be sure to bring your cell phone because the office is not staffed 24 hours a day, and if you arrive after... More

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Dear Michael, Thank you for your positive review of Fire Mountain Lodge. We are very happy to hear that you enjoyed your stay with us! Thank you for pointing out the experienced difficulty to get your keys. We contact our guests prior to arrival via phone or eMail and we will pay special attention in the future to provide detailed... More

KattBlue

Edmonton, Canada

Reviewer

4 reviews

Reviews in 4 cities

8 helpful votes

“Just about as good as it looks”

Reviewed August 4, 2011

1

person found this review helpful

Our family stayed here for a short spring getaway away and we had a great time. The suite was very attractive clean, and quiet. It was also well-stocked for self-catering and the beds were quite comfortable. There is a hot tub on site, and we enjoyed that too. The only real downside for us was the parking. The spaces are... More

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Hi KattBlue, We are excited that you enjoyed your stay and that you were pleased with the comfort of your clean and quiet suite! We feel sorry, that you discovered the parking as a downside of your stay. Besides the smaller parking spots in our covered parking area, we offer additional open air parking in front of the property. Restaurants... More

TashaRY

Calgary, Canada

2 reviews

Reviews in 2 cities

2 helpful votes

“Great with a few little kinks!”

Reviewed July 28, 2011

Was here for a bachelorette party and the accommodations were exactly what we hoped for. Being that it was a three bedroom with 8 girls it fit us perfect. The only few problems that we had were that a few main essentials were missing from the kitchen. When asked for the items the front desk did not help us out!... More

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Hi TashaRY, Thank you for taking the time to write a review on TripAdvisor. We are happy to hear, that you enjoyed our suites for your Bachelorette party! We do endeavour to respond to guest requests immediately, and are therefore really sorry that your demand for supplies went unheeded. Our property does not offer an ice machine on site. We... More

Fire Mountain Lodge Condominium, Canmore

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