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Falcon Crest Lodge

Travelers' Choice award winner
GreenLeadersGold level
Hotel website
190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
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Falcon Crest Lodge
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923 Reviews from our TripAdvisor Community

Traveler rating
    692
    183
    27
    11
    10
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222
437
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alberta
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the time we checked in to check out, we completely enjoyed our stay at the Falcon Crest. They even gave us a complimentary upgrade in rooms which was especially nice as we celebrated our 45th anniversary. Check-in staff were friendly and very helpful. Room was clean and quiet. I would definitely recommend it.

Was this review helpful? Yes
Edmonton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here, in a deluxe room with two double beds. Staff were great at check in and helpful through our stay. Rooms were clean, balcony great and the bbq was easy to use. Hotel has two hot tubs on either side of property and underground parking. If your looking for a pool, their sister hotel next door might be... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a wonderful property and brand new with a lot of security and plenty of wonderful amenities. The staff are extremely helpful and we were upgraded to a nicer suite just by agreeing to whatever was available upon check in. Unlike some of its neighbouring properties that seem to be staffed by pretentious people who greet even more "important... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

Thank you so much for the high rating and taking the time to write a review on our Lodge. We are pleased to know that we made such a positive impression on you, and do hope to see you back here for years to come. We are pleased to offer you a special "repeat guest" rate for your next stay... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed here May long weekend this year. Definitely a top class resort. Mentioned it was my wife's birthday and was upgraded to a top floor mountain view suite (from whatever suite we got via Expedia booking). Yes, there was a small fee to upgrade but very minor considering the amazing view from the balcony. Staff was awesome and friendly, even... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

It sounds as if we made your stay truly memorable! Our dedicate team of staff truly enjoy providing you with the best service, as we want you to feel like this is a second home for you and your family. It means a lot to us that you think we are a top class resort! Thank you for taking the... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Everything about our group's stay was excellent! Accommodations were luxurious, uber-clean and comfortable; the meeting room was beautiful, and catering top-notch. Trish in group sales was wonderful to work with -- very prompt, pleasant, informative and accommodating. We loved the special touches, such as the fresh-fruit-flavoured water cooler at the front desk. FOR SURE we'll be back -- can't wait!

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are so pleased to know that we were your choice for your group getaway. Not only do we have luxurious rooms we also offer our group members wonderful meeting room space, and customer service extraordinaire. Our staff truly enjoy providing you with a memorable stay and we do hope to see you all again next year. Cory Haggar General... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I brought my pops here a couple months ago for a get away from the City and boy, did we love it. The rooms had everything we needed - stove, oven, microwave, fridge, bbq, and even a fireplace. At the main lobby, there's always someone there to help you. There's DVD's and Bluerays you can sign out and popcorn for... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are pleased to know you were able to enjoy some of our many modern amenities. We truly enjoy providing our guests with exceptional customer service and a cozy place to lay their heads at the end of the night. It sounds as if we have made a great impression on you and hope to see you for years to... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago NEW

I went with a big group of colleagues as a business trip, each of us had our own room, some were given a suite. Overall, it was great, each room had a balcony with BBQ. All of them had kitchenette, so it was very convenient. The lodge has an outside parkade and an indoor parkade, quite convenient for people with... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We appreciate you taking the time to raise your challenges with your stay. We do have 24/7 Guest Services staff on site to always be able to assist you with anything you need. It is our goal to ensure your stay with us is perfect one and I apologise that it was not. Please feel free to give me a... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been here once a year for the last five years. I've been here as a couple, with a group of friends, and with family, and it's always outstanding. The rooms are beautiful. I love the underground parking. The staff is super friendly and we got a courtesy call the first night just to make sure everything was as... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are so happy to know that we are a "home away from home" for you!! We truly enjoy providing outstanding amenities, memorable service and a cozy place to rest your head and it means a lot to us that you think so highly of us. Thank you for taking the time to let everyone know just how wonderful you... More 

Sherwood Park, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This was a great hotel for us to have a "girl's" weekend away! the weather was terrible, but because we had a suite with a full kitchen, we decided to stay in, cook & have drinks. there were 6 of us & plenty of room for all of us, & it was great that the kitchen was fully stocked with... More 

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

Thank you for taking the time to share your experience of our Lodge with new and potential guests. We are pleased to know that you enjoyed our property and had a fun girls getaway. We do offer special "repeat guests" rates for your future stays and do hope you will consider us again. Cory Haggar General Manager 403-678-6150 More 

Corvallis, Montana, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great! Friendly staff, well appointed room and great view. Would recommend hotel to anyone. Close to Banff and Lake Louise. Great area for those who bicycle and want to see wildlife. Close to downtown Canmore

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are pleased to know that you choose the Falcon Crest Lodge for your special occasion. We appreciate you taking the time to give us such a high review and do hope you will stay with us again in the future. We are pleased to offer you a "repeat guest" rate for your next stay with us! Cory Haggar General... More 

Hotel Review Summarization

What travelers say

  • Hot tub(11)
  • Bedroom suite(9)
  • Full kitchen(6)
  • Underground parking(5)
  • Mountain view(4)
  • Very nice(4)
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326 photos of this hotel

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