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All 32 Canmore hotels

Falcon Crest Lodge

3.5 of 5 Hotel   |   190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
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Ranked #1 of 32 Hotels in Canmore
A recent review
5 of 5 stars reviewed yesterday
IsleofWightGolfer Isle of Wight
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806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Wight
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at Falcon Crest Lodge a number of times but on this occasion it was at the end of a long summer season. From the moment I arrived at Reception it was as though it was at the beginning of the season with everything being fresh. After receiving a warm welcome back greeting from Reception I was quickly... More

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here in July when visiting the Rockies and this hotel was very good.It had a fully equipped kitchen,bathroom and shower and it also had a washing machine and tumble dryer.! Each apartment had it own veranda with a barbecue which was excellent. One thing I liked was that you can come straight up from the underground car park via... More

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Barrie, Canada
Top Contributor
81 reviews 81 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Must be the worst room in the house. Directly over the peaked roof entrance. Your view is the back side of the peak. Turn to the left and a nice view.. Too tired to make a change however hotel was not full and am surprised they rented it out. Did not leave much of an impression for $175.00 plus tax... More

Was this review helpful? Yes 4
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are disappointed to know that you did not enjoy your stay with us. We do have 24/7 Guest Services staff on site so that we are always able to make sure everyone of our guests is enjoying their time with us. If you could take a moment to contact me directly about this, I would love to ensure a... More

Waterloo, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We upgraded for the mountain view, though the view was incredible, I'm not sure it was worth the extra cash. The front desk was really small and felt crowded. There was quite a bit of water damage in our room, so it seemed a bit run down. We loved the free movies available. We would have loved a pool, and... More

Was this review helpful? Yes 3
FCLManager, Front Office Manager at Falcon Crest Lodge, responded to this review

Jenowa, Thank you for your review of our property. We pride ourselves in maintaining a top notch Lodge. It is guests like you that evaluate our strengths and weaknesses; so we appreciate your comments. Please call me at the hotel directly to further discuss maintenance concerns which I need to address immediately with my maintenance manager. We aim to create... More

England
Top Contributor
65 reviews 65 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel optimises excellence at every stage, the staff, the hotel, cleanliness, room, wifi all were exceptional. I cannot say how highly I recommend this hotel and its staff, especially (Tafline) who provided service staying after shift change to ensure we were sorted and happy. All staff greeted us with a smile and hello, afternoon, etc. The assistance to find... More

Was this review helpful? Yes 1
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are so pleased to know that you thought so highly of our staff, and our establishment during your stay with us. We truly enjoy proving our guests of the Falcon Crest Lodge with the very best service levels, so it is great to know you appreciated our efforts. Thank you for taking the time to share a review. We... More

Hunt Valley, Maryland
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Cant say enough about this place! Full suite w king bed large bathroom, balcony with grill, full kitchen, living, and dining area. Fireplace too!!! The young man at desk was the icing on the cake. He gave us tips on hikes biking and food. Very polite and genuinely interested in us having an enjoyable stay. We only wish we got... More

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FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are pleased to know that our staff as always was able to provide you with the exceptional service we always provide our guests. We truly want your stay at the Falcon Crest Lodge to be a memorable one, and do hope to see you again in the future. Thank you for taking the time to write a review on... More

Hamilton, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here between September 14th and 19th 2014. We had a corner suite with a King room and a view that was amazing. The balcony was huge and comfortable with a gas bbq. The accommodations inside were clean and neat. The kitchen was equipped with everything you would need and we got in supplies for breakfast... More

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FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are so pleased to know that you had a outstanding stay here with us. Our guests are like our family, and our Lodge a "home away from home". We truly enjoy providing our guests with the very best we can offer. We do hope you will come and visit us again in the future. We do offer a special... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had one of the one bedroom suites with a king bed. Very clean, lots of space, nice electric fireplace, full size kitchen, dining table, 2 sofas, and lovely bathroom with a huge tiled shower. Small balcony with chairs and even a barbecue. A nice 20 minute walk to downtown Canmore. Close enough to the highway and downtown, but very... More

Was this review helpful? Yes 1
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are pleased to know that not only do you want to come back to see us, you want to stay even longer. Our room product certainly does provide our guests with a the perfect place to make a "home away from home", and we are delighted to know you enjoyed your visit with us. Thank you for taking the... More

Canmore
2 reviews
5 of 5 stars Reviewed 1 week ago

Just had to let everyone know how great the service is here at Falcon Crest Lodge in Canmore. I mentioned to Libor at the front Desk that the clock on the Mountain View Hot Tub didn't seem to be working. Libor gave me the current time and immediately contacted service personnel on site about the problem.... by the time I... More

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

All of our dedicated staff are here to help you 24/7. We truly value our guests and you are our top priority. We will always ensure to make sure your stay is comfortable, and we are pleased to know that our agent made such a great impression on you. Thank you for letting us know of your experience, and we... More

White Rock, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I chose to spend two nights here based on rave reviews on trip advisor. There were 4 of us travelling. 2 coming from the Uk All are seasoned travellers and all were very disappointed. The rooms we had were dark, dingy, drab and depressing. No mountain view just the parking lot. The elevator and corridors were very dark and carpets... More

Was this review helpful? Yes
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

Thank you for sharing your experience, as it is guests like you that help us keep our #1 Hotel in Alberta rating. We strive for perfection in our guests stays, and apologise that we were not up to your expectations. We certainly do offer premium mountain views for a nominal fee on a few types of our suites, with advance... More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(14)
  • Bedroom suite(10)
  • Full kitchen(8)
  • Underground parking(6)
  • Mountain view(6)
  • Very nice(4)

Additional Information about Falcon Crest Lodge

Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Falcon Crest Lodge 3.5*
Number of rooms: 50
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore
Falcon Crest Lodge Canmore, Alberta

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