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All 24 Canmore accommodations

The Lodges at Canmore

3.5 of 5 Condominium   |   107 Montane Rd, Canmore, Alberta T1W 3J2, Canada
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The Lodges at Canmore
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64%
Ranked #11 of 24 Specialty lodging in Canmore
A recent review
3 of 5 stars reviewed 4 days ago
Normaedm Edmonton, Canada
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175 people have reviewed this hotel

Traveler rating
    42
    68
    35
    18
    12
See reviews for
83
38
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Edmonton, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed for four days and we're very disappointed with the cleanliness of our condo, I don't think the floors had been washed for a while and our toilet wasn't clean. On a daily basis our room keys didn't work and for the last two days we were there, most of our wall sockets didn't work and although reported twice,... More

Was this review helpful? Yes
Edmonton, Canada
1 review
2 of 5 stars Reviewed 1 week ago

We booked our trip at the beginning of the year for our stay at the lodges and were very disappointed when we arrived to find the rooms we had booked were no where near what we had requested. There were ten of us in our specific party ( not including the thirty or more people with us for a family... More

Was this review helpful? Yes
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Laura P: I do appreciate your review regarding your past stay with us. Housekeeping is of the utmost importance in the hotel industry and what you experienced during your stay is certainly not a Lodges at Canmore standard. Our goal is always to exceed guest expectations. Once again, thank you for your review. Kind Regards Darryll Hunter General Manager More

Spuce Grove
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I honestly can not believe that this place is allowed to be called a business?? My family and I drove from Edmonton to Canmore only to find out that the rooms we reserved in the newer Grizzly Lodge where not actually the rooms they booked us in. We arrive at 3pm and we're told that check in time was at... More

Was this review helpful? Yes
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: The team at Lodges is shocked regarding this review. The vast majority of our valued guests thoroughly enjoy the tremendous value we provide!. I am disappointed that you did not enjoy your experience at our hotel. I also deeply apologize for the late check-in. Canmore is experiencing a shortage of staffing. The team is trying hard and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

September 1st the new management will be taking over. I have confidence that the old Lodges that I remember and loved. Always a great stay and PEKA don't let me down.....I will be booking a week in September and looking forward to it. I will be following up with a review after my visit.

Was this review helpful? Yes 1
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: Thank you very much for your excellent review and your continued patronage! I'm positive that the new company taking over which is Elkhorn Resorts will do a fabulous job taking care of our soon to be past valued guests. Kind Regards, Darryll Hunter General Manager More

Crewe, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the negative reviews we nearly cancelled our booking, but couldn't find an alternative for the Saturday night. We were arriving in the heat wave and were worried about the lack of A/C in a loft apartment. My husband phoned them and after assurances that there was A/C we confirmed our booking. Thanks to the reviews we stocked up... More

Was this review helpful? Yes 2
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: Thank you for taking the time to post a detailed review regarding your recent stay with us! I’m pleased you enjoyed your stay in our fabulous suites with everything they have to offer and you every well prepared. I do very much appreciate your review and your openness. I look forward to hosting you again on your... More

Camrose, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

First off, where is the pool in the picture? One reason we booked was because of the view from the pool. Second, we booked a two bedroom suite not with a loft, and got the two bedroom with the loft. The carpet was disgusting and dirty, and the whole suite was not what we expected. We did not want the... More

Was this review helpful? Yes 1
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: Thank you for sharing your experience. Please accept our deepest apologies for all the trouble and inconveniences caused. No excuses can be offered except we have failed in our service. I would like an opportunity to invite you back. Please contact me personally and I would be delighted to make sure you get the stay you deserve.... More

Winnipeg
Contributor
20 reviews 20 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We rented a condo in the Grizzly Lodge from an owner. Our condo was modern and clean with 2 bedrooms, 2 bathrooms and a pull out couch. We really enjoyed the extra space & the kitchen and barbecue where we cooked most of our meals. It was much better than staying in a hotel for a week. We liked having... More

Was this review helpful? Yes
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: Thank you for taking the time to post a 4/5 review regarding your recent stay with us! I’m pleased you enjoyed your stay in our fabulous suites with everything they have to offer. I do apologize about housekeeping issues you experienced. I look forward to hosting you again on your next trip to the Canmore area. Kind... More

Sherwood Park, Alberta
Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When arriving for check-in, my reservation was no where to be found! The front desk clerk really seemed as though they couldn't be bothered to try and help me either. It was on a Saturday night of the long weekend so everything was totally booked too. I had a confirmation email that was sent to me, but still was hitting... More

Was this review helpful? Yes 3
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: Thank you for sharing your experience. Please accept our deepest apologies for all the trouble and inconveniences caused. No excuses can be offered except we have failed in our service. I would like an opportunity to invite you back. Please contact me personally and I would be delighted to make sure you get the stay you deserve.... More

Edmonton
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We arrived to the hotel around 5 pm. At 6 o'clock I went downstairs to tell the front desk that the light and fan in the master bedroom did not work! They said they would have if fixed ASAP. This was just the beginning of the terrible room conditions.. The master bathroom the glass on the shower was off the... More

Was this review helpful? Yes 1
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Jodilaurel: Thank you for sharing your experience. Please accept our deepest apologies for all the trouble and inconveniences caused. No excuses can be offered except we have failed in our service. I would like an opportunity to invite you back. Please contact me personally and I would be delighted to make sure you get the stay you deserve. We... More

Halifax, Nova Scotia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at the Lodges for a wedding in Canmore and found it quite adequate for our needs. The condo was clean, spacious, the beds comfortable and the furniture in relatively good shape. We didn't spend much time in the condo and ate out every day so were not too bothered by some of the issues raised by the other... More

Was this review helpful? Yes
Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Adriaanse: Thank you for sharing your review with us. Great to hear that you enjoyed the spacious condominium sized suites. I appreciate you advising us of the concerns relating to the condition to the AC and the amenities. We will investigate the issues you encountered and resolve the issues for future guests. We look forward to hosting you again... More

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Additional Information about The Lodges at Canmore

Address: 107 Montane Rd, Canmore, Alberta T1W 3J2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodges at Canmore 3.5*
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Also Known As:
The Lodges At Canmore Hotel Canmore
Lodges Canmore
The Lodges At Canmore Alberta

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
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Hotel Class
Official Description (provided by the hotel)
The Lodges at Canmore provides the ideal mountain resort experience for active families and friends with everything you need in our fully furnished 1- and 2-Bedroom vacation rental condominiums. Not just lodging, enjoy all the comforts of home with gourmet kitchens, living spaces with TVs and DVD players, washer/dryers, enough room for all of you, plus an outdoor pool, hot tub(s), a fitness centre and central BBQ area. All this plus the awe-inspiring views of the Rocky Mountains! ... more   less 
Number of rooms
32

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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