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All 25 Canmore accommodations

The Lodges at Canmore

3.5 of 5 Condominium   |   107 Montane Rd, Canmore, Alberta T1W 3J2, Canada
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The Lodges at Canmore
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63%
Ranked #12 of 25 Specialty Lodging in Canmore
A recent review
4 of 5 stars reviewed 5 days ago
Brown_Sugar2 Canada
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182 reviews from our community

Traveler rating
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    72
    35
    18
    15
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87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
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English first
Canada
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband, 1 yr old & a couple friends stayed at the Grizzly room 212. It's a 3 bedroom 2 bath condo. Spacious place with TV in every room. We booked through VRBO & 2 nights cost us about $600. Upon arrival fri night at 10:45 pm, the condo was filthy! It had not been cleaned from the previous guests.... More

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Ann Arbor, MI
Top Contributor
145 reviews 145 reviews
25 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having read many awful comments on TA about the current state of things at this complex, I was very worried about the condition of the unit we would receive through our RCI exchange. I called the property a few times in the month or two leading up to our arrival, letting them know that we were seeing the terrible reviews... More

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Glasgow, Missouri
1 review
1 of 5 stars Reviewed 6 days ago NEW

If you are unlucky enough to stay here and encounter Jessica then you will not enjoy your stay. Jessica was the first person we encountered and she was rude ignorant and totally unprofessional. Obviously she doesn't like her job. When asking her questions she cut me off interrupted me and never gave any useful answers and her manor implied that... More

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Broadstairs, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Apart from a dodgy wifi reception, which is not unusual for Canmore everything was perfect. Great location, apartment large and spotless. We stayed in 312 , a 3bed apartment, nice balcony with mountain views, which had chairs and a large gas BBQ. Two bathrooms, large kitchen diner and lounge. Maids came twice during our weeks stay to clean and change... More

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Maplewood, MN
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been planning a family vacation with our grown kids, their significant others and my parents for quite some time. We booked 2 two bedroom rooms at The Lodges through RCI. After reading some of the reviews, I had low expectations. We were pleasantly surprised. We had 6 adults in one of the rooms and 5 adults in the... More

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SpruceGrove
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in a 3 bedroom suite here Aug 29 to 31, very disappointing! One of the bath tub drains was plugged which made it hard for 6 of us to get ready for a wedding, only 2 towels, Couldn't call for more because the phone didn't work, cable boxes in all 3 bedrooms didn't work, the BBQ was beyond... More

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Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 2 weeks ago

The Lodges at Canmore should be your last resort in Canmore. I stayed at this Hotel on Sunday 31st August 2014. From the moment I checked in, I encountered problems with the key card system. Every time I was given a new access card it either worked in the garage but not the room or vice versa! The WiFi service... More

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Chris K, General Manager at The Lodges at Canmore, responded to this review

Thank you very much for your feedback both here on tripadvisor and when we had the opportunity to talk on your departure. As of September 1st our company has taken over the responsibility for the rental program and have made several improvements to increase the level of cleanliness, maintenance and service that our guests experience and our suite owners expect.... More

Edmonton, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed for four days and we're very disappointed with the cleanliness of our condo, I don't think the floors had been washed for a while and our toilet wasn't clean. On a daily basis our room keys didn't work and for the last two days we were there, most of our wall sockets didn't work and although reported twice,... More

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Chris K, General Manager at The Lodges at Canmore, responded to this review

The Lodges of Canmore Ltd/Elkhorn Resorts proudly took over the responsibility for the rental pool at the Lodges at Canmore on September 1st and have made several improvements in the housekeeping, guest services and maintenance programs to ensure that the standards for cleanliness and service are at maintained at the highest standard. As owners of suites here at the Lodges... More

Edmonton, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

We booked our trip at the beginning of the year for our stay at the lodges and were very disappointed when we arrived to find the rooms we had booked were no where near what we had requested. There were ten of us in our specific party ( not including the thirty or more people with us for a family... More

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Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Laura P: I do appreciate your review regarding your past stay with us. Housekeeping is of the utmost importance in the hotel industry and what you experienced during your stay is certainly not a Lodges at Canmore standard. Our goal is always to exceed guest expectations. Once again, thank you for your review. Kind Regards Darryll Hunter General Manager More

Spuce Grove
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

I honestly can not believe that this place is allowed to be called a business?? My family and I drove from Edmonton to Canmore only to find out that the rooms we reserved in the newer Grizzly Lodge where not actually the rooms they booked us in. We arrive at 3pm and we're told that check in time was at... More

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Darryll H, General Manager at The Lodges at Canmore, responded to this review

Dear Valued Guest: The team at Lodges is shocked regarding this review. The vast majority of our valued guests thoroughly enjoy the tremendous value we provide!. I am disappointed that you did not enjoy your experience at our hotel. I also deeply apologize for the late check-in. Canmore is experiencing a shortage of staffing. The team is trying hard and... More

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Additional Information about The Lodges at Canmore

Address: 107 Montane Rd, Canmore, Alberta T1W 3J2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodges at Canmore 3.5*
Reservation Options:
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Also Known As:
The Lodges At Canmore Hotel Canmore
Lodges Canmore
The Lodges At Canmore Alberta

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