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Sunset Resorts Canmore

1151 Sidney Street, Canmore, Alberta T1W 3G1, Canada
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1 room 1 adult
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Sunset Resorts Canmore
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Resorts Canmore
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Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 7, 2015

We stayed here for the August long weekend. I guess I had some some details on Booking.com -the site where I made the booking. Such as our room was in the Grand Rockies Resort. This doesn't really matter but if you're just looking for accommodation you should price compare. It was close to town so a great location for attending... More 

Helpful?
2 Thank grainneualie
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

I am happy to hear that your check in was fun and enjoyable, we try our best to make our guests experience a pleasant one. Housekeeping will not come into your room if the do not disturb sign is on the door. They will also not make guests beds if their personal items are on their bed, as we do... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 30, 2015

Easy to find. Friendly and helpful staff. Better than expected amenities including microwave and large bar fridge (empty, so you have lots of room for your stuff). Indoor, heated parking. For a small fee (30$ when we went), you can get access to the pool with water slide for everyone staying in your room (keycard). Spacious room with confortable beds.... More 

Helpful?
3 Thank Matt M
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you very much for the review, we appreciate and hope to see you guys again soon! More 

North Salt Lake, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2015

Although clean, this property is very run-down. Appearance of the furniture made one not want to sit in it. The mattresses were horrible. We had to buy a foam pad at the hardware store to make them sleepable. The layout is not suitable for 6 people; very small second room and only one bathroom. Trading from a Marriott two bedroom... More 

Helpful?
1 Thank olenordman
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

We are very surprised to hear your feedback of our property. The majority of our guests are very satisfied with the appearance of the resort. Just like your home resort, or any other resorts around the world, we routinely renovate our units, which includes furniture upgrades. However, if you do happen to notice any problems in your unit, please always... More 

Travelers are raving about these Canmore hotels

Sedalia, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

Overall, a nice stay. I did not see the price, so I cannot give an opinion with that in mind. There were a lot of keys: parking garage, elevator, and room. Secure but a hassle. Our condo was hot, could not figure out how to turn AC on. Had a really nice kitchen, LR, and dining area

Helpful?
2 Thank Rmt2507
Wingham, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 11, 2015

After a 10 hour drive we made it to Canmore and stayed at this resort. The lady at the desk called just before our arrival to see where we were at in case I missed her at the desk because we were arriving late. She was super nice and very helpful. The entire building was not owned by Sunset Mountain... More 

Helpful?
1 Thank MrsMcCracken
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 26, 2015

We booked a 2 bedroom/2 washroom condo in December. What we made reservation for (based on the pictures and description on Sunset’s reservation website: “…beautifully appointed condo… a king bed in the master bedroom, a double in the second, full kitchen,..), was not what we actually got. The second “bedroom” was “something” that you will never find a picture (or... More 

Helpful?
4 Thank Aleko2015
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments as it helps us improving our services. We do have 1 unit that has a “trundle bed” in the 2nd bedroom. It is the only 2 bedroom unit we have that doesn’t have a double bed in the small bedroom. Having a unit like that offers more flexibility as a family with many children may... More 

Johannesburg
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 13, 2015

Firstly let me say that Canmore is a Banff-wannabe town trying hard to become esoteric and quaint … it is neither! What it is, however, is a good accommodation town, reasonably priced, close to the ski resorts of the Rockies, the Banff National Park and the surrounding activities. We stayed at Sunset Resorts, curiously affiliated to the Grande Rockies. I... More 

Helpful?
2 Thank IanDuncan
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

I would not stay again. The building is not sound proof and the heat never shuts off. The prices are outrageous and the service is less than expectable. I would not recommend this facility to anyone. No thanks!!

Helpful?
2 Thank Corey E
Alain C, Public Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments, we appreciate feedback from our customers as it helps us improve our service. Regardless of where you stay in the world, you may experience noise issues(noisy neighbors, etc). In a situation like this, always contact the front desk as there may be able to rectify the situation for you. For the most part, our building... More 

Calgary, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed December 27, 2014

We stayed at the Grande Rockies Resort two years ago over Christmas and absolutely loved everything about our stay. This time, we booked through booking.com and ended up in an odd situation. We were in the main building of the GRR (which we requested) but it seemed like we were actually staying with a time share company called Sunset Resorts.... More 

Helpful?
3 Thank deirpg
Florida
Level Contributor
82 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed November 22, 2014

We stayed a week using a timeshare exchange via Interval. The unit was nice with lots of room. The Jacuzzi was nice after a day hiking the canyons, waterfalls, etc. It was great to have laundry facilities in the unit. They even provided laundry detergent. We were there in late Sept./early Oct. We had the windows open the whole time... More 

Helpful?
Thank retired-teacher60
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