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Sunset Resorts Canmore

1151 Sidney Street, Canmore, Alberta T1W 3G1, Canada
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Sunset Resorts Canmore
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Ranked #24 of 33 Hotels in Canmore
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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  • All months
    (117)
  • Mar-May only
    (22)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (24)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Easy to find. Friendly and helpful staff. Better than expected amenities including microwave and large bar fridge (empty, so you have lots of room for your stuff). Indoor, heated parking. For a small fee (30$ when we went), you can get access to the pool with water slide for everyone staying in your room (keycard). Spacious room with confortable beds.... More 

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North Salt Lake, Utah
2 reviews
1 of 5 stars Reviewed 1 week ago

Although clean, this property is very run-down. Appearance of the furniture made one not want to sit in it. The mattresses were horrible. We had to buy a foam pad at the hardware store to make them sleepable. The layout is not suitable for 6 people; very small second room and only one bathroom. Trading from a Marriott two bedroom... More 

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Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

We are very surprised to hear your feedback of our property. The majority of our guests are very satisfied with the appearance of the resort. Just like your home resort, or any other resorts around the world, we routinely renovate our units, which includes furniture upgrades. However, if you do happen to notice any problems in your unit, please always... More 

Travelers are raving about these Canmore hotels

Sedalia, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, a nice stay. I did not see the price, so I cannot give an opinion with that in mind. There were a lot of keys: parking garage, elevator, and room. Secure but a hassle. Our condo was hot, could not figure out how to turn AC on. Had a really nice kitchen, LR, and dining area

Was this review helpful? Yes 1
Wingham, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 11, 2015

After a 10 hour drive we made it to Canmore and stayed at this resort. The lady at the desk called just before our arrival to see where we were at in case I missed her at the desk because we were arriving late. She was super nice and very helpful. The entire building was not owned by Sunset Mountain... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

We booked a 2 bedroom/2 washroom condo in December. What we made reservation for (based on the pictures and description on Sunset’s reservation website: “…beautifully appointed condo… a king bed in the master bedroom, a double in the second, full kitchen,..), was not what we actually got. The second “bedroom” was “something” that you will never find a picture (or... More 

Was this review helpful? Yes 1
Alain C, Guest Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments as it helps us improving our services. We do have 1 unit that has a “trundle bed” in the 2nd bedroom. It is the only 2 bedroom unit we have that doesn’t have a double bed in the small bedroom. Having a unit like that offers more flexibility as a family with many children may... More 

Johannesburg
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 13, 2015

Firstly let me say that Canmore is a Banff-wannabe town trying hard to become esoteric and quaint … it is neither! What it is, however, is a good accommodation town, reasonably priced, close to the ski resorts of the Rockies, the Banff National Park and the surrounding activities. We stayed at Sunset Resorts, curiously affiliated to the Grande Rockies. I... More 

Was this review helpful? Yes 1
Calgary, Alberta, Canada
1 review
1 of 5 stars Reviewed December 29, 2014

I would not stay again. The building is not sound proof and the heat never shuts off. The prices are outrageous and the service is less than expectable. I would not recommend this facility to anyone. No thanks!!

Was this review helpful? Yes
Alain C, Public Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments, we appreciate feedback from our customers as it helps us improve our service. Regardless of where you stay in the world, you may experience noise issues(noisy neighbors, etc). In a situation like this, always contact the front desk as there may be able to rectify the situation for you. For the most part, our building... More 

Calgary, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed December 27, 2014

We stayed at the Grande Rockies Resort two years ago over Christmas and absolutely loved everything about our stay. This time, we booked through booking.com and ended up in an odd situation. We were in the main building of the GRR (which we requested) but it seemed like we were actually staying with a time share company called Sunset Resorts.... More 

Was this review helpful? Yes 3
Florida
Level Contributor
82 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed November 22, 2014

We stayed a week using a timeshare exchange via Interval. The unit was nice with lots of room. The Jacuzzi was nice after a day hiking the canyons, waterfalls, etc. It was great to have laundry facilities in the unit. They even provided laundry detergent. We were there in late Sept./early Oct. We had the windows open the whole time... More 

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Moss Point,Ms
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 29, 2014

Initial thought it was nice. After looking around we noticed there was no view which was something important to us, found chips smushed into the the floor, housekeeping not very good, even if you tip them. Have to pay to use the pool. Though about staying 2 more days because of the activities we wanted to do but when we... More 

Was this review helpful? Yes 1
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