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Sunset Resorts Canmore

1151 Sidney Street, Canmore, Alberta T1W 3G1, Canada
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Sunset Resorts Canmore
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Ranked #25 of 33 Hotels in Canmore
A recent review
3 of 5 stars Reviewed January 13, 2015
IanDuncan Johannesburg
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113 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edmonton, Canada
1 review
1 of 5 stars Reviewed January 26, 2015

We booked a 2 bedroom/2 washroom condo in December. What we made reservation for (based on the pictures and description on Sunset’s reservation website: “…beautifully appointed condo… a king bed in the master bedroom, a double in the second, full kitchen,..), was not what we actually got. The second “bedroom” was “something” that you will never find a picture (or... More 

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Johannesburg
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 13, 2015

Firstly let me say that Canmore is a Banff-wannabe town trying hard to become esoteric and quaint … it is neither! What it is, however, is a good accommodation town, reasonably priced, close to the ski resorts of the Rockies, the Banff National Park and the surrounding activities. We stayed at Sunset Resorts, curiously affiliated to the Grande Rockies. I... More 

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Calgary, Alberta, Canada
1 review
1 of 5 stars Reviewed December 29, 2014

I would not stay again. The building is not sound proof and the heat never shuts off. The prices are outrageous and the service is less than expectable. I would not recommend this facility to anyone. No thanks!!

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Alain C, Public Relations Manager at Sunset Resorts Canmore, responded to this review

Thank you for your comments, we appreciate feedback from our customers as it helps us improve our service. Regardless of where you stay in the world, you may experience noise issues(noisy neighbors, etc). In a situation like this, always contact the front desk as there may be able to rectify the situation for you. For the most part, our building... More 

Calgary, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed December 27, 2014

We stayed at the Grande Rockies Resort two years ago over Christmas and absolutely loved everything about our stay. This time, we booked through booking.com and ended up in an odd situation. We were in the main building of the GRR (which we requested) but it seemed like we were actually staying with a time share company called Sunset Resorts.... More 

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Florida
Top Contributor
83 reviews 83 reviews
80 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed November 22, 2014

We stayed a week using a timeshare exchange via Interval. The unit was nice with lots of room. The Jacuzzi was nice after a day hiking the canyons, waterfalls, etc. It was great to have laundry facilities in the unit. They even provided laundry detergent. We were there in late Sept./early Oct. We had the windows open the whole time... More 

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Moss Point,Ms
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2014

Initial thought it was nice. After looking around we noticed there was no view which was something important to us, found chips smushed into the the floor, housekeeping not very good, even if you tip them. Have to pay to use the pool. Though about staying 2 more days because of the activities we wanted to do but when we... More 

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Cairo, Egypt
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

Four adults stayed comfortably in the 2 bedroom, 2 bathroom unit. Generally everything was really clean, fairly updated, and adequately stocked. The unit was sunny and comfortable. We were really happy that they had a completely free wii and video watching area in the reception area. In addition, the receptionist was really helpful and friendly. Our only comment is the... More 

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Strathmore
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2014

We had our 3rd anniversary here and we felt very well taken care of. We were upgraded to a bigger room and mountain views and jacuzzi. Thanks to the manager up front he made us feel like royalty. The jacuzzi was a little loud at times. But the room vas very quiet.

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

The Sunset Resort wasn't my first choice, but Canmore hotels were booking up for weekend. Rate for weekend was acceptable (similar to other properties). Booked in for standard 2 queen, but was upgraded for no cost to a 2 bed condo. Much more room than I needed for sure, but ok in the end. The Goods: -Close to downtown (you... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 29, 2014

We booked the 2 bedroom 2 bathroom with jacuzzi. We got a room with balcony instead of jacuzzi. When asked, they told me that they call it an 'upgrade'. I never asked them for any upgrade... What a surprise!!!!! How can it be an upgrade if i donot need a balcony??? They were unable to switch me back to the... More 

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