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All 33 Canmore hotels

Mystic Springs Chalets & Hot Pools

3.5 of 5 Hotel   |   140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
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Ranked #5 of 33 Hotels in Canmore
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 8, 2012
Integra1Canada Canada
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252 reviews from our community

Traveler rating
    144
    66
    24
    10
    8
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125
27
2
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mystic Springs Chalets & Hot Pools
See the most recent reviews
Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 8, 2012

Had a great stay in nice 2 bedroon unit. Townhouse style with bedrooms on upper floor. Great for kids and 2 couples. Recently renovated pool. Well maintained. Games room has 3D TV and giant screen for kids to play Xbox. or watch 3d movies. Updated from last visit - new Sony LED TV's . Great place to stay. Highly recommended

Was this review helpful? Yes 1
managerscl, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you so much for taking the time to write this review. We are very proud of the changes we are making and that guests are noticing. We hope to see you again very soon and please let us know that you have stayed with us before at the time of booking so you can receive our "Valued Guest Rate". More

Beaumont, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 6, 2012

We stayed at Mystic Springs with my hubby and 3 kids and found it to be of the 9 different places in canmore and banff, we've stayed at to be the best value for our money. The room was clean, and recently renovated, its not a high end place, but if you want a nice condo for a decent price... More

Was this review helpful? Yes
managerscl, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us at Mystic Springs. We are so glad to hear that you enjoyed our amenities and saw the value we are offering to guests. We appreciate you taking the time and we would love to have you come back so don't forget to let us know so you receive our "Valued Guest Rate" Have a... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed February 4, 2012

My husband and I visited Mystic Springs with another couple for a weekend getaway. It is a charming place, and the unit itself is very nicely decorated. The front desk agent was friendly and helpful, and able to give us some recommendations for great restaurants in the area. The hot tub and heated swimming pool were a great perk. The... More

Was this review helpful? Yes
managerscl, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying at Mystic Springs. We appreciate your wonderful comments and please let us know when you are coming back so you can receive our "Valued Guest Rate"! Thanks again for taking the time to write on Trip Advisor. More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2012 via mobile

We have just stayed 5 nights at Mystic Springs and enjoyed it very much. We combined skiing and sightseeing with simply spending time as a family relaxing, sleeping in and even just watching some tv! The hot tub and swimming pool were perfect after a day on the ski slopes (we went to Sunshine and Lake Louise). It's located within... More

Was this review helpful? Yes 1
managerscl, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us at Mystic Springs. We appreciate all of your kind words and hope to see you again very soon. Please let us know so that you may receive our "Valued Guest Rate". More

Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2011

Our trip was totally spur of the moment, and I can't tell you how impressed we were with Mystic Springs. The location was beautiful, we had our own little 2-floor chalet and it was right on the courtyard where the outdoor heated pool was. The staff were amazingly friendly and helpful, and the chalet was adorable and contemporary; it even... More

Was this review helpful? Yes 2
managerscl, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Liz: Thank you for taking the time to write on Trip Advisor. Sometimes you just find the best places on spur of the moment trips. We take pride in our property and our customer service!! Please let us know when you are coming back so you can get our "Valued Guest Rate!" Thanks again and we look forward to having... More

eureka, il
Top Contributor
116 reviews 116 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 29, 2011

This place is in a perfect place and mountains surround you on every side! There are 2 level rooms with bedrooms on the upper floor and kitchen/living room on the main floor. There are beautiful fireplaces for cool evenings, and full kitchens with a dining room and table. The pool is perfect sized and warm as toast. They have a... More

Was this review helpful? Yes 1
Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2011

Mystic Springs was the ideal spot in Canmore for a family reunion! It's tough to please an age range from 10 to 89 but Mystic worked for us all. The proximity to all the activities in Canmore was a big plus and the pool area was a great meeting place after a full day for the entire family to enjoy.... More

Was this review helpful? Yes 2
Mountain View, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2011

My family and I just finished a Rocky Mountain vacation at Mystic Springs, and we were blown away! The courtyard area is fantastic for entertaining the children, who couldn't get enough of the oversized heated pool. The accommodations were luxurious and well-equipped, with full kitchens and wonderful duvets on the beds. Staff were courteous and friendly. Mystic Springs was a... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2011

I stayed here and looooved it! I only stayed one night, so I had to go to the pool, but because it was winter I was a little skeptical of whether or not to actually go. In the long run I was so glad I did! The pool was heated to the max and was just all around an amazing... More

Was this review helpful? Yes 2
Calgary
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 15, 2011

There is nothing wrong with these chalets, but the walls could use some fresh paint and some minor, minor updating. The cons: The website advertised Aveda toiletries and we did not get those. We were locked out of our suite because the battery died for the card key. View of a wall. Hot tub was under maintenance while we were... More

Was this review helpful? Yes 2
MysticOwner, Owner at Mystic Springs Chalets & Hot Pools, responded to this review

Very sorry for your experience Shanny29. I am an owner of Mystic Springs and things have recently changed. We terminated Bellstar Resorts on September 30, the company that managed Mystic during your stay, and hired a high service orientated management company called Waymarker Hospitality. All the rooms are now clean and fresh. We hope you give us another try. Bellstar... More

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Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta

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