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All 33 Canmore hotels

Mystic Springs Chalets & Hot Pools

3.5 of 5 Hotel   |   140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
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Ranked #5 of 33 Hotels in Canmore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Danielleankyle
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254 reviews from our community

Traveler rating
    146
    66
    24
    10
    8
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125
27
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a night with a large group. The staff was very nice and friendly. They were very accommodating to our group. Will definitely be back with my family. They have Large pool and large hot tub also. It's nestled right in the mountains but close to the main roads.

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and I will let our staff know how much you appreciated them. We hope to see you again very soon with your group or just a family getaway. See you soon! More 

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place, very clean and great family friendly facility. So close to great hikes and a stones throw to Banff. Would love to go back with a big group of people. All the units face the heated outdoor pool making it super easy to get around and use the facilities. Fireplace in each unit is a nice touch as well.

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Glad you loved your stay with us and we can't wait for you to visit us again with your large group. Please email judy@waymarker.ca if you were booking more than chalets.....thank you. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We went for a fun weekend with a large group and all the staff were very accommodating and kind. The Chalets were wonderful, well kept, clean, warm and perfectly located, close to the hot pool and large hot tub. The views of the mountains from the Chalet's were amazing. All around a perfect place to stay in Canmore.

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and bringing a large group to enjoy our chalets and facilities!!! We hope that you all can come back again!! More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Chalets were so warm and comfortable, easily accommodating many people. Beautiful views and hot pool was so great. Definitely recommended to anyone looking for a place to stay, and for sure would stay here again.

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Can't wait for you to come back again and thank you for recommending us for others to enjoy!! We are so greatful for your wonderful comments!! Hope to see you again very soon!!! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in the chalets for a fun girl's weekend and couldn't have been more happy with our stay! The rooms are just beautiful, they're quaint, cozy and super clean with enough room for a family. It was amazing having the pool right out the door and with a view of the mountains too and the kitchenette was perfect. Even... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you!! We are so glad to hear that your fun girl's weekend turned out so well!! Can't wait for you to come back for another one and a weekend away with your family!! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had such an awesome time!! Our chalet was beautiful, and the view from our rooms in the morning was amazing!!! Love those mountain views! My bed was very comfortable. The pool was such an added bonus and was so much fun to experience in the evening. The staff was awesome as well!!

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your wonderful descriptions of the chalet you stayed in. We want all of our guests to experience a fantastic stay so thank you for doing so!! We can't wait for you to come back and stay with us!!! More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2014

A group of us stayed for the weekend, they were very accommodating to our large group and the space was perfect. The rooms & beds were comfortable, living room/kitchen space was perfect. I did not experience the hot pools but others enjoyed them without complaint. I do agree that the chalets need a little upkeep but nothing major. Will definitely... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and bringing a large group. We are pleased to know that you all enjoyed your stay and that we are a perfect fit for your women's getaway!!! We hope to be able to host you again very soon. Thanks again! More 

Sylvan Lake, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 8, 2014

We have stayed here approximately 7 times. It is spacious, adequately equipped with a good kitchen, and the pool and hot tub are perfect for the whole family (just don't wear your expensive bathing suit as the chemical levels ruined all our suits). On the down side, we have noticed that every year it gets a bit more run down.... More 

Was this review helpful? Yes 2
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you to you and your family for staying at Mystic Springs and being regular guests. We are sorry to hear that your chalet was not clean.....I will pass this on to the housekeeping department and I just know your next stay with us will be better for you! Thanks again for your comments' and suggestions, we really appreciate all... More 

Lethbridge, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 7, 2014

We stayed two nights at the mystic springs in August. We were travelling with four children (age 10-14). One of the reasons we booked was because of the number of beds in the unit. The master bedroom was as to be expected - the second bedroom had two double beds which was perfect - the kids were all happy to... More 

Was this review helpful? Yes
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying at Mystic Springs and enjoying one of our pet friendly chalets.....we are happy to hear that your kids liked their own beds and our year round outdoor heated pool. We do hope that you come visit us again and thank you for posting your review. More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

A couple years ago, I brought my family to Mystic Springs and had a very average stay, which seemed to be odd considering the amazing reviews. They reached out to me promising to make it right the next time I came, which they absolutely did! I was in town with another family for a sporting event and stayed at Mystic... More 

Was this review helpful? Yes 1
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for staying with us and giving us a second chance....we are so very happy that you enjoyed your second stay with us and we hope you come back again!!! More 

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Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#1 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore

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