the kettle didn't work , the sofa bed was broken, they wouldn't give us extra towels and bedding, the information in the hotel directory was wrong, and guest services told us we were being difficult becasue I asked for an extra pillow. What a gong show... more

We stayed one night here on our way down the Jasper/Banff National Park. We hadn't prebooked anything due to a previous mix up and were struggling to find somewhere quiet and nice. We looked at Banff which currenly has the entire town centre main road up with noisy construction, and is fully of tourists and gift shops. We went to... more

Banff Boundary Lodge is a true vacation home experience!! When you rent your apartment syle condo for the stay it is yours. You don't have to worry about maid service knocking on your door every morning. Stay in your bed clothes and relax for a change. If you are expecting a 5 star experience stay elsewhere. However, for a 3... more

We stayed for a week in the Banff Boundary Lodge during some of the hottest weather Alberta has seen in several years. Like many non-chain hotels in the Canmore/Banff region, the Banff Boundary Lodge does not have air conditioning, but thankfully in this part of Alberta, the nighttime temperatures provide for comfortable sleeping weather most of the time. The Lodge... more

My husband, 14 yr old son and I stayed at the lodge for 2 nights in a 2 bedroom king suite. The accomodation was average but clean. The towels were a bit frayed around the edges and the furnishing were plain. The couch in the living room was not comfortable to watch TV on at night but we managed anyways.... more

We stayed there for only one night...wish we could stay longer but then we had to move on. The place was clean, the staff were very courteous, the rooms were big enough to accommodate us(there were 4 of us adults and 2 kids). All the necessities were available in the unit. We will definitely recommend this place to our not-so-picky... more

The rooms were nice and the staff friendly but we had trouble with postcards we left at the front desk to be mailed. When our family in the States received their postcards, they were covered with extremely vulgar statements and pictures. We are convinced someone working at the front desk either did this or allowed someone else access to our... more

We stayed at the Banff Boundary Lodge from 6/26/06 to 6/28/06. We had a wonderful time and the hotel was great. The only complaint that we had was there is no air conditioning. It was pretty hot while we were there and the entire suite was hot and it never really cooled down all night, even with all the windows... more

I have stayed at Banff Boundary Lodge two times this year. It is under new management and the rooms are very clean. The staff were helpful. Great value - booked a 2 bedroom condo with 1.5 bathrooms - spacious, full kitchen, living rooom etc. I would recommend this place! more