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Windtower Lodge & Suites

160 Kananaskis Way, Canmore, Alberta T1W 3E2, Canada
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Windtower Lodge & Suites
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Windtower Lodge & Suites
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346 reviews from our community

Traveler rating
    90
    124
    70
    35
    27
See reviews for
44
170
10
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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There are newer reviews for Windtower Lodge & Suites
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1 review
3 of 5 stars Reviewed September 5, 2014 via mobile

We booked a 2 double or queen bed room but they didn't have any left so we were forced to stay in a single bed room. My 2nd guest in room had to book at another hotel and hotel will not refund our money

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Florida
1 review
2 of 5 stars Reviewed September 4, 2014

Room was tiny. There was no desk or place to put my computer. Someone vomited in elevator and it was not cleaned properly and smelled the entire stay. Had to wait for check in from 2:45PM. to 4:15PM. It was cold and raining we were in shorts after a 5hr drive and told to walk around downtown or go get... More 

Review collected in partnership with this hotel

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Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

I sincerely apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and I am very sorry we failed to do so during your stay. I would love the chance to further discuss your stay. Please feel free to contact me at your earliest convenience at admin@windtower.ca. I look forward to hearing from... More 

Edmonton
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

Everything was great, i.e. accommodations, price, staff, facilities, setting, What a beautiful setting. Everything was top notch, yet very reasonable. Didn't want to leave. First place we would go if we go through Canmore.

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Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

Thank you so much for taking the time to write this amazing review about our hotel, we love hearing that guests enjoyed their stay with us! I am so thrilled to hear that you had a positive and enjoyable experience. We look forward to welcoming you back! More 

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed August 31, 2014

Reserved through Expedia.com and check-in was a breeze. The room was great, the area is quiet and getting downtown is easy. Give check-in 5/5. The reservation desk staff were very efficient. The bartender was less than impressive - there were three other patrons when I walked in for a beer. He was very disorganized, slow to acknowledge my presence, in... More 

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Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

Thank you for taking the time to share your review. I am pleased to hear that you were happy with our accommodations! I sincerely apologize for the lack of customer service in The Wandering Elk and I have brought these comments up to our Management Team. We hope to welcome you back in the future. More 

Sherwood Park, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 29, 2014

We were here only one night, but had a great experience that we would look at this hotel in the future for longer stays. We found this hotel on the internet, and saw that Alberta residence recd a 20% discount. When we walked into the suite we were quite surprised, as it had a king size bed, sofa bed, and... More 

Was this review helpful? Yes 1
Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

Thank you so much for sharing your wonderful comments! I am pleased to hear your enjoyed our signature hot breakfast! We look forward to welcoming you back. More 

Colchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2014

We arrived at this hotel for a four day stay - the longest on our trip and we were very pleased with our decision to stay there. Not only did out suite have a kitchen area fully equiped, but it also had a washing machine and tumble dryer tucked away in one of the cupboards. The suite was provided not... More 

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Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

Thank you so much for taking the time to share your wonderful comments with the TripAdvisor community! I am so pleased to hear that you enjoyed your suite and all the amenities! We look forward to welcoming you back. More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 26, 2014

I booked a room online, but when we arrived our room was upgraded to a suite (at no extra charge) I'm guessing due to online overbooking. The room was excellent and when I mentioned the Coffee maker didn't work... It was running by the time I got back after dinner.

Was this review helpful? Yes 1
Brittany P, Guest Relations Manager at Windtower Lodge & Suites, responded to this review

Thank you for your kind words! Please join us again soon for another wonderful stay at the Windtower Lodge & Suites. More 

Alberta
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 19, 2014

My husband and I stayed at the Windtower for a night away in the mountains. The staff were helpful when we arrived. I found the rooms to be pricey but I guess summertime in Canmore ususally is. I did not like that we had to pay a large amount for our room and still pay $5 more to park at... More 

Was this review helpful? Yes 2
Teignmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 18, 2014

we recently traveled the Canadian Rockies staying in 9 different hotels and B&Bs and I have to rate this room bottom, it has the feel of a cut price hotel,and because of the location and the time of year it was crammed!! the restaurant was packed from opening to closing, we found the rooms a little small with thin walls... More 

Was this review helpful? Yes 1
Langley
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2014

So we purchased a 1 night stay here through Groupon (my 1st purchase for accommodation). We decided that we would stay a 2nd night at full price to go to Banff for the day. The "groupon" purchase room was little more than a walk in closet, located on the driveway with the street lamp shining through the window. This room... More 

Was this review helpful? Yes 1
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