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All 32 Canmore hotels

Solara Resort & Spa

4.0 of 5 Resort   |   187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
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Ranked #12 of 32 Hotels in Canmore
A recent review
5 of 5 stars Reviewed May 6, 2013
LUCKYLADY10_99 Calgary, Canada
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422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Solara Resort & Spa
See the most recent reviews
Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

Four of us gals stayed in your wonderful resort. We booked a 2 bedroom, 2 bath premium suite and it was worth every penny! And it was still very reasonable. The bedrooms and baths were spacious and luxurious - perfect for bubble baths. The living area, balcony and kitchen were all well appointed. We requested an early check-in, and the... More

Was this review helpful? Yes 2
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear LUCKYLADY10_99, Wow thank you for taking the time and sharing you recent experience at Solara Resort & Spa! We are so pleased to hear that you and your friends had such a great time! We always love to hear when our guests are able to enjoy the resort and create lasting memories! Our 2 Bedroom Premium units are perfect... More

Elora, ON
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2013

We would like to thank everyone at Solara Resorts for making our trip so memorable. Our apartment was perfect and had everything we needed. Great location, close to town. A special thank you to Shannon at the front desk, very polite and helpful, lot's of great information to make the most of our stay. Spa was also wonderful, great service.

Was this review helpful? Yes 2
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear Wendy06, Thank you for you fantastic review. The staff at Solara Resort & Spa are constantly striving to meet our guests needs and excell in service excellence. It's always a pleasure to read that our guests have had the opportunity to experience this and share it with others. The Spa is a great amenity that many of our guests... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

The staff were very friendly and helpful at the front desk. All my questions were promptly and politely answered when I called the service desk. We booked several rooms for our family members attending our wedding; the room layout varies widely from room to room, but none will disappoint. The event coordinator, Monique Hendrickx, was extremely helpful and accommodating arranging... More

Was this review helpful? Yes 2
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear Ryan W, Thank you very much for taking the time to write such a wonderful review on Trip Advisor. We appreciate all feedback and are always pleased to see our hardwork and training being recognized by our guests. Next time you choose to stay at a Bellstar Hotel & Resort don't foget to mention that you have stayed with... More

Halifax, Canada
Top Contributor
52 reviews 52 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 11, 2013

In January, I had a great time at Solara. The Spa was small but accessible and friendly. I had a great massage there and love the amenities in the locker room. They do have XXL robes for us plus sized people! The service was good and the front desk answered any questions I had with appliances, thermostat malfunction and fireplaces.... More

Was this review helpful? Yes 2
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear Bluewater08, Thank you so much for taking the time out to write such a great review. We are very proud of our amenities at Solara Resort & Spa, and have a variety of them ranging from a fun splash park for children, to a movie theatre for the whole family, and, as you have mentioned, a luxurious spa for... More

Kent
Contributor
15 reviews 15 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed March 29, 2013

Our stay at the Solara Resort & Spa was appalling. I fully agree with the other negative reviews on here. Staff are rude and as for the management, don’t bother wasting part of your holiday trying to resolve an issue. Both managers are condescending and abrupt with an “I can not be bothered attitude” The rooms are spacious with good... More

Was this review helpful? Yes 13
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear Samantha63, Thank you for your feedback, we appreciate all feedback both positive and constructive. This helps in our continuation of training for service excellence. I do apologize for the experience you had while staying with us. I have shared your comments with our Team and the Department Managers in order to correct and improve in all these areas. We... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2013

We recently went to Canmore to ski in Sunshine. My husband and I our two year old son and our parents thoroughly enjoyed our three bedroom condo at Solara! With 1400 sq ft on the 4th floor the 5 of us had ample room to stretch out and relax, the beds were comfortable, the bathrooms spacious, kitchen was wonderful for... More

Was this review helpful? Yes
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear TravellinMama17, Thank you for choosing the Solara Resort & Spa for your home away from home. We all enjoyed reading your wonderful review. It’s nice to see that you were able to enjoy the amazing ski hills of the Valley that have some of the most breathtaking views, as well all the amenities the Resort has to offer. We... More

Stony Plain, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2013

Had the chance recently to spend a weekend at this wonderful resort. We wanted a quite relaxing retreat away from the city and despite the resort being busy it was peaceful. The suite was excellent and provided us everything we needed. Very luxurious 1 bedroom with 2 fireplaces and a deck with BBQ. We used the property as a home... More

Was this review helpful? Yes
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear StonyCowboy, Thank you for staying with us at the Solara Resort & Spa. We are delighted to see that you had such a perfect weekend away at our resort. I am pleased to read that you made use of most of our amenities here at the resort and next time around hopefully you can take advantage of the beautiful... More

Medicine Hat, Canada
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 25, 2013

We have stayed numerous times, each time brought it's own issues, each time the management apologies, promise to do something about it, the next time you visit, the same problems plus many more, the same lack of professional staff and especially the Manager, Tanya, quite literally, an individual playing at being a manager, time to choose a new profession I... More

Was this review helpful? Yes 14
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear Angry4U, Thank you for staying with us at the Solara Resort & Spa. We appreciate every guest response and take all of them seriously. Every Trip Advisor posting is reviewed by our Department Managers as well as staff to see the areas in which our guests feel we need to improve as we strive for service excellence. We are... More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2013

Joined some friends at this resort in a 3 bedroom suite. Very spacious. Great open concept kitchen& living space with a fireplace. Very comfortable beds. Has underground parking. Hot tub was quite large but all indoor. Did not make use of the spa.

Was this review helpful? Yes 1
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear CharissaDawn, Thank you for staying with Solara Resort & Spa. We are glad to hear that you had a great mountain retreat at our resort. Our 3 bedrooms are fantastic for retreats and family stays as the 1341 square foot room leaves lots of space for everyone to enjoy together or “retreat” away to the private bedrooms. We would... More

Edmonton, AB
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2013

Have stayed at a number of hotels in the Canmore and Banff areas, and this is the nicest place we have stayed so far. Comfortable bed, very quiet, nice view, roomy accommodations. High end appliances. It is very family oriented, with a separated spray play area in the pool room, along with full kitchen and bbq on balcony. The front... More

Was this review helpful? Yes 1
Tanya Y, General Manager at Solara Resort & Spa, responded to this review

Dear BillnEdmonton, Thank you for staying with Solara Resort & Spa. We are pleased to read your positive comments and how you enjoyed your stay. Our team strives for service excellence as well as to offer the best in amenities. The Bow Valley is a beautiful destination with lots to enjoy and we would be honoured to host you for... More

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Additional Information about Solara Resort & Spa

Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solara Resort & Spa 4*
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Also Known As:
Solara Hotel Canmore
Solara Resort And Spa
Solara Resort & Spa Canmore, Alberta

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