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Solara Resort & Spa

4.0 of 5 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
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Solara Resort & Spa
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Solara Resort & Spa
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I took my wife here for her birthday on Oct 5th and 6th, and from the moment I even made my reservation, It was fantastic! I was greeted with an email from the general manager giving me conformation, tips and ideas around Canmore, and even an opportunity to make it a little more special (like having a bottle of wine... More

Was this review helpful? Yes 3
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear LauraRCanada: As a Top Contributor in the TripAdvisor Community, I especially appreciate your fantastic review of your recent stay with us! I’m pleased you enjoyed our spacious, well-equipped suites, cleanliness and friendly Team Members including yours truly. Delighted to hear your wife had a very enjoyable birthday and that Solara Resort and Spa could be apart of it. I... More

alberta
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We rent 2 bed room premium. Worth the extra $! Huge bathrooms and enough space to really spread out. Love movie Theater, local play structures walking trails and pool! Staff is kind and remembers you after check in. My son broke a vase in lobby and they felt with it gracefully. See you next year.

Was this review helpful? Yes 2
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear familyshf: Thank you for your wonderful review regarding your recent family stay! Our spacious and well-equipped two-bedroom suites are absolutely perfect for families and small groups and easily accommodate up to six guests. Our movie theater is amazing and is the only theater in Canmore. Also Thank you for noting our Team’s fantastic service culture! Our Team Members genuinely... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here a few times and it's been fun. Close to a lot of tourist attractions and kind of like an apartment where you can keep to yourself for meals, cook and feel at home. The only thing that I was unimpressed with is the cleanliness of the building including your suite when you get there and the... More

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Brianna B: Thank you for sharing your review with us. Great to hear that you enjoyed the amazing location and spacious condominium sized suites that offer 'home away from home' amenities. I appreciate you advising us of the concerns relating to the condition of the cleanliness. This is definitely not the standard for our resort and our team. We... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights and didn't really have a good night sleep because the A/C wasn't working and we called for it twice and maintenance came but didn't really solve the problem. There we're also missing kitchenwares and we informed the front desk and they said they were going to replenish what was missing but didn't so we had to... More

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear MarsEve: Thank you for sharing your feedback on Trip Advisor. We do apologize for AC not functioning correctly and for the staff not responding. I will be reviewing your comments with our team and will conduct the necessary re-training. Thank you for your valuable feedback. We look forward to hosting you again in the future. Kind Regards, Darryll Hunter... More

Sydney
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 3 bed apartment for 3 couples, so the price we shared out was very reasonable. It had a large open kitchen in the middle of the spacious living area. Kitchen was very clean and well equipped. There was 2 bathrooms, a laundry and dryer, made it a very comfortable stay for the 6 of us. Undercover garage... More

Was this review helpful? Yes 2
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear diskali: Thank you for your 4/5 rating regarding your family’s recent stay with us! With approximately 1700sq. ft., our fully-equipped three-bedroom suites are perfect for families and friends. Delighted you found the accommodations very clean and comfortable. Our underground parking is the largest in Canmore and can accommodate even the tallest of vehicles. Thank you once again for your... More

Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Both the property and room were beautiful. The kitchen was well appointed and enjoyable to use. Living room and bedrooms were comfortable. The front desk staff were fantastic at check in. After I went to the room I discovered that I did not book the room that I thought I had (my mistake) but the girl was incredibly accommodating especially... More

Was this review helpful? Yes 4
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Mtaitinger: Thank you for your 4/5 rating regarding your recent stay with us noting our excellent property and our fantastic staff. You have my sincerest apologies for the issues with stove and the maintenance not responding in a timely fashion. I will be addressing this issue to the front desk and thus you should have received at very least... More

Edmonton, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a LivingSocial deal, probably the deciding factor in our staying here as the price is pretty steep otherwise. Kitchen was great, although our icemaker didn't work. We didn't bother calling maintenance as we only stayed two nights. The sofa bed was incredibly uncomfortable for my teenage son. As other reviewers have mentioned there was no bedding in the... More

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Suzanne B: Thank you for your 4/5 rating regarding your recent stay and I’m pleased you and your family enjoyed your spacious and well-equipped two-bedroom suite! You have my sincerest apologies on not having the sofa bedding readily available. The fireplace does throw off heat. If you click the fireplace remote three times the heat comes on. The instructions... More

New Hope, Pennsylvania
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great stay for a week at the Solara Resort. I think the thing to understand is this is not a Hotel in the traditional sense. It is more like a condo developement that sells the units to customers who then have the choice to use the room or put it into a pool of units that are available... More

Was this review helpful? Yes 4
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear DJDxMKD: As a Top Contributor on TripAdvisor I Thank you for taking the time to provide a detailed review and to rate your recent stay at the hotel a 4/5! I’m pleased you enjoyed the spaciousness of your fully-equipped two-bedroom suite. Our guests love our fully-equipped and spacious suites. Thank you once again for your review and I do... More

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

This place was fine, although the lock on one of our suites did not work. I had expected better for the price. The king-size bed was actually two twin mattresses, so it was not possible to sleep comfortably in the middle of the bed. The shower took forever to warm up. Service was not great either.

Was this review helpful? Yes
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Janet C: I do appreciate your review regarding your past stay with us. Maintenance is of the utmost importance in the hotel industry and what you experienced during your stay is certainly not a Solara standard. Our goal is always to exceed guest expectations and I would appreciate speaking with you to gather further details. My direct line is... More

Victoria, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Meeting with a potential client in Canmore and as I was travelling by car with my wife and dog, this was one of only a very few that accepts pets. Thank you for that. Stayed two nights and we could not have been more pleased. Very well appointed until, great bed and an amazing bathroom. Check in was quick and... More

Was this review helpful? Yes 4
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Buddi2365: Thank you for taking the time to post an excellent review regarding your most recent stay with us. Our goal is always to exceed guest expectations. I do also appreciate your kind comments regarding our Team Members. Once again, thank you for your review and your continued patronage! Kind Regards, Darryll Hunter General Manager More

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Additional Information about Solara Resort & Spa

Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solara Resort & Spa 4*
Number of rooms: 214
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Also Known As:
Solara Hotel Canmore
Solara Resort And Spa
Solara Resort & Spa Canmore, Alberta

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