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Solara Resort & Spa

#10 of 33 Hotels in Canmore
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187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
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Solara Resort & Spa
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Solara Resort & Spa
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481 reviews from our community

Traveler rating
    243
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    57
    34
    15
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198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed at Solara Resort apx. 5 times now, we love it as it's not too far aware from Banff and the skiing but Canmore is a lovely little town. This time we stayed in a three bed apartment and we super let down by the overall cleanliness of the apartment. It could have really done with a total... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stay at Solara every time we come out to Canmore for the quiet and beautiful rooms, fun things for the kids, and the kitchen that allows us to prepare food for our family who has food allergy challenges.

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Jifno: Thank You for your awesome review. I’m pleased you and your family enjoyed your recent stay with us in our spacious Clean and Well-equipped suites! and that we are able to assist your family's needs. Once again, thank you for your review, your continued patronage and I do look forward to hosting you and your family again on... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

This was our first time at Solara and the hotel was very nice. I think the staff is amazing, and to me, customer service really goes a long way in making a trip special. Two things that could have made it a better experience: 1) I had specifically asked to not be on the ground level but unfortunately they couldn't... More 

Review collected in partnership with this hotel

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Anny A: Thank you very much for your great review. Our Team’s mission is to ensure all of our guests receive Star treatment and go home with a memorable hospitality experience. Do apologize about not being able to get you on the ground floor. I'm delighted our housekeeping team was able to assist your needs. Once again, thank you... More 

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice accommodations. We stayed two nights with another family in the same suite. One of the best I have stayed in for that price. Wifi slow in the living room, but in the bedroom, the signal is better. Rooms are clean, hallway clean. Elevator could be slow (but not a problem). Ample parking space. Friendly staff.

Review collected in partnership with this hotel

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Abi O: Thank you for rating your stay a 5/5! Our well-equipped and spacious two-bedroom suites are perfect for sharing and all have two bathrooms. I’m also pleased you enjoyed our excellent service and our clean rooms and Hallways. Our underground secure and heated parkade is the largest in Canmore and can accommodate the largest of vehicles. Once again,... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed twice for one night each only a week apart. Had a one bedroom unit. Very comfortable with full kitchen that we took full advantage of. Used it to split up a trip to a time share so had food with us and wanted a fridge so chose Solara rather than a room with a limited fridge.

Review collected in partnership with this hotel

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear David C: Thank you for taking the time to post an excellent review regarding your recent stay with us! I’m pleased you enjoyed our amazing 1-bedrooms suites and service. The Kitchens are indeed fantastic. I look forward to hosting you again on your next trip to the Canmore area! Kind Regards, Darryll Hunter General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This resort is absolutely amazing! I couldn't have imagined anything more, everything was impeccable. The only issue that arose was on the morning before we checked out, I had just gotten out of the shower and in the suite in my towel, when a member of staff let himself in, catching me like a deer in headlights. He then told... More 

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Timeforadventure1: Thank you for taking the time to post an excellent review regarding your recent stay with us! I’m delighted you enjoyed your stay and that you found everything impeccable. I do deeply apologize for the computer error on our behalf. I look forward to hosting you again on your next trip to the Canmore area! Kind Regards, Darryll... More 

Bruderheim ab
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had the opportunity to stay at the Solara Resort in Canmore for 3 nights. Even though my reservation got lost (oops) luckily they did find a room for me (was midweek) they had to upgrade to a 2 bedroom suite but did so at no extra cost. Awesome staff. Full stainless steel kitchen, fully equipped with all your needs for... More 

Was this review helpful? Yes 2
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear AlanKlassen: As a Top Contributor in the TripAdvisor Community, I especially appreciate your fantastic review of your recent stay with us! I'm pleased you enjoyed our very spacious, well-equipped 2-bedroom suite, cleanliness and friendly Team Members. Also the location is fantastic with majestic views of the the rocky mountains and our pathways which lead from our front entrance and... More 

Ottawa, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very happy to have our room ready earlier. Front desk staff was very friendly. Our unit was well equipped, we hosted dinner for 8 and the hotel staff was very accommodating, bringing additional plates and utensils to our unit. We enjoyed the balcony and the barbecue. Hotel is ideally located for walking to town or to trails.

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Margret2014: Thank you very much for your excellent review and your continued patronage! Our Team’s mission is to ensure all of our guests receive Star treatment and go home with a memorable hospitality experience. Also pleased you enjoyed our spacious and well-equipped two-bedroom suites and fantastic location that offer some the best views in Canmore. Once again, thank you... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel was indeed nice. I had planned this trip for a year to come down and go dogsledding in canmore. It was booked! On the Friday before the dogsled tour was booked they had called and cancelled our tour due to lack of snow. I had booked the solara through a third party and contacted them to see if... More 

Was this review helpful? Yes 3
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Tonabe: Dear Toni B: The team at Solara is shocked regarding this review. The vast majority of our valued guests thoroughly enjoy the tremendous value and Service we provide! Our customer service is top notch. I have investigated this matter deeply; I have even contacted the third party you reserved with. They provided me documentation that they would not... More 

Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 24, 2015

The rooms at this hotel are amazing - we got a two bedroom suite and it was very modern and nice. However, the pool area is very awkward. We had to go outside and then through the lobby to get to the pool (not very convenient in winter). There really isn't a pool, just a very shallow children's wading pool... More 

Was this review helpful? Yes 3
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear christinamh28: Thank you for your 4/5 rating regarding your recent stay. Delighted you enjoyed our amazing suites. We are working on plans for a new pool and hot tub area. As well I really appreciate you noting our friendly team members. Our Team Members genuinely care about our guests and our goal is always to exceed guest expectations. Once... More 

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