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All 32 Canmore hotels

Solara Resort & Spa

4.0 of 5 Resort   |   187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
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Solara Resort & Spa
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78%
Ranked #11 of 32 hotels in Canmore
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 3 days ago
Stuart G Seattle, Washington
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349 people have reviewed this hotel

Traveler rating
    192
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
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English first
Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We recently stayed in a three bedroom suite at Solara Resort and Spa for a week. The location is quite good and you're only a couple of minutes from downtown Canmore, and it is a short drive to Banff National Park. The unit was generally comfortable, nicely furnished and plenty spacious for our group of five. However, there seemed to... More

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Stuart G: Thank you for sharing your review with us. Great to hear that you enjoyed the amazing location and spacious sized suites. I appreciate you advising us of the concerns relating to the maintenance issues. This is definitely not the standard for our hotel and our team! We will investigate further and make the necessary repairs. We look... More

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I bought a groupon for three nights in a two-bedroom suite in Solara Resort and Spa. When we arrived, we found that we had been upgraded to a three-bedroom suite that was absolutly beautiful. We had helpful staff. Unfortunatly the theatre had been closed for the week, so we could not use that, but we did use... More

Was this review helpful? Yes
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Chelsea B: I’m absolutely delighted that you had such an excellent stay with us! Our Team Members always want to provide our guests with a unique and special experience and when we get great feedback like yours, we know we’re meeting our goals! We apologize for the internet issue, but we are currently reviewing and upgrading our whole wifi... More

Medicine Hat, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for a wedding May Long. Booked a two bedroom and the room was great. Planned to do a BBQ for about 25 guests the night before the wedding. Extremely small ELECTRIC BBQ on the deck, that was totally under qualified for the job. Shared one of the two Gas webers that the hotel has in a communal area... More

Was this review helpful? Yes 2
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Jamie M: Thank you for your 4/5 rating regarding your recent trip noting our spacious and clean suites. I do appreciate the comments about the Bar B Q electric grill on the balconies, but by law we are not allowed to have a larger and propane Bar B Q's on the balconies, thus we placed two much larger propane... More

1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

we saw the rooms last year to book for our wedding and we were so excited. in total we had about 10 rooms booked ranging from 1-3 bedrooms. we were all scattered between the 3 lodges, which made it impossible to mingle with our guests. us personally changed rooms 3 times, the first was so filthy our feet were black,... More

Was this review helpful? Yes 21
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Lp C: Thank you for sharing your experience with us. Please accept our apologies for all the trouble and inconveniences caused. No excuses can be offered except we have failed in our service. I communicated directly with you regarding our service and with hopes of a recovery and reimbursement, but wish you declined. Should you re-consider our generous offer,... More

Nanoose Bay, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Solara turned out to be the perfect jumping off place to explore the Banff area. The suite was very comfy, clean and well appointed. It's a short walk into restaurants etc - so the location is great. For winter travellers there's a fireplace in the living room and both bedrooms.

Was this review helpful? Yes 5
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Judy L: Thank you for taking the time to post an excellent review regarding your recent stay with us! Our guests love our fully-equipped and spacious suites and fantastic location. Thank you once again for your review and I do look forward to hosting you again on your next trip to Canmore! Kind Regards, Darryll Hunter General Manager More

Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great place to stay. We traveled with our family of 5, 2 adults, 3 children and it was a really comfortable and wonderful place to stay. We arrived at 430p for check in, our room wasn't ready, made us wait for about an hour more. Once in our room, we were amazed at how really beautiful the room was. It... More

Was this review helpful? Yes 4
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Kaadil: Thank you for taking the time to write an excellent review regarding your most recent stay with us. I’m pleased you enjoyed your stay in our fabulous suites with everything they have to offer and that you found them clean and comfortable. Once again, thank you for your review and we look forward to hosting you and your... More

Ashburn, Virginia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The air conditioning didn't work for 2 days and after several unsuccessful efforts to fix it, the manager decided to move us to another suite which was decidedly better. Front desk and hotel management were great but no so the housekeeping. In our 9 day stay, the room was only cleaned once but they didn't bother to clean the coffee... More

Was this review helpful? Yes 5
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Guest: Thank you for taking the time to provide a detailed review and to rate your recent stay. Our team takes great pride in providing our guests with 'home away from home' services and each of us were disappointed to learn of the many issues you encountered with your stay. However do really appreciate the great review. Once again,... More

Fort Lauderdale, Florida, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an amazing stay at Solara. When I booked the trip, I requested a mountain view room. Our unit was on the third floor of the Chinook building with very nice mountain views.Thanks Solara! We were right next to the elevator but it was very quiet. The unit was wonderful...lovely furnishing and décor. There were two entrances to our... More

Was this review helpful? Yes 3
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Jennifer K: I’m absolutely delighted that you had such an excellent stay with us! Our Team Members always want to provide our guests with a unique and special experience and when we get great feedback like yours, we know we’re meeting our goals! Also Thank you for noting our clean, spacious and well-equipped suites. Once again, thank you for... More

Spruce Grove
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here on a Groupon for a great rate, but even then I'm not impressed enough to return. One person was left to check in guests, resulting in about a 20 minute check in procedure. That's not a good start. The pool area is terrible, good enough for my three year old but my five year old was bored to... More

Was this review helpful? Yes 3
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Lara P: Thank you for selecting Solara Resort & Spa as your resort for you recent trip to Canmore. Our Team is committed to delivering amazing hospitality experiences, and it is with deep regret that we did not achieve this goal during your most recent experience with us. Maintenance is of the utmost importance in the hotel industry and... More

Greenville, South Carolina
Top Contributor
430 reviews 430 reviews
30 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My wife and I are retired and travel 7 months out of 12 and have for the passed 3 years so we have stayed at many more hotels then the average couple.We should have realized we were in trouble when the directions we got were wrong and it took us 35 minutes to find Solara after getting off at the... More

Was this review helpful? Yes 5
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Richard F: The team at Solara is shocked regarding this review. The vast majority of our valued guests thoroughly enjoy the tremendous value we provide!. I am disappointed that you did not enjoy your experience at our hotel, and we will be reviewing your comments with our team to improve the product and services within our hotel. Thanks again... More

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Additional Information about Solara Resort & Spa

Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solara Resort & Spa 4*
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Also Known As:
Solara Hotel Canmore
Solara Resort And Spa
Solara Resort & Spa Canmore, Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Canmore #1 Green Hotel in Canmore #2 Top resorts Hotel in Canmore #3 Spa Hotel in Canmore #3 Luxury Hotel in Canmore #7 Romantic Hotel in Canmore
Hotel Class
Official Description (provided by the hotel)
Stunning Rocky Mountain architecture grounds the Solara vacation experience in authenticity, making your retreat the perfect Canmore vacation! Solara Resort blends the absolute best of a Rocky Mountain holiday with the elegant details of a high-end urban hotel. Choose from spacious, fully equipped 1, 2 or 3 bedroom suites with up to 1700 square feet of luxurious space. Linger on your own private balcony or terrace, soak in breathtaking mountain views or snuggle beside your slate fireplace. ... more   less 
Number of rooms
214

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