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Solara Resort & Spa

#10 of 33 Hotels in Canmore
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187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
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Solara Resort & Spa
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Katy, Texas
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was my first family vacation with our 1.5 yr old daughter. Executive summary is that the hotel is very beautiful but not well maintained and very noisy. We stayed for a total of 8 nights in a 2 bedroom condo in the A lodge. The Wi-Fi was present but such a poor connection; the customer service stated that it... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Canmore is a beautiful spot nestled amongst the mountains. The Solara Resort and Spa is conveniently located in Canmore and is a luxurious, roomy & modern place to stay. Perfect for a family or with friends and close to shopping, hiking or walking!

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Sparta, Wisconsin
Level Contributor
1 review
2 of 5 stars Reviewed 3 days ago NEW

We stayed in a two bedroom, two bath unit for 4 nights. The rooms were not very clean. Dust covered every surface and the AC unit did not work properly. Maintance had to come up and rested it twice, and the other two days we just lived with it because we returned so late on the evening. the bedrooms faced... More 

Was this review helpful? Yes 2
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Kelly A: Thank you for taking the time to post a review regarding your recent stay at Solara Resort and Spa. I am truly disappointed that you did not enjoy your stay. No excuses can be offered except we have failed in our service. I would like an opportunity to invite you back. Please contact me personally and I... More 

St. Albert, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Was recommended to stay here by a friend who's family has a fractional ownership of a 3 bedroom unit. Boy were we disappointed upon arrival to our ground floor 2 bedroom suite in the Aurora building. The suite itself was by far the smallest 2 bedroom unit I have ever stayed in, more like a large hotel room to be... More 

Was this review helpful? Yes 1
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear BenzieCLK82: The team at Solara is shocked regarding this review. The vast majority of our valued guests thoroughly enjoy the tremendous value we provide!. I am disappointed that you did not enjoy your experience at our hotel, and we will be reviewing your comments with our team to improve the product and services within our hotel. As it's a... More 

Winnipeg, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed in December 2014, in a three bedroom, three bathroom, penthouse suite. We enjoyed the location, spaciousness of the suite, luxurious bathrooms, comfortable beds, and beautiful kitchen, which was fairly well equipped for cooking. The place was quiet, which we also appreciated. We were disappointed with the tv's (quite small, no HD programming), electric fireplaces (no heat, poor flame),... More 

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear AME151: Thank you for taking the time to post a review regarding your recent stay at Solara Resort and Spa. I am truly disappointed that you did not enjoy your stay. As it's been 7-months since your stay. Solara has been adding new Smart TV's and will be adding HD TV this month. As well Solara will be re-designing... More 

Fort Lauderdale, Florida, United States
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice property.....I traded my timeshare for this property. The timeshare ran from Friday and we arrived on Thursday (we had another reservation for the one night) and the timeshare unit was not occupied but had not been cleaned. Instead of having it ready, we had to stay in a different unit on the same floor of the same building... More 

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Paul S: I do appreciate your review regarding your past stay with us. Cleanliness is of the utmost importance in the Hotel/Resort industry, but sometimes we are not informed from the company that you trade your timeshare with of the owners/guests specific arrival. If you do not have the correct information on the specific suite you require it does... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Went to Solara for a night to celebrate my birthday with my family and loved every minute! Enough room for everyone to spread out with an amazingly stocked kitchen. The bathroom was like being at the spa. Wish the pool area was a bit more spacious. The kids had a hard time having fun in such a small pool (as... More 

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Al P: Thank you for your 4/5 rating regarding your recent stay. Delighted you enjoyed our amazing suites and everything they have to offer. Our bathrooms are amazing with our deep soaker tubs and the very relaxing rain showers. We are also working on plans for a new pool and hot tub area. Once again, thank you for your... More 

Canada
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We checked in late around 8:30pm and were disappointed the room they assigned us was so far from the main building. Our room was not what I was expecting as I had stayed in a 3 bedroom at Solara and it was amazing. This visit we essentially had a one bedroom unit with kitchen that connected to a hotel style... More 

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Nottawa, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay at Solara in early June '15 was exceptional, our room was spacious, extremely functional, offered a large balcony with amazing views of the 3 sisters range. The interior was finished in "country elegance", with fireplaces, awesome bathrooms with multi head showers and large comfortable soaker tubs. As an efficiency unit, all required amenities were present, the beds were... More 

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Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear D Barry M: Thank you for rating your stay a 5/5! and your detailed review. Our well-equipped and spacious two-bedroom suites are perfect for sharing and all have two bathrooms. Some of the patio views at Solara are simply amazing. The rain showers and soaker tubs are amazing. Solara does offer bikes free of charge to all our valued... More 

Sidney, Canada
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

It felt like luxyry to be staying here. Beautiful and clean inside and out. No expenses spared with higher end appliences, which were all stainless steal. The washer and dryer were finicky, but hey it least there was a pair. My parents stayed in the room and we slept on the sofa in the living room. Both beds were comfortable... More 

Was this review helpful? Yes
Darryll H, General Manager at Solara Resort & Spa, responded to this review

Dear Janetta N: It was a pleasure to host you and your family here at Solara Resort and Spa and thank you for taking the time to post an excellent review. I'm pleased you enjoyed our very spacious, well-equipped 1-bedroom suite. We have trails leading right from Solara to downtown Canmore. It's a great 2km walk and one of the... More 

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