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Quality Resort Chateau Canmore

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1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
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Quality Resort Chateau Canmore
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Ranked #24 of 33 Hotels in Canmore
A recent review
4 of 5 stars Reviewed December 26, 2014
Hardoil Toronto, Canada
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188 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Resort Chateau Canmore
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014

I will never stay here again, for the price you expect something a little more clean!!! It is an older hotel but i have stayed in a lot of older hotels that are maintained properly and clean. Also it was during ski season so our room smelt of sweat, felt like I was staying in a locker room. Would not... More 

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
62 reviews 62 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 26, 2014

We are presently staying at the Chateau Canmore. I simply do not understand the negative reviews this property gets. Our room (408) sleeps 6 and is clean and comfortable. The main bedroom has two queen beds with firm mattresses, a working gas fireplace and a superb view of the mountains form the cathedral style windows. There are wind-out windows for... More 

Was this review helpful? Yes 1
Kamloops, British Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

Very warm and welcoming atmosphere when I checked in. The front desk clerk gave me all of the amenity info and was interested in the fact that this was my first stay here. The room had a separate living room area which was a good size, complete with sink and microwave. I prefer real cream for coffee so it's still... More 

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United Kingdom
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed October 18, 2014

The rooms are dated - we had a sitting room - but again with old weathered furnishings. The room was dusty - so had to dust with spare towels (yes I am the guest!). The lights are broken - so the one of the bed side lamp shades dropped off! The windows are filthy. The shower makes a noise!The corridors... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 14, 2014

We were very unhappy with the room that we had. We had a 'suite' and it was old and dingy. The bathroom counter was marked and stained, as was the carpeting. The mattresses are old, flat and terribly uncomfortable. Just to top it off the 'heated' indoor swimming pool was cold and the outdoor hot tub was WAY too hot!... More 

Was this review helpful? Yes 2
Edmonton, Canada
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 6, 2014

First the good: This hotel is in beautiful CANMORE, AB. That's all. After that it goes downhill fast. We were booked into rm 326. The chair had disgusting stains on it. There were more stains behind the toilet and on the curtains. We asked to see 2 more rooms (#322, 325) and each had a list of deficiencies. (Holes in... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 1, 2014

This was the second occasion we had stayed here, this time being for 3 nights. The previous visit 4 years ago was OK. This time on trying to check in we were asked if we were part of the wedding party. Answering 'No' we were told they were receiving preference and we would have to come back in an hour!... More 

Was this review helpful? Yes 4
Titusville, Florida
Top Contributor
94 reviews 94 reviews
54 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed September 27, 2014

We did not book for the weekend until a few days beforehand, and found most places booked. We are members with Choice Hotels, and have usually had decent luck. It was quite expensive, but probably not unexpected for this area. The room is a suite, and having a separate living room is nice. However, this is no breakfast that is... More 

Was this review helpful? Yes 3
Canberra, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 25, 2014

This 2 night stay was my second - I had been here for 3 nights in 2012. Canmore is a good base to explore the Canadian Rockies - cheaper and much less kitsch than Bamff or Lake Louise. You are still paying at least a $50/night 'location premium' over what a similar room would cost in other cities/towns. The hotel... More 

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
52 reviews 52 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 18, 2014

Acceptable hotel. Not much more. Nothing disastrous, nothing fabulous. For the price and the availability, I suggest staying in Canmore instead of Banff. This hotel is an acceptable choice. But don’t expect a lot of luxury. The furniture is old and the rooms are at best reasonably clean. The beds weren’t too comfortable either. My bathroom was in good condition.... More 

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