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Quality Resort Chateau Canmore

3.0 of 5
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1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
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Ranked #23 of 33 Hotels in Canmore
A recent review
4 of 5 stars reviewed 2 weeks ago
overthepond2000 Airdrie, Alberta
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195 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

We came here for a hockey tournament so this my first time at this hotel. Our pull out bed well when we turned it into a bed there was hair all over the bed and stained yellow. My tv was missing a power plugin. Phone didn't work. Another parents room had black mold on there ceiling. I wouldn't recommend this... More 

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Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in much worse, but I have to admit this was pretty rough even for an economy hotel. We stay in plenty of 2* or 2.5* type properties when we ski so have realistic expectations, but it still fell short of most of them, even for the price. First, they are clearly understaffed, as we spent easily 10-15 minutes... More 

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Airdrie, Alberta
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As we were taking 2 dogs I called hotel directly to ensure it was ok. They transferred me to their phone booking line where I found the guy was pushy and unhelpful, firstly he didn't know where hotel was, then tried to up sell me a king room for $108 when it was advertised on line for $102! I confirmed... More 

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Calgary, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice seating area with a tv, small fridge and microwave. Comfy couch and coffeee table. very comfotable bed. Our room was warm and we searched for a thermastat but couldn't find one. It was very unconfortable to sleep in but we didn't complain to the hotel about it. We could have put the AC on but we didn't want to.... More 

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Calgary, Canada
Top Contributor
151 reviews 151 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a typical hotel, simple, and provides average facilities. Generally it is clean, well appointed, but in some parts a bit dated. The room would have been better had we had a room that faced the street rather than the railway. Trains would go by on a few occasions through the night, and we could hear everything. Made for... More 

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Edmonton, Canada
Top Contributor
180 reviews 180 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

All we wanted was a clean place to sleep and we got that. Wifi was free but not consistent. TV was good. Kitchen was good. Beds were very comfortable. Our only problem was that on the street side we had street lights and the room was warm. Otherwise we got what we paid for

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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great time there with a few great friends , nice quaint hotel , could use a few more parking stalls. Even enjoyed our breakfast in the restaurant. Worth every penny. We had a room on the train side but we didn't mind at all .

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Calgary, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 11, 2015

This hotel is obviously older and a little shabby, but the rooms are all suites with fridge, microwave, sink and toaster, the beds comfortable and there are gas fireplaces in every room. The first room they gave me the fireplace didn't work and the tub didn't drain, but they quickly moved me to a different room. The other drawback is... More 

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 10, 2015

"Fool me once, shame on you. Fool me twice, shame on me." Well, I guess I have no one to blame but myself. I came to Canmore on business, and wanted a room with a sitting area and jetted tub. I chose the Chateau Canmore since I've stayed there before. I haven't been super impressed in the past, but thought... More 

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Sicamous, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 3, 2015

The hotel was not busy. They still put me on the train track side of the hotel. Really noisy, I talked to the staff and they said at least it wasn't summer when there are more trains. I have to say the staff was friendly.

Was this review helpful? Yes 1
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