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All 32 Canmore hotels

Quality Resort Chateau Canmore

3.0 of 5 Hotel   |   1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
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Ranked #23 of 32 hotels in Canmore
A recent review
4 of 5 stars reviewed 1 week ago
PMB100 Fredericton, Canada
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156 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

So mad I did not read trip advisor before making reservation. From the outside and the lobby, it looked good. It was disguising. So dirty and everything was broken. They have a lot of nerve charging what they did for this room. Right from the get go, no one at the front desk. Waited almost 20 min.s for someone. Then... More

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Mackenzie, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Once upon a time, long, long ago.....this must have been a nice hotel. Not anymore sadly. We stayed here for 2 nights for a family wedding. Our biggest complaint was the lack of cleanliness. The carpet was absolutely disgusting....don't want to even think about what some of the stains were! The grouting around the tub and the jets did not... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

In a nutshell.... Stained everything, told my kids to pretend the floor was lava so they wouldn't sit, crawl or walk barefoot on it. Furniture equally gross. Nothing worked- elevator, a/c, toilet, fan, window, door, housekeeping. Gross!!! Worst hotel experience ever!!!

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Fredericton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We stayed one night in the hotel after a family wedding. We were very pleased with our room. It was clean, comfortable, and spacious and had a great view of the mountains from the window. The hotel staff were all friendly and helpful. We were able to check in at 3:00 which was great since the wedding started at 3:30... More

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Pinto, Spain
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room and its distribution is correct; the total absence of rooms cleaning service advises against this hotel.In our case, we were eight days and in three rooms that we deal with cleaning consisted of stretching bed, day played change towels (every 4 days), so that as you leave the bathroom and the bedroom, so you'd find it yourself then.Curious... More

Was this review helpful? Yes 3
Atlanta, GA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our room was dark and dingy. There was no air circulation. To say it was stifling inside was an understatement. The AC unit in our room was much better at putting out noise than cold air. The toilet kept running on its own. Worse yet, the pilot in the fireplace was on all the time, which was the last thing... More

Was this review helpful? Yes 1
Casselton, North Dakota, United States
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our room was huge and looked out at the mountains. That was the only good thing about the place. The carpet in the room was filthy! Stains everywhere! We kept our shoes on. The hot tub only heats. No jets and no one really seemed to care. It was also filthy around the tub. They swept the dirt into a... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My wife is a science teacher and we are pretty sure they used bleach and ammonia to clean stains, which together create toxic fumes. So it was not fun to almost pass out when entering our room. We were given another room with mildew throughout the bathroom, lots of hair stuck the blow dryer, the freezer in the mini fridge... More

Was this review helpful? Yes 3
Oshawa, Canada
15 reviews 15 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The only thing I liked about this hotel was the fact that our room was facing the street and not the rail tracks. We arrived and had to walk past a whole stack of discarded couches laying about about 5 feet from the lobby doors. At first I thought, oh they must have recently renovated or something. The layout of... More

Was this review helpful? Yes 1
Valencia, California
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 18, 2014 via mobile

Problem 1- air conditioner not working Answer- we'll give you a fan. 2-toilet keeps running Answer- close the door. 3- Wi fi not working Answer- go stand next to the elevator. 4- fan in the bathroom not working Answer- close the door. Didn't bother with the dirty carpeting or the tape hanging off the window to hold the bent up... More

Was this review helpful? Yes 12
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Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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