Vic's restaurant at this property is fantastic. The caesar salad is absolutely amazing and the presentation totally unique, not to mention the fantastic quality of the food and the taste! Try the steak sandwich too with the lemon rosemary chips with garlic aeoli. Amazing, don't miss out on this food experience.
Dear Keys47:
Wow! What great feedback. Thank you so much for telling us about your experience, we truly appreciate it. I would like to officially invite you to our patio launch on June 15th from 5pm to 7pm where we will launch a new patio menu as well as speciality herb infused beverages. We hope to see you there.
Sincerely,...
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We stayed at this hotel for one night, coming to celebrate a personal accomplishment and just to get out of town. Whether the setting is breathtaking, with amazing mountain views, this was no-relaxing stay.
We tried to take an afternoon nap, and it turned out to be impossible. It seemed that the walls are paper-thin and there is no sound...
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Dear ilir11:
Thank you for taking the time to provide us with feedback from your stay. I am so sorry that you encountered a noisy stay and even more sorry that due to this you would not return. We will use this feedback to work with our team to make sure that we put measures in place to avoid this...
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I was sent here for a business conference, and I have to admit there were some bright spots, but definitely some dark spots for this property.
The exterior is misleading. It looks a little tired on the outside, there is nothing memorable about the front entrance, the lobby is bland, and the corridors are dated and tired. However, they spend...
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Dear BigHotelGuy:
First of all thank you for providing us with feedback. I was pleased to read that you found the hotel to be clean and would recommend it for individual travel. However I was sincerely disappointed to read of your meeting experience and that you would not recommend us for meetings. I can assure you that this is not...
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My wife and I stayed at this hotel during a weekend in April. We were quite pleased with the decor, the service and the overall hotel. We never got a chance to try out Vic's but it did look nice enough. The small fitness area is quite well equipped, and the pool and hot tub were good enough as well....
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Dear Calgary Traills: we are so happy that you had an enjoyable stay with us. I love the photo's that you took and the advice you have given on the beds. We hope to see you back with us again soon!
Sincerely,
Sarah Law
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Our recent corporate retreat could not have gone better. Accomadations and food were all outstanding. The facilities were excellent and the service that we received from the staff was consistently excellent. I would highly recommend this venue to anyone planning a corporate retreat in Canmore. The location is excellent and the service is as fine as any I have ever...
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Dear Paul: Firstly thank you for the kind remarks regarding your recent meeting experience with us. I will be sure to share your feedback with our team. Providing a great overall experience to our groups is very important to us at the Radisson Canmore Hotel and I was thrilled to read we did not disappoint you and your colleagues. We...
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My friend and I stayed here for 1 night on a Saturday because we had tickets to see Live with Kelly in Banff on Sunday. The lineup to check in when we arrived was long, but the staff was very efficient and the wait was short. We ended up getting a room on the third floor right near the elevator....
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Dear Medzi:
I wanted to personally thank you for your feedback about your experience while staying with us. I was glad to hear that you had a good overall stay and that we took care of your needs. How exciting that you were able to see the Live with Kelly tapings. We are so glad you choose to stay with...
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We stayed at your facility this weekend for the Canmore Shoot for the Summit hockey tournament. I can only say how impressed we were with the amenities allotted to us and how well the staff treated us. At check in, each family was given a "tip" sheet of information about the facility and areas where the kids could play and...
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Dear Michelle: thank you so much for your kind words about you and your teams stay with us during the Hockey Tournament. We are pleased that everyone had such a great time. See you next year!
Sincerely,
Sarah
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I've traveled the world in my 64 years and have never encountered such friendly and helpful staff as I have at the Radisson Canmore.
I recently stayed there for the third time in three months and will go back again.
The property is not without its share of challenges, as any busy hotel might experience, but I judge a property...
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Dear Gent47:
Wow! Thank you so much. At our recent all staff meeting I shared this review with our team as encouragement to remain service focused and proud. We cannot thank you enough for the feedback and for your loyalty as a customer. We sincerely look forward to welcoming you back soon.
Sincerely,
Sarah Law
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Stayed at the Radisson Hotel last week. It was clean and comfortable. I found the staff friendly and helpful. Ev
Dear Evelyn S:
thank you for your comments about the hotel. I was gald to hear you found the hotel clean and the staff friendly and helpful. We hope to see you back again in the near future.
Sincerely,
Sarah Law
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First we got a room, maybe 20 meters away from highway. Because it was to noisy we asked for another room. Front desk employee was very friendly and gave us another room,and at our request they even put a fridge in . The new room seemed OK untill the heater/ air conditioner started. I had to turn it off to...
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Dear Peter P:
Thank you for your comments regarding your recent stay at the Radisson Canmore Hotel. I was pleased to read that you found the staff to be friendly and helpful as we do pride ourselves on service. I was disappointed to read that you had some challenges with your room. I do apologize and want you to know...
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