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All 32 Canmore hotels

Grande Rockies Resort

4.0 of 5 Hotel   |   901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
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76%
Ranked #15 of 32 hotels in Canmore
A recent review
3 of 5 stars Reviewed August 13, 2012
T C Calgary, Canada
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340 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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There are newer reviews for Grande Rockies Resort
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Calgary, Canada
1 review
3 of 5 stars Reviewed August 13, 2012

Visited the Grande Rockies for one night, very modern and good if you are staying a couple of nights as there was a full kitchen. Bathroom was a little dirty, especially the shower, which kept clogging to the point you had to shut the water off to let it go down. Like another review, the door was a panel sliding... More

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GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for posting a review on your recent stay with us. We truly appreciate hearing from our guests. On behalf of the resort, I apologize that you felt your experience fell short of your expectations. Our team works very hard at providing a high level product and service every day and my apologizes that... More

Spruce Grove, Canada
Top Contributor
158 reviews 158 reviews
43 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 7, 2012

This is an awesome resort, with a lot of potential. The rooms are great for a family, we stayed in a 2 bedroom, condo-style, with a full kitchen & living room, balcony, 2 bedrooms (1 queen & 1 king), a full bath with washer/dryer and an amazing jet tub and shower, and the ensuite had a awesome shower (see pics).... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay with us. I am glad that your overall impression of our resort was good and that you would consider returning. We truly value our guests comments about our resort. I do apologize that our housekeeping standards were not at the level... More

Edmonton, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2012

We really enjoyed our stay at this resort. We were part of a wedding that was taking place there and spent 4 days. We had a one bedroom suite and thought it was very nice. There were a few small things that we didn't like - the furniture (couch and chair) were VERY uncomfortable, and bathroom door was a sliding... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay with us. I am glad to hear that you enjoyed your stay with us and I agree with you that our resort is a great setting for a wedding. I am glad that you were able to experience and enjoy our... More

Edmonton
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 29, 2012

It was our second time at the Grande Rockies over the May long weekend and enjoyed our stay there again. The rooms are furnished for families with full kitchens, BBQ, pool and great showers. The staff was great and very helpful when asked. We would stay there again when visiting Canmore.

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your stay with us. We truly appreciate hearing from our guests and we do value your business as a repeat guest. I am glad that you enjoyed our resort and you were able to take full advantage of our suites and amenities we offer... More

Winnipeg, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 25, 2012

We checked in and found out we would be put in the building 400 feet away - not a big deal but it wasn't as nice as the main part. So that means going back every time for the pools etc. Easy in summer - wouldn't do it in winter. Fixtures were in need of repair, nice double showerheads but... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay with us. I do apologize that your experience was not to the level that our team strives for every single day at the resort. I am not sure if you had the opportunity to mention any of your concerns to our... More

Calgary, Canada
Top Contributor
51 reviews 51 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 23, 2012

This hotel is in a great town with a bad location. It is noisy outside the hotel but noise from the highway is nonexistant inside your room. The shower fixture (the bit bolted to the wall) actually came off, which revealed someone's bad attempt to fix it. Some covers on doorknobs came off. The pool and waterslide were pretty nice... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay with us. On behalf of the resort I apologize that your perception of our hotel was not at your expectations. I am not sure if you had the opportunity to address the concerns you mentioned in this review to any of... More

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2012

Stayed here 2 nights. Room wasn’t clean when we got there and nothing happened the next day. We had free breakfast vouchers for two but they told us in the restaurant that they would take $30 off the bill. So we had to pay for our coffee and juice. The next morning it took us 90 minutes to get our... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time and posting a review on your past stay with us. On behalf of the resort I do apologize that your experience was not at the level of expectations that our team delivers every day. I would like the opportunity to speak with you regarding this, so please do not... More

Chardon, Ohio
2 reviews
5 of 5 stars Reviewed July 15, 2012

The hotel was wonderful. We loved the room. The kitchen had stainless steel appliances and granite counter tops. The separate bedroom was awesome and the bed and pillows were extremely comfortable. The balcony was nice with grill and family room provided enough space for the family. We were also very fortunate to have met Aaron (at the front desk) on... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay with us. We truly appreciate hearing from our guests and knowing how we are doing. I thank you for the kind words that you had to say about our resort and service and that our resort made your vacation incredicle. I... More

Hartford, Connecticut
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 15, 2012

House keeping needs a wake up call. Booked 2 nights "Boutique King" - Upon check in found drinking glasses missing, no coffee, coffee maker and elevator that worked sporadically. Next day returned to room at 5 p.m. after long day of hiking. Room not cleaned, called Housekeeping. At 6 p.m. spoke to Housekeeping Manager - assured it would be taken... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay with us. On behalf of the resort, I must apologize for the shortfall in services throughout your stay. The comments that you highlight in this review are not acceptable and not the standard that we pride ourselves at the Grande Rockies... More

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed July 13, 2012

We recently stayed in a 2 bedroom ground floor unit at this resort. It is in a very convenient location with all the necessities across the road and is a short trip to the centre of Canmore. The price is very competitive (especially when compared to similar accommodation inside the National Park). My daughter really enjoyed the pool and I... More

Was this review helpful? Yes
GRRSales, General Manager at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a response on your previous stay with us. I appreciate your kind words that you mention about our resort. Our location is very convenient to all the down town attractions and very accesible to the transcanada highway. Our pool facalities are great for both children and adults... More

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Additional Information about Grande Rockies Resort

Address: 901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grande Rockies Resort 4*
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Also Known As:
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Spa Hotel in Canmore #4 Family Hotel in Canmore #4 Luxury Hotel in Canmore #5 Romantic Hotel in Canmore #8 Business Hotel in Canmore
Hotel Class
Official Description (provided by the hotel)
Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more   less 
Number of rooms
149

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