We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grande Rockies Resort

Hotel website
Hotel packages
901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
Special Offer
Bed & Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Grande Rockies Resort
Professional photos View all
Browse nearby
Grande Rockies Resort
Write a Review

69 reviews from our community

Traveler rating
    20
    11
    11
    15
    12
See reviews for
33
18
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (30)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (27)
All months
Calgary
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed over the May long weekend for this trip. We had stayed before and our kids loved the pool area. It's a decent resort and they had availability. I was very disappointed in their basic cleanliness and attention to detail. The entire time during our stay, there were soiled bed linens in the hall. About 50 large bags worth... More 

Was this review helpful? Yes 2
Sherwood Park, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We've stayed at Grande Rockies in Canmore 2 or 3 times a year over the past 5 or 6 years and this has always been our first choice in Canmore. The location is great, the restaurant is superb and the rooms have been comfortable and well appointed. Over the past few years, however, the standards and maintenance has started to... More 

Was this review helpful? Yes 3

Travelers are raving about these Canmore hotels

Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

It all started with at check in having the manager continually answering the phone, interrupting me and making me wait while she is checking me in. We then get checked in and up to our room....what can i say. It looks like it has hosted some frat parties recently. I would accept the room if i was in a 30... More 

Was this review helpful? Yes 2
Red Deer, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We were given a Travelzoo voucher for two nights. The room cost $139. per night? The hotel made it difficult to book a room, but after more than an hour, on the telephone, a date was set. We were given a room in what is like an annex to the main building. There was no attendant on duty in our... More 

Was this review helpful? Yes 3
Calgary, Alberta, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The room is not a 3 star or 4 star at all. The floors are dirty the counter in the kitchen was filthy and sticky when I touched it. Curtains don't close properly. I have a two bedroom unit - four wine glasses and three juice glasses. Not a stocked kitchen for six by any means. My utter disappointment this... More 

Was this review helpful? Yes 1
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear mf K, Thank you for taking the time to send us your feedback. I'd love to discuss the issues you've faced so please upon checkout inform the front desk that you would like to speak to me or give me a call directly at 587-222-0700. Sincerely, Brent Batten Hotel Manager More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We went to this hotel on Good Friday of the Easter weekend. We had booked a one bedroom with kitchenette. Unfortunately they were over sold. Staff was very helpful and did their best to accommodate and apologize for the mix up. Elyse was fantastic and did what ever she could to help us out.So we ended up getting a one... More 

Was this review helpful? Yes 3
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Headrush2013, Thank you for your feedback in regards to your recent stay. We certainly try to address any maintenance concerns immediately to ensure that your stay is not impacted by an item like a shower not draining or a light bulb burning out. I will most definitely follow up with our teams in that regard. Our pool area is... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We travel to Canmore once or twice a year for a family holiday. I will preface this by saying that we usually stay at another property in the area but we thought we'd try something different this time. We decided to stay at this resort specifically, because of the pool and water slide. However, when we arrived the whole pool... More 

Was this review helpful? Yes 1
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Sparkerj, I am sorry to hear about the issues you faced while you were with us. We certainly have attempted to contact each arriving guest well in advance of our pool being closed for annual maintenance until the first week in May, as well as posting it on our website and booking partners, I'm sorry that this wasn't communicated... More 

Calgary
Top Contributor
64 reviews 64 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 17, 2015

We had a nice stay here. Overall good amenities, but I'd say something about the layout just generally felt off. Weirdly planned out. A big rabbit warren of condos. Had to drive around though condo maze to find parkade entrance . Pool had waterslide and indoor/ outdoor hot tub and kids area. Outdoor hot tub a bit weird as surrounded... More 

Was this review helpful? Yes
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Weliketofly, Thanks for sharing your feedback on the property. I am glad to hear that your kids got some entertainment out of the shower features! The indoor/outdoor hot tub and the rest of the pool area are certainly a great way for a family or just an individual to relax! Thank you again for your feedback and we'd love... More 

Britsh Columbia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 14, 2015

We were a late check-in and that all went fine and friendly. It was a long way to our room - the place is much bigger than it looked when we drove up to it. Our room was not like a normal hotel room but like a small apartment - full kitchen area, separate bedroom, large balcony and living room.... More 

Was this review helpful? Yes
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear WestWind12, Thanks for taking the time to share your feedback with us. I'm glad to hear that you enjoyed your room and the in room amenities. The hotel offers rooms that range from the condominium style like you experienced to a standard hotel room to our luxurious penthouse units, so there is a room type for everyone! I am... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed April 9, 2015

There were seven of us going to a wedding in B.C. We stayed two nights at the Grande Rockie Resort. We were pleased with our accommodation The beds were comfortable and the suites clean and well equipped. The elevator was not working for part of Friday but we just used the stairs. The pool was great, especially enjoyed the indoor/outdoor... More 

Was this review helpful? Yes
GrandeRockiesResort, General Manager at Grande Rockies Resort, responded to this review

Dear Heather, Thank you for your feedback. I'm pleased to hear of your experience with us. We look forward to hosting you on your next trip to the Canmore area. Sincerely, Brent Batten Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
View from room (2)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
0:48
Videos (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (15)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities