We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Canmore hotels

Grande Rockies Resort

4.0 of 5 Hotel   |   901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
Hotel amenities
Save Saved
You added Grande Rockies Resort to your Saves list
Grande Rockies Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
74%
Ranked #18 of 32 hotels in Canmore
A recent review
4 of 5 stars reviewed 4 days ago
Livewell123 Canada
  • Overview
  • Reviews (349)
  • Photos (152)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (84)
  • Location
  • More
true
Write a Review

349 people have reviewed this hotel

Traveler rating
    160
    99
    40
    35
    15
See reviews for
124
118
6
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We just got returned from our trip Room was dirty floors Nasty kitchen dishes still had food on it, Bathtub gross. We called to have the room cleaned again and the guy came up and sprayed a corner and left !!! HORRIBLE service. The swimming pool says it will be heated but it is not the kids pool was freezing... More

Was this review helpful? Yes 3
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We are sorry to hear that your experience at our resort wasn't a positive one. If you would like to discuss any of your concerns, our Room Division Manager Nicole Cooper, can be contacted on 403-679-5218 or at nicole.cooper@granderockies.com... More

Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Grande Rockies Resort for 2 nights in August. We have stayed here several times in the past and had very good experiences. Overall this stay was very nice. We had a quiet room on the 3rd floor of the smaller building separate from the main building. Our bathroom sink wasn't draining the first day. We called... More

Was this review helpful? Yes
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We are glad to hear that you received prompt service from our staff and that your requests were met with satisfaction. Its is also nice to hear that your Breakfast at Habitat Restaurant was great with both the meals... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Absolute pants, currently staying here for four nights, no housekeeping whatsoever, never make our beds, or refill toiletries, or even loo roll! I mean come on, this is suppose to have 4 stars!!!! Dishes don't get cleaned, they put it in the dish washer IF they feel like it, and when they do, they only turn the dishwasher on IF... More

Was this review helpful? Yes 2
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We would like to discuss your concerns with you. Nicole Cooper, our Rooms Division Manager, can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. We look forward to speaking with you directly. Again, thank you for your feedback and we hope... More

Hanna, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The last time we stayed at the resort was in 2010, when it was new. It was truly a "resort" at that time...but alas, years have gone by and when we arrived to what we were told was a two bedroom luxury ground level suite with Mountain Views, we were shocked at the condition of the rooms. We should have... More

Was this review helpful? Yes 3
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We would like the opportunity to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. Again, thank you for your feedback and we look forward to speaking with you directly.... More

Madison, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here one night (one night too many!) on our way back to Calgary. Our king suite (which we did not request but no other options) was located in an outbuilding across the street from main office/hotel. Our building had no reception area, no interior decorations, no directions to elevator, etc - looked like the stairwell of a parking ramp.... More

Was this review helpful? Yes 3
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We would like the opportunity to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. Again, thank you for your feedback and we look forward to speaking with you directly.... More

Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just came from a family wedding at the Grande Rockies Resort. Upon check-in, they did warn us that we would receive a discount of $25 for the two days we had booked, because the housekeeping staff was sparce and we never saw a maid or housekeeper in that time. But for 2 days, this wasn't a huge issue for... More

Was this review helpful? Yes
GrandeRockiesResort, Administration Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We are very glad to hear that you enjoyed your stay in room 295 during your families wedding celebrations. We are also very pleased to hear that you enjoyed all the meals at Habitat Restaurant. We do hope that... More

Edmonton
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My first and last visit to this hotel. The towels in the washroom are tired and worn out. The bath area had stains on the floor. No mirror in the sitting room to dress. From my perspective an average hotel with average people. Nothing exciting about the rooms or environment.

Was this review helpful? Yes 1
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We appreciate your feedback and would like to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. Again, thank you for your feedback and we hope to talk to you... More

Ladysmith, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel as we were attending a wedding being held here. In retrospect, we should have booked at the Best Western. If you do not book one of their suites, you are banished to an outbuilding down the road from the main building. Our room was a king room. When we were given a room on... More

Was this review helpful? Yes 2
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We appreciate your feedback and would like to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. Again, thank you for your feedback and we hope to talk to you... More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Cleanliness was an issue for me. The first room was dirty and did not look clean to all of us. We requested for a different room and it was granted. Although the second room was better, there were still noticeable dust on the floor and coffee table. With that being said, the view of the mountains were nice and my... More

Was this review helpful? Yes 1
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We are glad to hear that you enjoyed the beautiful mountain view and our swimming pool. Also, appreciate your feedback and would like to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on... More

Okotoks
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2014 via mobile

Long list of disappointments: - railing on deck was in disrepair (possible safety hazard) - dishwasher wasn't unloaded - no cork screw - no sofa bed linens - DVD player was set to a language we didn't understand - cable box in the bedroom not the living room (difficult to watch tv with small children sleeping) -broken coffee table -ripped... More

Was this review helpful? Yes 1
GrandeRockiesResort, Administrative Assistant at Grande Rockies Resort, responded to this review

Dear Grande Rockies Resort Guest, Thank you for taking the time to write a review on your recent stay with us. We appreciate your feedback and would like to discuss your concerns with you. Nicole Cooper our Rooms Division Manager can be contacted on 403-679-5218 or nicole.cooper@granderockies.com. Again, thank you for your feedback and we hope to talk to you... More

Owners: What's your side of the story?
If you own or manage Grande Rockies Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grande Rockies Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grande Rockies Resort

Address: 901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grande Rockies Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Travelocity, Booking.com, Tingo, BookIt.com, BookingOdigeoWL, TripOnline SA and Venere so you can book your Grande Rockies Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (103)
Viewed
Room/suite (34)
Viewed
Bathroom (16)
Viewed
Pool/beach area (3)
Viewed
View from room (9)
Viewed
0:48
Videos (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (18)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (39)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Canmore with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#3 Family Hotel in Canmore #4 Spa Hotel in Canmore #4 Luxury Hotel in Canmore #5 Romantic Hotel in Canmore #8 Business Hotel in Canmore
Hotel Class
Official Description (provided by the hotel)
Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more   less 
Number of rooms
149

Questions & Answers

Questions? Get answers from Grande Rockies Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer