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All 30 Canmore hotels »

Grande Rockies Resort

3.5 of 5
901 Mountain Street, Canmore, Alberta AB T1W, Canada
Hotel amenities
Grande Rockies Resort
Professional photos
46 traveler photos
Ranked #5 of 30 hotels in Canmore
4.5 of 5 stars 121 Reviews
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121 reviews from our community

What travelers say about this hotel
  • “Hot tub” (8)
  • “Underground parking” (7)
  • “Living room” (7)
  • “Bedroom suite” (7)
  • “Water slide” (6)
  • “Very comfortable” (6)
  • “Really nice” (5)
  • “Full kitchen” (5)
  • “Flat screen TV” (4)
  • “Next time” (4)
Traveler rating
    68
    34
    12
    4
    3
Only show reviews for Family (42) | Couples (54) | Business (9)
Date Rating
Redlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excited to stay here!”
5 of 5 stars Reviewed May 24, 2012 NEW

My husband and I are planning to stay here to celebrate our birthdays and wedding anniversary so I'm hoping for a flawless experience. I was concerned about some of the negative comments, however, I have never seen a General Manager reply to each comment with such impressive professionalism. I called the hotel and voiced my concerns. The woman I spoke... More

Was this review helpful? Yes
1 review
“No Airconditioning, no handi cap parking - No One Cares”
3 of 5 stars Reviewed May 20, 2012 NEW

Let me preface this review by stating that the housekeeping staff and most of the front desk staff were phenomenal. My problem is pure and simple with management. The rooms are nice enough, but the decor in the hallways certainly leaves something to desire. The air conditioning did not get turned on at all, so we had sleep with our... More

Was this review helpful? Yes
Edmonton
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Friendly staff, clean rooms, great pool area”
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

Mother's Day weekend was our family's first visit to the Grand Rockies Resort and we were very impressed. We stayed in a 1 bedroom suite on the second floor and it was very clean and nicely appointed. Definitely not a typical hotel room as it included an amazing digital shower (it took about 5 minutes to figure out all the... More

Was this review helpful? Yes
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 21, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review your past stay with us. We truly value the feedback that we receive from our guests and appreciate the kind words that you mentioned about our resort, services and employees. It is always great to hear how we are doing and always find ways to... More

Canada
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“I just love this hotel!”
5 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

We stayed her in October ( sorry just getting to a review now!), for a wine makers dinner. We were totally impressed with the property . The lobby is beautiful and modern, and very unique to the Rockies (love rustic, but it's nice to have a break sometimes). We brought our kids to play in the pool, they loved the... More

Was this review helpful? Yes
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 19, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time and posting a review on your past stay with us and it is never too late to post these,so thank you. I am glad that your expectatons were exceeded and you and your family enjoyed the amenities that our hotel has to offer. We look forward to welcoming you... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“nice hotel but not very clean and we think...”
3 of 5 stars Reviewed May 10, 2012

The hotel is new and looks great from the outside, but looks can be deceiving. After a few nights my wife discovered bite marks around her neck and arms. It was confirmed by our docter - BED BUGS. We checked out and stayed our remaining 4 days at a place called Blackstone Lodge - simply put awesome. again the hote... More

Was this review helpful? Yes
See 2 more reviews by Preston-098 for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 16, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your past stay at our resort. I do however apologize that your experience fell short of your expectations and that your perception was that are hotel has "Bed Bugs". I can ensure you and all other guests traveling to stay at our resort that... More

Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

We stayed here for two nights on April 27th and 28th. Staff were very friendly, hotel was clean and comfortable. Fitness facility was adequate, unfortunately two machines were broken . The pool was very nice and hot tub wasas well.. Its a great facility for children. The restaurant was great, pre-selected menu would be a problem if you stayed for... More

Was this review helpful? Yes
See 6 more reviews by sunstroke2 for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 8, 2012

Dear Grande Rockies Resort, Thank you for taking the time to post a review on your recent stay at our resort. We appreciate receiving feedback from all our guests and knowing how we are doing. I do apologize for the two broken machines you experienced in our fitness center and have organized to get these repaired. I am very pleased... More

Edmonton, Alberta, Canada
1 review
“Looked nice but not clean & other problems”
3 of 5 stars Reviewed April 30, 2012

We stayed at the Grande Rockies resort this past weekend. It was our first stay there. We stayed in the main hotel in a one bedroom suite with a King bed and pull out sofa. The front desk staff were really nice when we arrived and there was plenty of underground parking. When we got to our room we were... More

Was this review helpful? Yes
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 2, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay at our resort. I do however must apologize for the short comings you experienced at our resort, mostly to do with the cleanliness of your room and the missed services during your stay. I want to reiterate to you that our... More

Calgary
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Amazing Experiences”
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

My boyfriend and I want to thank your team at Grande Rockie Resort for the amazing experience that we had at your resort. We were looking to get out of the city for the weekend, but not only that we got away and were treated like a King and Queen. I honestly have never had such amazing service at a... More

Was this review helpful? Yes
See 2 more reviews by Cari L for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
May 2, 2012

Dear Grande Rockies Resort Guest, Thank you very much for taking the time and posting a review on your recent stay at our resort. I have shared your wonderful comments about our resort with the operations team. I am very pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the near... More

anguilla
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
“Great few days”
5 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

Had a fun relaxing few days in a scenic area with lots of walking and some easy drives through some beautiful scenery. More

Was this review helpful? Yes
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
April 24, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay at our resort. We are pleased that you had a great stay and enjoyed the scenery around Canmore. We look forward to welcoming you back in the near future. Kind Regards, Jason Guyitt General Manager More

West Sussex
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
“Grand Rockies Resort, Canmore”
5 of 5 stars Reviewed April 4, 2012
2
people found this review helpful

We recently returned from a two week Ski trip to the Rockies. After much deliberation we decided to stay away from the tourist spots and settled on a week in Canmore.. we are so glad we did.. On arrival we were greeted by the lovely Nikki who made checkin simple and we were even more delighted to be upgraded to... More

Was this review helpful? Yes
See 2 more reviews by NotNowBernard for Canmore
Jason Guyitt, General Manager at Grande Rockies Resort, responded to this review
April 10, 2012

Dear Grande Rockies Resort Guest, Thank you for taking the time to post a review on your recent stay with us. We truly appreciate hearing from our guests and knowing how we are doing. I have shared your comments with our team and they appreciate your kind words. We are glad that you chose to stay with us during your... More

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Grande Rockies Resort
901 Mountain Street
Canmore, Alberta AB T1W
Canada
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Frog slide - great for the little ones! Waterslide View from our balcony High-tech shower includes radio, foot massager, etc...
Grande Rockies Resort Photos (46 traveler photos)

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