I appreciated the ability to bring my pet on a mini vacation. However, I was disappointed with the housekeeping in the pet friendly suite and in my opinion housekeeing should be very conscious to exceed its responsibilities in these suites. For example; mud paw smears on glass door that leads to balcony from previous guest, living area carpet has a...
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We rented directly from an owner, I definetly recommend this Hotel/Condo but I would book my next stay directly with the Hotel. We rented 1 - 2 bedroom condo and our family rent 4 additional rooms. Excellent location, beautiful Hotel.
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Hi FredVrugteveen,
It pleases me that you enjoyed your stay and enjoyed our service at Blackstone Mountain Lodge that you are planning on booking through us the next time you come. I hope that the Bellstar Team is able to welcome you and your family back soon to the mountains.
Thank you,
Kiley
Guest Service Manager
Blackstone Mountain Lodge
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We stayed here as it came highly recommended from a few co-workers. Would definitely stay there again. Loved the fully equiped kitchen in our one bedroom suite that overlooked the pool/hot tub area, located on the 4th floor. I would recommend Blackstone to anyone!
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Hi SDW-2012,
Thank you very much for coming to stay with us on the recommendation of your co-workers. I hope that we are able to welcome you back to enjoy the mountains this summer.
Cheers,
Kiley
Guest Service Manager
Blackstone Mountain Lodge
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My wife and I have just returned from an excellent spring holiday at Blackstone. We just keep going back as it fits all our needs. We stayed mid week and the he weather was excellent (mid 20degC for a couple of days), we had the hot tub and pool to ourselves every day.
As previously we opted for a one...
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Reviewed October 5, 2008
Reviewed April 10, 2011
Hello UKSil,
Thank you for coming back to Blackstone. It is very nice to hear that you had an excellent spring holiday with us. The one bedroom suites are perfect for a couple of people who would like to enjoy all aspects of our suites while they are staying with us
It is greatly appreciated to get a review from...
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This is our second stay at blackstone and it was just as fabulous. The staff was beyond friendly and helpful. Our room was a two bedroom suite which was beautiful , extremely clean and had everything we needed. The beautiful kitchen is fully equipped. A nice fireplace and balcony facing the mountains just made it all the better. There is...
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Hello dudesd,
Thank you for staying with us again. It is great to hear from repeat guest who are enjoying our resort again and again. I hope we can welcome you back soon to your home away from home in the mountains.
Sincerely,
Kiley
Guest Service Manager
Blackstone Mountain Lodge
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We have stayed here now on three separte occasion for a total of 8 days.
The rooms are clean and hot tub is hot, what more do we really need.
Staff are super friendly.
Kiley Dare you are the reason why we keep comming back.
Back in two weeks for more skiing.
Cheers and keep up the great work.
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Hi Scott_783,
Thank you very much for the kind words, the comment made my week. I am very happy to hear that you have already come three times and are coming back in two weeks to ski. I hope that the snow is still great.
See you soon,
Kiley
Guest Service Manager
Blackstone Mountain Lodge
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What a great weekend...We arrived Friday 4pm ish. Paking outfront of Condo was easy. We were checked in within 3 minutes. The front staff were quick,courteous and informative about the hotel and Canmore too.
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Hello hifi69,
It is great to hear that the guest services staff was friendly and helpful. Thank you very much for staying with us. I hope we are able to welcome you back soon.
Cheers,
Kiley
Guest Service Manager
Blackstone Mountain Lodge
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We booked this lodge for the Easter weekend. It was clean, well designed, and super beautiful. There was plenty of room for our family of 5 and the kitchen was a huge plus! The pool and spa treatments were enjoyed by all in our family. We are looking forward to aanother visit in the summer!
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A great place to stay with a family. Quiet condo with accomodating service. Fully equipped kitchen with accessible Barbeques in the pool area. Outdoor heated pool was warm enough for the kids to swim and we also made use of the very hot hot tubs also outside. Heated parkade was convenient to room. A couple items in the kitchen were...
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Hi RockEdmonton,
It is great to hear that the kids love the outdoor pool. The hot tubs are a great place to watch the kids play in the pool.
I do have to apologize for the kitchen utensils not being as clean as they should be. This should not happen and I do appreciated the feedback. I will follow up...
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My husband and I got married in Canmore on New Year's Eve 2011. We stayed at the beautiful Blackstone Mountain Lodge in a one bedroom condo for 4 nights. The staff were very helpful, courteous and friendly. The room was clean and up to date. The evening we returned home from our wedding, the staff had left a bottle of...
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Hello Trigger08,
Blackstone Mountain Lodge is very happy that you decided to have your wedding in Canmore and to stay with us for your very special time. I am glad to hear that you enjoyed the one bedroom suite for your four day stay.
I hope that we are able to welcome you back for this year’s New Years Eve...
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