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Holiday Inn Express Hotel & Suites Hinton

#1 of 17 Hotels in Hinton
Certificate of Excellence
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462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Holiday Inn Express Hotel & Suites Hinton
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175 Reviews from our TripAdvisor Community

Traveler rating
    91
    63
    15
    2
    4
See reviews for
59
60
5
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Hinton
See the most recent reviews
Toronto
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 28, 2012

Must say it's clean, and the staff was friendly. We stopped here on our way to Golden BC. Free WIFI is always a plus and it was nice and speedy. Comes with a pool which is great. Checked into the room and it was clean, beds were made and bathroom was great. Air conditioner was nice and quiet and everything... More 

Was this review helpful? Yes 1
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for taking the time to share your recent stop over at our hotel with others. Our team was happy to hear that we could accomodate you in so many areas. More 

ontario
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 18, 2012

Stayed overnight in July 2012 and would stay again if ever in this area. Fast friendly check inn, and room was excellent. Wifi worked without any problems. Big room with fridge and microwave. Seems like the hotel is quite new. Big breakfast area and lots to chose from. Nice place to stay.

Was this review helpful? Yes 1
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We appreciate you taking the time to post your recent comments about the team and the hotel. We opened the hotel in March of 2008 and are one of the newer hotels in the area. I will share your feedback about your experience with the team and look forward to your next stay when you make a return trip to... More 

Senior Contributor
34 reviews 34 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 14, 2012

My two sons and I stayed here for 2 nights during a recent trip to Alberta. Right from our arrival we were happy with our choice. The front desk staff were very friendly. Our room (on the second floor) was lovely and spotlessly clean. We had the breakfast both mornings. It was a pleasant surprise to find that there were... More 

Was this review helpful? Yes 2
Management response:

We appreciate you taking the time to share your recent stay at our hotel with others. We are pleased that we could make your trip to the Jasper area a valued experience for you and your son's. I have passed on your comments to the team here at the hotel. It's always great to hear feedback from our guests. More 

Leighton Buzzard
Top Contributor
92 reviews 92 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 6, 2012

We were suitably impressed when we arrived at this hotel. From the cheery reception staff to the spotlessly clean room, all was good. The housekeeping staff do a great job and our room was well serviced each day. There was enough choice on the breakfast bar, which was kept topped up throughout. Our room was next door to the pool... More 

Was this review helpful? Yes 1
Management response:

The team here at the Holiday inn Express was very happy to read your review of our hotel. Our summer season is the busiest in our hotel with people coming to visit Jasper National Park that sometimes it's hard to keep up. I'm glad to hear that we are still maintaining our standards at this busy time. Thank you for... More 

Senior Contributor
44 reviews 44 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 5, 2012

Stayed here while working on a project on and off for 2 months. Very clean property and great value.

Was this review helpful? Yes 1
Management response:

We appreciate being your home away from home while working in the Hinton area. Thank you for sharing your comments about our hotel with others. It is always nice to hear from our business travelers as well as our families on how we are being rated. Again thank you! More 

Hollywood UK
Top Contributor
142 reviews 142 reviews
44 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 4, 2012

Arrived to find buckets in reception catching drips from a leak. On getting to our room the toilet would not flush, but commendably this was promptly rectified. Room spacious and very well equipped. Complimentary breakfast a bonus with a wide choice. Staff in the breakfast room extremely pleasant and hard working. Leisure facilities looked excellent, but time constraints meant we... More 

Was this review helpful? Yes 1
Management response:

We appreciate you taking the time to share your recent experience at our hotel with others. We appologize for things not being ready for you upon your arrival but we are also glad to hear about the staff's prompt attitude towards making it right. The staff in the breakfast bar work extremly hard to make sure food is fresh and... More 

Grande Prairie, Canada
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed June 30, 2012

The hotel was great and it was nice to have free breakfast in the morning. Make sure you stop by there pool and go in the hot tub and try out there waterside. The waterside is so fast and so much fun.

Was this review helpful? Yes
Management response:

The waterslide is a great attraction for all ages. It is a great way to end any day. Thanks so much for sharing the "fun part" of your experience at our property. It's nice to see how people enjoy some of our amenities like the breakfast bar and waterslide. We hope to see you soon. More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2012

we've stayed in tons of hotels across canada - this is easily the cleanest hotel room we've ever seen, ever. in years and years. absolutely immaculate from top to bottom - the housekeeping staff are doing an amazing job! beyond crazy clean, the hotel is new and spacious. big room, big bed. friendly front desk staff. the wifi worked great.... More 

Was this review helpful? Yes
Management response:

Our team was very happy to read your recent posting thank you for taking the time to share your feedback with others. This is a great comment to share with the team to get them ready for our busiest season. It's nice to hear positive feedback about what we are doing right in so many areas. Thank You again for... More 

Quebec, Canada
Top Contributor
99 reviews 99 reviews
80 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 8, 2012

This new hotel has large room where we feel good. Bed is comfortable, bathroom is spacious and internet is fast and reliable. One of the best hotels I have seen. I wanted a place to spend the week-end and I was not disppointed at all! The staff has an outstanding attitude and make us feel at home. The only ''negative''... More 

Was this review helpful? Yes
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

I appreciate you taking the time to share your weekend adventure with others. It's nice to hear the feed back on both the Service team here and the hotel itself. We try to make every customers stay both memorable and valuable. I'll share your comments with the rest of the Express team and we look forward to having you return... More 

Canada
Top Contributor
106 reviews 106 reviews
42 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed May 27, 2012

My wife and I spent one night at the Holiday Inn Express in Hinton in May, 2012. We booked our rooms online and everything went very smoothly. The hotel is located on the far east side of Hinton. It is a relatively new hotel. We were very pleased with the hotel. The rooms are very spacious and well appointed. The... More 

Was this review helpful? Yes 1
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

You are definately right about the Beaver Boardwalk. It has taken alot of voluteer hours and generous donations to make it a unique destination for Hinton. We are glad you enjoyed your stay with us and appreciate the feedback on our services and team at the Holiday inn Express. Thank you for sharing your stay. More 

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