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All 17 Hinton hotels

Holiday Inn Express Hotel & Suites Hinton

2.5 of 5 Hotel   |   462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Ranked #1 of 17 Hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 3, 2014
jack1ab alberta,canada
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149 reviews from our community

Traveler rating
    77
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    14
    1
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50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Hinton
See the most recent reviews
alberta,canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 3, 2014

Clean rooms, variety of food in breakfast room good. Staff very pleasant on check in and out. Easy to find..just off the highway. Very quiet at night...didn't hear anyone in the hallways. Would stay here again.

Was this review helpful? Yes 13
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay at our hotel. The team was pleased you enjoyed your stay and we look forward to you coming back. Thank You again. More

Edmonton Alberta
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 21, 2014

First the good stuff. We stayed for three nights. The room was spotless very modern and clean with all the amenities you need., small frig, microwave, comfortable beds with nice linen, great shower. The staff was very friendly and helpful when required. I was impressed with the quality of housekeeping. There was also free parking. The hotel came with a... More

Was this review helpful? Yes 14
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for all the feedback either good or bad we are always looking at ways to improve our guests satisfaction. I will look into the quality of the breakfast with our team to make sure we are placing all items out during breakfast hours to accommodate our guests. Thank You again. More

Trail BC
1 review
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 18, 2014

Everything was excellent in my two week stay with the exception of the wifi which sucked. I called tech support the first two nights and just gave up after that. The continental breakfast was really good. The rooms were very clean. The staff was excellent.

Was this review helpful? Yes 17
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

I appreciate the feedback on your recent stay. The team is pleased you have enjoyed your stay. We are looking into the wifi at the hotel to see where we can improve it with our providers. Thank You More

Fort St. John, Canada
Reviewer
5 reviews 5 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

Just spent two nights, last weekend, in this hotel. We were shocked how large the king bed room with sofa bed was! One of the biggest we've stayed in. Loved it. Staff were great both at front desk and in the breakfast room. Hotel was clean and quiet. We would definitely stay again.

Was this review helpful? Yes 16
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. Our suite rooms are a bit larger than the regular rooms and do give a great feeling of space when you enter. The team will be happy to hear you enjoyed your stay over at our location. Thank you again. More

Phoenix
Top Contributor
81 reviews 81 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 17, 2014

This was a pretty typical Holiday Inn Express. Some of the front desk staff was helpful and some were not so pleasant. We had a hot water issue one day and the person I dealt with that time was great. Another time the washer ate my money and they were going to send someone but never did. It wasn't a... More

Was this review helpful? Yes 16
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on the hotel. We try to deliver consistent service throughout everyone's visit so this is something that I will look into. I appreciate you bringing this to my attention. More

Antigonish, Nova Scotia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 16, 2014

Stayed at this hotel for one night this past week on our way to Jasper. Nice clean rooms. We used the pool, it was very busy and not super clean (but it was at the very end of the day). The best part was the continental breakfast! So much choice, it was great. 5 stars for the breakfast! Would come... More

Was this review helpful? Yes 17
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We appreciate your feedback on the pool area. Even at the end of the day we still want the pool to be a welcoming environment for the families so this will be something we need to look into. Thank You for sharing. More

Regina, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2014

Clean, well kept hotel. Our suite was very clean, new with no signs of wear. The pool area was wonderful--clean & a great place for the kids to play with a nice hot tub. Our family enjoyed the free hot breakfast as well. Staff were friendly and helpful. Check in/out was efficient as anywhere. Highly recommended!

Was this review helpful? Yes 13
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are so glad your family enjoyed our many facilities and service. Thank you for choosing our property for your lodging needs while in the Hinton area. More

Contributor
13 reviews 13 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Beautiful hotel in great condition. The customer service was awesome! Breakfast was great! The pool was down, but the staff was very apologetic. Would totally recommend this hotel and would stay here again. It was cheaper than staying in Jasper, but still close enough to drive after a long day.

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great comments about the hotel and services you received during your recent visit. Our team is proud to be # 1 and we get excited when our guests agree. Thank You again! More

Warren, New Jersey
Top Contributor
141 reviews 141 reviews
129 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed July 3, 2014

We arrived the hotel much earlier than check-in time, and the front desk staff checked us in with no problem at all. They are informative and helpful all the time. Our double bed suite is spacious and super clean, with very comfortable bed. A decent place for a drive-through stay.

Was this review helpful? Yes 10
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank You for sharing your experience with the team. We are happy to have assisted with all the information you needed. More

Calgary, Canada
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 28, 2014

My mother, my grandmother, my aunt, and I were traveling in the Jasper area and decided to book the nearest IHG hotel, which was another 45min out of Jasper in Hinton. We did not mind the extra drive at all and saw more wildlife, and got to visit one of the attractions in Hinton, the Beaver Boardwalk. We stayed for... More

Was this review helpful? Yes 9
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your stay. We are currently in the process of replacing the lighting in our rooms to brighten the living areas. I will be looking into the wireless internet reliability in the basement rooms to get the service level up to what our guests expect when they stay at our location. When I shared your... More

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Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
Number of rooms: 99
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Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

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