We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Hinton

2.5 of 5 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Hotel website
Hotel deals
Special Offer
SAVE between 10-30%!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Hinton
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Hinton
Write a Review

158 reviews from our community

Traveler rating
    79
    59
    14
    2
    4
See reviews for
53
56
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (12)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (17)
All months
Crofton, British Columbia, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were wanting to stay at the Edson Holiday Inn Express but they were fully booked, so we travelled to the Hinton location after calling ahead to make sure there was a room available. Although the girl at the check in desk was friendly, and the room was clean, 180.00 for the night was a bit extreme. The room we... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for your comments. The team is available 24 hours a day to try to make your stay as best as possible. We would have like to hear about your experience while you were in the hotel. We value your feedback as a learning experience and will continue to build our guest experience from guests feedback like yours. More 

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am often in Hinton on business and always stay at the HIE. Easy access off the highway, fabulous front desk staff, immaculate rooms, comfortable beds and a good selection for breakfast. King size rooms are large with microwaves and fridges. Flat screen TV and comfortable beds. If there are issues with the wifi, I haven't noticed. The halls can... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the loyalty you have with our hotel. We value you as a great guest who enjoys our hotel, amenities and service we have to offer. We appreciate the feedback and look forward to you staying with us again. More 

Squamish, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2014

We wish to commend one of the desk managers, Jecelyn was on duty when we came into the hotel the evening of Oct. 4. We were lookig for a place where we could wait for the Greyhound bus and work on our computers. Jecelyn very kindly allowed us to be in the hotel breakfast room for a couple of hours.... More 

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for sharing your great encounter with our front desk service. We value your feedback and will share it with the entire team. More 

Camrose AB
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 21, 2014

Working in the area and chose this hotel to stay. Very clean and comfortable facility to stay at. Rooms very clean. They have a pool and hot tub ( that's actually hot!) as well as modern exercise equipment to offer. They have a good breakfast spread that should have something for just about everyone, could do without the pulp mill... More 

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team was pleased to hear you enjoyed your stay with us while in Hinton for work. We hope to see you next time you are in the area. More 

Matane, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2014

After a long flight and long drive from Edmonton,it was nice to stop at the Holiday Inn Express Hotel & Suites in Hinton. This Hotel was comfortable,clean,and it seems like it is pretty new. My son went for a swim and the water slide before dinner. My family enjoyed a good night of sleep and a very good breakfast (included)... More 

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. The team is pleased to hear you enjoyed the breakfast so much and your son had fun in our pool/waterslide area. We hope you enjoyed your visit to Jasper! More 

Winnipeg, Manitoba, Canada
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 6, 2014

Typical Holiday Inn Express, newer property. Check in was efficient. Lots of parking in front. Had a 2 Queen Junior with a sofa bed. Note that the sofa bed for this option is only twin size, so room can only accommodate 5 people, but it is a better option than a rollaway cot. Fan on underwindow heat/AC was noisy. Cleanliness... More 

Was this review helpful? Yes 7
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for sharing your experience at our hotel with other Tripadvisor followers. We value your comments and have shared them with our team. We hope to see you again if you return to Alberta and visit the Rockies. More 

Edmonton
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 3, 2014

This is the hotel we normally stay at in this area, however after this stay we probably will not be returning. We did not receive any housekeeping during our stay. We had to contact the front desk to ask for our garbage to be picked up after being out of the room all day. The noise level was absolutely ridiculous.... More 

Was this review helpful? Yes 8
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for taking the time to share your comments about your recent stay. Our team values the feedback on a way to improve. Our team is available 24 hours a day and can be notified if there is hallway disturbances. We are sorry to see you leave our hotel and hope you can one day try us again. More 

Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 11, 2014

Huge rooms, nice facilities and great breakfast. Something for everyone...The utensils are all paper/plastic and many of the products are kosher (you must check each and every item) Great pool with slide for the kids) lot's of parking and right near all the shopping areas. About an hour drive from the main parts of Jasper. Clean facilities and helpful staff.... More 

Was this review helpful? Yes 10
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. Each holiday season we try to figure out the best items to put out for all our guests, so comments like your really help us improve on our selections. We hope to see you again. More 

1 review
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

I was happy with the hotel and was planning on giving it 5 stars until my eight month old was crawling on the floor the second day of our stay after the room had been cleaned that day and found a used condom wrapper and put it in his mouth. Then no manager was available until the day after we... More 

Was this review helpful? Yes 14
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for bringing my attention to your recent stay events. I will discuss this with the team and look for ways to improve our guest cleanliness satisfaction. More 

Quesnel, British Columbia, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed last minute and booked the last family suite available. The water slide and pool was fantastic. It appeared to be closed but a quick call to the courtesy desk got it turned on. Beds were comfortable, but the pillows gave me a terrible neck ache. I normally sleep with a contoured pillow, so this is not an issue... More 

Was this review helpful? Yes 11
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team is pleased to hear all members of your family were able to enjoy our hotel. We value your feedback and thank you for choosing our location for your lodging needs. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Hinton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Hinton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (21)
Viewed
Dining (3)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay