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All 17 Hinton hotels

Holiday Inn Express Hotel & Suites Hinton

2.5 of 5 Hotel   |   462 Smith St, Hinton, Alberta T7V 2A1, Canada
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92%
Ranked #1 of 17 hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Wanda T Southern Ontario, Canada
  • Overview
  • Reviews (140)
  • Photos (49)
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  • Room tips (13)
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140 people have reviewed this hotel

Traveler rating
    73
    54
    11
    1
    1
See reviews for
46
55
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
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English first
Southern Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We found the hotel and staff first rate. During the first morning of a two night stay the breakfast room was quite crowded but the staff was very accommodating setting up extra tables and apologizing for the wait. The room was great.....nothing bad to say. Thoroughly enjoyed our stay.

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great comments about your recent stay, it truly inspires our team! More

Sherwood Park, Canada
Top Contributor
68 reviews 68 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought the room was too large to be necessary. Just my own point of view. I guess you are getting your 200.00 per night money worth. We found the toilet to be too tall. My 5' wife feet did not touch the floor. It was too tall for me to be comfortable as well. The king sized bed sagged... More

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay at our location. We value all our guests comments and will look into improving on the points brought forward. Thank you again More

alberta,canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean rooms, variety of food in breakfast room good. Staff very pleasant on check in and out. Easy to find..just off the highway. Very quiet at night...didn't hear anyone in the hallways. Would stay here again.

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay at our hotel. The team was pleased you enjoyed your stay and we look forward to you coming back. Thank You again. More

Edmonton Alberta
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First the good stuff. We stayed for three nights. The room was spotless very modern and clean with all the amenities you need., small frig, microwave, comfortable beds with nice linen, great shower. The staff was very friendly and helpful when required. I was impressed with the quality of housekeeping. There was also free parking. The hotel came with a... More

Was this review helpful? Yes 10
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for all the feedback either good or bad we are always looking at ways to improve our guests satisfaction. I will look into the quality of the breakfast with our team to make sure we are placing all items out during breakfast hours to accommodate our guests. Thank You again. More

Trail BC
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything was excellent in my two week stay with the exception of the wifi which sucked. I called tech support the first two nights and just gave up after that. The continental breakfast was really good. The rooms were very clean. The staff was excellent.

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

I appreciate the feedback on your recent stay. The team is pleased you have enjoyed your stay. We are looking into the wifi at the hotel to see where we can improve it with our providers. Thank You More

Fort St. John, Canada
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Just spent two nights, last weekend, in this hotel. We were shocked how large the king bed room with sofa bed was! One of the biggest we've stayed in. Loved it. Staff were great both at front desk and in the breakfast room. Hotel was clean and quiet. We would definitely stay again.

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. Our suite rooms are a bit larger than the regular rooms and do give a great feeling of space when you enter. The team will be happy to hear you enjoyed your stay over at our location. Thank you again. More

Phoenix
Top Contributor
80 reviews 80 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was a pretty typical Holiday Inn Express. Some of the front desk staff was helpful and some were not so pleasant. We had a hot water issue one day and the person I dealt with that time was great. Another time the washer ate my money and they were going to send someone but never did. It wasn't a... More

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on the hotel. We try to deliver consistent service throughout everyone's visit so this is something that I will look into. I appreciate you bringing this to my attention. More

Antigonish, Nova Scotia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 16, 2014

Stayed at this hotel for one night this past week on our way to Jasper. Nice clean rooms. We used the pool, it was very busy and not super clean (but it was at the very end of the day). The best part was the continental breakfast! So much choice, it was great. 5 stars for the breakfast! Would come... More

Was this review helpful? Yes 13
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We appreciate your feedback on the pool area. Even at the end of the day we still want the pool to be a welcoming environment for the families so this will be something we need to look into. Thank You for sharing. More

Regina, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 15, 2014

Clean, well kept hotel. Our suite was very clean, new with no signs of wear. The pool area was wonderful--clean & a great place for the kids to play with a nice hot tub. Our family enjoyed the free hot breakfast as well. Staff were friendly and helpful. Check in/out was efficient as anywhere. Highly recommended!

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are so glad your family enjoyed our many facilities and service. Thank you for choosing our property for your lodging needs while in the Hinton area. More

Contributor
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Beautiful hotel in great condition. The customer service was awesome! Breakfast was great! The pool was down, but the staff was very apologetic. Would totally recommend this hotel and would stay here again. It was cheaper than staying in Jasper, but still close enough to drive after a long day.

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great comments about the hotel and services you received during your recent visit. Our team is proud to be # 1 and we get excited when our guests agree. Thank You again! More

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Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

49 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Convenient Location Highlights this Hinton, Alberta Hotel Surrounded by the beauty of the Rocky Mountains, the Holiday Inn Express Hotel & Suites of Hinton, Alberta treats guests to top-quality amenities and service.The breathtaking landscapes of the Rockies are one of the most popular attractions in Hinton. Our hotel near Jasper National Park gives you easy access to this protected range of caribou and home of the highest mountain in Alberta. You can also take an ATV tour with Canadian Rockies Adventures. Golfers can enjoy playing 18 holes at the Hinton Golf Course, a few miles from our hotel. If you prefer to stay indoors while lodging in Hinton, Alberta, consider stopping by the Parks West Mall for a day of shopping.Business travelers to our Hinton, Alberta accommodations can benefit from our convenient location near dozens of corporate locations, such as Hinton Wood Products, Hinton General Hospital, Kal Tire, Weatherford, Yellowhead Regional Educational Consortium and Syntech Enerflex. Our Hinton, Alberta hotel also has a meeting room, a 24-hour Business Centre and free high-speed Internet access to meet your business needs.We go beyond other hotels in Hinton, Alberta to offer the best amenities such as a free hot breakfast bar each morning. We have a variety of rooms and suites, each equipped with 32' TVs, high-speed Internet access and a microwave and refrigerator. Call today and reserve a room at our Hinton, Alberta hotel. ... more   less 
Number of rooms
99

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Hotel & Suites Hinton and other travelers.
1 question
A TripAdvisor Member
11 days ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Hinton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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