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Holiday Inn Express Hotel & Suites Hinton

#2 of 17 Hotels in Hinton
Certificate of Excellence
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462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Holiday Inn Express Hotel & Suites Hinton
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I must say that the hotel is very clean and nice . The staff are perfect . However ..... When I book the hotel I thought it is on Jasper , when I asked the hotel (via booking) how far the hotel from Jasper , I was told it is 45 km ,,,, actually it is 75 KM ,,, to... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the review. Our team was pleased to hear you enjoyed so much of your stay with us except the drive. We apologize for the length of time you have heard. We generally tell our guests we are 45 minute drive from the town site of Jasper or an 80 KM drive. More 

Edmonton, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a great place to stay - on the east end of town. Check in was quick and professional, as was checkout. The room was very clean, as was everywhere else in the hotel. For example - the TV remote had a cleanable surface - a nice touch. Very comfortable bed - i had a fabulous night's sleep. While... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Wow what an adventure you must have had traveling from Whitehorse during the summer months. Our team was pleased to hear you got to enjoy our hotel along your trails. Thank you so much for the great feedback. More 

Tucson, Arizona
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

First the only negative - - I booked this hotel on Expedia while searching for a place near Jasper National Park. This is not close to Jasper and required a much longer drive than we anticipated after spending the day driving the Icefields Parkway. I was embarrassed as I am the family travel planner. That being said, it worked out... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. We are always telling our guests that they can see wildlife along the trip from Jasper to Hinton so this makes us happy to hear you enjoyed your travel time. More 

Annapolis, Maryland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Holiday Inn Express in Hinton to avoid the high cost of lodging in Jasper. This is a relatively new hotel that was an excellent value for the money. The staff was professional and courteous. The room was clean and comfortable. Parking was very convenient. The continental breakfast was average but acceptable. I did have trouble with... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are pleased to hear you enjoyed your stay at our location. Thank you for taking the time to share this with others. More 

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights for the price of one night anywhere in Jasper. We enjoyed that it had a pool, wifi, breakfast and fridge included in the price. They could improve on breakfast, with more fruit and a plain scramble egg option(my husband didn't like all the extras put in the eggs, they did offer two egg choices but... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Our team was pleased to hear you got to enjoy two nights in our area and enjoyed your stay with us. We value your feedback on the eggs and will continue to monitor this for all our guests satisfaction. Thank you. More 

Vancouver, Canada
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Sayed here on our way to Jasper and it was nice enough. Clean rooms with clean sheets. Its right on the highway and there is a free breakfast that has what you need. Nothing hot at breakfast though, just a toaster. its the perfect place if you just need a cheap place for the night.

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay. Our team enjoys hearing from our guests their experience and we value this as a tool for learning. More 

Ontario
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 21, 2015

The hotel staff were extremely friendly and customer focused. When we requested an alternate room due to preferences on proximity to the elevator, they were happy to accommodate. Breakfast was included and it was great! Endless choices and good quality. The staff were very attentive. Mary Grace even made me pancakes which I really appreciated. The rooms are clean and... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you so much for the kind words about your stay. Our entire team feel so valued when we hear these comments from our guests. More 

Windsor, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

Exceptionally clean and tidy. Rooms even smelled freshly cleaned which is rare in a lot of hotels. Lobby was fresh and bright, and staff was warm, friendly. Breakfast included cold foods and hot. After the days outing we returned to clean beds a vacuumed room and freshened washroom. I don't think we could of asked for more from a hotel.... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team is pleased to hear you enjoyed you stay with us. We are glad we met all your expectation for what a hotel can do for the traveling adventurer. Thank you so much for your feedback and for choosing us as your hotel when coming to Hinton . More 

Edmonton, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

A great hotel and the staff is so helpful, professional and friendly. I cannot find one negative thing to say. Most of our wedding guests stayed at this hotel, including the wedding party and the staff went out of their way to give us whatever help we needed. They stored our cupcakes, champagne, supplied glasses, found food for the bride... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are so pleased to have been a part of your special day. Thank you so much for choosing our location to assist all the guests who helped you celebrate. We appreciate you taking the time to share your comments. More 

St. Albert, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

The room was spacious, clean and modern. The staff were focused on providing service excellence and the complementary breakfast had a great variety of hot and cold food choices. The hotel also had a fitness room, pool and waterslide.

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. Our team values what our guests think and this makes us feel like we are doing the right things. Thank you again! More 

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