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All 17 Hinton hotels

Holiday Inn Express Hotel & Suites Hinton

2.5 of 5 Hotel   |   462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Ranked #1 of 17 Hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Martin B Jerusalem, Israel
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149 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Huge rooms, nice facilities and great breakfast. Something for everyone...The utensils are all paper/plastic and many of the products are kosher (you must check each and every item) Great pool with slide for the kids) lot's of parking and right near all the shopping areas. About an hour drive from the main parts of Jasper. Clean facilities and helpful staff.... More

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. Each holiday season we try to figure out the best items to put out for all our guests, so comments like your really help us improve on our selections. We hope to see you again. More

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was happy with the hotel and was planning on giving it 5 stars until my eight month old was crawling on the floor the second day of our stay after the room had been cleaned that day and found a used condom wrapper and put it in his mouth. Then no manager was available until the day after we... More

Was this review helpful? Yes 5
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for bringing my attention to your recent stay events. I will discuss this with the team and look for ways to improve our guest cleanliness satisfaction. More

Quesnel, British Columbia, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed last minute and booked the last family suite available. The water slide and pool was fantastic. It appeared to be closed but a quick call to the courtesy desk got it turned on. Beds were comfortable, but the pillows gave me a terrible neck ache. I normally sleep with a contoured pillow, so this is not an issue... More

Was this review helpful? Yes 3
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team is pleased to hear all members of your family were able to enjoy our hotel. We value your feedback and thank you for choosing our location for your lodging needs. More

Edmonton, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very convenient and just a few minutes away from the town which has walmart, iga and fastfood restaurants, etc. if you find the hotels in jasper expensive, this hotel is good for you since it's not expensive and not that far from jasper. This hotel has free breakfast too, which is great!

Was this review helpful? Yes 5
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on our hotel location. Hinton is a town that is located on Highway 16 making it easy access to the multiple shopping and dining experiences you commented on. The team values your comments and hope to see you stay at our location in the future. More

Edmonton, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Last minute decision to get away for a couple of days, Couldn't find anything in Jasper, so we elected to stay in Hinton, Found a room at the Holiday Inn Express, Very nice room, large, clean, good staff. Excellent breakfast. Would recommend.

Was this review helpful? Yes 7
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Were glad you decided to choose Holiday Inn Express for your lodging needs. We value your feedback in all areas and thank you for taking the time to share. More

Lloydminster, Canada
Top Contributor
144 reviews 144 reviews
49 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at a lot of hotels as a family of 7 and this one tops it .....It has everything going for it: huge rooms ( the only thing you need to remember is bring a foamy for the fold out couch beds as there are two singles in the family suite but that is standard in any fold... More

Was this review helpful? Yes 7
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

I appreciate you taking the time to tell us about your families stay. The team appreciates all the great feedback and we hope you will be returning to Hinton to stay at our location. Thank You. More

Greater Toronto
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 23, 2014

Nice hotel but I had a few unpleasant surprises which knocked it down to an Average rating. The most unpleasant surprise was my checkout receipt had a higher rate than my online reservation rate. Noticed it as we were packing up the car and had to go back and wait for the desk clerk to reverse the overcharge. I've never... More

Was this review helpful? Yes 10
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for taking the time to share your experience. I will share all your feedback with the team and see where we can improve on to make better experiences for our future guests. More

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 20, 2014

We recently stayed at the Holiday Inn Express in Hinton and loved it! We were traveling in a group of four and had the junior suite. The room was massive which is just what we needed since we were prepping for a back country trip the next few nights. The water slide was awesome and a lot of fun for... More

Was this review helpful? Yes 11
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. We are always trying to find ways to better serve our guests and value the feedback you have sent. More

Southern Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

We found the hotel and staff first rate. During the first morning of a two night stay the breakfast room was quite crowded but the staff was very accommodating setting up extra tables and apologizing for the wait. The room was great.....nothing bad to say. Thoroughly enjoyed our stay.

Was this review helpful? Yes 12
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great comments about your recent stay, it truly inspires our team! More

Sherwood Park, Canada
Top Contributor
82 reviews 82 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 7, 2014

I thought the room was too large to be necessary. Just my own point of view. I guess you are getting your 200.00 per night money worth. We found the toilet to be too tall. My 5' wife feet did not touch the floor. It was too tall for me to be comfortable as well. The king sized bed sagged... More

Was this review helpful? Yes 15
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay at our location. We value all our guests comments and will look into improving on the points brought forward. Thank you again More

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Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
Number of rooms: 99
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Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

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