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All 17 Hinton hotels

Holiday Inn Express Hotel & Suites Hinton

2.5 of 5 Hotel   |   462 Smith St, Hinton, Alberta T7V 2A1, Canada
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91%
Ranked #1 of 17 hotels in Hinton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
riflemn Edmonton Alberta
  • Reviews (136)
  • Photos (49)
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  • Room tips (13)
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136 people have reviewed this hotel

Traveler rating
    71
    52
    11
    1
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44
53
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Edmonton Alberta
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

First the good stuff. We stayed for three nights. The room was spotless very modern and clean with all the amenities you need., small frig, microwave, comfortable beds with nice linen, great shower. The staff was very friendly and helpful when required. I was impressed with the quality of housekeeping. There was also free parking. The hotel came with a... More

Was this review helpful? Yes 3
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for all the feedback either good or bad we are always looking at ways to improve our guests satisfaction. I will look into the quality of the breakfast with our team to make sure we are placing all items out during breakfast hours to accommodate our guests. Thank You again. More

Trail BC
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was excellent in my two week stay with the exception of the wifi which sucked. I called tech support the first two nights and just gave up after that. The continental breakfast was really good. The rooms were very clean. The staff was excellent.

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

I appreciate the feedback on your recent stay. The team is pleased you have enjoyed your stay. We are looking into the wifi at the hotel to see where we can improve it with our providers. Thank You More

Fort St. John, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just spent two nights, last weekend, in this hotel. We were shocked how large the king bed room with sofa bed was! One of the biggest we've stayed in. Loved it. Staff were great both at front desk and in the breakfast room. Hotel was clean and quiet. We would definitely stay again.

Was this review helpful? Yes 5
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. Our suite rooms are a bit larger than the regular rooms and do give a great feeling of space when you enter. The team will be happy to hear you enjoyed your stay over at our location. Thank you again. More

Phoenix
Top Contributor
80 reviews 80 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a pretty typical Holiday Inn Express. Some of the front desk staff was helpful and some were not so pleasant. We had a hot water issue one day and the person I dealt with that time was great. Another time the washer ate my money and they were going to send someone but never did. It wasn't a... More

Was this review helpful? Yes 6
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on the hotel. We try to deliver consistent service throughout everyone's visit so this is something that I will look into. I appreciate you bringing this to my attention. More

Antigonish, Nova Scotia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for one night this past week on our way to Jasper. Nice clean rooms. We used the pool, it was very busy and not super clean (but it was at the very end of the day). The best part was the continental breakfast! So much choice, it was great. 5 stars for the breakfast! Would come... More

Was this review helpful? Yes 6
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We appreciate your feedback on the pool area. Even at the end of the day we still want the pool to be a welcoming environment for the families so this will be something we need to look into. Thank You for sharing. More

Regina, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, well kept hotel. Our suite was very clean, new with no signs of wear. The pool area was wonderful--clean & a great place for the kids to play with a nice hot tub. Our family enjoyed the free hot breakfast as well. Staff were friendly and helpful. Check in/out was efficient as anywhere. Highly recommended!

Was this review helpful? Yes 6
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are so glad your family enjoyed our many facilities and service. Thank you for choosing our property for your lodging needs while in the Hinton area. More

Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel in great condition. The customer service was awesome! Breakfast was great! The pool was down, but the staff was very apologetic. Would totally recommend this hotel and would stay here again. It was cheaper than staying in Jasper, but still close enough to drive after a long day.

Was this review helpful? Yes 6
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great comments about the hotel and services you received during your recent visit. Our team is proud to be # 1 and we get excited when our guests agree. Thank You again! More

Warren, New Jersey
Top Contributor
112 reviews 112 reviews
100 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived the hotel much earlier than check-in time, and the front desk staff checked us in with no problem at all. They are informative and helpful all the time. Our double bed suite is spacious and super clean, with very comfortable bed. A decent place for a drive-through stay.

Was this review helpful? Yes 6
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank You for sharing your experience with the team. We are happy to have assisted with all the information you needed. More

Calgary, Canada
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My mother, my grandmother, my aunt, and I were traveling in the Jasper area and decided to book the nearest IHG hotel, which was another 45min out of Jasper in Hinton. We did not mind the extra drive at all and saw more wildlife, and got to visit one of the attractions in Hinton, the Beaver Boardwalk. We stayed for... More

Was this review helpful? Yes 7
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your stay. We are currently in the process of replacing the lighting in our rooms to brighten the living areas. I will be looking into the wireless internet reliability in the basement rooms to get the service level up to what our guests expect when they stay at our location. When I shared your... More

Temecula, California
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

We checked in to Holiday Inn Express in Hinton after a 9 hour drive from Vancouver and this place a great place to get some much needed rest. We were greeted by a very friendly staff and we got our room keys in a matter of minutes. The room the I booked for my family was the 2 queen bed... More

Was this review helpful? Yes 8
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for taking the time to share your comments. I think that you might have mistaken us for the Holiday Inn on Gregg Avenue as they are the hotel with the Greentree Restaurant on site. Our Holiday Inn Express doesn't have a restaurant and we do offer a complimentary breakfast each morning in our great room. I have forwarded... More

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Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

49 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Convenient Location Highlights this Hinton, Alberta Hotel Surrounded by the beauty of the Rocky Mountains, the Holiday Inn Express Hotel & Suites of Hinton, Alberta treats guests to top-quality amenities and service.The breathtaking landscapes of the Rockies are one of the most popular attractions in Hinton. Our hotel near Jasper National Park gives you easy access to this protected range of caribou and home of the highest mountain in Alberta. You can also take an ATV tour with Canadian Rockies Adventures. Golfers can enjoy playing 18 holes at the Hinton Golf Course, a few miles from our hotel. If you prefer to stay indoors while lodging in Hinton, Alberta, consider stopping by the Parks West Mall for a day of shopping.Business travelers to our Hinton, Alberta accommodations can benefit from our convenient location near dozens of corporate locations, such as Hinton Wood Products, Hinton General Hospital, Kal Tire, Weatherford, Yellowhead Regional Educational Consortium and Syntech Enerflex. Our Hinton, Alberta hotel also has a meeting room, a 24-hour Business Centre and free high-speed Internet access to meet your business needs.We go beyond other hotels in Hinton, Alberta to offer the best amenities such as a free hot breakfast bar each morning. We have a variety of rooms and suites, each equipped with 32' TVs, high-speed Internet access and a microwave and refrigerator. Call today and reserve a room at our Hinton, Alberta hotel. ... more   less 
Number of rooms
99

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