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Holiday Inn Express Hotel & Suites Hinton

#1 of 17 Hotels in Hinton
Certificate of Excellence
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462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Holiday Inn Express Hotel & Suites Hinton
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181 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Annapolis, Maryland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Holiday Inn Express in Hinton to avoid the high cost of lodging in Jasper. This is a relatively new hotel that was an excellent value for the money. The staff was professional and courteous. The room was clean and comfortable. Parking was very convenient. The continental breakfast was average but acceptable. I did have trouble with... More 

Was this review helpful? Yes
Edmonton, Canada
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights for the price of one night anywhere in Jasper. We enjoyed that it had a pool, wifi, breakfast and fridge included in the price. They could improve on breakfast, with more fruit and a plain scramble egg option(my husband didn't like all the extras put in the eggs, they did offer two egg choices but... More 

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Vancouver, Canada
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sayed here on our way to Jasper and it was nice enough. Clean rooms with clean sheets. Its right on the highway and there is a free breakfast that has what you need. Nothing hot at breakfast though, just a toaster. its the perfect place if you just need a cheap place for the night.

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Ontario
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were extremely friendly and customer focused. When we requested an alternate room due to preferences on proximity to the elevator, they were happy to accommodate. Breakfast was included and it was great! Endless choices and good quality. The staff were very attentive. Mary Grace even made me pancakes which I really appreciated. The rooms are clean and... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you so much for the kind words about your stay. Our entire team feel so valued when we hear these comments from our guests. More 

Windsor, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptionally clean and tidy. Rooms even smelled freshly cleaned which is rare in a lot of hotels. Lobby was fresh and bright, and staff was warm, friendly. Breakfast included cold foods and hot. After the days outing we returned to clean beds a vacuumed room and freshened washroom. I don't think we could of asked for more from a hotel.... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team is pleased to hear you enjoyed you stay with us. We are glad we met all your expectation for what a hotel can do for the traveling adventurer. Thank you so much for your feedback and for choosing us as your hotel when coming to Hinton . More 

Edmonton, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel and the staff is so helpful, professional and friendly. I cannot find one negative thing to say. Most of our wedding guests stayed at this hotel, including the wedding party and the staff went out of their way to give us whatever help we needed. They stored our cupcakes, champagne, supplied glasses, found food for the bride... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We are so pleased to have been a part of your special day. Thank you so much for choosing our location to assist all the guests who helped you celebrate. We appreciate you taking the time to share your comments. More 

St. Albert, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

The room was spacious, clean and modern. The staff were focused on providing service excellence and the complementary breakfast had a great variety of hot and cold food choices. The hotel also had a fitness room, pool and waterslide.

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. Our team values what our guests think and this makes us feel like we are doing the right things. Thank you again! More 

Red Deer, Canada
Level Contributor
116 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 11, 2015

My wife, children and I stayed in an Executive Suite while attending a weekend party in Hinton. Check-in was very easy and friendly. Our room had 4 beds (2 sofa-bed and 2 queen), and looked very comfortable. We had to make the sofa-beds with the linen provided, but there were notes attached explaining that this was for hygienic reasons (makes... More 

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you very much for the great words you have shared. Our team values your feedback and are very happy to hear a member of our staff made a great impression on your stay. We are always leaning new ways to make our guests feel welcomed and your feedback makes us feel like we are on the right track. Thank... More 

Qualicum Beach
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 2, 2015

Second time back to Hinton this month, previous not so good experience so chose this location. Woe stark difference in customer appreciation when greeted with a smile. Fast friendly efficient check in, actually listened to my requests & room choice. Upgraded to king deluxe room, amazing for holiday inn express, didn't even know they existed. Clean large room with comforts... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback on our team's service. We value your kind words and have shared them with the team. More 

Spruce Grove, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

Very clean, beds are very comfortable and good breakfast. it says that breakfast starts at 6 30 but it is always fully stocked at 5 30 when I go to work. and they look after all your needs. Staff is very pleasant from the check in to the check out in the morning. Especially the young lady Mary Grace that... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback. We are so glad Mary Grace was so helpful and memorable during your stay. I have passed on your kind words to our team. More 

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