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Holiday Inn Express Hotel & Suites Hinton

#1 of 17 Hotels in Hinton
Certificate of Excellence
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462 Smith St, Hinton, Alberta T7V 2A1, Canada
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Holiday Inn Express Hotel & Suites Hinton
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Holiday Inn Express Hotel & Suites Hinton
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169 reviews from our community

Traveler rating
    87
    61
    15
    2
    4
See reviews for
57
58
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Edmonton, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Second time staying at this property. A real Gem! Besides the location which is not far from Jasper, the property has very proactive and hospitable employees. Always smiling when they greet you. The room is always ready and always very clean. Breakfast bar very well presented and a very engaging attendant. I highly recommend this property for both leisure and... More 

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We enjoy hearing stories about our team and the service we provide. Thank you for your feedback and being a loyal returning guest. We look forward to seeing you again. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed at this hotel a few times for business and it has been a pleasure. The rooms are very clean and the staff are very friendly. One of the friendly members is Mary Grace who operates the breakfast room in the morning. She always greets her guests with a "good morning" and a warm smile. She checks with... More 

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback on our breakfast bar host, Mary Grace. It is always a pleasure to hear what great service she provides to our loyal guests. We look forward to you returning to our location. More 

Vancouver, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Priority Club member, I have always trusted the Holiday Inn brands, and staying at Holiday Inn Express Hinton was a satisfying experience.. The front desk was well trained, and immediately recognized my club membership status as well as giving me preferred rate for being a CAA member. He was courteous and helpful. The breakfast was standard HIE setup... More 

Was this review helpful? Yes 2
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

As one of our loyal platinum guests we are pleased to hear your feedback on our location. We value your loyalty to our chain of hotels and can't wait for you to return. Thank you from all the team. More 

Red Deer, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there with my friends for a night on our way to Jasper. We have such a relaxing night.Rooms were very clean and the staff was nice n friendly, Breakfast in the morning added much more value to our stay as we don't have to stop anywhere else on our way to jasper. Over all we enjoyed our stay... More 

Was this review helpful? Yes 3
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback. Our team always loves hearing about our guests stay at our location and the adventures in Jasper. More 

Mississauga
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed during my vacation to Jasper , quite costly but compared to hotels in Jasper , it was still ok. The room which we stayed was comparatively small to the standard rooms at Holiday Inn. Lot of crowd who are passers by. The property is decent. Breakfast choices are limited. There is a convenience store adjacent , which is... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the feedback on your recent stay. Our team is always looking at ways to improve and the breakfast is one that we value highly for our location. Were sorry to hear that it was not what you expected. Thank you again for sharing your comments. More 

Yellowknife, Northwest Territories, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were just passing through on our way west. There was 6 of us, 3 adults and 3 teens. To save money I had been trying to book family suites. The suite we had at the Holiday Inn Express actually 4 beds, two doubles and two pull out beds. It was an enormous suite with a door separating, two beds... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

The team is pleased to hear you enjoyed your stay with us. It is always a pleasure to hear the feedback from a new guest. We thank you for taking the time to share your experience and recommendations to others. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very clean hotel, nice rooms, good breakfast (included in room price and quite a bit better than you would expect, with small omelettes, pancakes, oatmeal, fruit, etc). Pool and slide are awesome- they cranked the heat because the pool was a bit cold. The staff are absolutely fantastic- lady at the breakfast is so nice and keeps it perfectly clean.... More 

Was this review helpful? Yes 3
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

We appreciate you taking the time to share your comments with our team. We value all our guests feedback and get very excited when a guest can recommend us 100%. Thank you for the great rating. More 

YYC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2015

Although the hotel is about 10 years old or so I am guessing, certainly you can see the pride in ownership. This would be my first choice for staying in Hinton. We have also stayed at the Holiday Inn in Hinton, but the express is much newer and top marks for keeping it clean even behind the furniture etc. Obviously... More 

Was this review helpful? Yes 1
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback for our housekeeping team. They do take pride in their roles at the hotel to make our guests experience memorable. We hope to see you again. More 

Red Deer, Canada
1 review
5 of 5 stars Reviewed February 28, 2015

We had a great time at Holiday Inn Express! The cleanliness of this hotel was amazing. All the staff are very friendly and go above and beyond for there customers, We will definitely recommend this hotel to all our friends.

Was this review helpful? Yes
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for the great feedback on your recent stay. Our team was pleased you enjoyed your visit with us. More 

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

I stayed on New Year's eve with my family at this hotel, and it works out really well. There is something called a family suite in the basement at the hotel. This was perfect for our family with four kids. There is a separate room with two twin size pullout, and a bedroom with two doubles. It was a nice... More 

Was this review helpful? Yes 4
Alison P, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review

Thank you for taking the time to share your experience with others. We are happy to hear you enjoyed the trip to Jasper and skiing at Marmot Basin one of our favorite locations. The team appreciate all your feedback. More 

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