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Super 8 Hinton

2.0 of 5
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284 Smith Street, Hinton, Alberta T7V 2A1, Canada
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1 room 1 adult
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Super 8 Hinton
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264 Reviews from our TripAdvisor Community

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Edmonton
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff were efficient, nice breakfast with plenty of variety to cater to all tastes. Plenty of TV channels, beds are extremely comfortable. Rooms have all amenities like fridge, microwave, hairdryer, coffee machine. Kids enjoyed playing in pool although hot tub can only comfortably have six people in it but just happy there was a hot tub at all. Will be... More 

Helpful?
Thank Solveig V
M A, General Manager at Super 8 Hinton, responded to this review

Dear Valued Guest Thank you for your valuable feedback. Here, at the Super 8 Hinton, we all try our best to make our guests happy and satisfied with the service. It was so nice to know that you liked our service and you and the children enjoyed your stay here. We hope to see you again. Thank you once again... More 

Travelers are raving about these Hinton hotels

Saskatchewan, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

found the bed to be very hard to sleep on , no support , the mattress sagged in the middle I woke up with back pain and didn't get a very good night sleep ............. we have never experienced this in any other Super 8 that we have stayed at in the past .

Review collected in partnership with Super 8

Helpful?
Thank 834donnaj
M A, General Manager at Super 8 Hinton, responded to this review

Dear Guest Thank you for your valuable feedback. Here, at the Super 8 Hinton, we all try our best to make our guests happy and satisfied with the service. We apologize for the inconvenience you faced during your stay. Just to let you know that we are doing our best to upgrade the property and very soon you will see... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We booked a room to stay in with our very large dog who is terrified of stairs. When we booked the room on Expedia we paid for a King sized suit - and requested it for the main floor. When we arrived we were informed that they only have so many "dog" rooms. We were put in a crappy room... More 

Helpful?
Thank TRICIA S
M A, General Manager at Super 8 Hinton, responded to this review

Dear Guest Thank you for your valuable feedback. Here, at the Super 8 Hinton, we all try our best to make our guests happy and satisfied with the service. We apologize for the inconvenience you faced during your stay. As I can see that you made a reservation with Expedia and they did not give you all the information you... More 

Edmonton, Alberta
1 review
1 of 5 stars Reviewed 3 weeks ago

We were greeted by a purple headed teenager with a nose ring who grunted s greeting.The room was foul smelling of Bo. The children they had cleaning the rooms were constantly slaming the doors.My wife went to get in the hot tub but recoiled in horror when she say the thick black ring encrusted with public hairs.I have stayed in... More 

Review collected in partnership with Super 8

Helpful?
Thank robrR1936DN
M A, General Manager at Super 8 Hinton, responded to this review

Dear Rob Thank you for your feedback. I am very sorry to hear that you did not enjoy your stay here. I apologize for the inconvenience caused to you. Your feedback has been shared with the staff. I would like to discuss the issue with you and if you could please give me a call when you are free. I... More 

Saskatoon, Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This Super8 is extremely run down. Employees try their best but without owner investing into the general repair of the place it sure makes their jobs difficult. No proper maintenance is around, run down dirty, stained furniture in rooms, heaters are broken and in major need of replacement, room smelled old and musty. No curtains on the windows, bed covers... More 

Helpful?
Thank jenna p
M A, General Manager at Super 8 Hinton, responded to this review

Dear Jenna Thank you for your valuable feedback. Here, at the Super 8 Hinton, we all try our best to make our guests happy and satisfied with the service. I am sorry to hear of your experience about the hotel. Just to let you know that we are doing our best to upgrade the property and very soon you will... More 

Caledonia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Great for an overnighter after a day in Jasper. Indoor pool room was frigid, water could not have been 70*, we were disappointed that we could not swim with our granddaughter. Cant rate the brekky because we opted for a sit down meal at a restaurant. Room was fine for the price.

Helpful?
Thank mrssmack
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you, we enjoy hearing from valued guests. I am sorry to hear you didn't make it for our breakfast as we do offer a large variety of cold to hot items. I am not sure why you would have been unable to swim with your granddaughter, we are commercial industry and must maintain a standard temperature which is checked... More 

Edmonton, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 5, 2016

Staff was courteous and room was neat and comfortable. There were a few young hockey teams staying at the hotel and the staff dealt with over zealous kids promptly. The property is conveniently located along the main highway and is easy to locate.

Helpful?
Thank bertindg
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your feedback, we enjoy hearing from our valued guests. We do get a lot of sport teams that do stay with us, and my staff are pretty super at keeping everything under control. We do have code of conducts that get signed by each parent so the parents are great at making sure the kids follow the... More 

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