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All 17 Hinton hotels

Super 8 Hinton

2.0 of 5 Hotel   |   284 Smith Street, Hinton, Alberta T7V 2A1, Canada
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Ranked #15 of 17 hotels in Hinton
A recent review
3 of 5 stars reviewed 2 days ago
Perry D Hinton
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131 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Hinton
1 review
3 of 5 stars Reviewed 2 days ago NEW

Service was of good quaility and friendly. Breakfast was the standard spread and did not have any problems with the food or quanity. Rooms was dated but everything worked and the bed was comfortable. Extra care could have been taken to clean the rooms, and the out side of the hotel. Imagine looking out your window to see 3 tolets... More

Review collected in partnership with Super 8

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1 review
2 of 5 stars Reviewed February 22, 2014

Some reviews have this hotel falling apart and posing a health hazard. It's not that bad, but it's not that good either. The entire hotel needs some investment into renovations and a pool repair. Front staff is excellent, cleaning staff lacks professionalism.

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comment. It is a pleasure hearing from you. We appreciate hearing feedback from all our guests. This helps us to identify areas in which we can improve on. We are in the beginning stages of renovations. Part of our pool area has been completed already. Painting, repair and updates to all rooms and motel will be... More

Terrace Bay, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 20, 2014

Wow, where can I start! I have read many of these reviews left by past guests. Sure a controversy. I can tell you, I have stayed at many Super8's as well as many other brand Motels and this particular Motel is nothing near what many travellers are saying about it. Definitely an older Motel, no question there. Not dirty, service... More

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comments. It is always a pleasure hearing from our guests and we look forward to seeing you again in the future. Have a Super Day! More

Edmonton, Canada
2 reviews
1 of 5 stars Reviewed February 18, 2014

Got mild chemical burns from an over chlorinated hot tub. told the front staff, they said they would shut it down but 20 min later when were grabbing some ice we saw some other people in the hot tub. Service was terrible, rooms were extremely old and worn in. will never stay here again.

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Karen L, General Manager at Super 8 Hinton, responded to this review

We are extremely sorry you feel as nothing was done. In all actuality, immediately upon your concerns I was notified and closed the Hot Tub down in order to complete testing on the water. All chemical checks were absolutely fine. I continued to check every hour on the hour. We found no high does of chemicals at any time. At... More

Edmonton, Canada
1 review
2 of 5 stars Reviewed February 18, 2014

Unfortunately, our one-night stay this past weekend was not great. The hotel itself is quite run down, particularly noticeable in the furniture in our suite, which was a surprise considering I've stayed in other Super 8's that were much nicer quality. The bed was fine, but the pillows very flat. Our main concern though was the hot tub and pool... More

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comments. In fact all precautions were taken, 1st was the closing of the Hot Tub. I did the testing on it which was done within 10 mins of your concerns. All checks were normal and definitely not toxic. It was suggested your friends seek medical treatment at the moment their concerns were voiced. They declined. Several... More

Red Deer, Canada
1 review
1 of 5 stars Reviewed January 21, 2014

The hotel is extremely run down. There are chunks of tile missing off of walls in the pool. Door jambs in there are completely rotted out...how it is not a health hazard is beyond me! The heat in the pool was intolerable for anyone who needs to supervise young children at pool side. Our 8 year old girls were complaining... More

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Karen L, General Manager at Super 8 Hinton, responded to this review

I am sorry to hear your stay was not satisfactory. We are definitely an older Motel and renovations are under the go. We postponed pool area reno's in order to accommodate our teams as they requested pool usage. Due to complaints from guests, as a precautionary measure, the pool area was closed until we could have it looked at and... More

Red Deer
1 review
1 of 5 stars Reviewed January 11, 2014

I used to stay at this Super 8 all the time as it has a pool. The last 3 visits have been lousy to say the least. As a result, I have started staying at the Days Inn, but thought that I would give it another try. Not impressed.

Review collected in partnership with Super 8

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Karen L, General Manager at Super 8 Hinton, responded to this review

We are so sorry to hear your stay was not as expected. I would have loved to hear from you to see what your concerns were. We are presently undergoing renovations in the motel to update may things. We do hope to see you back in the near future. Have a super day! More

Lodz, Poland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

Just a regular, good price motel with standard breakfast. No fireworks whatsoever, but a tidy and cosy place to spend couple nights. We spent there one night, arrived late, left early. Bed was comfortable and that's what we needed.

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank for your comment. It is always a pleasure hearing from our valued guests. We look forward to seeing you again in the future. Have a supper day! More

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Additional Information about Super 8 Hinton

Also Known As:
Super Eight Hinton
Hinton Super 8
Hinton Super Eight
Super 8 Hinton Alberta
Address: 284 Smith Street, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 17 hotels in Hinton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hinton 2*
Official Description (provided by the hotel):
The Super 8 in Hinton, recipient of the 2008 Housekeeping Award from Alberta Tourism, Parks, Recreation and Culture, is conveniently located near beautiful Jasper. We offer our guests a rich list of amenities that includes a Complimentary Continental Breakfast, FREE High-Speed Internet Access, Indoor Pool and Whirlpool, Movie Channel, Executive Suites, Premium Rooms, Kitchen Units, In-Room Coffee, Fridge, Microwave, Hair Dryer, and Alarm Clock. Pets are Allowed with Permission. See you along the way! ... more   less 
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