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All 17 Hinton hotels

Super 8 Hinton

2.0 of 5 Hotel   |   284 Smith Street, Hinton, Alberta T7V 2A1, Canada
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Ranked #13 of 17 hotels in Hinton
A recent review
4 of 5 stars reviewed yesterday
Paul D Hinton
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  • Reviews (161)
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161 people have reviewed this hotel

Traveler rating
    17
    36
    43
    30
    35
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73
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21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Italian first
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English first
Hinton
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is a good choice to use as a one night stop when traveling. The guy who works the evening shift is ok but was in a hurry to check me in so he could go back outside and smoke. The group of people who were smoking outside the front door were not acting very professional (swearing in their... More

Review collected in partnership with Super 8

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Vancouver, BC
Contributor
11 reviews 11 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Worst SUPER 8 Hotel ever! only hotel that charges you for booking & double when checking in. While using bookings.com (which sucks too). I picked a hotel with full refund. When I checked in, the took my credit card info just to hold the reservation. Guess what... They charged me for the Two rooms. Worse yet, was when I checked... More

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1 review
2 of 5 stars Reviewed 2 weeks ago

Definitely not worth the price we paid for the night stay. The outside was filthy, the lobby was filthy, the rooms were not the cleanest, the pillows were flat, the breakfast was poor.

Review collected in partnership with Super 8

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

We are sorry to hear you were not satisfied with your stay. Hope to see you in the future. Have a Super Day! More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was by far the worst hotel we stayed in on our trip travelling through Alberta and BC. Very disappointing. Room was old, bathroom had hairs in tub and floor, surely not cleaned properly. Toilet paper roll and Kleenex box empty. Carpet not vacuumed dust behind furniture. Garbage on floor by bed. When asked front counter to have someone come... More

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Sorry to hear your stay with us was not a pleasant one. It would have been wonderful to have spoken with you when these matters arose so I could have had something done immediately. Have a Super Day! More

Calgary
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At first I was a little put off by the price as I usually with my frequent "flyer" program and AAA program usually nets me 30% less than the average traveler. However the staff here were lovely. I had a document that needed printing but the formatting was not going through correctly so it kept shrinking on the page. The... More

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comment. It was our pleasure accommodating you. It is always a pleasure to get feedback from our valued guests. We hope to see you in the near future. More

Vernon, BC
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have had to stay at this hotel twice now. The first time my room hadn't been vacuumed before I arrived. And wasn't done the whole 3 days I stayed. The second time, it seemed clean when I arrived but wasn't vacuumed the whole 8 days I stayed. They took the bath mat the first morning and never replaced it.... More

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comments. I am sorry your stay with us was not a pleasant one. I wish you would have come speak with me so I may have addressed the situation immediately with staff that were not performing their duties properly. I have how ever spoken to all the housekeeping staff and are now under going a vigorous... More

Charlie Lake
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

We booked this hotel on line and arrived at the hotel after a long car trip for northern BC.. We had grandchildren with us and everyone was tired and ready for a relaxing evening. We were given a second floor room - #205. The carpets on the stairs and hallways were dirty and had bit of dried mud and gravel... More

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comments. I am a little appalled that you say nothing was done or that no one tried. I did offer my services and to go clean the tub, you declined the offer. I also apologized, refunded your room did what I could to make your stay a comfortable one. I am sorry I was not available... More

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Additional Information about Super 8 Hinton

Address: 284 Smith Street, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 Hinton 2*
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Also Known As:
Super Eight Hinton
Hinton Super 8
Hinton Super Eight
Super 8 Hinton Alberta

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Super 8 in Hinton, recipient of the 2008 Housekeeping Award from Alberta Tourism, Parks, Recreation and Culture, is conveniently located near beautiful Jasper. We offer our guests a rich list of amenities that includes a Complimentary Continental Breakfast, FREE High-Speed Internet Access, Indoor Pool and Whirlpool, Movie Channel, Executive Suites, Premium Rooms, Kitchen Units, In-Room Coffee, Fridge, Microwave, Hair Dryer, and Alarm Clock. Pets are Allowed with Permission. See you along the way! ... more   less 
Number of rooms
48

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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