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Super 8 Hinton

2.0 of 5
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284 Smith Street, Hinton, Alberta T7V 2A1, Canada
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Super 8 Hinton
Best prices for: 1 room 1 guest
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Ranked #14 of 17 Hotels in Hinton
A recent review
4 of 5 stars reviewed yesterday
cptkid Grandora
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194 reviews from our community

Traveler rating
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    43
    56
    42
    35
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86
36
10
31
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Grandora
Top Contributor
63 reviews 63 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent last night here, the staff was friendly, the room and beds were comfortable, the pool and whirlpool were open and pleasant. All in all a good stay with a peaceful nights sleep. Rates are a little high for the area but being pet friendly was important. It was nice being able to watch the whitetail deer out of the... More 

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Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 2 nights. I was a little hesitant about staying here because of some of the reviews but was pleasantly surprised. The hotel was quite clean and spelled clean when we first came into the reception area. There was a strong smell of smoke in some areas of the hallways and that bothered my allergies.... More 

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your wonderful review. I am pleased your stay with us was a nice quiet and relaxing one. We look forward to helping our guests as much as possible. It is nice to hear positive responses from our valued guests. Although we are an older establishment we definitely take pride in ensuring our place is clean, quiet and... More 

Alberta, Canada
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Front desk personal very friendly. Requested a non smoking room and was given a very smoke smelling room. Bedding was disgusting with semen like stains on the blanket. Was informed they are only washed once a week. Tables for breakfast was dirty and food was very sub standard

Review collected in partnership with Super 8

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for you comments. I am very disappointed your stay with us was not satisfactory. Unfortunately some of our blankets are old, stained and not in the best of condition. I am truly sorry this was used for a bed. Staff have been instructed on replacing the old with new. Unfortunately they do miss some. I have spoken with... More 

100 Mile House
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed April 16, 2015

The chairs in the room were so dusty that I had to clean it before I could use it. The alarm clock and coffee pot were the same. I didn't feel like packing up to move, so just dealt with it. I did bring this to the attention of the desk clerk in the morning when I was checking out.... More 

Review collected in partnership with Super 8

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Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your comments. It is always a pleasure hearing feedback from our valued guests. I am glad to hear the front desk helped you. I do apologize for your inconvenience. I have addressed the housecleaning staff to pay more attention to detail and regularly check our vacants daily to ensure everything is maintained to proper conditions. Thank you... More 

Travelers are raving about these Hinton hotels

Westlock
1 review
3 of 5 stars Reviewed April 5, 2015

I have stayed at this hotel 5+ times and will look at going elsewhere in the future. The hotel is old and getting ran down. The breakfast station ran out of bread, there was no butter out and the staff and their friends were butting in front of us to get their morning coffee. The staff was more concerned about... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you for your response. However, there is always plenty of butter located in the fridge right below the counter. Staff should not be butting in front of guests trying to get coffee, usually they all bring coffee in. I will definitely look into this complaint and ensure this does not happen in the future. As the front desk is... More 

Canada
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 31, 2015

Clean, quiet, nice sized room. The pool was an unexpectedly surprised. Breakfast was conventional but plentiful with decent coffee. The bed was a little soft, but nothing major.

Review collected in partnership with Super 8

Was this review helpful? Yes
Karen L, General Manager at Super 8 Hinton, responded to this review

Thank you so much for your comments. It is certainly nice to hear positive feedback from our valued guests. We look forward to seeing you again in the future. Have a Super Day! More 

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