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Holiday Inn Hinton

#3 of 17 Hotels in Hinton
Certificate of Excellence
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393 Gregg Avenue, Hinton, Alberta T7V 1N1, Canada
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at Holiday Inn Hinton when we visited Jasper National Park. The hotel's location is very accessible as it is just 30 minutes away from Jasper. There were a number of establishments nearby including restaurants, gas stations and a grocery making it convenient. Upon checking in (around 5pm), we were informed that our room was not... More 

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Winnipeg, Canada
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The Inn is old and smelled kinda smokey. Our room had been recently updated a bit with decor and the bedding was clean. The room was a bit cramped for us, considering we had and infant crib with us to set up but it worked. We were given a $30 voucher for the attached restaurant, which covered a decent breakfast... More 

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Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stopped in Hinton rather than paying the outrageous prices being charged for accomodation in Jasper. The team on reception were helpful. The room and bathroom were fine. The only thing missing from the hotel was a lift and as a result we were forced to lug our suitcases up the stairs. Breakfast in the restaurant was good. A good... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you so much for your feedback and I please know we are looking into an elevator for 2016 as I agree this can be a bit difficult at times. Once again thank you and have a great day! More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We used Hinton as our base during our trip to Jasper National Park. Stayed there 3 days. Aileen, manning the front desk in the evening was super helpful and helped make our stay there all the more pleasant. The complimentary buffet breakfast was sufficient to calorie us up for a full day hike. The staff at the restaurant were great.... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Your wonderful feedback is appreciated and I will be sure to forward your comments to the team for a job well done! More 

Edmonton
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my daughter on our last vacation before university. We loved the area as we were minutes away from restaurants and bars. The lack of an elevator made it quite hard to get our luggage up and down the stairs. The beds were fantastic we both slept like logs once it got quiet. The noise... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

First of all I would like to apologize for the noise level in the hotel and the issues with your keys. I will certainly check into the key locks to assure they are working properly so our next guests do not experience this issue. Thank you for taking the time to fill our a review. More 

Edmonton, Canada
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Not a good hotel for the price they charge .Room stinks and so does the laundry. very dirty pool area .Breakfast was not that great ,The bathroom was way too small.The front desk staff was helpful would not go again.

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

First of all thank you for your review and I am terribly sorry that we did not meet your expectations during your stay. I will be sure to discuss all of these issues with the team to see how we can improve in the future. Once again my sincere apologies. More 

Calgary, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The building is definitely older, but in fair repair. It appears to be quite clean & maintained. The pool area was certainly very nice, very clean, and not overly chlorinated like some hotel pools tend to be. The kids loved the water slide. I am not a fan of hotel hot tubs, but I liked that they have a true... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you for your review as your comments are very much appreciated and will be shared with the team. More 

Cold Lake, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

That hotel is not a holiday in is not a holiday inn i been in so many off those and that one is old not very clean the food is dry service is not there ... Pick a other one price is to hight for what it is i they rebuilt the exterior off the hotel but the inside is... More 

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you for your feedback and I am very sorry that your stay was less than satisfactory. I will share your comments with the team so that we can better serve our customers in the future. More 

Edmonton
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Starting with the physical elements, the facility itself is older, and was obviously converted from another motel like facility. There are odd smells in the halls, but thankfully they don't carry into the rooms. The rooms are your standard Holiday Inn setup, but the age of the elements in the rooms are starting to show. Most of these elements are... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Your comments are appreciated and I will be sure to share them with the ownership. Thank you and have a great day! More 

Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our room had two queen beds and is almost identical to the one whose pictures are posted by mgmt on their listing here. It appears to be a motel type layout. We checked in late in the evening which is why I didn't raise a couple of issues I wasn't thrilled about because we had an extremely long day and... More 

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Hinton707, General Manager at Holiday Inn Hinton, responded to this review

I am very sorry that your stay was less than satisfactory and do appreciate your comments. We did realize that the breakfast time was too long so we started a buffet to help our guests get on the road quicker. We will monitor the room situation to assure that our future guests have the best experience that is expected from... More 

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