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Holiday Inn Hinton

#3 of 17 Hotels in Hinton
Certificate of Excellence
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393 Gregg Avenue, Hinton, Alberta T7V 1N1, Canada
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Holiday Inn Hinton
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Level Contributor
98 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was our only chance to see jasper, we booked here since its close to jasper and it was the only one that had available rooms, the place is nice, we only slept there and spent most of the time in jasper, we used the pool once, it was ok. you have to keep in mind that this is... More 

Was this review helpful? Yes
Wageningen, Gelderland, Netherlands
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Actually I was a bit disappointed with this holiday inn. The hallways were really outdated, smelly, old looking. Room was ok, no more than that. Curtains had come off the ceiling... We called to get it fixed, which took forever. Fixed it ourselves at the end. Room had fridge and microwave, Staff is friendly, but you just expect a bit... More 

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you for your review and I do apologize that we did not meet your expectations during your stay. I have discussed these issues with our team so that we can better serve our customers in the future. More 

cincinnati
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very nice and clean, comfortable beds. It is a 45 min drive to the town of Jasper and entry to park but we knew that when we booked the room. Hotel staff are very nice and accommodating. The pool and hot tub area closed at 10pm but the maintenance man let us stay longer to soak in... More 

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you so much for sharing your experience with other travellers and I will be sure to share your comments with the entire team. Thank you again and have a wonderful day! More 

Red Deer, Canada
Level Contributor
116 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we arrived, we could smell a terrible odour in the hallway on the 1st floor. I recognized it as the same odour we noticed years ago when we had stayed once before. The odour was not in the room, however, and a few hours later, it didn't seem to be there. It didn't come back the entire time we... More 

Was this review helpful? Yes 1
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you for your review. First of all I am terribly sorry that your stay was less than totally satisfying and please know that I will be checking into the issues reported to see how we can better improve for the future. Once again thank you and have a wonderful day! More 

Mumbai, Maharashtra, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great beds !! as I was really tired after a long drive from Edmonton. The rooms were clean and nice. The staff was excellent and pleasant Loved the food and the pool to relax. Outside the hotel there is a great view over the Rockies

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

I am so pleased that you had a great stay and was able to catch a glimpse of the beautiful mountains. Thank you for your review and have a wonderful day! More 

Red Deer, Canada
2 reviews
5 of 5 stars Reviewed May 30, 2015

Great hotel! The beds are super comfortable, I had a great sleep I did not want to get up! The food in the lounge was great and the atmosphere is fun and relaxed. All the staff is super friendly and accommodating and the view of the mountains is awesome! I most certainly recommend this hotel for a stay!

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

I am so happy that you had such a wonderful sleep and I will be sure to pass on your comments to the team as they will appreciate your feedback. Have a wonderful day! More 

Merritt, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Our experience was amazing. The staff was very courteous and helpful. If I were to stay in Hinton again that would be the first place I take my family. Thank you for the great start to the long weekend.

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you so much for your kind review. More 

Edmonton
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 25, 2015

Although this building is an older building it has undergone recent renovations and is fresh and modernized. The staff were pleasant and helpful and the facility and room was nice and clean. If you have a lot of luggage there is no elevator for the second floor so be forwarned. There is an attached restaurant and lounge which is convenient... More 

Was this review helpful? Yes
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

We appreciate the time you have taken to review your stay and we will definitely be checking into the air conditioning units and their efficiencies. Once again thank you and have a wonderful day! More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

We had a wonderful 2-night stay in the hotel. The room was nice and clean and the staff were very accommodating and friendly which made our stay more relaxing. Hotel is in a nice location, close to stores and restaurants. The kids had a great time with their indoor pool with a giant slide while my husband enjoyed relaxing in... More 

Was this review helpful? Yes 1
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

Thank you so much for your positive review of our hotel. We look forward to welcoming you again to the Holiday Inn Hinton. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

I stayed at this hotel on Thursday night and was thoroughly impressed. The staff were friendly and accommodating. The server in the fireside Lounge was attentive and kept our groups drinks full at all times. My room was nice and clean and the water slide was awesome. Would definitely stay here again and recommend to anyone. Thanks holiday Inn Hinton.

Was this review helpful? Yes 1
Hinton707, General Manager at Holiday Inn Hinton, responded to this review

I would like to thank you for choosing to stay with us and thank you for taking the time to provide us with valuable feedback on your recent stay. If there is anything else we can assist you in the future, please do not hesitate to let us know. Have a wonderful day! More 

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