Stayed for one night, as all hotels were sold out in Jasper. Jasper is approximately a 1hr drive away from this hotel. Room was comfortable, and up to standards. Bathroom was extremely small though, but for a one night stay, did not bother me at all. Best rate was available directly through the Holiday Inn website, as opposed to the...
More
Thank you so much for taking the time to send us your feedback as it is through our guests that we know what we are doing right or how we can improve. I do apologize for the small bathrooms as I agree that this is common in older properties but was happy to hear of your comfortable stay at a...
More
We drove from Calgary to Hinton via the Banff and Jasper National Parks ($19.60 day pass). The journey was fantastic and the weather ideal. We were welcomed by the duty manager and we found our room easily. Unfortunately the pool was out of action until the last day of our stay. Everyone was very friendly and the room was extremely...
More
First of all I would like to thank you for the positive feedback on your stay at the Holiday Inn Hinton. I do however apologize for the closure of the pool, but was very happy that you were able to enjoy the Beaver Board Walk as it can be very relaxing in the evening. I look forward to your next...
More
Great staff, rooms are a little small compared to other Holiday Inn. excellent base to Jasper 45 minutes to the park.
Thank you so much for your positive feedback it is always nice to know when you are appreciated. Have a wonderful day!
More
Maid service could have made the front desk aware that the toilet was running continuously in our assigned room. Also, the refrigerator door would not shut. We contacted the front desk for maintenance and were later moved to another room. We soon discovered the sink stopper was inoperative and the door latch to the outside was almost completely separated from...
More
On behalf of the team at Holiday Inn Hinton please accept our sincere apologies for the disappointing experience you had during your stay with us. It is very unfortunate that our staff did not respond or report your needs immediately. I have since shared your information with the staff to ensure that such situations are not repeated. Thank you very...
More
We were pleasantly surprised when we stayed at this hotel recently. Beth at the front desk was efficient and helpful, making sure we were acquainted with all the amenities. There is no elevator in the 2-storey building, but we were immediately offered help with our luggage. The room was very clean and the bed extremely comfortable. There was a flatscreen...
More
Your recognition of our staff is very much appreciated. We all thank you for taking a moment to share your wonderful experience with us.
More
I have been going to the Holiday Inn "Green Tea" restaurant for over 2 years and have never had a bad meal and never had bad service. When we spend the weekend in Edmonton, we head home and drive all the way to Hinton to eat.The same girl seems to have been serving us for all this time, her name...
More
First of all thank you so much for the great review. I have passed along your comments to our food and beverage staff and I know this will simply make their day. Also, I do agree that Shella is a wonderful staff member and it is nice to be reminded.
More
The rooms are tarted up but they need to be rebuilt. The new pool and hot tub area is the best. Without that it would be a sorry time of it. The hot tub needs to be hot though. I am sure they can rectify that easily enough. The hanging flags to decorate the pool area is a nice touch....
More
I am delighted to hear that you enjoyed our great staff and swimming pool, and sorry to hear your opinion of our guest rooms. I agree that the building is not new but an extensive renovation has taken place within the last 2 years and to most customers they are very pleased with the outcome. I hope you will continue...
More
The place is very nice and newly renovated. The rooms are very clean with comfortable beds, nice clean washrooms and excellent service. The hotel management was very helpful and took great care of the guests. The indoor swimming pool was such a great facility, my kids and friends enjoyed the bath. We would highly recommend this place to everyone. Very...
More
Thank you so much for taking the time to share your comments. I am very pleased that you enjoyed your stay with us.
More
our family stayed here for two nights in august the rooms were very clean. the people by the front desk were very accommodating. only slight issue was that there was no elevator. would reccommend it to anyone!
Thank you for your review. I am glad to hear that you enjoyed your stay with us. With regard to no elevator it is definately in the future plans of this hotel as we recognize a need for customer convenience. Once again thank you.
More
We stayed at the Holiday Inn, Hinton Alberta. First time staying here, we had a great time staying here, as everything was close by to go too, restaurants, fast food, and Wal-mart close by, and grocery stores; where very close by. The rooms where very nice, standard room we had, flat screen tv's, mini fridge & microwave in the room,...
More
Thank you for your review. I am glad to hear that you enjoyed our services and and the location was convenient. Hope to see you again!
More
If you own or manage Holiday Inn Hinton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
72 Reviews
25 Reviews
9 Reviews
