We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Hinton hotels

Nova Lodge Hinton

149 Woodley Drive, Hinton, Alberta T7V 0A7, Canada
Hotel amenities
Save Saved
You added Nova Lodge Hinton to your Saves list
Nova Lodge Hinton
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Orbitz.com NovaHotels.ca
and 1 more site!
53%
Ranked #7 of 17 hotels in Hinton
A recent review
Write a Review

31 people have reviewed this hotel

Traveler rating
    10
    7
    8
    4
    2
See reviews for
11
7
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
Fox Creek, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff are so very helpful and made us feel like we were family. The manager went way out of her way to make us comfortable and helped is with local attractions. I will stay here every time I'm in Hinton!

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 days ago NEW

We just checked out of the Nova Lodge in Hinton to spend Easter away. This hotel was horrible. It all started with a a very rude women at check in/reception who had no sense of professionalism or decorum. When we were checking in she was actually fighting with us for questions asked about how odd their check in practices were.... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We appreciate your feedback and would love to speak with you further in regards to your comments. As such we will email you at the address provided in the hopes of rectifying this situation. Thanks again. Sincerely - Mindy Smythe More

Sidney, Ohio
1 review
4 of 5 stars Reviewed 1 week ago NEW

First would like to say that they house-keepers definitely do a great job, our room was very clean and comfortable and even smelled good. My wife and I went to check in we were passing through to BC, the young lady that was at the front desk was absolutely so rude and not very helpful I think she was just... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your feedback. We always appreciate guest feedback as it allows us to grow and get better in our service and standards. We will certainly look into your concerns and make any necessary adjustments. Sincerely - Mindy Smythe More

Azur, France
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2014

I have to say this hotel was very nice. Check in staff was great but check out was I don't have words to explain it. I just can't believe that management would let the employees come to work drunk. So disappointing, and actually disgusting. I have never in my life seen such unprofessionalism in all my travels. Not very impressed..

Was this review helpful? Yes 3
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We are very concerned about your comments, as we take these situations very seriously. If you have a moment, could you please contact me directly at 587-336-9531 or mindy_s@novahotels.ca. More

Leduc, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2013

We stayed here during thanksgiving weekend. The staff were very nice and helpful, the building was nice as well as our Junior Suite. I like the mini kitchen and all the amenities that came with it. However, we could hear the people above us very well and they kept our toddler from falling asleep. As well as there was about... More

Was this review helpful? Yes
Edmonton, Canada
Top Contributor
133 reviews 133 reviews
72 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 2, 2013

Stopped in for the night traveling Hwy 16 because I didn't want to chance any overnight animal encounters. The lobby is large, clean and had a fireplace area along with a couple tables set up for the breakfast (included). Check-in was easy and the room was equally large with a comfortable bed, fridge, microwave and large tele. Only 2 minor... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you kindly for your review. We always appreciate guest feedback as it allows us to ensure we are meeting our guests needs and hopefully exceeding them as well. We will take your feedback into consideration moving forward. All the Best - Mindy Smythe More

Edmonton, Canada
1 review
3 of 5 stars Reviewed September 30, 2013

I Was put in room next to the pool. They had an industrial heater drying tiles, noise came right into room. Had to change at midnight, no sleep at all. They refused to give a discount. Very few people who smoked outside hit the ashtray, butts all over the front entrance.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We were sorry to hear about your loss of sleep. If you are able to give me a call directly, I would like to discuss this with you further. Thanks again - Mindy Smythe, Regional Sales Manager, 587-336-9531. More

Toronto, Canada
1 review
5 of 5 stars Reviewed September 20, 2013

Very clean, and good service, I booked this hotel online and got good deal, I just wonder maybe condition not really good, but when I lived there I know that is correct choice. It's better than I expect. Strong recommendation !!!

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We appreciate you choosing us for your stay in Hinton, and we hope to welcome you back again in the future. All the Best - Mindy Smythe More

Edmonton, Canada
1 review
5 of 5 stars Reviewed September 3, 2013

Very comfortable. Clean. Good service. Great Value. Location very accessible. Loved looking out the window and seeing the raw wilderness beyond the parking lot. I will choose this hotel whenever I am in the area.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We hope to welcome you back to Nova Hotels in the near future. All the best - Mindy Smythe More

Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

Have stayed here a few times and always been great!! This time I was booked at another hotel who didn't honour me reservation. Drove over to the Lodge and they accommodated us no problem with a puppy, had to take a smoking room but didn't care (don't smoke). Hallway smelled a little bit the room had no smell at all,... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We are pleased to hear that both you and your puppy had a great stay with us. We can't wait to welcome you back again to Nova Hotels. All the Best - Mindy Smythe More

Been to Nova Lodge Hinton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nova Lodge Hinton

Also Known As:
Nova Lodge Hinton Alberta
Address: 149 Woodley Drive, Hinton, Alberta T7V 0A7, Canada
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 hotels in Hinton
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, TravelClick and Expedia so you can book your Nova Lodge Hinton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Nova Lodge Hinton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.