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All 17 Hinton hotels

Nova Lodge Hinton

149 Woodley Drive, Hinton, Alberta T7V 0A7, Canada
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Nova Lodge Hinton
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53%
Ranked #8 of 17 hotels in Hinton
A recent review
3 of 5 stars Reviewed January 1, 2014
seria2 Azur, France
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28 people have reviewed this hotel

Traveler rating
    9
    6
    8
    4
    1
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11
6
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
Azur, France
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2014

I have to say this hotel was very nice. Check in staff was great but check out was I don't have words to explain it. I just can't believe that management would let the employees come to work drunk. So disappointing, and actually disgusting. I have never in my life seen such unprofessionalism in all my travels. Not very impressed..

Was this review helpful? Yes 3
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We are very concerned about your comments, as we take these situations very seriously. If you have a moment, could you please contact me directly at 587-336-9531 or mindy_s@novahotels.ca. More

Leduc, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2013

We stayed here during thanksgiving weekend. The staff were very nice and helpful, the building was nice as well as our Junior Suite. I like the mini kitchen and all the amenities that came with it. However, we could hear the people above us very well and they kept our toddler from falling asleep. As well as there was about... More

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Edmonton, Canada
Top Contributor
131 reviews 131 reviews
71 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 2, 2013

Stopped in for the night traveling Hwy 16 because I didn't want to chance any overnight animal encounters. The lobby is large, clean and had a fireplace area along with a couple tables set up for the breakfast (included). Check-in was easy and the room was equally large with a comfortable bed, fridge, microwave and large tele. Only 2 minor... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you kindly for your review. We always appreciate guest feedback as it allows us to ensure we are meeting our guests needs and hopefully exceeding them as well. We will take your feedback into consideration moving forward. All the Best - Mindy Smythe More

Edmonton, Canada
1 review
3 of 5 stars Reviewed September 30, 2013

I Was put in room next to the pool. They had an industrial heater drying tiles, noise came right into room. Had to change at midnight, no sleep at all. They refused to give a discount. Very few people who smoked outside hit the ashtray, butts all over the front entrance.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We were sorry to hear about your loss of sleep. If you are able to give me a call directly, I would like to discuss this with you further. Thanks again - Mindy Smythe, Regional Sales Manager, 587-336-9531. More

Toronto, Canada
1 review
5 of 5 stars Reviewed September 20, 2013

Very clean, and good service, I booked this hotel online and got good deal, I just wonder maybe condition not really good, but when I lived there I know that is correct choice. It's better than I expect. Strong recommendation !!!

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We appreciate you choosing us for your stay in Hinton, and we hope to welcome you back again in the future. All the Best - Mindy Smythe More

Edmonton, Canada
1 review
5 of 5 stars Reviewed September 3, 2013

Very comfortable. Clean. Good service. Great Value. Location very accessible. Loved looking out the window and seeing the raw wilderness beyond the parking lot. I will choose this hotel whenever I am in the area.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We hope to welcome you back to Nova Hotels in the near future. All the best - Mindy Smythe More

Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

Have stayed here a few times and always been great!! This time I was booked at another hotel who didn't honour me reservation. Drove over to the Lodge and they accommodated us no problem with a puppy, had to take a smoking room but didn't care (don't smoke). Hallway smelled a little bit the room had no smell at all,... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We are pleased to hear that both you and your puppy had a great stay with us. We can't wait to welcome you back again to Nova Hotels. All the Best - Mindy Smythe More

Waterton Lakes National Park, Canada
1 review
5 of 5 stars Reviewed August 21, 2013

I was there for a wedding and couldn't have choosen a better hotel to stay at.. the room was very clean, breakfast was really good. The Saturday night we met this lovely lady at the front desk who went out of her way and made us coffee at like 2am..her name was Nalini. What a beautiful name and so helpful..thank... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you for your review. We appreciate your feedback and will certainly look into the housekeeping personel you mentioned. We hope to welcome you back to Nova Hotels again in the future. All the best - Mindy Smythe More

Spruce Grove, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 15, 2013

Great start to our 9 day vacation. Two parents and three kids. We stayed in a 2-room option, great separation in the rooms, lots of room, the cot for our 10-yr old son was very comfortable. Also, lots of towels, lots of bedding, staff were very accommodating. Only thing to improve.... Pool under maintenance shut-down and the elevator was out... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you kindly for your review. We were pleased to hear that we were able to start your vacation off on a good note. All the Best - Mind Smythe More

Arborg, Manitoba, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 21, 2013

We were glad to find a clean comfortable and spacious room. Comfy beds as well. We were met by friendly helpful staff who made us feel at home. Although the pool was under renovation at the time we were made aware of this before booking so this was not an issue. Noise from the pool reno began at 8:30 a.m.... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Lodge Hinton, responded to this review

Thank-you kindly for your review. We are pleased to hear that you enjoyed your stay. We hope to welcome you back to the property again. All the Best - Mindy Smythe More

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Additional Information about Nova Lodge Hinton

Also Known As:
Nova Lodge Hinton Alberta
Address: 149 Woodley Drive, Hinton, Alberta T7V 0A7, Canada
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 hotels in Hinton
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