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Quality Inn & Suites

#6 of 17 Hotels in Hinton
Certificate of Excellence
2.5 of 5
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782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada (Formerly Nova Inn)
Quality Inn & Suites
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Ranked #6 of 17 Hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 3, 2013
telme2013 Saskatoon, Canada
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84 reviews from our community

Traveler rating
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    10
    6
    7
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33
25
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn & Suites
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Saskatoon, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 3, 2013

Great service, friendly staff, Told us where to go for a wonderful nature walk. Also recommended a good restaurant for dinner. Clean room, hotel was very quiet. Price is just perfect for a couple traveling and only spending a short evening and night in the hotel.

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Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Than-you for your review. It is great to hear that our service standards are still being met and exceeded in Hinton. We wish you all the best - Mindy Smythe More 

Red Deer, AB
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 2, 2013

This is a good option if you can't afford the high prices charged by hotels in Jasper during peak season. The hotel was a good price, clean, and quiet. The continental breakfast contained many items, including small omelets and other egg-based dishes which could be microwaved, and were really quite good. Also included French toast and pancakes which could be... More 

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you for your review. We appreciate your feedback and will definitely check the warm temperatures on the pool as you mentioned. All the best - Mindy Smythe More 

East Coast Canada
Top Contributor
104 reviews 104 reviews
49 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 28, 2013 via mobile

We stayed at this hotel for one night while travelling to Edmonton. It was a very basic hotel, with just the necessities. Breakfast was just OK, not alot of variety, but it was adequate. The hotel bed spreads were not white, so it was difficult to determine the true state of cleanliness of the beds. The hotel offered Aeroplan points... More 

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Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you for your review. We always appreciate guest feedback. Just to set your mind at ease, our comforters are washed very regularly and are kept very clean. We hope you had a good trip. Sincerely - Mindy Smythe More 

Alberta, Canada
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 25, 2013

my wife and I stayed there over a Saturday night,the front desk staff where very helpful.......our room was on the second floor ,one below the smoking floor (yes a hotel that still lets people smoke in there rooms).....on entering the life to our floor it smelt like someone had just smoked in the lift ,but on our floor it smelt... More 

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Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you for your review of our property. We truly appreciate your feedback and were sorry to hear that you weren't able to get a great night's sleep. All the best - Mindy Smythe More 

Slave Lake, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2013

My family have travelled to Hinton/Jasper for the last five years....this hotel was by far the best we've ever stayed in...clean, friendly, beautiful hotel!! We had a balcony with a view of the beautiful Rocky Mountains, and the front desk staff was excellent at recommending places to eat!

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you very kindly for your review. We always appreciate receiving great feedback about our hotels and staff! Take care - Mindy Smythe More 

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2013

Close to the outskirts of Hinton, it is not a long drive into Jasper and half the cost of a hotel in the park. The rooms were clean and comfortable. The front end staff were very nice to deal with. The breakfast was the typical continental food you would expect.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you for your review. We were pleased to hear you enjoyed your stay with us and we hope to welcome you back to another Nova Hotel in the future. All the best - Mindy Smythe More 

Winnipeg, Canada
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 16, 2013

The hotel seems just went thru a major renovation. Although I am not a fan of the interior design but everything looks good and clean to me. The firm pocket coil beds are lovely. Staff are friendly and helpful. Continental breakfast is included with typical selection (don't expect much other than fill your stomach). Location is good too with McDonald,... More 

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you kindly for your review. We truly appreciate you taking the time to post your comments for future guests reference. We wish you all the best in future travels. Sincerely - Mindy Smythe More 

Whitecourt, Canada
Top Contributor
61 reviews 61 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 12, 2013 via mobile

The rooms are average. There was not anything outstanding about this hotel but nothing unpleasant to report either. The only thing that stands out are the very comfortable pillows. The rates are great for this level of accommodation.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you kindly for your review. We are pleased to hear that you enjoyed your stay with us. We hope to be able to welcome you back again in the future. Sincerely - Mindy Smythe More 

Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed July 11, 2013

Very good place to stay, the staff are super friendly and will go out of their way to help you. I stay here 22 days out of a month and you'd think they'd be sick of seeing me and picking up after me, not the case. They still have the same attitude and welcome ness as the first day I... More 

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you very much for your review. We are so pleased to hear that our staff are consistently meeting and exceeding your expectations. We hope to continue to welcome you back to the hotel for a long time to come. All the best - Mindy Smythe More 

Vancouver
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2013

We called to book a room en route from Jasper. We arrived late in the evening and the desk clerk had no record of our reservation, then found it but it had been made for the wrong month and wrong day. Eventually sorted it out and managed to get a room. Room was decent, not that comfortable or memorable, rather... More 

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review

Thank-you for your review. We were sorry to hear that your stay with us wasn't satisfactory. We are always striving to meet and exceed guests needs at all our properties and will certainly take your concerns into account moving forward. We wish you much success in future travels. Sincerely- Mindy Smythe More 

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