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All 17 Hinton hotels

Nova Inn Hinton

2.5 of 5 Hotel   |   782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
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Nova Inn Hinton
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70%
Ranked #4 of 17 Hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 10, 2013
Paula R Slave Lake, Alberta, Canada
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80 reviews from our community

Traveler rating
    35
    22
    11
    6
    6
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31
22
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Nova Inn Hinton
See the most recent reviews
Slave Lake, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2013

My family have travelled to Hinton/Jasper for the last five years....this hotel was by far the best we've ever stayed in...clean, friendly, beautiful hotel!! We had a balcony with a view of the beautiful Rocky Mountains, and the front desk staff was excellent at recommending places to eat!

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you very kindly for your review. We always appreciate receiving great feedback about our hotels and staff! Take care - Mindy Smythe More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2013

Close to the outskirts of Hinton, it is not a long drive into Jasper and half the cost of a hotel in the park. The rooms were clean and comfortable. The front end staff were very nice to deal with. The breakfast was the typical continental food you would expect.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We were pleased to hear you enjoyed your stay with us and we hope to welcome you back to another Nova Hotel in the future. All the best - Mindy Smythe More

Winnipeg, Canada
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 16, 2013

The hotel seems just went thru a major renovation. Although I am not a fan of the interior design but everything looks good and clean to me. The firm pocket coil beds are lovely. Staff are friendly and helpful. Continental breakfast is included with typical selection (don't expect much other than fill your stomach). Location is good too with McDonald,... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you kindly for your review. We truly appreciate you taking the time to post your comments for future guests reference. We wish you all the best in future travels. Sincerely - Mindy Smythe More

Whitecourt, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 12, 2013

The rooms are average. There was not anything outstanding about this hotel but nothing unpleasant to report either. The only thing that stands out are the very comfortable pillows. The rates are great for this level of accommodation.

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you kindly for your review. We are pleased to hear that you enjoyed your stay with us. We hope to be able to welcome you back again in the future. Sincerely - Mindy Smythe More

Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed July 11, 2013

Very good place to stay, the staff are super friendly and will go out of their way to help you. I stay here 22 days out of a month and you'd think they'd be sick of seeing me and picking up after me, not the case. They still have the same attitude and welcome ness as the first day I... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you very much for your review. We are so pleased to hear that our staff are consistently meeting and exceeding your expectations. We hope to continue to welcome you back to the hotel for a long time to come. All the best - Mindy Smythe More

Vancouver
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2013

We called to book a room en route from Jasper. We arrived late in the evening and the desk clerk had no record of our reservation, then found it but it had been made for the wrong month and wrong day. Eventually sorted it out and managed to get a room. Room was decent, not that comfortable or memorable, rather... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We were sorry to hear that your stay with us wasn't satisfactory. We are always striving to meet and exceed guests needs at all our properties and will certainly take your concerns into account moving forward. We wish you much success in future travels. Sincerely- Mindy Smythe More

Granger, Indiana
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 15, 2013 via mobile

We selected this motel in Hinton based on other reviews On Trip Advisor. We're glad we did. The room was decent size and very clean. Beds were comfortable. Besides having the usual microwave and small refrigerator there were cabinets with dishes, glasses and eating utensils. These were real dishes and silverware, not plastic. When we were hauling our stuff into... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you very much for your great review. We are so pleased to hear that our Nova Inn Hinton not only met with your expectations, but exceeded them as well. We will continue to strive to meet every guests needs and truly appreciate your acknowledgement of this endeavor. We wish you many happy travels. Sincerely, Mindy Smythe More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2013

Stayed at Nova May 26.13. All staff dealt with at this hotel were friendly, helpful, and competent. Rooms clean and comfortable. Great access, yet quiet. Gratis breakfast was great. Thanks guys.....Brian H.

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you very much for your kind review. We are pleased to hear that you enjoyed your stay with us in Hinton and we hope to welcome you back again in the future. All the best - Mindy Smythe More

Red Deer, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2013

Me and my family recently traveled to hinton to spend sometime with my husband as he was sent there for work for an exstended period of time. We stayed at the nova inn the staff at this hotel were all very polite and helpful made you feel right at home. House keeping was awsome!! This hotel allowed or family pet... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank you very kindly for your review. It's great to hear that you were able to take advantage of our pet program at the property. Thank you also for the kind words about our staff. We appreciate your feedback and will certainly look into the few items you presented to see where we can better meet our guests needs. All... More

lloydminster
1 review
4 of 5 stars Reviewed May 12, 2013

We stayed here twice on our trip to & from Kamloops and Victoria. The front desk staff that I spoke to book our rooms then check us in and out were some of the nicest people I've met. Both Colleen and Jenny remembered us from speaking on the phone plus personally greeting us at the front desk. They made our... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you very much for your kind review. We are always pleased to receive a kind word about our staff and their service. They are constantly working to exceed our guests expectations and it is always nice for them to receive a quick note such as yours. We wish you all the best in your future travels. Sincerely, Mindy Smythe More

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Additional Information about Nova Inn Hinton

Address: 782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Nova Inn Hinton 2.5*
Number of rooms: 70
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Also Known As:
Nova Inn Hinton Alberta

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